Communication For Constructive Workplace Conflict

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Communication For Constructive Workplace Conflict
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Author : Jessica Katz Jameson
language : en
Publisher: John Wiley & Sons
Release Date : 2023-04-21
Communication For Constructive Workplace Conflict written by Jessica Katz Jameson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-21 with Family & Relationships categories.
Recipient of the NCA Organizational Communication Division's Outstanding Textbook Award 2023 A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author’s 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations. Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationships Presents a framework based on the Communication as Constitutive of Organization (CCO) model, Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levels Reinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communication Examines the impact of societal trends and how each individual’s communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers.
Communication For Constructive Workplace Conflict
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Author : Jessica Katz Jameson
language : en
Publisher: John Wiley & Sons
Release Date : 2023-05-09
Communication For Constructive Workplace Conflict written by Jessica Katz Jameson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-05-09 with Family & Relationships categories.
Recipient of the NCA Organizational Communication Division's Outstanding Textbook Award 2023 A unique textbook for students or professionals across a range of disciplines offering a novel approach to conflict communication Communication for Constructive Workplace Conflict describes how daily human behavior and communication can contribute to collaborative conflict management in any organization. Using the LEARN (Listening, Engaging, Acknowledging, Rapport, and Nurturing) communication framework, this practical textbook explains, analyzes, and critiques a range of individual responses to workplace friction, offers evidence-based communication strategies for effectively managing conflicts, and promotes a philosophy that builds an environment that invites active participation rather than avoidance and silence. Designed for courses teaching organizational communication and conflict management, Communication for Constructive Workplace Conflict draws directly from the author’s 25 years of experience performing conflict research in numerous corporations, hospitals, public agencies, multi-sector laboratories, and non-profit organizations. Following the intuitive LEARN model, readers are provided with the theoretical and empirical support for managing conflicts as they emerge and creating an environment for more productive conflict in real-world scenarios. Throughout the text, concise and accessible chapters integrate key literature from disciplines including Communication, Management and Negotiation, Political Science, Psychology, and Public Administration to illustrate the impact the larger organizational context has on communication, conflict, and the social environment within organizations. Offers practical implications for communication in daily activities in ways that support trust-building and positive relationships Presents a framework based on the Communication as Constitutive of Organization (CCO) model, Contains theoretical and research-based explanations and diverse case studies to provide practical guidance for organizational members at all levels Reinforces the LEARN model with engaging, class-tested activities that allow students to practice constructive conflict communication Examines the impact of societal trends and how each individual’s communication either promotes or impedes collaboration and constructive conflict interaction Featuring timely discussion of the impact of social distancing due to the COVID-19 pandemic and the roles of social media and online dispute resolution, Communication for Constructive Workplace Conflict is an excellent textbook for upper-level undergraduate and graduate students new to the field of conflict studies or organizational communication, a valuable supplement for students of management, organizational psychology, and public administration, and a useful reference for professional mediators, consultants, trainers, and managers.
Organizational Communication Theory And Research
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Author : Vernon D. Miller
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2024-07-01
Organizational Communication Theory And Research written by Vernon D. Miller and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-01 with Language Arts & Disciplines categories.
The Handbook of Organizational Communication Theory and Research offers concise, but thorough reviews of important research on traditional and emerging areas in organizational communication. Section One, Theory and Methods, provides an overview of the field’s history, prominent theories, and methodologies. Section Two, Processes, focuses on primal processes, such as leadership, organizational entry, conflict, power, and inclusion. Section Three, Contexts, focuses on the settings where organizational communication occurs, including teams and workgroups, networks, and organizational structure. Section Four, Technology, considers the development and introduction of new media and intelligent technologies into organizations. The final section, Emerging Areas, addresses communication issues associated with changing environmental, social, and political upheavals, including wellness, corporate social responsibility, and crisis response. The Handbook of Organizational Communication Theory and Research covers topics of pressing interest to current scholars and practitioners, many of which have not been addressed in previous handbooks.
The Handbook Of Social And Political Conflict
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Author : Sergei Samoilenko
language : en
Publisher: John Wiley & Sons
Release Date : 2025-03-25
The Handbook Of Social And Political Conflict written by Sergei Samoilenko and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-25 with Social Science categories.
Provides real-world insights into social and political conflict across disciplines The Handbook of Social and Political Conflict offers a comprehensive exploration of conflict from a variety of disciplinary perspectives, merging insights from fields including sociology, political science, psychology, communication, and conflict resolution. Bringing together original work by experts from around the world, this authoritative volume provides readers with a deep understanding of the mechanisms, causes, and consequences of conflict. Designed for those who wish to bridge academic disciplines, the Handbook both advances theoretical understanding and offers practical conflict resolution strategies that can be applied in a broad range of contexts, from interpersonal disputes to international tensions. Each in-depth chapter tackles a unique concept while maintaining a coherent narrative that spans topics such as political polarization, the rhetoric of social control, the role of technology in shaping conflict behaviors, and much more. Presenting new theoretical perspectives and tools to address today's most pressing issues, the Handbook of Social and Political Conflict: Examines contemporary issues such as political polarization, social ostracism, cancel culture, and information warfare Contains in-depth analysis of critical contemporary issues such as the role of technology, artificial intelligence, and media in modern conflict Addresses both adversarial and cooperative approaches to conflict resolution Incorporates cutting-edge research and theoretical frameworks on contemporary social and political conflicts Offers practical approaches to fostering resilience, peacebuilding, and critical media literacy Whether examining the escalation of political tensions or exploring the potential for peacebuilding, the Handbook of Social and Political Conflict is ideal for graduate and advanced undergraduate students in conflict resolution, political science, sociology, and communication studies. It is also an invaluable reference for professionals working in conflict management, diplomacy, international relations, and social advocacy.
Speak Well Live Well The Practical Guide To Communicating With Confidence Eloquence And Ease
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Author : Pasquale De Marco
language : en
Publisher: Pasquale De Marco
Release Date : 2025-04-12
Speak Well Live Well The Practical Guide To Communicating With Confidence Eloquence And Ease written by Pasquale De Marco and has been published by Pasquale De Marco this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-12 with Self-Help categories.
In a world where effective communication holds the key to success and fulfillment, "Speak Well, Live Well" emerges as your trusted guide to mastering the art of communication. This comprehensive book empowers you to unlock your full potential as a communicator, transforming your interactions into opportunities for growth, connection, and impact. Through engaging storytelling, practical exercises, and expert insights, "Speak Well, Live Well" takes you on a transformative journey, covering a wide range of topics essential for effective communication in today's world: * **Public Speaking with Poise:** Discover the secrets of delivering speeches that captivate audiences, leaving a lasting impression. * **Conversational Excellence:** Learn to navigate conversations with grace, building rapport, and establishing trust. * **Professional Communication:** Master the art of clear and concise communication in the workplace, fostering collaboration and driving success. * **Communication in Relationships:** Cultivate meaningful connections with loved ones through active listening, empathy, and effective conflict resolution. * **Digital Communication:** Harness the power of technology to communicate effectively in the digital age, building a positive online presence and engaging with others authentically. * **Communication for Personal Growth:** Unlock your potential for personal growth by effectively communicating your goals, seeking feedback, and building a strong support network. With its comprehensive approach and accessible style, "Speak Well, Live Well" is your ultimate resource for becoming a confident and eloquent communicator. Whether you're a professional seeking to excel in your career, a student aiming to make a mark, or an individual striving for deeper connections and a more fulfilling life, this book holds the key to unlocking your communication potential. Embrace the power of effective communication and embark on a journey that will transform your life. "Speak Well, Live Well" is your guide to a world of opportunities, waiting to be unlocked through the magic of your words. If you like this book, write a review on google books!
Resolving Workplace Wrangling A Practical Guide To Ending Conflict And Promoting Collaboration
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Author : Pasquale De Marco
language : en
Publisher: Pasquale De Marco
Release Date : 2025-08-15
Resolving Workplace Wrangling A Practical Guide To Ending Conflict And Promoting Collaboration written by Pasquale De Marco and has been published by Pasquale De Marco this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-08-15 with Business & Economics categories.
In today's fast-paced and demanding work environments, workplace conflicts are inevitable. "Resolving Workplace Wrangling" is an indispensable guide that empowers individuals and organizations to effectively navigate conflicts, foster collaboration, and create a positive work culture. This comprehensive book equips readers with the knowledge, skills, and strategies to transform conflicts into opportunities for growth and positive change. "Resolving Workplace Wrangling" provides a deep understanding of the dynamics of conflict, exploring various types of conflicts that can arise in the workplace and their potential impact on individuals and teams. By recognizing the signs of conflict early on, organizations can take proactive steps to prevent conflicts from escalating and negatively affecting workplace morale and productivity. The book emphasizes the significance of effective communication, active listening, and empathy in resolving workplace conflicts constructively. It highlights the importance of creating a culture of collaboration where open dialogue and teamwork are encouraged. The book also provides guidance on managing difficult people and situations, addressing harassment and discrimination, and navigating difficult conversations. "Resolving Workplace Wrangling" offers practical strategies for preventing conflicts from arising in the first place. It explores the role of leadership in creating a positive work environment, promoting a conflict-resilient workplace, and building a legacy of conflict resolution. The book includes real-life case studies and examples to illustrate the application of conflict resolution techniques in various workplace scenarios. This book is an invaluable resource for anyone seeking to enhance their conflict resolution skills and promote a harmonious and productive workplace. It is a must-read for leaders, managers, human resources professionals, and employees at all levels who are committed to creating a positive and collaborative work environment. "Resolving Workplace Wrangling" is a comprehensive and practical guide that provides the tools and strategies needed to turn workplace conflicts into productive outcomes, building stronger relationships and a thriving work culture. If you like this book, write a review!
Workplace Conflicts Fixed
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Author : Dawn Chekulski
language : en
Publisher: Publifye AS
Release Date : 2025-02-17
Workplace Conflicts Fixed written by Dawn Chekulski and has been published by Publifye AS this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-17 with Business & Economics categories.
Workplace Conflicts Fixed offers a practical guide to transforming workplace disagreements into opportunities for growth and stronger professional relationships. It addresses understanding the root causes of conflict, implementing effective communication techniques for de-escalation, and building a framework for sustainable resolution. Unresolved conflicts can decrease morale and increase employee turnover, negatively impacting the bottom line. This book challenges the traditional view of conflict as inherently negative, framing it as a catalyst for positive change and innovation through effective management. The book explores the psychology behind conflicts, examining personality types and communication styles. It then presents techniques for conflict resolution, including active listening, empathetic communication, and mediation strategies, supported by case studies illustrating successful conflict resolution in various workplace scenarios. Readers gain actionable insights into managing disputes, with the book culminating in a model for preventing future conflicts and fostering a culture of open communication. The book stands apart by emphasizing personal accountability and provides practical exercises and downloadable templates.
Leadership For Pharmacists
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Author : Nsovo Mayimele
language : en
Publisher: Taylor & Francis
Release Date : 2025-09-15
Leadership For Pharmacists written by Nsovo Mayimele and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-09-15 with Medical categories.
This book provides a toolkit of leadership skills for pharmacists wishing to take more strategic roles within the pharmaceutical industry, outlining a range of ten competencies through which their existing technical knowledge can be elevated to offer managerial as well as pharmaceutical expertise. Written in response to the lack of pharmacists in leading roles within the pharmaceutical industry, each chapter explores a different leadership skill, and how these can be applied. The skills include emotional intelligence, teamwork, integrity, selfless service, communication and relationship management. Supported by interviews with senior figures within the pharmaceutical industry, this book suggests that pharmacists themselves have the capacity to play an important, progressive role in leading these organisations and improving patient care. This book will interest students and researchers of pharmacy, leadership and industry studies, as well as pharmacists practising today.
A Journey To Workplace Harmony Engaging Employees Boosting Success
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Author : Pasquale De Marco
language : en
Publisher: Pasquale De Marco
Release Date : 2025-07-06
A Journey To Workplace Harmony Engaging Employees Boosting Success written by Pasquale De Marco and has been published by Pasquale De Marco this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-06 with Business & Economics categories.
Embark on a transformative journey to workplace harmony with "A Journey to Workplace Harmony: Engaging Employees & Boosting Success." This comprehensive guide unveils the secrets of building a workplace where employees thrive, productivity flourishes, and success becomes a collective endeavor. Discover the power of employee fulfillment and learn how to create a supportive workplace culture that nurtures talent, promotes innovation, and cultivates a sense of belonging. Explore the intricacies of employee engagement and uncover the role of leadership in fostering a culture of collaboration, empowerment, and open communication. Delve into the science of motivation and unlock the secrets of motivating employees to excel. Learn how to set clear goals, provide ongoing feedback, offer competitive compensation, and foster a sense of ownership and responsibility. Master the art of employee retention and create a workplace where top talent feels valued, appreciated, and motivated to stay. Discover strategies for creating a positive work-life balance, addressing employee concerns, investing in employee well-being, and building a strong employer brand. Unlock the innovation engine and unleash the creativity of your workforce. Learn how to establish an innovation-friendly culture, encourage idea generation, provide resources for innovation, and reward innovation success. Navigate the challenges of workplace conflict, stress, and change with resilience and adaptability. Discover strategies for managing conflict constructively, addressing employee stress and burnout, and navigating organizational change effectively. Build a diverse and inclusive workplace where every employee feels respected, valued, and empowered. Learn how to create an inclusive culture, attract and retain diverse talent, promote equal opportunities, and leverage diversity for innovation and growth. "A Journey to Workplace Harmony" is your essential guide to building a workplace that is harmonious, productive, and successful. With practical strategies, real-world examples, and expert insights, this book equips leaders and HR professionals with the tools they need to create a workplace where employees thrive and organizations excel. If you like this book, write a review on google books!
Handbook Of Research On Communication Strategies For Taboo Topics
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Author : Luurs, Geoffrey D.
language : en
Publisher: IGI Global
Release Date : 2022-04-29
Handbook Of Research On Communication Strategies For Taboo Topics written by Luurs, Geoffrey D. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-29 with Language Arts & Disciplines categories.
Social norms are valuable because they help us to understand guidelines for appropriate and ethical behavior. However, as part of that process, cultures develop taboo behaviors and topics for group members to avoid. Failure to discuss important topics, such as sex, drug use, or interpersonal violence, can lead to unwanted or unintended negative outcomes. Improving communication about forbidden topics may lead to positive social and health outcomes, but we must first develop the communication and coping skills to handle these difficult conversations. The Handbook of Research on Communication Strategies for Taboo Topics seeks both quantitative and qualitative research to provide empirical evidence of the negative social and health outcomes of avoiding taboo conversations and provides communication and coping strategies for dealing with difficult topics. Covering a range of issues such as grief and forgiveness, this major reference work is ideal for academicians, practitioners, researchers, counselors, sociologists, professionals, instructors, and students.