Call Centers And The Global Division Of Labor
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Call Centers And The Global Division Of Labor
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Author : Andrew J.R. Stevens
language : en
Publisher: Routledge
Release Date : 2014-03-26
Call Centers And The Global Division Of Labor written by Andrew J.R. Stevens and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-26 with Business & Economics categories.
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of these processes. New and established labor unions have responded to these changes in the global regimes of work by seeking to organize call center workers. These efforts have been assisted by a range of forces, not least of which is the condition of work itself, but also attempts by global union federations to build a bridge between international unionism and local organizing campaigns in the Global South and Global North. Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labor studies.
Ageing In Contexts Of Migration
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Author : Ute Karl
language : en
Publisher: Routledge
Release Date : 2015-08-20
Ageing In Contexts Of Migration written by Ute Karl and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-20 with Social Science categories.
Population ageing and the globalisation of international migration are challenging the research agendas of social scientists around the world, and posing numerous challenges for policy makers and practitioners whose goal is to formulate and design high-quality and user-friendly policies and services. Both of these phenomena have brought, for example, attention to the fact that more and more people around the world are ageing in countries other than those where they were born. The fact that elderly care sectors around the world need to recruit staff if they are to handle the growing number of older people that will need their services is also something that has been discussed when population ageing and the globalisation of international migration have been debated. The elderly care sector’s reliance on people with migrant backgrounds has namely increased as a result of these phenomena. This collection is therefore situated at the intersection of ageing and migration studies and takes into account the various issues with which this intersection is concerned. The chapters in this volume are written by established researchers in the field of ageing and migration around the world. The collection explores these issues in three sections: Elderly care regimes and migration regimes: national perspectives Ageing in contexts of migration: a multifaceted phenomenon Elderly care and migration. The expert contributions in this volume address the array of issues associated with the study of ageing, old age and elderly care in contexts of migration.
Social Movements In Violently Divided Societies
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Author : John Nagle
language : en
Publisher: Routledge
Release Date : 2016-02-26
Social Movements In Violently Divided Societies written by John Nagle and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-26 with Social Science categories.
Violently divided societies present major challenges to institutions seeking to establish peace in places characterised by ethnic conflict and high levels of social segregation. Yet such societies also contain groups that refuse to be confined within separate forms of ethnic community and instead develop alternative modes of action that generate shared identities, build trust and foster consensual, peaceful politics. Advancing a unique social movement approach to the study of violently divided societies, this book highlights how various social movements function within a context of violent ethnic politics and provide new ways of imagining citizenship that complements peacebuilding. By analysing the impact of social movements on divided societies, this book contributes to debates about the complexity of belonging and identity, and constructs a nuanced understanding of political mobilisation in regions defined by ethnic violence. In turn, the book provides important insights into the dynamics of social movement mobilisation. Based on the author's extensive research in Lebanon and Northern Ireland, and drawing on numerous examples from other divided societies, this book examines a range of social movements, including nationalists, victims, sexual minorities, labour movements, feminists, environmentalists, secularists, and peace movements. Bringing together social theory and case studies in order to consider how grassroots movements intersect with political institutions, this book will be of interest to students, scholars and policymakers working in sociology and politics.
Gender Roles In Ireland
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Author : Margret Fine-Davis
language : en
Publisher: Routledge
Release Date : 2014-09-15
Gender Roles In Ireland written by Margret Fine-Davis and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-15 with Social Science categories.
Gender Roles in Ireland: three decades of attitude change documents changing attitudes toward the role of women in Ireland from 1975 to 2005, a key period of social change in this society. The book presents replicated measures from four separate surveys carried out over three decades. These cover a wide range of gender role attitudes as well as key social issues concerning the role of women in Ireland, including equal pay, equal employment opportunity, maternal employment, contraception etc. Attitudes to abortion, divorce and moral issues are also presented and discussed in the context of people’s voting behaviour in national referenda. Taken together, the data available in these studies paint a detailed and complex picture of the evolving role of women in Ireland during a period of rapid social change and key developments in social legislation. The book brings the results up to the present by including new data on current gender role issues from Margret Fine-Davis' latest research.
Religious Identity And Social Change
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Author : David Radford
language : en
Publisher: Routledge
Release Date : 2015-06-19
Religious Identity And Social Change written by David Radford and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-19 with Social Science categories.
Religious Identity and Social Change offers a macro and micro analysis of the dynamics of rapid social and religious change occurring within the Muslim world. Drawing on rich ethnographic and quantitative research in Kyrgyzstan, Central Asia, David Radford provides theoretical insight into the nature of religious and social change and ethnic identity transformation exploring significant questions concerning why people convert and what happens when they do so. A crisis of identity occurs when religious conversion takes place, especially from one major religious tradition (Islam) to another (Christianity); and where religious identity is intimately connected to ethnic and national identity. Radford argues for the importance of recognising the socially constructed nature of identity involving the dynamic interplay between human agency, culture and social networks. Kyrgyz Christians have been active agents in bringing religious and identity transformation building upon the contextual parameters in which they are situated.
Stigma And The Shaping Of The Pornography Industry
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Author : Georgina Voss
language : en
Publisher: Routledge
Release Date : 2015-05-15
Stigma And The Shaping Of The Pornography Industry written by Georgina Voss and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-15 with Social Science categories.
The idea of ‘pornography’ is often employed to invoke titillation, anger, and disgust. Stigma and the Shaping of the Pornography Industry explores the effects that this stigmatized identity has on the pornography industry itself. From the video era to the emergence of the internet, to trade shows, white-collar workers, technological innovation, and industry-wide characteristics, this book looks beyond content production to explore how stigma has shaped the structures, practices, norms, and boundaries of the wider sector. By drawing on concepts such as dirty work, core-stigmatized industries, and outlaw innovation, this book offers rich insights into the ways in which stigma is socially constructed and managed, and the deep structural effects that it has on the industry.
Theorizing Social Memories
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Author : Gerd Sebald
language : en
Publisher: Routledge
Release Date : 2015-11-19
Theorizing Social Memories written by Gerd Sebald and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-19 with Social Science categories.
Public debates over the last two decades about social memories, about how as societies we remember, make sense of, and even imagine and invent, our collective pasts suggest that grand narratives have been abandoned for numerous little stories that contest the unified visions of the past. But, while focusing on the diversity of social remembering, these fragmentary accounts have also revealed the fault-lines within the theoretical terrain of memory studies. This critical anthology seeks to bridge these rifts and breaks within the contemporary theoretical landscape by addressing the pressing issues of social differentiation and forgetting as also the relatively unexplored futuristic aspect of social memories. Arranged in four thematic sections which focus on the concepts, temporalities, functions and contexts of social memories, this book includes essays that range across disciplines and present a variety of theoretical approaches, from phenomenological sociology and systems theory to biography research and post-colonialism.
Sociology Of Economic Innovation
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Author : Francesco Ramella
language : en
Publisher: Routledge
Release Date : 2015-07-24
Sociology Of Economic Innovation written by Francesco Ramella and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-24 with Business & Economics categories.
This book offers a sociological overview of the theories and research on economic innovation. Over the past few decades, the economics of innovation has given rise to a lively flow of studies, and innovation studies continues to develop as an interdisciplinary field of research. Sociology in general, and economic sociology in particular, have already made a significant contribution to innovation and continue to play a crucial role in this emerging field. This book presents an integrated sociological approach to the study of economic innovation. It explores the key theories and sociological research on innovation, as well as other contributions to the field of Innovation Studies from economists, geographers, and psychologists. Ramella argues that in order to understand the processes of innovation, it is necessary to look at the actors of innovation, at the relations that exist between them and at the sectoral and territorial contexts in which they operate. For students, this book includes international case studies throughout, as well as further study questions at the end of each chapter.
Transnational Students And Mobility
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Author : Hannah Soong
language : en
Publisher: Routledge
Release Date : 2015-08-20
Transnational Students And Mobility written by Hannah Soong and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-20 with Social Science categories.
As globalisation deepens, student mobility and migration has not only impacted economy and institutions, it has also infused human desires, imaginaries, experiences and subjectivities. In Transnational Students and Mobility, Hannah Soong portrays the vexed nexus of education and migration as a site of multiple tensions and existence and examines how the notion of imagined mobility through education-migration nexus transforms the social value of international education and transnational mobility.
International Migration And Ethnic Relations
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Author : Magnus Dahlstedt
language : en
Publisher: Routledge
Release Date : 2015-05-22
International Migration And Ethnic Relations written by Magnus Dahlstedt and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-22 with Social Science categories.
Each day, in so many aspects of daily life, we are reminded of the significance of migration and ethnicity. This book is a critical contribution to the understanding of the phenomena of migration and ethnicity, from a Swedish vantage point looking outwards towards a European context. It presents current academic debates and gives a theoretical overview of nine key concepts in the field of ethnic and migrations studies, but it also exemplifies how these concepts could be used in analysing specific empirical cases. It explores the following concepts: ethnicity; migration; diaspora; citizenship; intersectionality; racism; right wing populism; social exclusion; and informalisation. The book is interdisciplinary, embracing areas such as labour studies, economic history, ethnicity, business administration, gender studies, literature studies, economics, educational science, social anthropology, social work, sociology and political science.