Basiswissen Itil 4
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Basiswissen Itil 4
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Author : Nadin Ebel
language : de
Publisher: dpunkt.verlag
Release Date : 2021-02-04
Basiswissen Itil 4 written by Nadin Ebel and has been published by dpunkt.verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-02-04 with Computers categories.
Das umfassende Lern- und Nachschlagewerk zu ITIL 4 in deutscher Sprache Alle wichtigen Grundlagen zum IT Service Management, ITIL und ITIL 4 Vorstellung der neuen Modelle und Prinzipien von ITIL 4 entsprechend dem offiziellen Lehrplan Mehr als 40 Seiten Übungsfragen für die ITIL-4-Foundation-Zertifizierungsprüfung Dieses Lern- und Nachschlagewerk bietet Ihnen einen umfassenden Einstieg in die aktuelle Version von ITIL und vermittelt das notwendige Wissen für die ITIL-4-Basis-Zertifizierung. Es wendet sich damit an drei Zielgruppen: - Einsteiger ins IT Service Management mit ITIL finden hier Grundlagenwissen und Beispiele. Sie werden mit den Neuerungen von ITIL 4 vertraut gemacht. - Leser mit ITIL-Erfahrung können das Buch zum Vertiefen von Details und als Nachschlagewerk bei der täglichen Arbeit nutzen. - Praktiker, die die ITIL-4-Foundation-Zertifizierung ablegen wollen, bereiten sich mithilfe von Übungsfragen auf die Prüfung vor. Zudem liefert das Buch Hintergrundinformationen zu zahlreichen Aspekten, die die neue ITIL-Version aufgegriffen hat. Im Mittelpunkt stehen sowohl Grundlagenkenntnisse zum IT Service Management als auch konkretes Wissen rund um die ITIL-4-Konzepte, die vier Dimensionen im IT Service Management und das Service-Wertsystem (Service Value System). Schritt für Schritt erläutert ITIL-Exeprtin Nadin Ebel die Bestandteile der Modelle im ITIL-Framework und beschreibt anschaulich die Grundprinzipien, die Service Value Chain, die Practices und die weiteren Bestandteile sowie deren Zusammenspiel. Außerdem geht die Autorin darauf ein, in welchem Zusammenhang ITIL 4 zu aktuellen Begriffen und Ansätzen wie Agilität, Cloud, Design Thinking, DevOps oder Lean Management steht. Zahlreiche Fragen mit Antworten und Erläuterungen zu allen Aspekten des ITIL-4-Frameworks ermöglichen Ihnen eine effektive Lernkontrolle sowie eine praxisnahe Vorbereitung auf die ITIL-4-Foundation-Prüfung. Die Inhalte und Vorbereitungsfragen decken den offiziellen ITIL-4-Lehrplan ab. Darüber hinaus helfen die umfangreichen Erläuterungen auch bei der Vorbereitung auf die weitergehenden ITIL-Zertifizierungen.
Basiswissen Itil 4
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Author : Nadin Ebel
language : de
Publisher:
Release Date : 2020-03-31
Basiswissen Itil 4 written by Nadin Ebel and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-31 with categories.
Itil 4
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Author : Jan van Bon
language : en
Publisher: Van Haren
Release Date : 2019
Itil 4 written by Jan van Bon and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Education categories.
The ITIL pocket guides of Van Haren Publishing are since long recognized as the industry classic guide on the topic of ITIL, in many languages. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations. This pocket guide will provide readers with an understanding of the ITIL 4 service management framework, by: * understanding the key concepts of service management * understanding how the seven ITIL guiding principles can help an organization adopt and adapt service management * understanding the four dimensions of service management * understanding the purpose and components of the ITIL service value system * understanding the six activities of the service value chain, and how they interconnect * knowing the purpose and key terms of 15 of the 34 ITIL practices * understanding seven of these 15 ITIL practices in detail All exam requirements for the ITIL 4 Foundation exam are covered in this pocket guide. It also provides support for everyone who has knowledge of previous ITIL editions and is looking for a bridge to the new edition. ITIL 4 took a big leap into the modern world of IT service management, covering the latest principles and practices in a customer-focused, service-centric way, enabling Agile principles for maximum support of any business. Bron: Flaptekst, uitgeversinformatie.
Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Publishing Ltd
Release Date : 2020-04-14
Itil Foundation Essentials Itil 4 Edition The Ultimate Revision Guide Second Edition written by Claire Agutter and has been published by IT Governance Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-14 with Computers categories.
ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Prince2 Agile German Edition
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Author : AXELOS
language : de
Publisher:
Release Date :
Prince2 Agile German Edition written by AXELOS and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
The PRINCE2 Agile guide supports a new qualification which is being offered as an extension for those who already hold a PRINCE2 Practitioner qualification. PRINCE2 Agile is the most up-to-date and relevant view of agile project management methodologies and the only framework covering a wide range of agile concepts, including SCRUM, Kanban and Lean Startup
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition
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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2020-04-28
Itil 4 Essentials Your Essential Guide For The Itil 4 Foundation Exam And Beyond Second Edition written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-28 with Computers categories.
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.
Itil Foundation Itil 4 Edition
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Author : Axelos
language : fr
Publisher: Itil 4 Foundation
Release Date : 2019
Itil Foundation Itil 4 Edition written by Axelos and has been published by Itil 4 Foundation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Business & Economics categories.
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. ITIL Foundation is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
Itil 4 Drive Stakeholder Value Dsv Your Companion To The Itil 4 Managing Professional Dsv Certification
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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2022-02-17
Itil 4 Drive Stakeholder Value Dsv Your Companion To The Itil 4 Managing Professional Dsv Certification written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-17 with Computers categories.
The majority of this book is based on the official AXELOS ITIL® 4: Drive Stakeholder Value publication and the associated Drive Stakeholder Value MP syllabus. It provides students with the information they need to pass the DSV exam. In addition to being an essential study aid, the author also provides additional guidance throughout the book.
Itil 4 Create Deliver And Support Cds Your Companion To The Itil 4 Managing Professional Cds Certification
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Author : Claire Agutter
language : en
Publisher: IT Governance Ltd
Release Date : 2021-11-25
Itil 4 Create Deliver And Support Cds Your Companion To The Itil 4 Managing Professional Cds Certification written by Claire Agutter and has been published by IT Governance Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-25 with Computers categories.
An excellent supplement to any ITIL 4 Create, Deliver and Support training course ITIL® 4 Create, Deliver and Support (CDS) – Your companion to the ITIL 4 Managing Professional CDS certification is a study guide designed to help students pass the ITIL® 4 Create, Deliver and Support module.
Itil Foundation
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Author :
language : de
Publisher:
Release Date : 2019
Itil Foundation written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with categories.