Codesign For Public Interest Services
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Codesign For Public Interest Services
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Author : Daniela Selloni
language : en
Publisher: Springer
Release Date : 2017-03-20
Codesign For Public Interest Services written by Daniela Selloni and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-20 with Social Science categories.
This books focuses on co-design, and more specifically, on the various forms co-design might take to tackle the most pressing societal challenges, introducing public-interest services as the main application field. To do so, it presents an extensive study conducted within a particular community of residents in Milan: this is a social innovation story integrated into the discipline of service design, which simultaneously deepens the related concepts of co-design, co-production and co-management of services. Drawing upon this experience and further studies, the book presents the idea of a collaborative infrastructure and its related infrastructuring process in ten steps, in order to explore the issues of incubation and replication of services and to extensively investigate the creation of those experimental spaces in which citizen participation is fostered and innovation in the public realm is pursued. Lastly, the book develops other lines of reflection on co-design seen, for example, as a form of cultural activism, as an instrument for building citizenship, and as a key competence for the public administration and thus as a public service itself. The idea of co-design as a way to regenerate the practices of democracy is a recurring theme throughout the book: co-design is a process that seeks to change the state of things and it is intentionally presented as a long and complex path in which the role of designer is not only that of a facilitator, but also that of a cultural operator who contributes with ideas and visions, hopefully fostering a real cultural change.
Design Democracy
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Author : Maziar Rezai
language : en
Publisher: Birkhäuser
Release Date : 2021-04-19
Design Democracy written by Maziar Rezai and has been published by Birkhäuser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-19 with Design categories.
Design affects all social contexts and is therefore intensively instrumentalized both by the politically powerful and their critics. Both functions of design, and their inevitable combination, are presented in this book in precise detail. Authors from various countries present previously unknown and innovative examples of democratic activities conducted through design. This publication is therefore aimed not only at design professionals but also at the general public of all countries.
Public Service Logic
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Author : Stephen Osborne
language : en
Publisher: Routledge
Release Date : 2020-10-29
Public Service Logic written by Stephen Osborne and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-29 with Business & Economics categories.
This book is based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emerging research. Public Service Logic challenges the product-dominant assumptions of the New Public Management (NPM) about the nature and management of public service delivery. Whilst the NPM has led to some important developments in public management, it has also had significant limitations and weaknesses. The book presents an alternative to this, as a framework for the future delivery and reform of public services globally. It draws upon the extant literature in the field of service management to argue for a Public Service Logic (PSL) for the delivery of public services. This situates public service delivery within the vibrant and influential field of service-dominant research and theory. It argues that effective public service management requires both that these services are understood as services not as products and that, consequently, public service management requires a focus on value creation as its over-arching rationale. The book presents a major new framework of value creation for public service delivery as a basis for public service reform, explores the role of service managers and staff and of citizens and service users in this value creation process, and evaluates the implications of this new framework for both the strategic and operational management of public service delivery, their performance management and the development and innovation of new forms of public services. It will be of interest to researchers and students in the fields of public management and public administration, as well as to policy makers and public service managers.
Human Resource Design
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Author : Martina Rossi
language : en
Publisher: Springer Nature
Release Date : 2021-11-01
Human Resource Design written by Martina Rossi and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-01 with Business & Economics categories.
The book provides an understanding of how service design and design thinking could address the needs of organisations in tackling processes of transformations which include changes in the way people behave, interact and grow. It addresses the demand of human resource management functions, which are primarily called to manage such transformations about what regards people, namely the employees. It suggests a framework that defines a course of action, based on design features, aimed at supporting organisations in facing organisational change.The book will be of interest of researchers in the field of service design, design thinking and HR management, consultants/practitioners working in those fields, and educators that would like to train learners in becoming human resource designers.
Theoretical And Practical Approaches To Social Innovation
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Author : Weerakoon, Chamindika
language : en
Publisher: IGI Global
Release Date : 2020-12-25
Theoretical And Practical Approaches To Social Innovation written by Weerakoon, Chamindika and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-25 with Social Science categories.
Social innovation is identified as a mechanism response to burning social challenges and the evolution of hybrid organizations such as social enterprises. As a result, there is an overwhelming growing interest among researchers, policymakers, and practitioners to know more about the significant concept of social innovation. Despite this significance, it is often argued that the meaning of social innovation is ambiguous and vague with theory lagging social innovation practice as the field is nascent, emerging, and remains underdeveloped. This may impede the research endeavors of conceptualizing and establishing its socio-economic underpinnings and the legitimization of the field. Theoretical and Practical Approaches to Social Innovation illuminates and consolidates multiple views of social innovation theory, research, and practice, which to date have not been presented in one publication. The book provides an in-depth theoretical and practical understanding coupled with an assessment of the current research in multidisciplinary perspectives complemented by case studies representing each knowledge cluster in social innovation research. In this unique way, this book links theory to practice demonstrating praxis. While highlighting topics such as social enterprise, urban studies, management, ecological resilience, and social policy and networks, this book is ideal for students, academics, practitioners, researchers, and entrepreneurs looking to expand their knowledge, skills, and passion, and to sustainably pursue their social missions to bring about real social change that can transform communities and ignite innovative approaches to solving social challenges.
Universities As Drivers Of Social Innovation
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Author : Davide Fassi
language : en
Publisher: Springer Nature
Release Date : 2019-11-15
Universities As Drivers Of Social Innovation written by Davide Fassi and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-15 with Social Science categories.
This book reviews the social role of universities in their local urban contexts and describes a number of initiatives of major interest in terms of the impact achieved, the range of stakeholders involved, and the significance of the university campus and teachers as agents of change. It is divided into three parts, the first of which draws on the international literature to provide theoretical background regarding the role of universities and university campuses as drivers of and magnets for social innovation. The second and third parts each focus on four main themes of interest in the contemporary design setting: urban community gardens, social TV stations, mobile pavilions, and economic sustainability models. After a theoretical overview that also illustrates international best practices, it then focuses on the specific context of Milan, based on the pilot project recently conducted by the Politecnico di Milano, “CampUS - incubation and implementation of social practices”, which won the 25th ADI Compasso d’Oro Award (2018) in the social design category. The book is of interest to academics, students, those working at public institutions, and city policymakers.
Service Design For Urban Commons
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Author : Anna Meroni
language : en
Publisher: Springer Nature
Release Date : 2022-08-22
Service Design For Urban Commons written by Anna Meroni and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-08-22 with Social Science categories.
This book explores the application of service design to urban commons. It originates from a project developed by the research group of POLIMI DESIS Lab of Politecnico di Milano, aimed at imagining the future of the Reggio Emilia Ducal Palace and its park - the Reggia di Rivalta. The peculiarity of the project lays in the idea that the design of a (public) space should be informed by the design of its services, because the development of specific activities actually builds a fundamental part of the identity of a place, conceiving both the tangible and intangible dimensions as part of a single creative process. The combination of a participatory process and the integration of spatial and service design led to infrastructuring a multi-stakeholder participatory action research of envisioning the future of a public good. This effort has been thus framed into a working methodology, specific tools and progressive outputs, which are defined as Service Master Planning (the process), and Service Master Plan (the product), allowing service design professionals to expand their knowledge and develop skills for a new field of application connected to urban planning.
Space Time Design Of The Public City
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Author : Dietrich Henckel
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-07-01
Space Time Design Of The Public City written by Dietrich Henckel and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-01 with Political Science categories.
Time has become an increasingly important topic in urban studies and urban planning. The spatial-temporal interplay is not only of relevance for the theory of urban development and urban politics, but also for urban planning and governance. The space-time approach focuses on the human being with its various habits and routines in the city. Understanding and taking those habits into account in urban planning and public policies offers a new way to improve the quality of life in our cities. Adapting the supply and accessibility of public spaces and services to the inhabitants’ space-time needs calls for an integrated approach to the physical design of urban space and to the organization of cities. In the last two decades the body of practical and theoretical work on urban space-time topics has grown substantially. The book offers a state of the art overview of the theoretical reasoning, the development of new analytical tools, and practical experience of the space-time design of public cities in major European countries. The contributions were written by academics and practitioners from various fields exploring space-time research and planning.
Integrative Design
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Author : Ralf Michel
language : en
Publisher: Birkhäuser
Release Date : 2019-06-17
Integrative Design written by Ralf Michel and has been published by Birkhäuser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-17 with Design categories.
Design reflects social developments in those issues which are also embraced by design researchers. A key concept for how designers position themselves in the future, according to the editor’s thesis, may well be "integrative design". This term denotes design’s potential for the integrative development of a society, a potential imperatively linked with economic and political positions. Integrative Design collects basic essays on aspects of Integrative Design, including design after ownership, inclusion, design as an interface with society, the integration of design and technology, and the political agenda of design. The associated website documents current and recently completed research projects that expand on these aspects.
Project And Design Literacy As Cornerstones Of Smart Education
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Author : Matthias Rehm
language : en
Publisher: Springer Nature
Release Date : 2019-09-26
Project And Design Literacy As Cornerstones Of Smart Education written by Matthias Rehm and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-26 with Technology & Engineering categories.
The book includes high-quality papers presented at the 4th International Conference on Smart Learning Ecosystems and Regional Development at Università Roma Tor Vergata, Italy, from 22 to 24 May, 2019. Providing insights into the relevance of smart learning ecosystems (schools, campuses, the workplace, informal learning contexts, etc.) for regional development and social innovation, it also discusses how citizens’ involvement with smart ecosystems can be increased and made more effective.