Built To Serve How To Drive The Bottom Line With People First Practices
DOWNLOAD
READ ONLINE
Download Built To Serve How To Drive The Bottom Line With People First Practices PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Built To Serve How To Drive The Bottom Line With People First Practices book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Built To Serve How To Drive The Bottom Line With People First Practices
DOWNLOAD
READ ONLINE
Author : Dan J. Sanders
language : en
Publisher: McGraw Hill Professional
Release Date : 2007-09-17
Built To Serve How To Drive The Bottom Line With People First Practices written by Dan J. Sanders and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09-17 with Business & Economics categories.
In Built to Serve, Dan Sanders, CEO of the award-winning, service-oriented United Supermarkets, makes this bold claim: the prevailing business culture is broken and a radical transformation is required-a paradigm shift that reshapes our understanding of the true purpose of work. Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of “Ultimate Service, Superior Performance, Positive Impact.” He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce. Treat your customers like partners Create a people-centered culture in a numbers-focused world Communicate your organization's vision Focus on strengths, not weaknesses Tie performance to the success of your mission Reduce your employee turnover Build communities connected by an emotional bond Ensure sustainability and growth-with an eye on the principles that allowed your success in the first place When you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose.
Built To Serve
DOWNLOAD
READ ONLINE
Author : Sanders
language : en
Publisher: Tata McGraw-Hill Education
Release Date : 2000
Built To Serve written by Sanders and has been published by Tata McGraw-Hill Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with categories.
Built to Serve shares real life stories from a regional, family-owned retailer about what it takes to create a fully engaged and productive workforce-lessons that will resonate with companies around the world, in every industry, large and small.Whether you're a leader, a manager, or an employee, you'll be inspired to create a workplace where people want to come to work, not just have to come to work. The result is the creation of competitive advantage that goes beyond selection and price, and that focuses on service to customers and to the community at large.
Mindful Leadership In Practice
DOWNLOAD
READ ONLINE
Author : Volker Schulte
language : en
Publisher: Springer Nature
Release Date : 2022-04-22
Mindful Leadership In Practice written by Volker Schulte and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-22 with Psychology categories.
This book shows why mindful leadership is the key element for supportive management and leadership in the 21st century. It highlights the fundamentals of mindful leadership in philosophy and history in different cultural traditions and shows latest research on mindfulness and digitalization, technology, social networking, and leading-self concepts. The book bridges the past and the future. By combining a range of research perspectives, it connects mindfulness to serving leadership concepts and describes resilience for both individuals and organizations. In addition, it presents theoretical aspects and practical recommendations on how to implement mindful leadership and supportive environments in organizational cultures. The book encompasses history, present leadership challenges and future management perspectives and enables the implementation of models of good practice into daily working life. It includes contributions from researchers of different continents, and offers an international overview of state-of-the art leadership research. This book is of interest to professionals and researchers working on leadership, from the perspective of positive psychology, organizational studies, and wellbeing studies.
Organizational Behavior
DOWNLOAD
READ ONLINE
Author : Mitchell J. Neubert
language : en
Publisher: John Wiley & Sons
Release Date : 2021-04-13
Organizational Behavior written by Mitchell J. Neubert and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-13 with Business & Economics categories.
Organizational Behavior: For a Better Tomorrow, 2nd Edition is a unique, blended approach to the subject, combining traditional core competencies with contemporary research and innovative practices. The textbook’s distinctive dual presentation integrates “conventional” and “sustainable” organizational behavior (OB) to help students understand how creativity, collaboration, and ethical decision-making can positively impact people, organizations, and entire communities. This fully-updated second edition provides a balanced, real-world approach that strengthens critical thinking skills, enables students to explore the rationale for sustainable OB practices, and illustrates and how values and ethics influence business decisions in the real world. Rather than focusing only on the short-term, bottom-line approach of traditional OB, the text discusses a comprehensive range of topics, from current trends in popular media and scholarly literature, to addressing the current and long-term needs and goals of organizational stakeholders.
Foundations Of Health Care Management
DOWNLOAD
READ ONLINE
Author : Bernard J. Healey
language : en
Publisher: John Wiley & Sons
Release Date : 2012-08-09
Foundations Of Health Care Management written by Bernard J. Healey and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-09 with Medical categories.
Foundations of Health Care Management Leaders and managers throughout the health care system are facing ever more challenging changes in the way care is delivered, paid for, and evaluated. Foundations of Health Care Management: Principles and Methods offers an innovative, concise, reader-friendly introduction to health care management and administration. It addresses the need for new skills in managers of health care facilities and for those planning to enter health care management positions. The book covers such critical topics as leadership training, change management, conflict management techniques, culture building, quality improvement, and communications skills, as well as collaboration in the improvement of population health. Foundations of Health Care Management also concentrates on innovations and describes steps in the transition to more decentralized and creative approaches to the management of health care facilities. The book covers physician management from the physician's viewpoint, a valuable perspective for health care managers. The book serves important dual purposes for faculty and students by providing both insights into the health care field as well as foundational content on essential management and leadership competencies. A full set of support materials is available for instructors at the book's companion Web site.
Transforming Leadership For The 21st Century
DOWNLOAD
READ ONLINE
Author : J. Martin Hays and Christopher C. Kim
language : en
Publisher: Xlibris Corporation
Release Date : 2012
Transforming Leadership For The 21st Century written by J. Martin Hays and Christopher C. Kim and has been published by Xlibris Corporation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.
The challenges and opportunities of the 21st Century call for a new type of leader and leadership, indeed an entirely new and different way of thinking about leadership and of developing future leaders. Hays and Kim provide that new way of thinking and introduce readers to eight sets of competencies essential for leadership in the new millennium. Those who possess or are developing these competence sets are Renaissance Leaders, and it is they who can and will lead and transform organisations, communities, and nations most effectively. This text provides essential guidance to anyone concerned with developing their own or others leadership for the 21st Century.
All Hands On Deck
DOWNLOAD
READ ONLINE
Author : Joe Tye
language : en
Publisher: John Wiley & Sons
Release Date : 2010-07-13
All Hands On Deck written by Joe Tye and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-13 with Business & Economics categories.
In the stormy seas of today's world economy, organizations need all hands on deck In the stormy seas of today's world economy, organizations need people to own their work, not just rent a spot on the organization chart. All Hands on Deck is a fun-to-read story that is both a business strategy book about creating competitive advantage through corporate culture, and a personal development book that will inspire readers to be more committed and engaged with their work and their organizations. Drawing upon the wisdom of some of the greatest and most beloved business leaders of the 20th century, this essential guide: Creates a virtual roadmap for building a culture of ownership where so workers are inspired to think and act like partners in the enterprise, and not just hired hands Shares practical and proven strategies for earning employee buy-in and commitment to the values, vision, and purpose of the organization Features the real-world wisdom of some of the most successful and beloved business leaders of the 20th century, including Walt Disney, Ray Kroc, Mary Kay Ash, Bill Hewlett, and Dave Packard A stirring resource for today's business environment, All Hands on Deck shares the tools you need to create an organization that competes and succeeds in today's turbulent world, and the inspiration that your people need to put those tools to work.
Personal Concierge Service
DOWNLOAD
READ ONLINE
Author :
language : en
Publisher: Entrepreneur Press
Release Date : 2012-07-15
Personal Concierge Service written by and has been published by Entrepreneur Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-15 with Business & Economics categories.
Personal assistants aren't just for the rich and famous anymore. More and more people are willing to pay good money for personal services that help make their lives easier. Our guide will show you how to get started in two high-paying and exciting personal service businesses: personal concierge and personal shopper. As a personal concierge, clients will hire you to plan trips, make dinner reservations, get concert tickets, pick-up dry cleaning and myriad other errands they simply don't have time to do themselves. Love to shop? Become a personal shopper and get paid to shop for gifts, fashions and just about anything else people buy. Some personal shoppers even act as wardrobe consultants to celebrities. Startup is easy. Overhead is low. And you can even work out of your home. All you need to get started is a phone, some business cards, and this essential guide. It teaches you everything you need to know, including: Making the right contacts to find great business and individual clients Using the internet to make your job easier Building loyalty among clients and getting glowing referrals Choosing what services to offer and setting fees What it takes to gain the competitive edge Whichever path you choose, our guide is your key to success. You'll learn everything you need to know to start and run your new business. Sample forms, additional resources, checklists and work sheets guide you through every step of the startup process, putting you on the road to success in your own concierge business today! The First Three Years In addition to industry specific information, you’ll also tap into Entrepreneur’s more than 30 years of small business expertise via the 2nd section of the guide - Start Your Own Business. SYOB offers critical startup essentials and a current, comprehensive view of what it takes to survive the crucial first three years, giving your exactly what you need to survive and succeed. Plus, you’ll get advice and insight from experts and practicing entrepreneurs, all offering common-sense approaches and solutions to a wide range of challenges. • Pin point your target market • Uncover creative financing for startup and growth • Use online resources to streamline your business plan • Learn the secrets of successful marketing • Discover digital and social media tools and how to use them • Take advantage of hundreds of resources • Receive vital forms, worksheets and checklists • From startup to retirement, millions of entrepreneurs and small business owners have trusted Entrepreneur to point them in the right direction. We’ll teach you the secrets of the winners, and give you exactly what you need to lay the groundwork for success. BONUS: Entrepreneur’s Startup Resource Kit! Every small business is unique. Therefore, it’s essential to have tools that are customizable depending on your business’s needs. That’s why with Entrepreneur is also offering you access to our Startup Resource Kit. Get instant access to thousands of business letters, sales letters, sample documents and more – all at your fingertips! You’ll find the following: The Small Business Legal Toolkit When your business dreams go from idea to reality, you’re suddenly faced with laws and regulations governing nearly every move you make. Learn how to stay in compliance and protect your business from legal action. In this essential toolkit, you’ll get answers to the “how do I get started?” questions every business owner faces along with a thorough understanding of the legal and tax requirements of your business. Sample Business Letters 1000+ customizable business letters covering each type of written business communication you’re likely to encounter as you communicate with customers, suppliers, employees, and others. Plus a complete guide to business communication that covers every question you may have about developing your own business communication style. Sample Sales Letters The experts at Entrepreneur have compliled more than 1000 of the most effective sales letters covering introductions, prospecting, setting up appointments, cover letters, proposal letters, the all-important follow-up letter and letters covering all aspects of sales operations to help you make the sale, generate new customers and huge profits.
Start Your Own Personal Concierge Service
DOWNLOAD
READ ONLINE
Author : Entrepreneur Press
language : en
Publisher: Entrepreneur Press
Release Date : 2012-05-26
Start Your Own Personal Concierge Service written by Entrepreneur Press and has been published by Entrepreneur Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-26 with Business & Economics categories.
Turn Your Can-Do Attitude Into Cash Are you a pro at multi-tasking? Do you thrive on deadlines and love a good challenge? Could you find satisfaction in lending others a hand? If so, you’re in high demand in the booming personal concierge industry. Offering easy startup and low overhead, a personal concierge helps clients with everyday tasks from organizing to shopping. Led by our experts, learn how to successfully establish your business, develop your service list, build a client base, and even, expand. Plus, uncover the secrets of practicing entrepreneurs, gaining priceless insight, advice, and tricks on managing common and difficult requests. Learn how to: Make the right contacts to find great business and individual clients Identify and develop your service niche Choose what services to offer Set fees and collect payment Build vendor relationships Cost-effectively promote and advertise your service Build loyalty and referrals among your clients Hire help And more Sample forms, additional resources, checklists and work sheets guide you through every step of the startup process. You have what it takes to be an in-demand personal concierge—let us help you get started and succeed!
Start Your Own Personal Training Business
DOWNLOAD
READ ONLINE
Author : The Staff of Entrepreneur Media
language : en
Publisher: Entrepreneur Press
Release Date : 2016-11-21
Start Your Own Personal Training Business written by The Staff of Entrepreneur Media and has been published by Entrepreneur Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-21 with Business & Economics categories.
Personal training is an exciting industry to be in right now! Starting a personal training business can offer a satisfying combination of financial reward, a flexible schedule, and a career where you can make a profound difference in the lives of others. As skilled personal trainer, having good business knowledge and judgment can be the first step to earning a substantial income. In this revised guide, our experts teach you the nuts and bolts of starting a business, including everything from writing a business plan to finding a profitable niche. From boutique studios to partnerships with schools and private trainers, this book will help get you started on the right foot.