Applying Knowledge Management To Build To Order Processes In Manufacturing And Service Companies

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Applying Knowledge Management To Build To Order Processes In Manufacturing And Service Companies
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Author : Dr. Thomas Zachariah
language : en
Publisher: diplom.de
Release Date : 2017-02-01
Applying Knowledge Management To Build To Order Processes In Manufacturing And Service Companies written by Dr. Thomas Zachariah and has been published by diplom.de this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-01 with Business & Economics categories.
Knowledge management differs from expert systems as the latter is more attuned to integrating all available sources of data, information and knowledge into a single, unified system of record. Furthermore, the capturing of tacit and explicit knowledge and its use in streamlining business processes differentiates knowledge management systems from expert systems. The purpose of this study is defining the practical, pragmatic and replicable approaches to knowledge management as it relates to the build-to-order and mass customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method through fact finding technique such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. From this study, a knowledge sharing maturity model is derived, which illustrates how the level and extent of the exploitation of knowledge in build-to-order and quote-to-order strategies have a long-term impact on the financial performance. Based on these findings, a causal relationship emerges from how a company manages its knowledge in the build-to-order and quote-to-order strategy based on these findings, and they align well to a multi-stage maturity model as a result. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can improve increase customer satisfaction while reducing the Days Sales Outstanding levels over time.
Applying Knowledge Management To Optimize Build To Order Process In Manufacturing And Service Companies
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Author : Dr. Thomas Zachariah
language : en
Publisher:
Release Date : 2017
Applying Knowledge Management To Optimize Build To Order Process In Manufacturing And Service Companies written by Dr. Thomas Zachariah and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with categories.
Knowledge management differs from expert systems as the latter are more attuned to integrating all available sources of data, information, and knowledge into a single, unified system of record. Capturing tacit and explicit knowledge and its use in streamlining business processes is also what differentiates knowledge management systems from expert systems. The purpose of this study is to define practical, pragmatic, and replicable approaches to knowledge management as it relates to the build-to-order and mass-customization strategies of manufacturing and services companies in the United States. The overall research question guiding this study is: How is knowledge management being used today to streamline and make more efficient the service strategies of manufacturing and services companies? The research is descriptive and empirical in nature because the primary data were collected using the survey method, through fact-finding techniques such as a questionnaire. The results show the integration of increasing role-based knowledge management in the workflow of a company. Knowledge management accelerates the exchange of aligned cost reduction to IT strategies for the use of knowledge to create a greater financial value. In this study, it was found that the degree of maturity of the company in the transition from cost-reduction strategies on the use of knowledge fails with respect to competitive strength. From this study, a knowledge-sharing maturity model is derived, which illustrates how the level and extent of knowledge exploitation in build-to-order and quote-to-order strategies have a long-term impact on financial performance. From these findings on how a company manages its knowledge in its build-to-order and quote-to-order strategy, a causal relationship emerges, which aligns well with a multi-stage maturity model. One of the main objectives of the study is to determine how the customer churn rate can be reduced. By optimizing business processes, companies can increase customer satisfaction while reducing the Days Sales Outstanding levels over time. A better alignment of processes with customer requirements would help to achieve higher margins.
Working Knowledge
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Author : Thomas H. Davenport
language : en
Publisher: Harvard Business Press
Release Date : 2000-04-26
Working Knowledge written by Thomas H. Davenport and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-04-26 with Business & Economics categories.
This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.
Advances In Multiple Criteria Decision Making And Human Systems Management Knowledge And Wisdom
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Author : Y. Shi
language : en
Publisher: IOS Press
Release Date : 2007-05-22
Advances In Multiple Criteria Decision Making And Human Systems Management Knowledge And Wisdom written by Y. Shi and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-22 with Business & Economics categories.
This volume, edited as a Festschrift in honor of Prof. Milan Zeleny, reflects and emulates his unmistakable legacy: the essential multidimensionality of human and social affairs. There are many levels of this multidimensionality presented in this volume: 1. Multidisciplinarity of contributed papers 2. Multinationality of their authors, extending even to the editors and the publisher and 3. Multicultural and multilevel exposition, ranging from empirical studies to philosophical foundations. Generally, these papers can be divided into three parts: Multiple Criteria Decision Making; Social and Human System Management; and Information, Knowledge and Wisdom Management. It is the recognition of multidimensionality in decision making, economics, optimization, systems, cybernetics and the pursuit of knowledge that bear the stamp of specific Zeleny’s contributions. His life-long dedication to multidimensionality has produced an ultimate multidimensional being, living in academic ‘multiverse’, functioning in a boundaryless world of all continents, cultures and countries. This book is as diverse and as multidimensional as the man and his work.
Human Centered Computing
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Author : Don Harris
language : en
Publisher: CRC Press
Release Date : 2019-11-11
Human Centered Computing written by Don Harris and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-11 with Technology & Engineering categories.
The 10th International Conference on Human-Computer Interaction, HCI International 2003, is held in Crete, Greece, 22-27 June 2003, jointly with the Symposium on Human Interface (Japan) 2003, the 5th International Conference on Engineering Psychology and Cognitive Ergonomics, and the 2nd International Conference on Universal Access in Human-Computer Interaction. A total of 2986 individuals from industry, academia, research institutes, and governmental agencies from 59 countries submitted their work for presentation, and only those submittals that were judged to be of high scientific quality were included in the program. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of humancomputer interaction, including the cognitive, social, ergonomic, and health aspects of work with computers. These papers also address major advances in knowledge and effective use of computers in a variety of diversified application areas, including offices, financial institutions, manufacturing, electronic publishing, construction, health care, disabled and elderly people, etc.
Current Trends Of It And Cyber Security
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Author : Er. Kailash Aseri & Mr. O. P. Gera
language : en
Publisher: Horizon Books ( A Division of Ignited Minds Edutech P Ltd)
Release Date : 2014-01-01
Current Trends Of It And Cyber Security written by Er. Kailash Aseri & Mr. O. P. Gera and has been published by Horizon Books ( A Division of Ignited Minds Edutech P Ltd) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-01 with categories.
The computerization of our society has substantially enhanced our capabilities for both generating and collecting data from diverse sources. A tremendous amount of data has flooded almost every aspect of our lives. This explosive growth in stored or transient data has generated an urgent need for new techniques and automated tools that can intelligently assist us in transforming the vast amounts of data into useful information and knowledge. This has led to the generation of a promising and flourishing frontier in computer science called data mining, and its various applications. Data mining, also popularly referred to as knowledge discovery from data (KDD), is the automated or convenient extraction of patterns representing knowledge implicitly stored or captured in large databases, data warehouses, the Web, other massive information repositories, or data streams.
Gower Handbook Of Supply Chain Management
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Author : John Gattorna
language : en
Publisher: Gower Publishing, Ltd.
Release Date : 2003
Gower Handbook Of Supply Chain Management written by John Gattorna and has been published by Gower Publishing, Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
Focuses on opportunities presented by trends towards regional and global supply chains in Northern Asia and China, and considers factors including knowledge management, education and skills training, and the use of consultants.
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Author :
language : en
Publisher: IOS Press
Release Date :
written by and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Exploring Knowledge Intensive Business Services
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Author : Roberto Grandinetti
language : en
Publisher: Springer
Release Date : 2012-05-08
Exploring Knowledge Intensive Business Services written by Roberto Grandinetti and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-08 with Business & Economics categories.
Provides an updated view of knowledge management strategies of knowledge-intensive business services (KIBS) by focusing on how those firms manage innovation in their value chains and at the territorial level. Offers an original analysis of key processes of KIBS, specializing in design, professional firms and information technology.
A Practical Guide To Planning For E Business Success
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Author : Anita Cassidy
language : en
Publisher: CRC Press
Release Date : 2016-04-19
A Practical Guide To Planning For E Business Success written by Anita Cassidy and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-19 with Business & Economics categories.
News of the Web's demise has been greatly exaggerated. The Internet continues to impact our lives and how we do business. It has the power to transform entire industries and create new ones, challenge industry leaders, and enable businesses in entirely new ways. The question is no longer will you participate in the Internet revolution, but when and