Complaints And Grievances In Psychotherapy
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Complaints And Grievances In Psychotherapy
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Author : Fiona Palmer Barnes
language : en
Publisher: Routledge
Release Date : 1998-05-14
Complaints And Grievances In Psychotherapy written by Fiona Palmer Barnes and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-05-14 with Psychology categories.
What is good practice when handling a complaint? What is the ethical basis of such practice? Fiona Palmer-Barnes pays equal attention to both these issues which are essential for psychotherapists and counsellors practising today. Drawing on her considerable experience of managing complaints for both the British Association for Counselling and the United Kingdom Council for Psychotherapy, she delineates the basics for putting in place a professional and ethical system of investigation and action. Illustrated by case examples, the handbook covers all aspects of complaints and grievance management: * competence * contract * confidentiality * mistakes or malpractice * principles for dealing with complaints * investigation * adjudication * sanctions * outcomes * appeals It includes useful addresses, current codes of ethics from major umbrella organizations, protocols and sample letters.
The Psychotherapist And The Professional Complaint
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Author : Adah Sachs
language : en
Publisher:
Release Date : 2022-10-12
The Psychotherapist And The Professional Complaint written by Adah Sachs and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-12 with Psychologists categories.
The patient's word was once easily dismissed against the word of the psychiatrist, doctor or therapist, leaving the patient vulnerable. Recognising this inherent risk in the relationship between clinicians and patients, professional regulations have gradually been established to facilitate patients' access to information, support and recourse. However, while most professions also explicitly protect their own members, there are, notably, no systems in place to protect psychotherapists. The current complaint procedure presumes the therapist's guilt until proven innocent, rather than the reverse. The Psychotherapist and the Professional Complaint explores this problem with sensitivity and rigour. In these chapters, the contributors examine ways to address serious conflicts in the psychotherapy relationship and the role of professional bodies in protecting their members while regulating their performance. Acknowledging both strengths and flaws, they outline the historical context and future prospects of the current complaint procedures. This book invites us to think and speak on the controversial subject of complaints, supporting patients, therapists and policymakers alike.
Complaints And Grievances In Psychotherapy
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Author : Fiona Palmer Barnes
language : en
Publisher: Psychology Press
Release Date : 1998
Complaints And Grievances In Psychotherapy written by Fiona Palmer Barnes and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Business & Economics categories.
This up-to-date and comprehensive handbook guides the reader, step-by-step, through all aspects of complaints and grievance management. Includes useful addresses, current codes of ethics from the major organizations, protocols and sample letters.
Surviving Complaints Against Counsellors And Psychotherapists
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Author : Roger Casemore
language : en
Publisher: Pccs Books
Release Date : 2001
Surviving Complaints Against Counsellors And Psychotherapists written by Roger Casemore and has been published by Pccs Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Counselors categories.
This essential volume contains contributions from distinguished professionals in psychotherapy and counselling, many with experience of managing ethics and complaints procedures for professional bodies. Includes essential advice from a solicitor.
Red Flags In Psychotherapy
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Author : Patricia Keith-Spiegel
language : en
Publisher: Routledge
Release Date : 2013-10-01
Red Flags In Psychotherapy written by Patricia Keith-Spiegel and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-01 with Psychology categories.
This book delves into risks that can easily bedevil any psychotherapist and what can happen if they are ignored. Dramatic storytelling, based on actual incidents from the author’s experiences as a member of ethics committees and as an ethics teacher and consultant, explores actions prompting clients to issue formal complaints. Set in the context of an ethics committee meeting over the course of a weekend, twelve psychologists face their peers who will stand in judgment. Issues include the fallout from losing one’s temper with a difficult client, a personal disclosure gone terribly wrong, a bartering arrangement that literally falls apart, a private life revealed in a most public way, a vengeful act that sullies the reputation of an entire department, breaking confidentiality when a client threatened harm, and the slippery slope to sexual exploitation. The stories are absorbing, enlightening, sometimes shocking, and often stranger than fiction. Narrative nonfiction puts human faces and emotions on what would otherwise be cursory statistics. What led to the formal complaint from both the vantage point of the complainant and the psychologist offers insights not otherwise available unless the dynamics of their private lives leading up to the conflict are revealed. An author’s commentary and discussion questions follow every story. Both new and seasoned practitioners, as well as those still in training, will find this to be an invaluable resource.
The Sage Handbook Of Counselling And Psychotherapy
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Author : Colin Feltham
language : en
Publisher: SAGE
Release Date : 2006
The Sage Handbook Of Counselling And Psychotherapy written by Colin Feltham and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Social Science categories.
`This all inclusive, comprehensive book may, on first glance, appear to have little that is relevant to emergency nurses. On closer scrutiny it covers many of the emotional problems and crises you will encounter in the emergency department…. [It] is a useful resource and reference book and will be valued by students and practitioners of emergency nursing' - Accident and Emergency Nursing Praise for the First Edition: `An amazingly comprehensive, well-written, balanced and pluralistic handbook that manages to present the rainbow field of psychotherapy and counselling in an accessible and reliable way. This state-of-the-art volume will become absolutely indispensable for anyone involved in this work, whether in training or qualified' - Andrew Samuels, Professor of Analytical Psychology, University of Essex `This remarkable book is more than an elegant presentation of contemporary counselling and psychotherapeutic theory. It is packed full of practical skills and hints - all written by highly experienced practitioners - and presented in an accessible and jargon-free format. No idea is left unturned. This is a practical handbook in every sense of the word and essential reading for trainees and practitioners alike' - Professor Robert Bor, Consultant Clinical Psychologist, Royal Free Hospital, London `Well organized, fully inclusive and skilfully edited, it is going to be impossible not to buy this handbook. Basically it has something on everything which people might ask about the counselling and psychotherapy profession' - Dave Mearns, Professor of Counselling, University of Strathclyde `This is an immensely useful source book for therapists to keep near at hand in order to update knowledge and to satisfy curiosity about new ways of working. It will also be extremely helpful for trainees as they strive to gain an over-arching perspective in a rapidly proliferating field' - Professor Helen Cowie, School of Psychology and Counselling, University of Surrey Roehampton The SAGE Handbook of Counselling and Psychotherapy, Second Edition is the most comprehensive text of its kind and an essential resource for trainees and practitioners alike. Comprising succinct and easy-to-access contributions, the Handbook describes not only the traditional skills and theoretical models, but also the most common client concerns brought to therapy and the particular skills required for different practice settings and client groups. Written and edited by those at the very forefront of counselling and psychotherapy, the Handbook has been substantially updated for this, the Second Edition and includes new material on evidence-based practice, psychopharmacology, counselling by email, psychodrama, solution-focused therapy, quality evaluation, and attachment theory. For trainees The SAGE Handbook of Counselling and Psychotherapy, Second Edition provides the ideal companion to each stage of their studies, while for practitioners the Handbook is an indispensable source of professional reference.
Facing The Challenge Of Liability In Psychotherapy
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Author : Lawrence E. Hedges
language : en
Publisher: Jason Aronson
Release Date : 2007
Facing The Challenge Of Liability In Psychotherapy written by Lawrence E. Hedges and has been published by Jason Aronson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Law categories.
Dr. Lawrence E. Hedges updates his ground breaking first edition with special articles on the pressing issues of working with minors and child custody evaluations, and provides critical information regarding compliance with new HIPPA regulations. In this book he urges clinicians to practice defensively and provides a course of action that equips them to do so. After working with over a hundred psycho-therapists and attorneys who have fought unwarranted legal and ethical complaints from clients, he has made the fruits of his work available to all therapists. This book is a wake-up call, a practical, clinically sound response to a frightening reality, and an absolute necessity for all therapists in practice today.
Psychotherapy And The Law
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Author : Peter Jenkins
language : en
Publisher: Wiley
Release Date : 2004-04-09
Psychotherapy And The Law written by Peter Jenkins and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-04-09 with Psychology categories.
This book provides an accessible and informed outline of the law relating to counselling and psychotherapy, for use by trainees, therapists, trainers, supervisors and managers. At a time when concerns about record keeping, confidentiality and litigation are rising, this book provides an essential and user-friendly point of reference for practitioners. Based on a question and answer format, the book covers key areas such as legal context of therapy, liability, data protection, training, research and supervision. In this way, the book addresses the very real practice concerns now facing therapists, such as implications of keeping records, using contracts, and facing complaint or legal action. Limits of confidentiality are covered, with regard to child abuse, duty to warn others and working with clients who self-harm or use drugs. This is an essential source for reference and professional updating, written by three experts in the field.
The Squeaky Wheel
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Author : Guy Winch
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2017-11-17
The Squeaky Wheel written by Guy Winch and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-17 with categories.
We complain about everything, often neither expecting nor getting meaningful resolutions. Wasting time and energy on unproductive complaints can take an emotional toll on our moods and well-being. Psychotherapist Guy Winch offers practical and psychologically grounded advice on how to determine what to complain about and how to convey our complaints in ways that encourage cooperation and remedies to our dissatisfactions. Whether we're dealing with a rude store clerk, a bureaucrat, a coworker, a friend or family member, complaining constructively can be empowering and can significantly strengthen our personal, familial, and work relationships.
Complaints Controversies And Grievances In Medicine
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Author : Jonathan Reinarz
language : en
Publisher: Routledge
Release Date : 2014-12-17
Complaints Controversies And Grievances In Medicine written by Jonathan Reinarz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-17 with Medical categories.
Recent studies into the experiences and failures of health care services, along with the rapid development of patient advocacy, consumerism and pressure groups have led historians and social scientists to engage with the issue of the medical complaint. As expressions of dissatisfaction, disquiet and failings in service provision, past complaining is a vital antidote to progressive histories of health care. This book explores what has happened historically when medicine generated complaints. This multidisciplinary collection comprises contributions from leading international scholars and uses new research to develop a sophisticated understanding of the development of medicine and the role of complaints and complaining in this story. It addresses how each aspect of the medical complaint – between sciences, professions, practitioners and sectors; within politics, ethics and regulatory bodies; from interested parties and patients – has manifested in modern medicine, and how it has been defined, dealt with and resolved. A critical and interdisciplinary humanities and social science perspective grounded in historical case studies of medicine and bioethics, this volume provides the first major and comprehensive historical, comparative and policy-based examination of the area. It will be of interest to historians, sociologists, legal specialists and ethicists interested in medicine, as well as those involved in healthcare policy, practice and management.