Built For Use Driving Profitability Through The User Experience

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Built For Use Driving Profitability Through The User Experience
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Author : Karen Donoghue
language : en
Publisher: McGraw Hill Professional
Release Date : 2002-03-22
Built For Use Driving Profitability Through The User Experience written by Karen Donoghue and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-03-22 with Business & Economics categories.
The first practical guide to linking business strategy with the art and science of user experience and online design It has becoming increasingly clear that the big winners in the E-business arena are those that practice customer-centric design. While there are a multitude of good books on the art and science of user interface and website design, until Built For Use, there were none that focused on user experience from the corporate strategist's and marketing manager's perspectives. Drawing upon her work as a user-experience strategist for numerous Fortune 1,000 firms, Karen Donoghue explores the dynamics of business strategy and user experience in a concise, jargon-free manner for nontechnical managers. With the help of fascinating and instructive before-and-after case studies, she helps managers become fluent in the language of user-experience; identifies user-experience and designstrategy best practices; explains how to determine what customers want; and much more.
Hci And User Experience Design
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Author : Aaron Marcus
language : en
Publisher: Springer
Release Date : 2015-12-03
Hci And User Experience Design written by Aaron Marcus and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-03 with Computers categories.
This book consists of a series of essays which addresses the essentials of the development processes in user-experience design (UX design) planning, research, analysis, evaluation, training and implementation, and deals with the essential components (metaphors, mental models, navigation, and appearance) of user-interfaces and user-experiences during the period of 2002-2007. These essays grew from the authors own column entitled ‘Fast Forward’ which appeared in Interaction Magazine – the flagship publication of the ACM Special Interest Group on Human-Computing Interaction (SIGCHI). Written in such a way as to ensure longevity, these essays have not been edited or updated, however a short Postscripts has been added to provide some comments on each topic from a current perspective. HCI and User-Experience Design provides a fascinating historical review of the professional and research world of UX and HCI during a period of significant growth and development and would be of interest to students, researchers, and designers who are interested in recent developments within the field.
User Experience Re Mastered
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Author : Chauncey Wilson
language : en
Publisher: Morgan Kaufmann
Release Date : 2009-09-11
User Experience Re Mastered written by Chauncey Wilson and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-11 with Computers categories.
User Experience Re-Mastered: Your Guide to Getting the Right Design provides an understanding of key design and development processes aimed at enhancing the user experience of websites and web applications. The book is organized into four parts. Part 1 deals with the concept of usability, covering user needs analysis and card sorting—a tool for shaping information architecture in websites and software applications. Part 2 focuses on idea generation processes, including brainstorming; sketching; persona development; and the use of prototypes to validate and extract assumptions and requirements that exist among the product team. Part 3 presents core design principles and guidelines for website creation, along with tips and examples on how to apply these principles and guidelines. Part 4 on evaluation and analysis discusses the roles, procedures, and documents needed for an evaluation session; guidelines for planning and conducting a usability test; the analysis and interpretation of data from evaluation sessions; and user interface inspection using heuristic evaluation and other inspection methods. - A guided, hands-on tour through the process of creating the ultimate user experience – from testing, to prototyping, to design, to evaluation - Provides tried and tested material from best sellers in Morgan Kaufmann's Series in Interactive Technologies, including leaders in the field such as Bill Buxton and Jakob Nielsen - Features never before seen material from Chauncey Wilson's forthcoming, and highly anticipated Handbook for User Centered Design
The Persona Lifecycle
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Author : John Pruitt
language : en
Publisher: Elsevier
Release Date : 2010-08-04
The Persona Lifecycle written by John Pruitt and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-04 with Computers categories.
The Persona Lifecycle is a field guide exclusively focused on interaction design's most popular new technique. The Persona Lifecycle addresses the "how" of creating effective personas and using those personas to design products that people love. It doesn't just describe the value of personas; it offers detailed techniques and tools related to planning, creating, communicating, and using personas to create great product designs. Moreover, it provides rich examples, samples, and illustrations to imitate and model. Perhaps most importantly, it positions personas not as a panacea, but as a method used to complement other user-centered design (UCD) techniques including scenario-based design, cognitive walkthroughs and user testing. The authors developed the Persona Lifecycle model to communicate the value and practical application of personas to product design and development professionals. This book explores the complete lifecycle of personas, to guide the designer at each stage of product development. It includes a running case study with rich examples and samples that demonstrate how personas can be used in building a product end-to-end. It also presents recommended best practices in techniques, tools, and innovative methods and contains hundreds of relevant stories, commentary, opinions, and case studies from user experience professionals across a variety of domains and industries. This book will be a valuable resource for UCD professionals, including usability practitioners, interaction designers, technical writers, and program managers; programmers/developers who act as the interaction designers for software; and those professionals who work with developers and designers. Features* Presentation and discussion of the complete lifecycle of personas, to guide the designer at each stage of product development.* A running case study with rich examples and samples that demonstrate how personas can be used in building a product end-to-end. * Recommended best practices in techniques, tools, and innovative methods.* Hundreds of relevant stories, commentary, opinions, and case studies from user experience professionals across a variety of domains and industries.
Pervasive Computing
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Author : Friedemann Mattern
language : en
Publisher: Springer
Release Date : 2003-08-02
Pervasive Computing written by Friedemann Mattern and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-08-02 with Computers categories.
This volume contains the proceedings of Pervasive 2002, the ?rst in a series of international conferences on Pervasive Computing. The conference took place at ETH Zurich from August 26to 28, 2002. Its objective was to present, discuss, and explore the latest technical developments in the emerging ?eld of pervasive computing, as well as potential future directions. Pervasive Computing is a cross-disciplinary area that extends the appli- tion of computing to diverse usage models. It covers a broad set of research topics such as low power, integrated technologies, embedded systems, mobile - vices, wireless and mobile networking, middleware, applications, user interfaces, security, and privacy. The great amount of interest we are witnessing in Per- sive Computing is driven by relentless progress in basic information technologies such as microprocessors, memory chips, integrated sensors, storage devices, and wireless communication systems that continue to enable ever smaller, lighter, and faster systems. Such systems are also becoming a?ordable due to their high integration and mass production, paving the way for their adoption.
Cost Justifying Usability
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Author : Randolph G. Bias
language : en
Publisher: Elsevier
Release Date : 2005-05-09
Cost Justifying Usability written by Randolph G. Bias and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-05-09 with Business & Economics categories.
You just know that an improvement of the user interface will reap rewards, but how do you justify the expense and the labor and the time—guarantee a robust ROI!—ahead of time? How do you decide how much of an investment should be funded? And what is the best way to sell usability to others? In this completely revised and new edition of Cost-Justifying Usability, Randolph G. Bias (University of Texas at Austin, with 25 years' experience as a usability practitioner and manager) and Deborah J. Mayhew (internationally recognized usability consultant and author of two other seminal books including The Usability Engineering Lifecycle) tackle these and many other problems. It has been updated to cover cost-justifying usability for Web sites and intranets, for the complex applications we have today, and for a host of products—offering techniques, examples, and cases that are unavailable elsewhere. No matter what type of product you build, whether or not you are a cost-benefit expert or a born salesperson, this book has the tools that will enable you to cost-justify the appropriate usability investment. - Includes contributions by a host of experts involved in this work, including Aaron Marcus, Janice Rohn, Chauncey Wilson, Nigel Bevan, Dennis Wixon, Clare-Marie Karat, Susan Dray, Charles Mauro, and many others - Includes actionable ideas for every phase of the software development process - Includes case studies from inside a variety of companies - Includes ideas from "the other side of the table," software executives who hold the purse strings, who offer thoughts on which proposals for usability support they've funded, and which ones they've declined
Critical Power Tools
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Author : J. Blake Scott
language : en
Publisher: SUNY Press
Release Date : 2007-06-01
Critical Power Tools written by J. Blake Scott and has been published by SUNY Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-06-01 with Technology & Engineering categories.
Winner of the 2007 National Council of Teachers of English (NCTE) Award for Best Collection of Essays on Technical and Scientific Communication The first book to focus on the intersection of cultural studies and technical communication, Critical Power Tools draws on various traditions of cultural studies to develop new or expanded theoretical, methodological, and pedagogical approaches to technical communication. Offered as a sourcebook for the field, the book is organized into three parts. The first section, emphasizing theory building, reconceptualizes key concepts or practices, such as usability, through a cultural studies lens. The second section illustrates alternative research methods through several case studies. The third section offers critical and productive pedagogical approaches, including specific assignments, applicable to both undergraduate and graduate courses.
Advances In Information And Communication
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Author : Kohei Arai
language : en
Publisher: Springer Nature
Release Date : 2021-04-12
Advances In Information And Communication written by Kohei Arai and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-12 with Technology & Engineering categories.
This book aims to provide an international forum for scholarly researchers, practitioners and academic communities to explore the role of information and communication technologies and its applications in technical and scholarly development. The conference attracted a total of 464 submissions, of which 152 submissions (including 4 poster papers) have been selected after a double-blind review process. Academic pioneering researchers, scientists, industrial engineers and students will find this series useful to gain insight into the current research and next-generation information science and communication technologies. This book discusses the aspects of communication, data science, ambient intelligence, networking, computing, security and Internet of things, from classical to intelligent scope. The authors hope that readers find the volume interesting and valuable; it gathers chapters addressing state-of-the-art intelligent methods and techniques for solving real-world problems along with a vision of the future research.
User Centered Design Stories
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Author : Carol Righi
language : en
Publisher: Elsevier
Release Date : 2010-07-27
User Centered Design Stories written by Carol Righi and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-27 with Computers categories.
User-Centered Design Stories is the first user-centered design casebook with cases covering the key tasks and issues facing UCD practitioners today. Intended for both students and practitioners, this book follows the Harvard Case study method, where the reader is placed in the role of the decision-maker in a real-life professional situation. In this book, the reader is asked to analyze dozens of UCD work situations and propose solutions for the problem set. The problems posed in the cases cover a wide variety of key tasks and issues faced by practitioners, including those related to organizational/managerial topics, UCD methods and processes, and technical/ project issues. The benefit of the casebook and its organization is that it offers new practitioners (as well as experienced practitioners working in new settings) valuable practice in decision-making that cannot be obtained by simply reading a book or attending a seminar. - The first User-Centered Design Casebook, with cases covering the key tasks and issues facing UCD practitioners today. - Each chapter based on real world cases with complex problems, giving readers as close to a real-world experience as possible. - Offers "the things you don't learn in school," such as innovative and hybrid solutions that were actually used on the problems discussed.
Ethnography And The Corporate Encounter
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Author : Melissa Cefkin
language : en
Publisher: Berghahn Books
Release Date : 2010
Ethnography And The Corporate Encounter written by Melissa Cefkin and has been published by Berghahn Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Business & Economics categories.
Businesses and other organizations are increasingly hiring anthropologists and other ethnographically-oriented social scientists as employees, consultants, and advisors. The nature of such work, as described in this volume, raises crucial questions about potential implications to disciplines of critical inquiry such as anthropology. In addressing these issues, the contributors explore how researchers encounter and engage sites of organizational practice in such roles as suppliers of consumer-insight for product design or marketing, or as advisors on work design or business and organizational strategies. The volume contributes to the emerging canon of corporate ethnography, appealing to practitioners who wish to advance their understanding of the practice of corporate ethnography and providing rich material to those interested in new applications of ethnographic work and the ongoing rethinking of the nature of ethnographic praxis.