Contracts Performance Measurements And Accountability In The Public Sector
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Contracts Performance Measurements And Accountability In The Public Sector
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Author : Gavin Drewry
language : en
Publisher: IOS Press
Release Date : 2005
Contracts Performance Measurements And Accountability In The Public Sector written by Gavin Drewry and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.
Managing Performance
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Author : Geert Bouckaert
language : en
Publisher: Routledge
Release Date : 2007-12-20
Managing Performance written by Geert Bouckaert and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-12-20 with Business & Economics categories.
In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community? In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts. Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.
Performance Management In The Public Sector
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Author : Wouter Van Dooren
language : en
Publisher: Routledge
Release Date : 2015-02-19
Performance Management In The Public Sector written by Wouter Van Dooren and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-19 with Business & Economics categories.
In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.
Performance Measurement Reporting Obstacles And Accountability
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Author : Paul G. Thomas
language : en
Publisher: ANU E Press
Release Date : 2006-10-01
Performance Measurement Reporting Obstacles And Accountability written by Paul G. Thomas and has been published by ANU E Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-10-01 with Business & Economics categories.
Identifies the ways that politics enters into the creation of performance measurement systems, the selection of the official and unofficial aims of such systems, the selection of performance criteria and measures, the interpretation of findings, the responses to such findings and the implications of performance reporting.
Organizational Performance And Measurement In The Public Sector
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Author : Arie Halachmi
language : en
Publisher: Praeger
Release Date : 1996-03-20
Organizational Performance And Measurement In The Public Sector written by Arie Halachmi and has been published by Praeger this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-03-20 with Business & Economics categories.
Legislative initiatives, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.
Improving Public Services
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Author : Douglas J. Besharov
language : en
Publisher: Oxford University Press
Release Date : 2017
Improving Public Services written by Douglas J. Besharov and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Political Science categories.
"This volume spotlights recent advances in the worldwide use of quantitative performance measures in the public sector, especially approaches that incorporate program evaluation techniques. Chapters include single-country case studies, multi-country comparisons, and thoughtful essays on the challenges of making performance measurement and management work in diverse settings"--
Public Accountability
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Author : Melvin J. Dubnick
language : en
Publisher:
Release Date : 2011
Public Accountability written by Melvin J. Dubnick and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with categories.
Taking The Measure Of Government Performance
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Author : Great Britain: National Audit Office
language : en
Publisher: The Stationery Office
Release Date : 2010-07-14
Taking The Measure Of Government Performance written by Great Britain: National Audit Office and has been published by The Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-07-14 with Political Science categories.
Good performance measurement frameworks show taxpayers what they are getting for their money and enable the Government to assess whether it is achieving its key objectives cost-effectively. In its final review of the quality of the data systems used by government departments to measure progress against Public Service Agreements (PSAs), the NAO concludes that the PSA framework provided a clear focus on the objectives that mattered for the then Government, and had gradually improved. The quality of data systems and of disclosures about measurement policies has risen: 58 per cent of PSA data systems, under 2007's Comprehensive Spending Review (CSR07), were fit for purpose, up from 30 per cent under the 2002 Spending Review. The NAO notes, however, that a third of CSR07 systems needed strengthening to improve controls or transparency and 10 per cent of systems were not fit for purpose. PSAs became progressively more focused on key priorities, and more clearly stated however they generally did not make clear the extent to which outcomes were the result of government activity. And financial information has been poorly linked with PSA indicators. The apportionment of annual departmental expenditure was not broken down by the indicators used to report progress and did not facilitate more in-depth analysis of the cost of progress. This hinders strategic decision-making because it is not clear what allocation of available resources could achieve the best overall results. The ability to link financial and performance information is particularly significant at a time when public sector budgets face severe cuts.
Measuring The Performance Of Public Services
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Author : Michael Pidd
language : en
Publisher: Cambridge University Press
Release Date : 2012-02-02
Measuring The Performance Of Public Services written by Michael Pidd and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-02 with Business & Economics categories.
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. As such, good performance measurement is a crucial component of improvement and planning, monitoring and control, comparison and benchmarking and also ensures democratic accountability. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations, being based on the need to add public value rather than profit. It describes methods and approaches for measuring performance through time, for constructing and using scorecards, composite indicators, the use of league tables and rankings and argues that data-envelopment analysis is a useful tool when thinking about performance. This demonstrates the importance of allowing for the multidimensional nature of performance, as well as the need to base measurement on a sound technical footing.
In Search Of Results
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Author : Organisation for Economic Co-operation and Development
language : en
Publisher: Organisation for Economic Co-operation and Development
Release Date : 1997
In Search Of Results written by Organisation for Economic Co-operation and Development and has been published by Organisation for Economic Co-operation and Development this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Administrative agencies categories.