Communicating Effectively During A Health Crisis

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Communicating Effectively During A Health Crisis

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Author : Devjani Sen
language : en
Publisher: Taylor & Francis
Release Date : 2024-07-31

Communicating Effectively During A Health Crisis written by Devjani Sen and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-31 with Political Science categories.

Exploring how and why communication breakdowns occur during pandemics and world disasters, this book offers solutions for improving communication and managing future public health crises. A compilation of evidence-based lessons learned, this book shows how to effectively convey critical lifesaving information during a pandemic. It assesses how trust in leaders and governments during a public health crisis is formed and the impact this has on how information is perceived by the public. Using the COVID-19 pandemic as a case study, the book demonstrates how informative policy decisions and health risk messages can be better communicated for the handling of future pandemics. At a macro-level, the book looks at issues concerning situational awareness, how different countries managed or mismanaged the pandemic, and the lessons readers can learn from those occurrences. At a micro-level, it examines individual differences in public health message perceptions and corresponding actions taken or not taken. An interdisciplinary critique of the delivery and reception of messages during global disasters, this text is suitable for undergraduate and graduate courses in Communication Studies, Health Communication, Risk Communication and Public Health, Psychology, Sociology, and Disaster Management.

Advancing Crisis Communication Effectiveness

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Author : Yan Jin
language : en
Publisher:
Release Date : 2021

Advancing Crisis Communication Effectiveness written by Yan Jin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with Communication in crisis management categories.

Complex and challenging crises : a call for solutions / Bryan H. Reber, C. Richard Yarbrough, Glen Nowak, & Yan Jin -- The evolving complexity of crisis issues : the role of crisis history / LaShonda L. Eaddy & Shelley Spector -- Corporate crises : sticky crises and corporations / W. Timothy Coombs, Sherry J. Holladay, & Rick White -- Connected in crisis : how nonprofit organizations can respond and refocus / Hilary Fussell Sisco & Mark McMullen -- Media relations for government/public affairs crises : ethical and unethical components of scandal and spin / David E. Clementson, Joseph Watson Jr., & Michael Greenwell -- A promising but difficult domain : complex health-related crises and academic-professional collaboration / Glen Nowak & Michael Greenwell -- Disaster and emergency crisis management communication / Robert L. Heath, J. Suzanne Horsley, Greg Guest, & Chris Glazier -- Managing misinformation and conflicting information : a framework for understanding misinformation and rumor / Lucinda Austin, Toni van der Meer, Yen-I Lee, & Jim Spangler -- Technology and social media : challenges and opportunities for effective crisis and risk communication / Deanna D. Sellnow, Lucinda Austin, & Ciro Dias Reis -- Law and (lack of) order in complex crises / Joseph Watson, Jr., James D. Firth, & Jonathan Peters -- Situational crisis communication theory (SCCT) and application in dealing with complex, challenging, and recurring crises / W. Timothy Coombs, Sherry J. Holladay, & Karen L. White -- Managing complexity : insights from the contingency theory of strategic conflict management / Yan Jin, Augustine Pang, Glen T. Cameron, Sungsu Kim, & Leonard (Len) A. Pagano, Jr. -- Calming giants in the earth : the internalization, distribution, explanation and action (IDEA) model as strategic communication in crises with competing narratives / Timothy L. Sellnow, Deanna D. Sellnow, & Ciro Dias Reis -- The social-mediated crisis communication (SMCC) model : identifying the next frontier / Brooke Fisher Liu, Yan Jin, Lucinda Austin, Erica Kuligowski, & Camila Espina Young -- The future of collaborative crisis research / Yan Jin, Matthew O'Conner, Bryan H. Reber, & Glen Nowak.

Effective Crisis Communication

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Author : Robert R. Ulmer
language : en
Publisher: SAGE Publications
Release Date : 2010-11-03

Effective Crisis Communication written by Robert R. Ulmer and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-03 with Language Arts & Disciplines categories.

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.

Effective Risk Communication

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Author : Timothy L. Sellnow
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-12-05

Effective Risk Communication written by Timothy L. Sellnow and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-12-05 with Technology & Engineering categories.

Coordination of risk assessments and risk communication strategies requires information sharing and establishing networks of working relationships between groups and agencies. Establishing these relationships necessitates overcoming - stitutional, cultural, and political boundaries. Signi?cant barriers exist between r- ulatory agencies and industry groups. Traditionally, these groups have mistrusted one another, and cooperation and collaboration, including sharing information, c- respondingly has been limited. The adoption of radio frequency identi?cation te- nology for tracking livestock, for example, has been met with signi?cant resistance due in part to mistrust between regulatory agencies and producers (Veil, 2006). In the food industry, the need for coordination has been enhanced by industry in- gration and globalization of both markets and production. In the case of GM foods discussed earlier, disagreements between U. S. , European Union, and Canadian r- ulatory agencies fueled the debate over the safety of GM crops. Overcoming institutional and cultural barriers, and mistrust is necessary to create consistency in risk messages. Open communication and information sharing can help clarify where risk perceptions diverge and identify points of convergence. The outcome may not be universal agreement about risks, but convergence around the general parameters of risk. Summary These best practice strategies of risk communication are not designed to function as distinct steps or isolated approaches. Rather than being mutually exclusive, they serve to complement one another and create a coherent approach to confronting risk communication problems.

Crisis Communication Strategies

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Author : Amanda Coleman
language : en
Publisher: Kogan Page Publishers
Release Date : 2020-05-03

Crisis Communication Strategies written by Amanda Coleman and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-03 with Business & Economics categories.

Crisis communication is high stakes work. For communications managers and PR professionals, it's likely to be the most stressful time of their working life. Crisis Communication Strategies is a must-have handbook which covers the whole span of the crisis from preparing and laying the groundwork before it occurs, during the incident, and the aftermath, including the move to recovery. It guides readers through each phase, providing details of what to consider, what should be done, and tips and checklists for improved responses. Crisis Communication Strategies equips readers to deal with any kind of crisis - whether caused by internal error, customer action, natural disasters, terrorism or political upheaval. Supported by case studies and examples from responses to events including the 2011 Norway terror attacks, the 2018 British Airways data breach, the 2017 Pepsi advert and the 2005 Hurricane Katrina New Orleans floods, the book explores the role of leadership in a crisis and developing a crisis communication response that has people at the heart of it. Crisis Communication Strategies is the essential guide for PR and communication professionals to protecting your company and building true, long-term resilience.

Effective Medical Communication

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Author : Subhash Chandra Parija
language : en
Publisher: Springer Nature
Release Date : 2020-06-16

Effective Medical Communication written by Subhash Chandra Parija and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-06-16 with Medical categories.

Effective communication is at the heart of medical profession, whether it is patient-doctor communication, interpersonal communication, or communication with the scientific and research community. However, medical professionals are not adequately trained in these skills, and when it comes to presentations, the message is often lost due to inadequate preparation, ineffective slides, and a generally unconvincing performance by the presenter. This book addresses all aspects of the communication skills required by individuals entering medical school as well as professionals farther up the career ladder. Each chapter offers a quote or a statement that captures the essence of the text. Adopting a unique approach known an A, B, C, D and E (Assess Need, Brief, Contextualize, Describe and Evaluate) the book includes abundant illustrations, real-world case scenarios, anecdotes, tables, graphs and cartoons, as well as practical information, and tips on communicating effectively. As such it is a valuable resource for new and experienced clinicians, educators and researchers wanting to improve their communications skills.

Communicating In Risk Crisis And High Stress Situations Evidence Based Strategies And Practice

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Author : Vincent T. Covello
language : en
Publisher: John Wiley & Sons
Release Date : 2021-12-10

Communicating In Risk Crisis And High Stress Situations Evidence Based Strategies And Practice written by Vincent T. Covello and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-10 with Technology & Engineering categories.

COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you. Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include: Evidence-based theories and concepts that underlie and guide practice Tools and guidelines for practical and effective planning and application Experience-based advice for facing challenges posed by mainstream and social media Provocative case studies that bring home the key principles and strategies Illuminating case diaries that use the author’s breadth and depth of experience to create extraordinary learning opportunities The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education.

Health Media And Communication

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Author : Gert-Jan de Bruijn
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2025-01-27

Health Media And Communication written by Gert-Jan de Bruijn and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-01-27 with Language Arts & Disciplines categories.

Having, maintaining, and/or obtaining good health is one of the most frequently mentioned desires that people have. Although genetic and environmental factors play an important role in these lifestyles and diseases, it is also known that health-related information that people are exposed to through a variety of modalities and sources has a huge impact on people’s health, health behaviours, and their acceptance of health-related policies, as recently demonstrated by the Covid-19 pandemic. The handbook of Health, Media, and Communication presents a timely and up-to-date overview of the broad and substantial research efforts that have been invested in recent decades to understand how health communication affects health knowledge, perceptions, and discussion as well as health behaviours and, ultimately, health outcomes. The handbook is structured to reflect and address essential parts of the communication process: sender, content, medium, and recipient. In addition to providing a historical and contemporary overview, the handbook also acknowledges the novel challenges that emergent media present for health communication, such as infodemics and misinformation.

Advancing Crisis Communication Effectiveness

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Author : Yan Jin
language : en
Publisher: Routledge
Release Date : 2020-12-28

Advancing Crisis Communication Effectiveness written by Yan Jin and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-28 with Business & Economics categories.

Advancing Crisis Communication Effectiveness shows how crisis communication plans and efforts for complex and challenging issues benefit when academic perspectives are connected with practitioner experiences. This book brings crisis and public relations scholars together with practicing professionals to integrate academic theories and research with the knowledge and lessons learned on the frontlines of crisis communication and management. This book illustrates how having insights and observations from both leading crisis communication scholars and professionals strengthens crisis management and communication strategies, plans, and coordination. Chapters co-authored by leading scholars and professionals highlight how academic theories and research can inform crisis management and response - and how practitioners can utilize, inform, and strengthen academic theories and research. For each topic area covered, examples and applications are provided that show how integrating public relations scholarship with practice can advance crisis communication effectiveness. This book represents a unique and timely contribution to the field of crisis management and communication. It will be an important resource for public relations and crisis management and communication scholars, educators, professionals, consultants, and graduate students.

Emergency Management For Healthcare Leaders

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Author : Kimberly Bailey
language : en
Publisher: CRC Press
Release Date : 2025-03-26

Emergency Management For Healthcare Leaders written by Kimberly Bailey and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-26 with Business & Economics categories.

The modern healthcare landscape is rife with an array of potential emergencies, from natural disasters to public health crises, cybersecurity threats to mass casualty incidents. This book provides healthcare leaders with a multifaceted approach to emergency management that encompasses prevention, preparedness, response, and recovery. The book is designed to empower healthcare executives, administrators, and upcoming healthcare leaders with the knowledge, tools, and strategies necessary to navigate the complex challenges of emergency management within the healthcare environment. As healthcare leaders grapple with the unprecedented challenges of our times, this book provides a roadmap for their journey. It is a roadmap rooted in the belief that healthcare leaders hold the key to resilience and hope in moments of adversity. With limited resources in the current market on the topic of emergency management for healthcare leaders, this book delves into the principles of disaster preparedness, risk assessment, crisis communication, resource allocation, and recovery planning. Moreover, the authors explore case studies and real-world examples to illustrate successful strategies and lessons learned from past emergencies impacting hospital operations. Whether you are a seasoned veteran or a rising star in healthcare leadership, this guide is tailored to help build and strengthen the capacity to lead during times of crisis for any healthcare leader. The hope is that this book will serve as a beacon of knowledge and guidance, helping all healthcare leaders and the emergency managers who work alongside them to become more effective and resilient, capable of steering an organization through challenging times with grace, precision, and compassion, thereby playing a pivotal role in ensuring the safety and well-being of the patients, staff, and the communities they serve.