Contexts For Assessment And Outcome Evaluation In Librarianship
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Contexts For Assessment And Outcome Evaluation In Librarianship
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Author : Anne Woodsworth
language : en
Publisher: Emerald Group Publishing
Release Date : 2012-09-05
Contexts For Assessment And Outcome Evaluation In Librarianship written by Anne Woodsworth and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-05 with Language Arts & Disciplines categories.
This themed volume focuses not on the how of undertaking assessment and outcome evaluations, but rather on their successes and failures in various contexts in which these tools have been and will be used.
Contexts For Assessment And Outcome Evaluation In Librarianship
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Author : Anne Woodsworth
language : en
Publisher: Emerald Group Publishing
Release Date : 2012-09-05
Contexts For Assessment And Outcome Evaluation In Librarianship written by Anne Woodsworth and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-05 with Language Arts & Disciplines categories.
This themed volume focuses not on the how of undertaking assessment and outcome evaluations, but rather on their successes and failures in various contexts in which these tools have been and will be used.
Assessment As Information Practice
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Author : Gaby Haddow
language : en
Publisher:
Release Date : 2021-12-30
Assessment As Information Practice written by Gaby Haddow and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-30 with Collection development (Libraries) categories.
Assessment as Information Practice provides information about a range of collection and service-based assessment approaches that can be applied in different contexts to benefit institutions and the users they serve by enhancing quality, efficiency, and effectiveness. With contributions from practitioners and researchers in Australia, New Zealand, Thailand, and the United States, the chapters discuss practical and theoretical aspects of assessment in collecting institutions. Each chapter focuses on specific assessment approaches or contexts, while providing guidance on method and use. The chapters can be read alone or as a series to gain an appreciation of assessment approaches, including assessment-oriented research; storytelling; design thinking; data visualisation; mixed methods assessment for digital resources; data for institutional repository assessment; bibliometric methods; and impact assessment. Assessment as Information Practice serves as a resource for practitioners involved in assessment activities. Detailing the processes and considerations that will contribute to more effective and sustainable assessment programs, the book is also relevant to faculty, researchers, and students working in the information sector.
Evaluation Of Library And Information Services
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Author : John Crawford
language : en
Publisher: Routledge
Release Date : 2003-09-02
Evaluation Of Library And Information Services written by John Crawford and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-09-02 with Reference categories.
Provides update to current thinking about, and reasons for, service evaluation of libraries in the UK. Examines quantitative and qualitative methods including questionnaires, focus groups, suggestions boxes and interview techniques.Problems arising from survey outcomes are summarised and long-term evaluation and the relevance of benchmarking are discussed.Contains case studies covering survey work in public, academic and special libraries; charters and service level agreements; and examples of relevant research projects.New chapter on performance measurement in the electronic library.
Five Steps Of Outcome Based Planning And Evaluation For Public Libraries
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Author : Melissa Gross
language : en
Publisher: American Library Association
Release Date : 2016-01-13
Five Steps Of Outcome Based Planning And Evaluation For Public Libraries written by Melissa Gross and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-13 with Language Arts & Disciplines categories.
Featuring plentiful examples of how to proceed through each phase of the OBPE model, this book boils down planning and evaluation into an approachable, easy to understand process for public librarians, library managers, and grant writers.
The Evaluation And Measurement Of Library Services
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Author : Joseph R. Matthews
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2017-10-27
The Evaluation And Measurement Of Library Services written by Joseph R. Matthews and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-27 with Language Arts & Disciplines categories.
This guide provides library directors, managers, and administrators in all types of libraries with complete and up-to-date instructions on how to evaluate library services in order to improve them. It's a fact: today's libraries must evaluate their services in order to find ways to better serve patrons and prove their value to their communities. In this greatly updated and expanded edition of Matthews' seminal text, you'll discover a breadth of tools that can be used to evaluate any library service, including newer tools designed to measure customer and patron outcomes. The book offers practical advice backed by solid research on virtually every aspect of evaluation, including quantitative and qualitative tools, data analysis, and specific recommendations for measuring individual services, such as technical services and reference and interlibrary loan. New chapters give readers effective ways to evaluate critical aspects of their libraries such as automated systems, physical space, staff, performance management frameworks, eBooks, social media, and information literacy. The author explains how broader and more robust adoption of evaluation techniques will help library managers combine traditional internal measurements, such as circulation and reference transactions, with more customer-centric metrics that reflect how well patrons feel they are served and how satisfied they are with the library. By applying this comprehensive strategy, readers will gain the ability to form a truer picture of their library's value to its stakeholders and patrons.
Evaluating The Twenty First Century Library
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Author : Donald L. DeWitt
language : en
Publisher: Routledge
Release Date : 2013-10-31
Evaluating The Twenty First Century Library written by Donald L. DeWitt and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-31 with Language Arts & Disciplines categories.
Explore the ARL’s initiatives for identifying, formulating, and testing new criteria for evaluating academic libraries in the digital age! The proliferation of electronic information resources in the past decade has changed the ways in which research libraries evaluate their service and holdings. This collection of articles (thirteen of which previously appeared in ARL’s bimonthly newsletter/report on research issues and actions) examines new measures for library evaluation that are being developed by the Association of Research Libraries. It presents an overview of how the Association of Research Libraries’ “new measures” initiative developed, plus insightful reports on the details of the SERVQUAL, LibQUAL+, and E-metrics projects. Handy flow charts and tables make the information easily accessible and understandable. From the editor: “The profound changes in library management and collection development brought about by digital technology in the closing decade of the twentieth century have changed the way we think about libraries. If we were to ask librarians who have been in the profession for more than a decade how they evaluated a library, we probably would hear statistics about the number of volumes held and added annually, the number of serial subscriptions, how much money a library has to spend, and how many professionals are on staff. These are the traditional criteria by which libraries have been judged throughout much of the twentieth century. Newer librarians, however, especially those who entered the profession in the late 1980s and 1990s, use a different yardstick and frequently recite different statistics that include terms such as user satisfaction, spending on electronic resources and services, document delivery services, numbers of databases and electronic journals available, and services provided to distance learners.” In Evaluating the Twenty-First Century Library, you’ll find valuable information on: current performance measures for academic libraries the continuing search for accurate new performance measures the uses of learning outcomes assessment SERVQUAL, LibQUAL+, and the ARL LibQUAL+ Pilot Project the results of the 2000 Symposium on Measuring Library Service Quality the uses of E-metrics in assessing the academic networked environment and accurately measuring use, users, services, resources, and other factors an insightful discussion of the rise in spending on electronic information by research libraries
Case Study Research
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Author : Ravonne A. Green
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2011-10-24
Case Study Research written by Ravonne A. Green and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-24 with Language Arts & Disciplines categories.
This enlightening book presents a hypothetical evaluation case study to explore and propose tools for effective library program assessment. Although outcome assessment is almost universally expected by accreditation committees, it is difficult for librarians to determine the methods that should be employed for completing such assessments. Case Study Research: A Program Evaluation Guide for Librarians provides guidance for developing an effective program-assessment method using a case-study approach. Built around a hypothetical case and complete with vignettes and examples, the guide explains everything from evaluating a case-study proposal to bounding the case, analyzing the context, planning questions and criteria, and identifying design and data collection methods. It discusses how to establish and maintain appropriate political, ethical, and interpersonal relationships; how to collect, analyze, and interpret quantitative and qualitative data; and finally, how to evaluate and report the case study. In addition, the book guides the reader through the process of using case-study matrices and selecting appropriate qualitative software.
Usage And Usability Assessment
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Author : Denise Troll Covey
language : en
Publisher: Digital Library Federation
Release Date : 2002
Usage And Usability Assessment written by Denise Troll Covey and has been published by Digital Library Federation this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Computers categories.
This report offers a survey of the methods that are being deployed at leading digital libraries to assess the use and usability of their online collections and services. Focusing on 24 Digital Library Federation member libraries, the study's author, Distinguished DLF Fellow Denise Troll Covey, conducted numerous interviews with library professionals who are engaged in assessment. The report describes the application, strengths, and weaknesses of assessment techniques that include surveys, focus groups, user protocols, and transaction log analysis. Covey's work is also an essential methodological guidebook. For each method that she covers, she is careful to supply a definition, explain why and how libraries use the method, what they do with the results, and what problems they encounter. The report includes an extensive bibliography on more detailed methodological information, and descriptions of assessment instruments that have proved particularly effective.
Evaluation And Library Decision Making
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Author : Peter Hernon
language : en
Publisher: Praeger
Release Date : 1990
Evaluation And Library Decision Making written by Peter Hernon and has been published by Praeger this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Education categories.
Evaluation, which is a critical component of the planning process, assesses the effectiveness and efficiency of library programs and services in the context of stated goals and objectives. This book views evaluation as a type of research study in which evaluators collect either research or management data. Chapters discuss steps of the evaluation process and provide practical examples of the application of these steps to specific library problems. The overall objectives of the volume are to introduce readers to the relationship between planning and evaluation; to discuss the components of an evaluation study in clear prose so that readers can easily understand the different steps; to foster an attitude that recognizes the importance of evaluation for the development of library programs and services; to offer examples of each component of the evaluation process; to identify writings on evaluation in libraries and information centers; and to encourage organizational change and underscore the importance of evaluation to library decision making.