Applications Of Quality Control In The Service Industries
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Applications Of Quality Control In The Service Industries
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Author : A. C. Rosander
language : en
Publisher: CRC Press
Release Date : 1985-12-20
Applications Of Quality Control In The Service Industries written by A. C. Rosander and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985-12-20 with Technology & Engineering categories.
Statistics as a science of control
Quality Management And Accounting In Service Industries
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Author : Wojciech Sadkowski
language : en
Publisher: Routledge
Release Date : 2022-05-17
Quality Management And Accounting In Service Industries written by Wojciech Sadkowski and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-17 with Business & Economics categories.
The process of globalisation in world markets, and the growing number of enterprises competing with one another in terms of the products and services they offer, naturally leads to the improved efficiency of management systems. Efficiency is required in order for these entities to maintain competitiveness. To assess the efficiency of their management systems, enterprises use quality cost calculation. This book fills the research gap concerned with the scientific study of the quality cost calculation, with regard to service companies. It offers the authors' concept of using the cost of quality calculation as a tool for assessing the efficiency of the management systems of service companies. The book consists of six chapters that present both a theoretical and an empirical part. In the theoretical part, the following issues are discussed: quality costs; the evolution of quality cost calculation; quality cost calculation models and their applications to date; and the specific way in which service companies operate. The practical part presents the authors' model of quality cost calculation along with the adopted assumptions and cost structure, as well as the research methodology and verification of the use of the developed model in a selected service company. The research gives credence to the role and importance of this tool in economic practice. The book will be desired reading by both theoreticians and practitioners of quality management and accounting. It is also a valuable resource for master’s and doctoral students wishing to broaden their knowledge of quality costs and their calculation in the fields of economics and management. The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.
Operations Management And Productivity Techniques
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Author : T. T. KACHWALA
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 2009-03-04
Operations Management And Productivity Techniques written by T. T. KACHWALA and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-03-04 with Business & Economics categories.
The concept of Operations Management is universally applicable to all functions including Production, Materials, Human Resources, Marketing, Logistics and Supply Chain Management. Operations Management is an effective and efficient way of carrying out a business process (manufactur-ing or service sector) aimed at maximization of Customer Satisfaction and Return On Investment. The concept of productivity implies effectiveness and efficiency in individual and organizational performance, reflected in the creation of surplus through productive operations. This book provides readers with an easy-to-understand treatment of all aspects of Operations Management and explains the expanded coverage of the role of Operations Management in the organization. Manufacturing and service operations are given equal treatment. While focusing on the basic principles and core operations in a straightforward and well structured style, the book provides students with an understanding of managing operations, effectively and efficiently, in the following areas: Total Quality Management Statistical Process Control Total Productive Management Service Quality Management Supply Chain Management Inventory Management Written for MBA students as well as for B.Tech. students in Mechanical/Production/Industrial engineering, this book covers the curriculum of different universities for a course in Operations Management.
Statistical Applications In Process Control
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Author : J. Bert Keats
language : en
Publisher: CRC Press
Release Date : 1996-03-15
Statistical Applications In Process Control written by J. Bert Keats and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-03-15 with Science categories.
This work presents significant advances and new methods both in statistical process control and experimental design. It addresses the management of process monitoring and experimental design, discusses the relationship between control charting and hypothesis testing, provides a new index for process capability studies, offers practical guidelines for the design of experiments, and more.
Juran Quality And A Century Of Improvement
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Author : Kenneth S. Stephens
language : en
Publisher: Quality Press
Release Date : 2004-06-30
Juran Quality And A Century Of Improvement written by Kenneth S. Stephens and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06-30 with Business & Economics categories.
The fifteenth edition of this influential book series is a tribute to the person and works of Dr. Joseph M. Juran. For over three-quarters of a century the quality discipline has been blessed by the person and dynamics of Dr. Juran. His philosophies and contributions to the quality disciplines, his longevity as a contributor, and his vision in managing for quality, have had significant influences on the world of quality. Among the world renowned contributors (and International Academy for Quality members) to this volume include: Frank M. Gryna, A. Blanton Godfrey, Yoshio Kondo, Joe DeFeo, and Greg Watson.
Haccp
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Author : Merle D. Pierson
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Haccp written by Merle D. Pierson and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Technology & Engineering categories.
The Institute of Food Technologists (1FT) sponsors each year a two-day short course that covers a topic of major importance to the food industry. "Hazard Analysis and Critical Control Points" was the title for the short course which was held May 31-June 1, 1991, immediately prior to the 51st Annual 1FT Meeting. These short courses have been published as a proceedings in previous years; however, the current and future importance of the Hazard Analysis and Critical Control Point (HACCP) system prompted publication of the 1991 short course as a book. This book is designed to serve as a reference on the principles and application of HACCP for those in quality control/assurance, technical man agement, education and related areas who are responsible for food safety man agement. The National Advisory Committee on Microbiological Criteria for Foods (NACMCF) published in November 1989 a pamphlet titled "HACCP Principles for Food Production" (Appendix A). This document dealt with HACCP as applied to the microbiological safety of foods; however, the principles can be modified to apply to chemical, physical and other hazards in foods. The principles rec ommended by the NACMCF have been widely recognized and adopted by the food industry and regulatory agencies. Implementation of these principles pro vides a proactive, preventive system for managing food safety. HACCP should be applied at all stages of the food system, from production to consumption.
Encyclopedia Of Public Administration And Public Policy K Z
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Author : Jack Rabin
language : en
Publisher: CRC Press
Release Date : 2003
Encyclopedia Of Public Administration And Public Policy K Z written by Jack Rabin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
From the Nuremberg trials to the Civil Service Reform Act of 1978 to recent budget reconciliation bills, the Encyclopedia of Public Administration and Public Policy provides detailed coverage of watershed policies and decisions from such fields as privatization, biomedical ethics, education, and diversity. This second edition features a wide range of new topics, including military administration, government procurement, social theory, and justice administration in developed democracies. It also addresses current issues such as the creation of the Department of Homeland Security and covers public administration in the Middle East, Africa, Southeast Asia, the Pacific, and Latin America.
Joseph M Juran
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Author : John Cunningham Wood
language : en
Publisher: Psychology Press
Release Date : 2005
Joseph M Juran written by John Cunningham Wood and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
For more than seventy years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material exploring the impact of Juran's ideas.
Making Managed Healthcare Work
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Author : Peter Boland
language : en
Publisher: Jones & Bartlett Learning
Release Date : 1993
Making Managed Healthcare Work written by Peter Boland and has been published by Jones & Bartlett Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Business & Economics categories.
Making Managed Healthcare Work is your comprehensive guide to developing and implementing a new strategic approach to managed care that's practical, performance-based, and results-oriented. Learn how to prepare for, identify, pursue, negotiate and implement a new type of managed care arrangement that can accomplish the objective of delivering quality care at competitive prices.
Quick Bibliography Series
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Author :
language : en
Publisher:
Release Date : 1976
Quick Bibliography Series written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1976 with Agriculture categories.