Assessing Academic Library Performance
DOWNLOAD
Download Assessing Academic Library Performance PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Assessing Academic Library Performance book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Assessing Academic Library Performance
DOWNLOAD
Author : Holt Zaugg
language : en
Publisher: Rowman & Littlefield
Release Date : 2021-10-29
Assessing Academic Library Performance written by Holt Zaugg and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-29 with Language Arts & Disciplines categories.
Assessment is essential to describe a library’s value and to inform decision-making. Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments: Service assessments for the library’s outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others. Resources assessments for the physical and virtual resources that the library has in its holdings or to which it provides access. Resources are the reason libraries exist as they help patrons in instructional and research pursuits. Space assessments for physical and online library spaces. These assessments help ensure that spaces meet user needs. Personnel relationship assessments look at how library employees interact with each other. as library professionals. While not for evaluation or advancement purposes, these types of assessments provide information on what library employees can do to improve their relationships with one another. Each section has information on conducting each aspect of libraries followed by three examples to illustrate how assessment is used to support descriptions of library value and to help library employees make decisions that are critical to library improvement.
Evaluation Of Library And Information Services
DOWNLOAD
Author : John Crawford
language : en
Publisher: Routledge
Release Date : 2003-09-02
Evaluation Of Library And Information Services written by John Crawford and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-02 with Reference categories.
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
Putting Library Assessment Data To Work
DOWNLOAD
Author : Selena Killick
language : en
Publisher: Facet Publishing
Release Date : 2019-07-16
Putting Library Assessment Data To Work written by Selena Killick and has been published by Facet Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-16 with Language Arts & Disciplines categories.
Effective library assessment is crucial for a successful academic library. But what do we mean by library assessment and how can it be used to improve the library service? This new book provides a practical guide for library administrators, managers and practitioners on how to make effective use of existing sources of information for assessment activities with the aim of improving academic library services. Putting Library Assessment Data to Work brings together key library assessment methodologies detailing how they can be used to improve an academic Library. The book takes common sources of data that academic libraries will already be collecting, and presents simple qualitative and quantitative techniques that can be used to evaluate and assess their services, both in detail and overall. The different assessment methods are presented from a practical perspective with a theoretical grounding, and include practical case studies to illustrate how the methodologies have successfully been applied. - The book includes coverage of: - The theoretical framework for assessment, its purpose and the tools and techniques used - Institutional, national and international student surveys and how they can be used to improve library service - The history and development of standardised library surveys (eg LibQUAL+®), how they have been used and their impact - The benefits of In house library surveys and case studies of where they gave been used - Library statistics, including standardised statistics sets and key performance indicators - Qualitative feedback in the library - Emerging techniques including UX - Taking a holistic approach to library assessment through advocacy and strategic planning This book will be essential reading for library and information service managers, administrators, assessment practitioners, educators and policy shapers. It will also be useful for students and researchers interested in library assessment.
Measuring Academic Library Performance
DOWNLOAD
Author : Nancy A. Van House
language : en
Publisher: Chicago, IL : American Library Assoc.
Release Date : 1990
Measuring Academic Library Performance written by Nancy A. Van House and has been published by Chicago, IL : American Library Assoc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Education categories.
Prepared for the Association of College and Research Libraries Ad Hoc Committee on Performance Measures.
Decision Support Systems And Performance Assessment In Academic Libraries
DOWNLOAD
Author : Roy James Adams
language : en
Publisher:
Release Date : 1993
Decision Support Systems And Performance Assessment In Academic Libraries written by Roy James Adams and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Computers categories.
Decision Support Systems and Performance Assessment in Academic Libraries looks at how the concepts of Decision Support Systems (DSS) can help in the management of academic libraries. It is a report originating from research carried out at De Montfort University, UK, under the auspices of the British Library. This book examines the concepts of DSS and looks specifically at academic library applications. There is a special focus on DSS as performance measures and indicators. It then goes on to look at DSS in operation and discusses artificial intelligence and executive information systems. Decision Support Systems and Performance Assessment in Academic Libraries is your key to this highly topical issue - DSS is now recognized to be one of the most important concepts in the improvement of the management of libraries today; and has a practical focus - looks at how DSS can help in the day-to-day running of your library - including resource allocation, performance measures and indicators.
Evaluating Academic Library Directors
DOWNLOAD
Author :
language : en
Publisher: Association of Research Libr
Release Date : 1998
Evaluating Academic Library Directors written by and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Academic libraries categories.
Evaluating The Twenty First Century Library
DOWNLOAD
Author : Donald L. DeWitt
language : en
Publisher: Routledge
Release Date : 2013-10-31
Evaluating The Twenty First Century Library written by Donald L. DeWitt and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-31 with Language Arts & Disciplines categories.
Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: “The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners.” In Evaluating the Twenty-First Century Library, you’ll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries
Performance Appraisal In Academic Libraries
DOWNLOAD
Author : Mary L. Smalls
language : en
Publisher: Chicago : Association of College and Research Libraries
Release Date : 1990
Performance Appraisal In Academic Libraries written by Mary L. Smalls and has been published by Chicago : Association of College and Research Libraries this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Education categories.
Measuring Quality
DOWNLOAD
Author : Roswitha Poll
language : en
Publisher: München [Germany] : K.G. Saur
Release Date : 1996
Measuring Quality written by Roswitha Poll and has been published by München [Germany] : K.G. Saur this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Education categories.
The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
The Evaluation And Measurement Of Library Services
DOWNLOAD
Author : Joseph R. Matthews
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2017-10-27
The Evaluation And Measurement Of Library Services written by Joseph R. Matthews and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-27 with Language Arts & Disciplines categories.
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.