Abc Of Ict

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Abc Of Ict

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Author : Jan Schilt
language : en
Publisher: Van Haren
Release Date : 2008-10-03

Abc Of Ict written by Jan Schilt and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-03 with Education categories.

‘ABC is like an iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage’ to your organization, or more importantly, your business! With growing importance of IT to business operations we can no longer afford to have our ITSM improvement programs and initiatives fail because of Attitude, Behavior or culture issues. This book describes what ABC is, why it is important and gives practical cases and examples in dealing with ABC issues. The book contains more than 35 case examples from industry experts and practitioners on what they have done to solve specific ABC issues. The book can be used in combination with the ABC of ICT card set for creating awareness, assessing your own worst practices and taking your first practical steps in solving them. This book provides a valuable addition on top of ITIL publications on how to ensure ITSM improvement programs can and do deliver lasting value

Abc Of Ict The Exercise Workbook

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Author : Paul Wilkinson
language : en
Publisher: Van Haren
Release Date : 2008-01-15

Abc Of Ict The Exercise Workbook written by Paul Wilkinson and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01-15 with Education categories.

ABC stands for the Attitude, Behavior and Culture within IT organizations. “ABC is like an Iceberg, much of it hidden beneath the surface, yet capable of inflicting enormous damage” to your IT organization, or more importantly, your business! With the growing importance of IT to business operations we can no longer afford to have our ITSM improvement programs and initiatives fail because of Attitude, Behavior or Culture issues. The Exercise Workbook gives practical exercises you can do within a real training or team sessions whilst using the ABC of ICT Card Deck. Together they make an awareness and assessment instrument to be used in team meetings and workshops to perform a number of exercises aimed at recognizing and discussing ABC worst practices that need solving in YOUR organization. The ABC of ICT Introduction book (sold separately) will then give help and tips for solving. We also have a website where people can give feedback on the book, share exercises and case studies and where they can find a list of training and consulting companies that deliver ABC of ICT products and services.

Abc Of Ict Card Deck

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Author : Paul Wilkinson
language : en
Publisher: Van Haren Publishing
Release Date : 2008-04-15

Abc Of Ict Card Deck written by Paul Wilkinson and has been published by Van Haren Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-15 with Education categories.

A new approach to dry and formal training and change programs; this card deck makes strong and sound points with a humorous pack of cards. Designed and drawn by Paul Wilkinson well-known and respected throughout the ITSM Industry for his ITIL from Hell products. Maarten Bordewijk, Getronics-PinkRoccade, senior ITIL trainer, Netherlands "Any IT Service Management initiative that doesn't address ABC is bound for failure, Any educational institute wanting to give people the capabilities and knowledge for successfully deploying ITIL should use the ABC cards to support the necessary discussion in training modules leading up to formal certification" "When organizing an improvement workshop it helps to list issues and to prioritize them. Participants often find it difficult to be complete in this. The ABC Cards provide a complete list of all things that could go wrong. People can instantly recognize issues and pick the cards that apply to them and provide examples of attitude and behavior. It speeds up the process and helps everyone involved to name the issues that really inhibit successful ITSM." Alejandro Debenedet, EXIN, Netherlands "The ABC card exercise was a lot of fun, and put people immediately to work, brainstorming on the worst practices and their consequences, aided by the easily recognizable cartoons. It was interesting to see how people from different backgrounds could quickly interact and agree on how the situations apply to daily life and how they need to be approached." "From my perspective at EXIN, I see that the ABC card set helps people understand the problems and the typical worst practices. It helps people discuss the consequences and possible solutions, and with that it achieves something very important: it gives hands-on experience in solving ITSM related issues." "This is a great aid for people seeking for certification in the different levels and practices of ITSM, whether it is ITIL or ISO 20000 or other good practices. EXIN has always developed the exams based on the believe that the candidates need more than just theory, but also practical knowledge, and this helps people gain practical knowledge." Peter Lijnse, Director Service Management Art, Canada "This card game is a valuable instrument for training and consulting companies like service Management art. Because it is easier to point out worse practices. I use some of the cards in training or consulting sessions. The moment I see the behavior I take out the card and put it on the table, so we can have a discussion around it. It is much more powerful than addressing it verbally…Great job GamingWorks, it is just a great product to address issues."

Global Standards And Publications Edition 2016 2017

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Author : VHP
language : en
Publisher: Van Haren
Release Date : 2016-03-09

Global Standards And Publications Edition 2016 2017 written by VHP and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-09 with Education categories.

Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the offi cial publisher for some of the world’s leading organizations and their frameworks including: The Open Group [TOGAF], IPMA-NL, ITSqc [eSCM Models], GamingWorks [ABC of ICT], ASL BiSL Foundation, IAOP®, IACCM, CRP Henri Tudor and PMI NL. This catalog will provide you with an overview of our most popular and upcoming titles, but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers and accreditation bodies of standards), fl exibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (iPad, Kindle and online), available through over 50 distribution partners (Amazon, Google Play, Barnes & Noble, Managementboek and Bol.com, etc.) and over 700 outlets worldwide. Free whitepapers are available in our eKnowledge, with a licence for our eLibrary you can download all our eBooks within your area of expertise and in our eShop you can place your order in your favorite media format: hard copy or eBook.

Global Standards And Publications

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Author : VHP et al
language : en
Publisher: Van Haren
Release Date : 2016-03-03

Global Standards And Publications written by VHP et al and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-03 with categories.

It Service Management Global Best Practices Volume 1

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Author :
language : en
Publisher: Van Haren
Release Date : 2008-04-22

It Service Management Global Best Practices Volume 1 written by and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-22 with Education categories.

A very practical publication that contains the knowledge of a large number of experts from all over the world. Being independent from specific frameworks, and selected by a large board of experts, the contributions offer the best practical guidance on the daily issues of the IT manager.

Enhancing The Modern Organization Through Information Technology Professionals Research Studies And Techniques

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Author : Colomo-Palacios, Ricardo
language : en
Publisher: IGI Global
Release Date : 2012-12-31

Enhancing The Modern Organization Through Information Technology Professionals Research Studies And Techniques written by Colomo-Palacios, Ricardo and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-31 with Business & Economics categories.

"This book presents research from the perspective of the information technology professional and how they influence the modern organization"--Provided by publisher.

The Abc Of Information Security

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Author : Timothy Asiedu
language : en
Publisher:
Release Date : 2011-11

The Abc Of Information Security written by Timothy Asiedu and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11 with Business & Economics categories.

The ABC of Information Security This comprehensive practical book on Information Security is a good companion of CEOs, Managers, IT Officers, Supervisors and other computer users. This book is packed with a lot of practical examples of the subject matter which everyone will enjoy reading it. Information Security is not limited to the IT department but the entire organization. The book is so easy to read that even beginners of the use of computers and its services will enjoy reading it. Information Security does not cover only computers but all Information Technology resources and documents inthe offices.

Ebook Inspiring Science In The Early Years Exploring Good Practice

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Author : Lois Kelly
language : en
Publisher: McGraw-Hill Education (UK)
Release Date : 2015-02-16

Ebook Inspiring Science In The Early Years Exploring Good Practice written by Lois Kelly and has been published by McGraw-Hill Education (UK) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-16 with Social Science categories.

This book explores the science inherent in good early years practice and provides a rich range of ideas to inspire you to ‘have a go’ in your setting. It provides a balance between theory which underpins good practice and plenty of ideas of how you might put the theory into practice. With a focus on how children learn about the world they live in and activities intended to develop scientific understanding the book offers an holistic approach, with key topics including: How children construct scientific meaning Tuning into children's initial scientific understanding How play supports the development of children's science ideas Providing a rich environment for learning early years science Developing children's scientific experiences This handy guide is ideal to support you if you are studying on an early years course, or if you are an established early years professional who wishes to enrich early scientific learning in your setting. Lois Kelly and Di Stead are Education Consultants specializing in primary science. This clearly written and engaging book examines Science in the Early Years through a variety of activities, including role-play, toys and technology. The vital importance of sensory experiences and language is emphasized throughout. The wide experience and knowledge of the authors guarantees a highly enjoyable read. The links to all curricula in the UK are extremely beneficial and I particularly liked the way that photographs and Key Points text boxes have been used throughout the book. The breadth and depth of writing about science makes this a highly desirable book for any practitioner working or studying in the Early Years. Kathy Brodie, Independent Early Years Consultant As an Early Years consultant who is passionate about children's thinking, exploring, questioning, investigating and most of all engaging…I really enjoyed this book. I especially liked it because it provokes practitioners to think about 'science' as the discovery and exploration of the world around us and not just as a National Curriculum subject. The mix of authors, their writing styles and the content of each chapter makes it a really easy and engaging read. Definitely one to add to your reading list if you work with children in the Early Years. Alistair Bryce-Clegg, Early Years Consultant As the title suggests, this book from the first page onwards inspires the reader to learn more about how to develop, enhance and incorporate effective practice in science in the early years. In addition to developing an understanding of how to approach the teaching of science, it gives a clearly articulated and accessible theoretical insight into how young children learn. To compliment this there are points of reflection, case studies, practical tasks and examples from the field. This is a valuable book for both students and practitioners alike as it goes beyond just giving suggestions for what to do; it explains the why and the how as well. Joanne McNulty, Manchester Metropolitan University This is a warm, accessible book, strongly grounded in research. It interweaves real life examples of science in the early years with underlying pedagogic principles and inspires new possibilities. The enthusiasm of the authors is contagious! Kendra McMahon, Bath Spa University

Successful Construction Supply Chain Management

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Author : Stephen Pryke
language : en
Publisher: John Wiley & Sons
Release Date : 2020-02-25

Successful Construction Supply Chain Management written by Stephen Pryke and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-02-25 with Technology & Engineering categories.

Provides a unique overview of supply chain management (SCM) concepts, illustrating how the methodology can help enhance construction industry project success This book provides a unique appraisal of supply chain management (SCM) concepts brought together with lessons from industry and analysis gathered from extensive research on how supply chains are managed in the construction industry. The research from leading international academics has been drawn together with the experience from some of the industry's foremost SCM practitioners to provide both the experienced researcher and the industry practitioner a thorough grounding in its principles, as well as an illustration of SCM as a methodology for enhancing construction industry project success. The new edition of Successful Construction Supply Chain Management: Concepts and Case Studies incorporate chapters dealing with Building Information Modelling, sustainability, the ‘Demand Chain' in projects, the link between self-organizing networks and supply chains, decision-making, ‘Lean,’ and mega-projects. Other chapters cover risk transfer and allocation, behaviors, innovation, trust, supply chain design, alliances, and knowledge transfer. Supply Chain Management techniques have been used successfully in various industries, such as manufacturing and food processing, for decades Fully updated with new chapters dealing with key construction industry topics such as BIM, sustainability, the ‘Demand Chain' in projects, ‘Lean,’ mega-projects, and more Includes contributions from well established academics and practitioners from Network Rail, mainstream construction, and consultancy Illustrates how SCM methodologies can be used to enhance construction industry project success Successful Construction Supply Chain Management: Concepts and Case Studies is an ideal book for postgraduate students at MSc and PhD level studying the topic and for all construction management practitioners.

Abc Of Ict

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