Business Process Improvement Toolbox
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Business Process Improvement Toolbox
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Author : Bjørn Andersen
language : en
Publisher: ASQ Quality Press
Release Date : 1999
Business Process Improvement Toolbox written by Bjørn Andersen and has been published by ASQ Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business & Economics categories.
What sets this book apart from others that explain individual improvement tools is the sequential organization and the integrated explanation for applying the tools. Using an overall process improvement framework the author groups the tools into a total approach, thereby helping you know when to use each tool and for what purpose. Every single tool includes an example of its use along with ready-to-use templates for matrices, forms, and charts so you can start using the tools right away. Business Process Improvement Toolbox starts by explaining an overall process improvement framework, presents the tools in sequence for this framework, and then concludes with one over-arching case demonstrating the use of all the tools in a concerted effort. As a result, you'll learn how tools fit together and how they can be used in a coherent process improvement system. the author focuses on providing clear, step-by-step instructions and describes an improvement process that can be used in real life. Andersen includes more than 40 applications for using the process improvement tools when solving tasks such as prioritizing, problem understanding, problem analysis, idea generation, organization, improvement proposals, and implementation. Ideal for newcomers in the quality field or the more experienced quality professional, the examples used are from a full range of organizations including manufacturing, service, and public institutions. This book contains more tools than any other similar publication and should prove to be a best seller...in my first reading I felt like I was in a quality hardware store; every tool I wanted to refer to was there. -Turk Enustun Senior Quality Consultant and Director Corporate Benchmarking Eastman Kodak Company.
Business Process Improvement Toolbox
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Author : Bjørn Andersen
language : en
Publisher: Quality Press
Release Date : 2007-01-01
Business Process Improvement Toolbox written by Bjørn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-01-01 with Business & Economics categories.
"The first half of the book presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement road map, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps for how to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology.
Business Process Improvement Toolbox
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Author : Bjorn Andersen
language : en
Publisher: Quality Press
Release Date : 2007-04-04
Business Process Improvement Toolbox written by Bjorn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-04-04 with Business & Economics categories.
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
Business Process Improvement Toolbox
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Author : Bjorn Andersen
language : en
Publisher: Quality Press
Release Date : 2007-04-04
Business Process Improvement Toolbox written by Bjorn Andersen and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-04-04 with Business & Economics categories.
This best-seller is fully revised and updated! Its goal is still to give readers practical insight into how they can create a coherent business process improvement system. Author Bjørn Andersen works from the premise that consistently working on improving various aspects of how things are done, large and small, is the key to success for any organization.The first half presents an overall business process improvement model, with the ensuing chapters dealing with topics of understanding and modeling your current business processes, using performance measurement in improvement work, creating a business process improvement roadmap, and organizing for improvement work. The second half of the book presents the overall toolbox, followed by one chapter for each phase of the overall improvement model. For each of these phases, a selection of suitable tools is presented with background, steps to use them, and an example of their use. The final two chapters contain two more extensive case studies illustrating the use of the full methodology. And finally, a number of templates can be found at the very end of the book, templates that support most of the tools presented.This book is suitable for employees and managers at any organizational level in any type of industry, including service, manufacturing, and the public sector. It should also be useful as a textbook for students in courses relating to quality management and continuous improvement.
The Basics Of Process Improvement
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Author : Tristan Boutros
language : en
Publisher: CRC Press
Release Date : 2017-07-27
The Basics Of Process Improvement written by Tristan Boutros and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Business & Economics categories.
Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the tra
Business Process Improvement Workbook Documentation Analysis Design And Management Of Business Process Improvement
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Author : H. James Harrington
language : en
Publisher: McGraw Hill Professional
Release Date : 1997-04
Business Process Improvement Workbook Documentation Analysis Design And Management Of Business Process Improvement written by H. James Harrington and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997-04 with Business & Economics categories.
Enables you to improve quality, productivity, and competitiveness the business process improvement way. This workbook shows you how to: understand and set process improvement goals; eliminate bureaucracies, duplication, and obsolescence; evaluate information management; research cycle time; analyze functions and tasks in administration; and more.
Business Process Management
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Author : John Jeston
language : en
Publisher: Routledge
Release Date : 2014-01-21
Business Process Management written by John Jeston and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-21 with Business & Economics categories.
Business Process Management, a huge bestseller, has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add measurable value to their organizations. The book’s runaway success can be attributed partly to its overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM’s interrelationship with organizational management, culture and leadership—BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it’s to be successful: augmented and aligned with other management disciplines. This highly anticipated third edition brings Jeston and Nelis’ practicable frameworks and solutions up-to-date with the latest developments in BPM, including the application of the frameworks to value-driven BPM. This thoroughly revised and updated new edition includes: • Enhanced pedagogy to help students learn and tutors use the book for their classes: now includes learning outcomes, chapter topics, learning objectives, highlighted key points, chapter summaries, critical discussion points and self-test questions • New and revised case studies throughout • New chapters on questions that have become more crucial since the second edition’s publication: How should we start—top-down or bottom-up? Should we be customercentric? How does BPM link to today’s most pertinent management and technology issues? What are the critical success factors? • Due to popular demand, a new and expanded section on IT in BPM • A brand new companion website including slides and assignment answers!
Business Process Mapping
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Author : Ali Darwish
language : en
Publisher: Writescope Publishers
Release Date : 2011
Business Process Mapping written by Ali Darwish and has been published by Writescope Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Flow charts categories.
Business Process Change
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Author : Paul Harmon
language : en
Publisher: Morgan Kaufmann
Release Date : 2014-04-26
Business Process Change written by Paul Harmon and has been published by Morgan Kaufmann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-26 with Business & Economics categories.
Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma Learn how all the different process elements fit together in this best first book on business process, now completely updated Tailor the presented methodology, which is based on best practices, to your organization’s specific needs Understand the human aspects of process redesign Benefit from all new detailed case studies showing how these methods are implemented
Improving Business Processes
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Author : Harvard Business Review
language : en
Publisher: Harvard Business Press
Release Date : 2010-08-01
Improving Business Processes written by Harvard Business Review and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-01 with Business & Economics categories.
In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to: -Plan a business process improvement initiative -Analyze and redesign a current process that needs improvement -Obtain the resources needed to change a process -Develop a systematic approach for creating and implementing change