Built To Win

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Built To Win

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Author : Lawrence Susskind
language : en
Publisher: Harvard Business Press
Release Date : 2009-05-05

Built To Win written by Lawrence Susskind and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-05 with Business & Economics categories.

Companies that consistently negotiate more valuable agreements?in ways that protect key relationships?enjoy an important but often overlooked competitive advantage. Until now, most companies have sought to improve their negotiation outcomes by sending individuals to training workshops. But this new groundbreaking book, using real-world examples from leading companies, shows a more powerful and less expensive way to achieve this. In Built to Win, authors Susskind and Movius argue that negotiation must be a strategic core competency. Drawing on their decades of training and consulting work, as well as a robust theory of negotiation, the authors provide a step-by-step model for building organizational competence. They show why the approach of ?training and more training? is a weak strategy. The authors also describe the organizational barriers that so often plague even experienced negotiators, and recommend ways of overcoming them. Built to Win explains the crucial role that leaders must play in setting goals, aligning incentives, pinpointing metrics, and supporting learning platforms to promote long-term success. A final chapter provides practical ?how-to? tools to help you start your own organizational improvement process. This book will be invaluable to CEOs, senior-level managers, HR business leaders, human resource professionals, sales and purchasing managers, and others who negotiate regularly.

Built To Win

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Author : John Schuerholz
language : en
Publisher: Hachette+ORM
Release Date : 2008-12-01

Built To Win written by John Schuerholz and has been published by Hachette+ORM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-12-01 with Biography & Autobiography categories.

Lost two Cy Young winners in two years, signed a forty-seven-year-old to be his starting first baseman, played seventeen rookies in 2005, and still took his team to the playoffs: baseball is John Schuerholz's world, and everyone else is just playing in it. In Built to Win, the legendary general manager takes you behind the scenes of the Braves' front office—the most successful in baseball since 1990—and shows how his unique philosophies and leadership techniques have helped Atlanta achieve something no team in sports has ever come close to accomplishing. He candidly peels back the curtain, taking you to his first World Series with the Kansas City Royals and the other moments that defined his career, including his eventual departure to the league doormat Atlanta Braves. No sooner did Schuerholz arrive than they won their first title in 1991—and the rest is history. You'll be there on the incredible night in 1992 when Schuerholz improbably traded for Barry Bonds-only to have the deal nixed at the eleventh hour. You'll see how through shrewd negotiation he swooped in to sign reigning Cy Young-winner Greg Maddux out from under the free-spending Yankees. You'll hear how he dealt with the horrific comments made by John Rocker, helping the Braves overcome the biggest PR nightmare in team history to win yet another division crown. Through the eyes of one of the game's sharpest executives, you'll see why Moneyball only scrapes the tip of Schuerholz's time-tested theories, as well as how he developed the premier scouting system in the majors and a free agent strategy that led the Braves to the top of the heap-fourteen years running. And in the end, you'll see what the rest of the baseball world has known for the better part of two decades: that through the brilliance of John Schuerholz, the Braves have lived with one motto, and one motto alone: "All We Do Is Win."

Customer Understanding

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Author : Annette Franz
language : en
Publisher:
Release Date : 2019-09-03

Customer Understanding written by Annette Franz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-03 with categories.

Struggling to ensure that the customer is at the center of all your business does? This book is your guide to putting the "customer" in customer experience. Not sure what that means? Well, for starters, too many executives believe they are delighting their customers. Why wouldn't they think that?! When they focus on growth, those customer acquisition numbers are pretty sweet, but they don't tell the real story. Prioritizing customer retention is critical. But you can't just throw technology at it, give it some lip service, and call it a day. Retention is hard work! You've got to understand who your customers are and what problems they are trying to solve or what jobs they are trying to do. Then you've got to use that understanding to design an experience that helps customers achieve their goals. That's the key to putting the customer in customer experience! Ultimately, you need to bring the customer voice into all meetings, decisions, processes, and designs. The customer must be at the center of all you do. After all, it's all about the customer! In this book, I cover the three approaches to customer understanding: surveys and data, personas, and journey mapping. I could've written the whole book about journey mapping, but there's so much more to building a customer-centric business than journey mapping. The culture must first be deliberately designed to put the customer at the heart of the business. And all foundational elements of a CX transformation must be in place to make that happen. With that knowledge, read this book and: Learn about the three approaches you must use to understand your customers, why you must use them, and how they work together. Create an action plan to ensure insights gleaned from these three approaches are implemented in your organization. Develop and assign personas to your customers in order to better understand their needs, goals, problems to solve, and jobs to be done. Learn the difference between touchpoint maps and journey maps and how touchpoint maps can still be a valuable asset in your customer experience toolbox. Understand why journey mapping is called the backbone of customer experience management - and how to make it so in your organization. Set up and facilitate your own current-state and future-state journey mapping workshops with customers. Set up and facilitate service blueprint workshops with internal stakeholders. Find out how to put the customer at the heart of your business. And more!

Playing To Win

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Author : A.G. Lafley
language : en
Publisher: Harvard Business Press
Release Date : 2013-02-05

Playing To Win written by A.G. Lafley and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-05 with Business & Economics categories.

A Wall Street Journal and Washington Post Bestseller A playbook for creating your company's winning strategy. Strategy is not complex. But it is hard. It’s hard because it forces people and organizations to make specific choices about their future—something that doesn’t happen in most companies. Now two of today’s best-known business thinkers get to the heart of strategy—explaining what it’s for, how to think about it, why you need it, and how to get it done. And they use one of the most successful corporate turnarounds of the past century, which they achieved together, to prove their point. A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G’s sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success—where to play and how to win. The result is a playbook for winning. Lafley and Martin have created a set of five essential strategic choices that, when addressed in an integrated way, will move you ahead of your competitors. They are: • What is our winning aspiration? • Where will we play? • How will we win? • What capabilities must we have in place to win? • What management systems are required to support our choices? The stories of how P&G repeatedly won by applying this method to iconic brands such as Olay, Bounty, Gillette, Swiffer, and Febreze clearly illustrate how deciding on a strategic approach—and then making the right choices to support it—makes the difference between just playing the game and actually winning.

Built To Learn

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Author : Cliff Purington
language : en
Publisher: AMACOM
Release Date : 2003-06-01

Built To Learn written by Cliff Purington and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-06-01 with Business & Economics categories.

Aerospace giant Rockwell Collins typified the old-fashioned corporate approach to organizational learning: lackluster offerings in bland classroom settings, with little connection to the needs of employees or the goals of the company. Enter Cliff Purington and Chris Butler, who in three years transformed Rockwell into a full-fledged learning organization. With a strategy-based and technology-driven learning approach, a 400 percent increase in offerings, 24/7 access for 17,000 worldwide employees, and cost savings of $23 million, Rockwell is lauded and emulated by organizations all over the world. For this vital book, Purington and Butler have organized their revolutionary approach into 10 clear steps that can similarly transform any company. Readers will learn new ways to build relationships, define core learning objectives, present a solid business case, and implement programs and assess their value. Each step offers detailed processes to follow, and explains what worked (and what didn’t), revealing the secrets behind Rockwell’s stunning transformation.

Designed To Win

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Author : Po Chung
language : en
Publisher: Leaders Press
Release Date : 2019-09-03

Designed To Win written by Po Chung and has been published by Leaders Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-03 with Business & Economics categories.

ARE YOU READY TO DESIGN A GLOBAL NETWORK BUSINESS? Designed to Win, written by Po Chung - the co-founder of DHL - reveals the industry secrets they used to build a worldwide network that now operates in more than 200 countries and territories! Warning Reading this book and following the advice within can result in designing an industry that doesn't yet exist! Start reading now to Discover how caring about things bigger than ourselves drives effective leadership; Find out how a unique marriage between Eastern and Western values inspired an inter-cultural leadership model; Discover why you should address leadership needs rather than management needs; Learn how to design, develop, and lead a global service network Understand why superior leaders practice noble visions, competence, character and care; Learn how to articulate human - and company - actualization; Figure out how better followers and leaders build more competitive networks; Discover how happy people led by happy leaders run like a well-oiled machine; ...and much more! Designed to Win How to Build and Lead a Thriving Global Network Business answers the question: How do I design a global company? Grab your copy now and start designing your company to operate worldwide!

Built To Win

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Author : Leslie Heywood
language : en
Publisher: U of Minnesota Press
Release Date :

Built To Win written by Leslie Heywood and has been published by U of Minnesota Press this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.

Annotation The sculpted speed of Marion Jones. The grit and agility of Mia Hamm. The slam-dunk style of Lisa Leslie. The skill and finesse of these sports figures are widely admired, no longer causing the puzzlement and discomfort directed toward earlier generations of athletic women. Built to Win explores this relatively recent phenomenon--the confident, empowered female athletes found everywhere in American popular culture. Leslie Heywood and Shari L., Dworkin examine the role of female athletes through interviews with elementary- and high school-age girls and boys; careful readings of ad campaigns by Nike, Reebok, and others; discussions of movies like Fight Club and Girlfight; and explorations of their own sports experiences. They ask: what, if any, dissonance is there between popular images and the actual experiences of these athletes? Do these images really "redefine femininity" and contribute to a greater inclusion of all women in sport? Are sexualized images of these women damaging their quest to betaken seriously? Do they inspire young boys to respect and admire female athletes, and will this ultimately make a difference in the ways gender and power are constructed and perceived? Proposing a paradigm shift from second- to third-wave feminism, Heywood and Dworkin argue that, in the years since the passage of Title IX, gender stereotypes have been destabilized in profound ways, and they assert that female athletes and their imagery are doing important cultural work to that end. Important, refreshing, and engrossing, Built to Win examines sport in all its complexity.

Built To Beat Chaos

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Author : Gary Harpst
language : en
Publisher: John Wiley & Sons
Release Date : 2023-04-18

Built To Beat Chaos written by Gary Harpst and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-18 with Business & Economics categories.

“Exceptionally well reasoned, written, organized and presented, "Built to Beat Chaos: Biblical Principles for Leading Yourself and Others" is especially and unreservedly recommended for personal, professional, community, corporate, church, and academic library Leadership & Management collections.” – Midwest Book Review, June 2023 Apply timeless, biblical insights to overcome organizational chaos Over 47% of leaders say that chaos is pervasive in their organizations. Though disorder can feel overwhelming at times, human beings are actually designed to overcome and conquer chaos. In Built to Beat Chaos: Biblical Principles for Leading Yourself and Others, renowned teacher, coach, speaker, and best-selling author Gary Harpst delivers an insightful and practical discussion of how to transform chaos into order by relying on strategies drawn directly from the Bible. You’ll learn how to find fulfillment and success by leaning into your innate ability to calm the madness and control chaos by: Understanding the fundamental processes underlying how we put things together for a purpose Discovering why everyone is biblically called to leadership and the dynamics of self-leadership Applying biblical principles to transform your organization through action An invaluable roadmap for board members, executives, managers, pastors, and other organizational leaders, Built to Beat Chaos is the straightforward, practical, and biblically grounded business manual that every leader should read.

Built To Prosper Financially

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Author : Hasheem Francis
language : en
Publisher: BTP Publishing Group
Release Date : 2014-03-04

Built To Prosper Financially written by Hasheem Francis and has been published by BTP Publishing Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-04 with Business & Economics categories.

Our mission is to help "One Million Families" become an example to their community of how powerful it is to be a wealth builder and live by CASH ONLY. Despite the current condition of your finances, this book will assist you in creating a wealthy mindset and lifestyle with a greater sense of ease and well-being. In this book you will learn how to: * Develop the wealth builders mindset * Create a financial plan that will lead you to financial success * Save to invest in income earning opportunities * Avoid the ten causes of financial failure * Get your financial house in order

A Marriage Built To Last

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Author : Billy Crone
language : en
Publisher: Lulu.com
Release Date :

A Marriage Built To Last written by Billy Crone and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.