Co Creating Digital Public Services For An Ageing Society
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Co Creating Digital Public Services For An Ageing Society
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Author : Juliane Jarke
language : en
Publisher: Springer Nature
Release Date : 2020-09-14
Co Creating Digital Public Services For An Ageing Society written by Juliane Jarke and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-14 with Law categories.
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project’s governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Co Creating Digital Public Services For An Ageing Society
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Author : Juliane Jarke
language : en
Publisher:
Release Date : 2021
Co Creating Digital Public Services For An Ageing Society written by Juliane Jarke and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with categories.
This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful. The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information systems and (3) the civic use of open data. The second part of the book analyses how decisions about a co-creation project's governance structure, its scope of action, its choice of methods, its alignment with strategic policies and its embedding in existing public information infrastructures impact on the process and its results. The final part of the book identifies key challenges to co-creation and provides a more general assessment of what co-creation may achieve, where the most promising areas of application may be and where it probably does not match with the contingent requirements of digital public services. Contributing to current discourses on digital citizenship in ageing societies and user-centric design, this book is useful for researchers and practitioners interested in co-creation, public sector innovation, open government, ageing and digital technologies, citizen engagement and civic participation in socio-technical innovation.
Leading Public Sector Innovation
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Author : Christian Bason
language : en
Publisher: Policy Press
Release Date : 2010
Leading Public Sector Innovation written by Christian Bason and has been published by Policy Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Political Science categories.
In a time of unprecedented turbulence, how can public sector organisations increase their ability to find innovative solutions to society's problems? Leading Public Sector Innovation shows how government agencies can use co-creation to overcome barriers and deliver more value, at lower cost, to citizens and business. Through inspiring global case studies and practical examples, the book addresses the key triggers of public sector innovation. It shares new tools for citizen involvement through design thinking and ethnographic research, and pinpoints the leadership roles needed to drive innovation at all levels of government. Leading Public Sector Innovation is essential reading for public managers and staff, social innovators, business partners, researchers, consultants and others with a stake in the public sector of tomorrow.
Digital Transformations In Care For Older People
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Author : Helena Hirvonen
language : en
Publisher: Routledge
Release Date : 2021-11-29
Digital Transformations In Care For Older People written by Helena Hirvonen and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-29 with Social Science categories.
The book investigates digitalisation in care for older people by giving insight into service users’ and professionals’ opportunities to digital agency in the context of European welfare states. With a focus on service users and providers experiences of digital care, the contributions address the manifold and often contradictory consequences of active ageing policies and innovation programmes. To assess digital agency of older people, ageism and co-creation in the innovation processes as well the use of digital platforms are addressed, while care professionals’ digital agency is examined through empirical cases that focus on the interaction between human and non-human actors in long-term care services, the temporality and spatiality of care, and the organisational requirements for successful implementation of digital technologies. From a variety of conceptual and theoretical viewpoints, the chapters provide a comprehensive and timely overview of ways to address the phenomena of ageing and digitalisation. The book provides critical vantage points to academic readership, health and social care professionals, policymakers, other stakeholders as well as the general audience on the effects of digitalisation in care for older people. "The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license. The Open Access fee was funded by University of Jyvaskyla, Finland."
Co Creation And Smart Cities
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Author : Shenja van der Graaf
language : en
Publisher: Emerald Group Publishing
Release Date : 2021-11-15
Co Creation And Smart Cities written by Shenja van der Graaf and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-15 with Political Science categories.
Co-creation and Smart Cities: Looking Beyond Technology highlights a more robust value-based perspective on public service development and delivery, helping structure co-creation processes that foster responsible innovation and a systemic, value-based approach to sustainable urban development.
Ageing Societies
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Author : Sarah Harper
language : en
Publisher: Routledge
Release Date : 2014-05-01
Ageing Societies written by Sarah Harper and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-05-01 with Science categories.
Demographic ageing is a reality - within 25 years half the population of Western Europe will be over 50, one quarter over 65, and the Less Developed Countries will contain one billion elderly people. Ageing Societies examines the myths, challenges and opportunities behind these figures. Ageing Societies explores three areas: § the growing necessity for extending economic activity into later life and the implications of societal ageing for the intergenerational contract and the provision of social security § the changes in modern families and the implications the changes have for the provision of support and care for the ageing population § the biggest demographic challenge of all: ageing in the Less Developed Countries where there is little or no infrastructure to provide long-term care or social security. Combining bio-demography, sociology, economics and development studies, Ageing Societies highlights the opportunities of an ageing population for a mature society. Age-integrated and flexible workforces, increased labour mobility, intergenerational integration, age equality and politically stable age-integrated societies are the potential benefits of a demography which will be with us for the majority of this century.
Co Creating Future Social Services
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Author : Andrzej Klimczuk
language : en
Publisher: Frontiers Media SA
Release Date : 2025-06-19
Co Creating Future Social Services written by Andrzej Klimczuk and has been published by Frontiers Media SA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-19 with Social Science categories.
The European Social Services Conference (ESSC; https://essc-eu.org) is the annual flagship event of the European Social Network (ESN; https://www.esn-eu.org), the leading network for public social services in Europe. The ESSC is Europe’s largest public social welfare policy and practice forum. The previous edition was attended by almost 700 delegates in Malmö, Sweden, in 2023. At the 32nd European Social Services Conference (Antwerp, Belgium, 26-28 June 2024), we will discuss how we can co-create community-based social services, with a specific focus on three thematic strands: (1) Co-creating Cities Social Inclusion, (2) Co-creating Responses to Manage the Future Workforce, and (3) Co-creating Digital Solutions for Social Inclusion. This Research Topic welcomes papers that will provide both theoretical insights and explorations as well as empirical evidence. Alongside learning from practice and responding to research findings, we also want to understand, challenge and refine the theoretical lenses which underpin our assumptions about social inclusion and diversity in relation to social policy and social services. Potential issues include three thematic strands, but are not limited to: (1) Co-creating Cities Social Inclusion • community Care models in cities • fighting residential exclusion • neighborhood approaches • managing childhood and youth transitions in areas such as early childcare or child protection • support planning for people with disabilities in aspects related to work and social participation • support programs for ageing populations in fighting loneliness, promoting community support • managing diversity in the community • co-production in local social services planning, delivery, and evaluation • theories of community development and how these relate to different forms of social capital • recent theories and concepts in urban sociology, sociological practice, social policy, and social work • theoretical approaches to social problems, issues, and challenges, including those underlined by the United Nations Sustainable Development Goals. (2) Co-creating Responses to Manage the Future Workforce • workforce planning and management strategies • training for co-production with people using services and their families • registration and accreditation programs • programs to break down gender stereotypes • innovation and digital programs supporting social care and support, such as digital tools or forecasting scenarios • theories of professional motivations and how these can incentivize or deter person-centered and community care. (3) Co-creating Digital Solutions for Social Inclusion • prioritization of person-centered care and relationship-based practice • improvement of services interaction • addressing digital readiness for practice • enhancing people’s autonomy • increasing the data security • addressing ethical concerns and data protection needs • theoretical approaches to the digital divide and social inclusion • theories of leadership and how these translate to virtual contexts. We are looking forward to selecting manuscripts demonstrating a wide range of approaches and forward-thinking ideas to enhance personalization in social services. We want to provide an opportunity for presenters involved in the ESSC 2024 program, covering both scholars and practitioners from various sectors, to publish their papers. We also look forward to including articles from scholars and practitioners who did not present their work during our event. This Research Topic is fully open to practical and theoretical submissions that have not been included for presentation during the ESSC 2024. This Research Topic welcomes submissions of the following article types: Brief Research Report, Community Case Study, Conceptual Analysis, General Commentary, Hypothesis & Theory, Methods, Mini Review, Opinion, Original Research, Perspective, Policy and Practice Reviews, Review, and Study Protocol.
Social Exclusion In Later Life
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Author : Kieran Walsh
language : en
Publisher: Springer Nature
Release Date : 2021-03-30
Social Exclusion In Later Life written by Kieran Walsh and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-30 with Social Science categories.
Drawing on interdisciplinary, cross-national perspectives, this open access book contributes to the development of a coherent scientific discourse on social exclusion of older people. The book considers five domains of exclusion (services; economic; social relations; civic and socio-cultural; and community and spatial domains), with three chapters dedicated to analysing different dimensions of each exclusion domain. The book also examines the interrelationships between different forms of exclusion, and how outcomes and processes of different kinds of exclusion can be related to one another. In doing so, major cross-cutting themes, such as rights and identity, inclusive service infrastructures, and displacement of marginalised older adult groups, are considered. Finally, in a series of chapters written by international policy stakeholders and policy researchers, the book analyses key policies relevant to social exclusion and older people, including debates linked to sustainable development, EU policy and social rights, welfare and pensions systems, and planning and development. The book’s approach helps to illuminate the comprehensive multidimensionality of social exclusion, and provides insight into the relative nature of disadvantage in later life. With 77 contributors working across 28 nations, the book presents a forward-looking research agenda for social exclusion amongst older people, and will be an important resource for students, researchers and policy stakeholders working on ageing.
Co Creation In Public Services For Innovation And Social Justice
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Author : Susan Baines
language : en
Publisher: Policy Press
Release Date : 2024-06-25
Co Creation In Public Services For Innovation And Social Justice written by Susan Baines and has been published by Policy Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-25 with Business & Economics categories.
Available Open Access digitally under CC-BY licence.. Informed by practical action, lived experience and international research, this book shines new light on the theory and reality of co-creation, highlighting the possibilities and potential in a range of contexts through practical service dilemmas and lived experience.