Agentforce Unleashed
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Agentforce
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Author : Martin Kihn
language : en
Publisher: John Wiley & Sons
Release Date : 2025-06-09
Agentforce written by Martin Kihn and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-09 with Business & Economics categories.
Introducing AI agents, the groundbreaking third wave of AI's integration in the workforce Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry tells you how companies can create and control their own AI agents and build a virtual workforce. It goes behind-the-scenes on how Salesforce built a platform to drive AI agents, solving problems like hallucinations and bias through a framework that gives agents strict roles, data sources, actions, guardrails and channels to reach customers. This book draws from extensive research and exclusive access to Salesforce's leaders and their ambitious plan to dominate the race to develop and own the AI agent space. In this book, readers will find information on: AI agents as a “third wave” of AI development that goes far beyond simple chatbots and "co-pilots" through harmonized data, Retrieval Augmented Generation (RAG), and Salesforce's innovative Atlas Reasoning Engine Steps to develop prompt guidance, topic creation (areas of work), explicit instructions, and a menu of actions allowed Salesforce customers, such as Saks and OpenTable, that are already using AI agents with success The effects of AI and automation on the job market Agentforce: Harnessing the Agency of AI to Scale, Grow, and Lead Any Industry is an indispensable, forward-thinking resource on the subject for all leaders in business seeking to supercharge their organizations' initiatives through the latest developments in a rapidly advancing field.
Agentforce Unleashed
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Author : Kathleen McClellan
language : en
Publisher: Independently Published
Release Date : 2024-12-28
Agentforce Unleashed written by Kathleen McClellan and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-12-28 with Computers categories.
In today's competitive business world, organizations need innovative solutions to optimize their operations and improve customer experiences. "Agentforce Unleashed" offers a comprehensive guide to using Agentforce, a powerful tool within Salesforce, to achieve business excellence through automation, artificial intelligence (AI), and advanced CRM capabilities. Introduction: Purpose and Scope The introduction sets the stage by explaining how Salesforce's CRM, when enhanced by Agentforce's automation and AI tools, can help businesses streamline operations and make data-driven decisions. Part 1: Foundations of Agentforce Overview and Features This section introduces Agentforce, detailing its core features like workflow automation, predictive AI, and real-time analytics. It explains how these features integrate with Salesforce to improve sales processes, customer interactions, and decision-making. Getting Started with Agentforce Step-by-step instructions on setting up and navigating Agentforce help users get started quickly. It covers account setup, key concepts, and how to customize the platform for specific business needs. Part 2: Core Functionalities Automation and Workflows Agentforce's automation tools streamline processes, saving time and improving consistency. This section explains how to create workflow rules and troubleshoot automation issues. Reporting and Analytics Customizable dashboards and reporting tools help businesses monitor performance and track metrics, empowering data-driven decision-making. Part 3: Advanced Tools Customization Agentforce allows for deep customization through custom objects and fields. This chapter shows users how to tailor the platform to meet unique business needs. Integrations and Mobile Functionality This section explores how to integrate Agentforce with third-party tools for a more comprehensive solution and explains how to maximize productivity using the Agentforce mobile app. AI and Predictive Analytics Leveraging Salesforce's Einstein AI, businesses can use predictive analytics to forecast sales and prioritize leads, providing real-time recommendations for smarter decisions. Part 4: Strategies and Case Studies Best Practices To fully harness Agentforce's potential, businesses must follow best practices such as maintaining data hygiene, improving team collaboration, and focusing on the customer experience. Troubleshooting and Support This chapter provides solutions to common issues and guides users on how to access support services, ensuring a smooth experience with Agentforce. Case Studies Real-world examples illustrate how businesses from different industries successfully implemented Agentforce, highlighting challenges faced and lessons learned. Part 5: Moving Forward The Future of Agentforce This section looks ahead at the evolving capabilities of Agentforce, encouraging businesses to stay up to date with new features and trends to maintain a competitive edge. Conclusion The book concludes with a recap of key insights and actionable next steps to help businesses leverage Agentforce for long-term success. Final Thoughts "Agentforce Unleashed" is a practical guide for businesses aiming to optimize their Salesforce CRM with automation, AI, and advanced analytics. Through clear instructions, real-world case studies, and actionable strategies, this book empowers readers to leverage Agentforce to enhance efficiency, improve customer relationships, and achieve sustained growth.
Agents Unleashed Vol 1 Agentforce Here And Now
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Author : Gam Dias
language : en
Publisher:
Release Date : 2025-03-04
Agents Unleashed Vol 1 Agentforce Here And Now written by Gam Dias and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-04 with Business & Economics categories.
AI agents are no longer on the horizon-they're here. And for businesses running on Salesforce, that means a fundamental shift in how work gets done. Salesforce's Agentforce initiative brings generative AI to every corner of the enterprise, enabling digital agents to execute tasks, make decisions, and collaborate alongside human teams. But without strategy, readiness, and alignment, AI doesn't solve problems-it scales them. Agents Unleashed Vol 1 delivers the definitive playbook for leaders implementing AI within the Salesforce ecosystem. It blends executive insight with technical practicality to help decision-makers and implementers avoid common missteps and realize the full potential of AI-driven automation. This volume guides readers through five core readiness dimensions: Agentforce Revolution: What's changing, why it matters, and how generative AI is reshaping the role of humans in the workplace. Process Readiness: How to analyze, optimize, and prioritize business processes for automation before AI is introduced. Platform Readiness: How to prepare your Salesforce environment for agents, from cleaning up technical debt to improving data quality. Customer Readiness: How to ensure that AI enhances-not harms-customer relationships, while aligning with governance and compliance. Organizational Readiness: How to redefine job roles, manage change, and prepare teams for the age of human-AI collaboration. Whether you're leading digital transformation, managing Salesforce architecture, or crafting your organization's AI roadmap, this book gives you the frameworks, principles, and clarity needed to make AI work-without compromising trust, performance, or experience. Agentforce isn't just an upgrade. It's a new operating model. The future of AI-powered business has already begun. This book helps you lead it.
Your Company Sucks
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Author : Mark Stevens
language : en
Publisher: BenBella Books, Inc.
Release Date : 2011-08-02
Your Company Sucks written by Mark Stevens and has been published by BenBella Books, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-02 with Business & Economics categories.
It's every businessperson's nightmare: his or her company is failing, dysfunctional, stuck in neutral, and is disappointing overall, from the finances to the customer feedback. Put bluntly—but candidly—the company sucks. That's the bad news. The good news is that it doesn't have to be that way. Every business can rebound from its lows, regain its momentum, thrill its customers, and be the source of pride and profits its owners and shareholders seek. This U-turn must begin with you, the owner or senior manager, declaring war on yourself. By facing the fact that the malaise is the business suffers from ultimately is your responsibility and your doing, and even more important, will not be rectified unless you take the lead. Face the hard truth. Take the difficult actions. Demonstrate determination, creativity and resolve. Your Company Sucks pulls back the curtain on business performance. To reveal the four real-world reasons businesses decline, to identify them as red flags, and to provide a powerful and innovative methodology to transition from failure to flourish. Mark Stevens reveals that there are not thousands of reasons businesses fail. The reasons fall under four major categories: 1. rudderless leadership 2. the lust-to-lax syndrome 3. incompetence 4. conventional thinking Identifying and addressing the reasons for your company's failure is the focus of the war. This insightful book shows that the key to long-term business success is for the leader to declare war on him/herself so that the company never rests on its laurels. It also demonstrates how customer satisfaction is a curse in disguise. You don't want to satisfy your customers—you want to thrill them.
Danger Unleashed
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Author :
language : en
Publisher:
Release Date : 2002
Danger Unleashed written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Action Man (Fictitious character) categories.