Cobit User Guide For Service Managers

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Cobit User Guide For Service Managers

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Author :
language : en
Publisher: ISACA
Release Date : 2009

Cobit User Guide For Service Managers written by and has been published by ISACA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Technology & Engineering categories.

Cobit User Guide For Service Managers

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Author : IT Governance Institute
language : en
Publisher:
Release Date : 2009

Cobit User Guide For Service Managers written by IT Governance Institute and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Auditing categories.

Metrics For Service Management

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Author : Jan Schilt
language : en
Publisher: Van Haren
Release Date : 2020-06-10

Metrics For Service Management written by Jan Schilt and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-10 with Architecture categories.

This title is the sister book to the global best-seller Metrics for IT Service Management. Taking the basics steps described there, this new title describes the context within the ITIL 2011 Lifecycle approach. More than that it looks at the overall goal of metrics which is to achieve Value. The overall delivery of Business Value is driven by Corporate Strategy and Governance, from which Requirements are developed and Risks identified. These Requirements drive the design of Services, Processes and Metrics. Metrics are designed and metrics enable design as well as governing the delivery of value through the whole lifecycle. The book shows the reader how do achieve this Value objective by extending the ITIL Service Lifecycle approach to meet business requirements.

Executive S Guide To It Governance

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Author : Robert R. Moeller
language : en
Publisher: John Wiley & Sons
Release Date : 2013-02-11

Executive S Guide To It Governance written by Robert R. Moeller and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-02-11 with Business & Economics categories.

Create strong IT governance processes In the current business climate where a tremendous amount of importance is being given to governance, risk, and compliance (GRC), the concept of IT governance is becoming an increasingly strong component. Executive's Guide to IT Governance explains IT governance, why it is important to general, financial, and IT managers, along with tips for creating a strong governance, risk, and compliance IT systems process. Written by Robert Moeller, an authority in auditing and IT governance Practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to your business Helps you identify current strengths and weaknesses of your enterprise IT governance processes Explores how to introduce effective IT governance principles with other enterprise GRC initiatives Other titles by Robert Moeller: IT Audit, Control, and Security and Brink's Modern Internal Auditing: A Common Body of Knowledge There is strong pressure on corporations to have a good understanding of their IT systems and the controls that need to be in place to avoid such things as fraud and security violations. Executive's Guide to IT Governance gives you the tools you need to improve systems processes through IT service management, COBIT, and ITIL.

It Governance

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Author : Koen Brand
language : en
Publisher: The Stationery Office
Release Date : 2004-06-22

It Governance written by Koen Brand and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06-22 with Capability Maturity Model categories.

This pocket guide is the first result of a project that was started by the Netherlands chapters of ISACA (Information Systems Audit and Control Association), ITSMF and EXIN with the aim of developing a managment instrument that fit standards like ITIL, ISO, security standards and the Balanced Scorecard. It is provided for two purposes. First, it is a quick reference guide for those not acquainted with this field of work. Second, it is a high level introduction to ISACA's standard COBIT that will encourage further study. The guide follows the process structure of COBIT but it differs from COBIT in several ways, adding new information to the structure, from the perspective of IT management.

Soc 2 User Guide

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Author : Isaca
language : en
Publisher:
Release Date : 2012-09-30

Soc 2 User Guide written by Isaca and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-30 with Technology & Engineering categories.

Security Audit And Control Features Peoplesoft

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Author : IT Governance Institute
language : en
Publisher: ISACA
Release Date : 2006

Security Audit And Control Features Peoplesoft written by IT Governance Institute and has been published by ISACA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.

Value Management Guidance For Assurance Professionals

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Author : Isaca
language : en
Publisher: ISACA
Release Date : 2010

Value Management Guidance For Assurance Professionals written by Isaca and has been published by ISACA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Technology & Engineering categories.

The Brmp Guide To The Brm Body Of Knowledge

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Author : Business Relationship Management Institute
language : en
Publisher: Van Haren
Release Date : 1970-01-01

The Brmp Guide To The Brm Body Of Knowledge written by Business Relationship Management Institute and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 1970-01-01 with Education categories.

For trainers free additional material of this book is available. This can be found under the "Training Material" tab. Log in with your trainer account to access the material.The BRMP® Guide to the BRM Body of Knowledge is designed to assist the Business Relationship Management Professional (BRMP®) training course attendees and certification exam candidates, but it will also be of great value to anyone looking for a comprehensive foundation-level overview of the art and practice of Business Relationship Management. The book covers the entire BRMP® course syllabus and contains all the information covered in the training and referenced in the exam.What is BRMP®?Business Relationship Management Professional (BRMP®) training is a world-class professional development program designed to provide a solid foundation-level knowledge of Business Relationship Management. The BRMP® exam is designed to test an individual s learning through rigorous examination providing a leading verifiable benchmark of BRM professional acumen and achievement. To learn more about BRMP® training and certification, please visit http://brminstitute.org/.Who Is It For?Business Relationship Management Professional (BRMP®) training and certification program is intended as a comprehensive foundation for Business Relationship Managers at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. BRMP® professional development program provides an excellent Return on Investment (ROI) and is ideally suited for project managers, business analysts, architects, external service providers; representatives of shared services organizations including IT, HR, Finance, Sales, Strategy Planning, etc.; business partners and anyone else interested in business value maximization.Benefits for Individuals and OrganizationsHolders of BRMI Business Relationship Management Professional (BRMP®) credentials will be able to demonstrate their understanding of: The characteristics of the BRM role. What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the service provider s services. The use of Portfolio Management disciplines and techniques to maximize realized business value. Business Transition Management and the conditions for successful change programs to minimize value leakage. The BRM role in Service Management and alignment of services and service levels with business needs. The principles of effective and persuasive communication.

Implementing And Continually Improving It Governance

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Author : Isaca
language : en
Publisher: ISACA
Release Date : 2009

Implementing And Continually Improving It Governance written by Isaca and has been published by ISACA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Technology & Engineering categories.