Build Credibility For The Training Function
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Build Credibility For The Training Function
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Author : Kate Domenick
language : en
Publisher: ASTD
Release Date : 2007-08-31
Build Credibility For The Training Function written by Kate Domenick and has been published by ASTD this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-08-31 with Business & Economics categories.
It's important to deliver the highest quality training, but also ensure that your organiztgaion creditrs the training for its positive impact. This Infoline will take you through a step by step process to rate the value, impact, and perception of training; increase the perceived value of the training department's credibility; and establish training as a business-critical function. The Job Aid included in this issue is a Survey Assessment Tool that gathers value, impact, and perception data.
The Training Manager S Quick Tip Sourcebook
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Author : Susan C. Patterson
language : en
Publisher: Pfeiffer
Release Date : 2002-12-16
The Training Manager S Quick Tip Sourcebook written by Susan C. Patterson and has been published by Pfeiffer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-12-16 with Business & Economics categories.
The Training Manager's Quick-Tip Sourcebook is a comprehensive guide that distills the best thinking and planning from experts in the field of training and development. This handy resource offers you proven solutions to a variety of training challenges, including quick steps for taking the pulse of your training programs, analyzing training costs, and identifying return on investment pitfalls. In addition, the book contains easy-to-use tools and strategies that tell you how to * Build a solid training business plan * Sell your training plan to management * Conduct a quick and accurate needs assessment * Compute training costs and ROI * Understand and use e-learning in the most appropriate way * Translate training into performance improvement * Expand your training department's reach in thoughtful and innovative ways
Establishing Trust And Credibility
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Author : Timothy F. Bednarz
language : en
Publisher:
Release Date : 2011-05-16
Establishing Trust And Credibility written by Timothy F. Bednarz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-16 with categories.
Establishing Trust and Credibility clearly and concisely illustrates the importance of establishing trust and credibility in the service environment, as well as instructing you in your role and responsibility in building and fostering trust.You will learn why trust is built on your personal credibility, and why your personal actions impact it. You will be instructed to appropriately use your company's policy when dealing with customer problems, and not to hide behind it, as excuse not to act. Additionally, you will understand how the customer's previous experience with your company, as well as your competition impacts their level of trust, and contributes to their skepticism. Finally, you will be provided with proven strategies and techniques to build trust and credibility with your customers, as well as to reestablish trust and credibility in a broken customer relationship.As part of the Pinpoint Skill Development Training Series, each chapter focuses on a single essential concept and shows you how to apply it. To improve your performance, each chapter includes a "Points to Ponder" section, and an "Action Plan" to assist you to easily transfer what you learned to your job. This book is ideal as an informal training tool for coaching or personal development. It can also be used as a handbook and guide for group training discussions.Each book in the Pinpoint Skill Development Training Series was developed from proven strategies and techniques created by Timothy Bednarz to effectively train thousands of employees in Fortune 1000 companies since 1990.
Reengineering The Training Function
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Author : Donald Shandler
language : en
Publisher: CRC Press
Release Date : 1996-04-22
Reengineering The Training Function written by Donald Shandler and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-04-22 with Business & Economics categories.
If you have questions about how to meet the demands of the new economy, corporate and organizational agendas, and the changing workplace you will find the answers in this well-written and concise book. Reengineering the Training Function provides a plan of action rich in strategies and tactics, full of specific guidelines and tools that can be put to use immediately. Learn how successful business reengineering and training practices parallel the reengineering of business processes. Any business that wants to remain competitive in a global marketplace will find this book relevant. Put these guidelines to work immediately to conduct a strategic training audit prior to initiating any reengineering process. You can change the process of training and control the new continuous learning organization with Reengineering the Training Function.
Learning While Working
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Author : Paul Smith
language : en
Publisher: Association for Talent Development
Release Date : 2018-07-10
Learning While Working written by Paul Smith and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-10 with Business & Economics categories.
Don’t Leave On-the-Job Training to Chance People become experts at their job by learning while doing. But when your employees need to develop a new skill, how do you ensure they all receive the same experience if a trainer isn’t leading and guiding them? Most on-the-job training programs leave learners to sink or swim with whomever is overseeing their work. One worker may excel with a mentor who allows her to take charge of what she learns—while a second may get someone who uses the opportunity to offload paperwork and other administrative tasks. Learning While Working: Structuring Your On-the-Job Training shows you how to provide the focus and direction needed to track on-the-job progress and build a pipeline of better-skilled workers. Author Paul Smith combines real insight into building a structured program for project managers at the Waldinger Corporation with in-depth interviews of experienced learning and development professionals. Discover how a well-designed structured on-the-job training program can be your company’s talent development answer to a Swiss Army knife. This book doesn’t prescribe a one-size-fits-all solution. Instead, it will help you prepare a tailored, sustainable structured on-the-job training program for your organization. Included are practical tips to set defined roles for the learner, mentor, and trainer; create a tracking tool to clearly document skill growth; and ensure organizational learning gets put to use. On-the-job training won’t replace all employee development happening in the classroom, online, or through peer sharing of best practices. But by bringing order to these often disconnected and siloed efforts, you can fortify the learning structure that your organization needs to succeed.
Evaluating Training Programs
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Author : Donald L. Kirkpatrick
language : en
Publisher: ReadHowYouWant.com
Release Date : 2009-04
Evaluating Training Programs written by Donald L. Kirkpatrick and has been published by ReadHowYouWant.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-04 with Business & Economics categories.
"With the third edition of this book, readers have an opportunity to update their understanding of this classic evaluation framework and to learn from the case studies about how to effectively apply the framework to a variety of learning programs. Readers are presented with the tools and the know-how to tell their own story of value creation."--Page iii.
Building Business Acumen For Trainers
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Author : Terrence L. Gargiulo
language : en
Publisher: John Wiley & Sons
Release Date : 2006-09-22
Building Business Acumen For Trainers written by Terrence L. Gargiulo and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-09-22 with Business & Economics categories.
As a training and development or human resource professional, do you have the knowledge, skills, and experience you need to become an indispensable strategic partner within your organization? Building Business Acumen for Trainers provides step-by-step practical advice on business practices guaranteed to win the support, respect, and attention of your organization. Written for both new and seasoned professionals, this essential resource will show how to put into practice the three critical areas of business acumen: Finance skills Partnering skills Communication skills
Training Development For Dummies
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Author : Elaine Biech
language : en
Publisher: John Wiley & Sons
Release Date : 2022-08-16
Training Development For Dummies written by Elaine Biech and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-08-16 with Business & Economics categories.
Retain outstanding talent with a successful training and development program One of the best ways to retain great talent in your business is to deliver a strong training and development program—and this book gives you the tools to do just that. Featuring the latest strides in talent development, such as social learning, hybrid training, creating videos, and more, it arms you with everything you need to upskill employees to be more effective, productive, satisfied, and loyal. Develop a robust training and development program Foster a supportive and innovative work environment Use mentoring, coaching, and informal learning effectively Align learning to your organization’s needs Engage your employees with a motivating training program using the helpful guidance in Training & Development For Dummies!
Evaluation Basics 2nd Edition
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Author : Donald V. McCain
language : en
Publisher: Association for Talent Development
Release Date : 2016-06-27
Evaluation Basics 2nd Edition written by Donald V. McCain and has been published by Association for Talent Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-06-27 with Business & Economics categories.
Your training: Do they love it or live it? How do training professionals show the impact their programs are making? Positive feedback only goes so far in confirming success. And entertainment value, while important, isn't the truest measure of your effectiveness. To find out whether your participants are applying what they’ve learned on the job, you need a good evaluation strategy—one that connects evaluation to performance, program design, and bottom-line value. Each chapter of Evaluation Basics focuses on a critical aspect of developing and implementing an evaluation plan for a face-to-face or virtual training program. You’ll not only learn about the methods and instruments you can use to determine the value of your program, but you’ll also get help effectively communicating results. Part of ATD’s Training Basics series, the second edition of Evaluation Basics offers practical examples, worksheets, and new case studies to further your understanding.
The Winning Trainer
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Author : Julius E. Eitington
language : en
Publisher: Routledge
Release Date : 2007-09-20
The Winning Trainer written by Julius E. Eitington and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09-20 with Business & Economics categories.
This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will increase their understanding and retention when you design training activities using 'The Winning Trainer'. This updated and expanded edition is richer than ever before. It provides: * more than 100 ready-made handouts, learning instruments, and worksheets... all you do is photocopy * numerous examples, model dialogues, and sample answers * hundreds of exercises, games, puzzles, role plays, icebreakers, and other group-in-action techniques * samples of each technique and ways to effectively use them * advice on subjects such as unwilling participants, use of the outdoors, breaks, program endings, and storytelling Significant new additions to the book include materials on the following topics: * new, easier to accomplish approaches to evaluation - ROE (Return on Expectations) and Customer Satisfaction as a business indicator * a methodology to secure group feedback at the end of the program, concerning the trainer/facilitator's role and participation in the course * an instrument for the early screening of likely obstacles when transferring training * added techniques to ensure that training transfers to the job * a demonstration of how to conduct a quick assessment of needs when under pressure to do so * keys to successful training in other cultures * several new instruments including how to assess one's prowess as a facilitator, how to assess trust in a team, and how to measure one's CQ (creativity quotient) Two new chapters have been added to treat new material on intelligence and learning, principles of adult learning and distance learning. In addition, numerous new group-in-action techniques and conceptual materials have been added to the existing chapters. This is the one-stop source book every trainer needs.