Conversations At Work
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Can We Talk
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Author : Roberta Chinsky Matuson
language : en
Publisher: Kogan Page Publishers
Release Date : 2021-09-03
Can We Talk written by Roberta Chinsky Matuson and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-03 with Business & Economics categories.
WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage. Can We Talk? includes examples and advice from those who have been there and thrived, as well as lessons learned from conversation failures and example scripts of productive conversations. Readers will learn how to prepare, start and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must be engaged.
Radical Candor
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Author : Kim Scott
language : en
Publisher: Pan Macmillan
Release Date : 2017-03-23
Radical Candor written by Kim Scott and has been published by Pan Macmillan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-23 with Business & Economics categories.
A practical guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, Radical Candor shows you how to be successful while retaining your integrity and humanity. From Kim Scott, former manager at Google and Apple, and CEO coach to Silicon Valley. 'Radical Candor will help you build, lead, and inspire teams to do the best work of their lives' Sheryl Sandberg, author of Lean In A New York Times and Wall Street Journal bestseller If you don't have anything nice to say then don't say anything at all . . . right? While this advice may work for home life, as Kim Scott has seen first hand, it is a disaster when adopted by managers in the work place. Scott earned her stripes as a highly successful manager at Google before moving to Apple where she developed a class on optimal management. Radical Candor draws directly on her experiences at these cutting edge companies to reveal a new approach to effective management that delivers huge success by inspiring teams to work better together by embracing fierce conversations. Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism – delivered to produce better results and help your employees develop their skills and increase success. Great bosses have a strong relationship with their employees, and Scott has identified three simple principles for building better relationships with your employees: Make it personal Get stuff done Understand why it matters Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people love both their work and their colleagues, and are motivated to strive to ever greater success. 'If you manage people - whether it be 1 person or a 1,000 - you need Radical Candor. Now' – Daniel H. Pink, author of the New York Times bestseller Drive Featuring a new preface, afterword and Radically Candid Performance Review Bonus Chapter, the fully revised & updated edition of Radical Candor is packed with even more guidance to help you improve your relationships at work.
Conversations Worth Having
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Author : Jacqueline M. Stavros
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2018-05-22
Conversations Worth Having written by Jacqueline M. Stavros and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-22 with Business & Economics categories.
Conversations can be critical and destructive, or they can be generative and productive. This book shows how to guarantee your conversations will help people, organizations, and communities flourish. --
Fierce Conversations
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Author : Susan Scott
language : en
Publisher: Hachette UK
Release Date : 2011-10-13
Fierce Conversations written by Susan Scott and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-13 with Self-Help categories.
Fierce Conversations is a way of conducting business. An attitude. A way of life. Communications expert Susan Scott maintains that a single conversation can change the trajectory of a career, marriage or life. Whether these are conversations with yourself, partner, colleagues, customers, family or friends, Fierce Conversations shows you how to have conversations that count. Scott reveals how to: *Overcome the barriers to meaningful conversations *Express who you are and what you believe *Confront tough issues with courage, confidence and sensitivity *Overcome fear to get to the heart of the problem *Inspire followers, attract believers and build visions that become reality *Bring about real change through talking *Encourage others to reveal their true opinions Packed with exercises and questionnaires to help you have the best conversations possible, Fierce Conversations will revolutionise the way you communicate.
The Elephant In The Office
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Author : Diane a. Ross
language : en
Publisher:
Release Date : 2013-04
The Elephant In The Office written by Diane a. Ross and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04 with Business & Economics categories.
"A practical approach to difficult conversations in the workplace, with lots of real-life examples to keep the reader investing their time and - can you believe it? - it's actually fun to read." - Yvonne Mann, President, LeaderShifts "Helpful, concrete examples written in practical lay terms. This book will help anyone who chooses to read it." - Chris Dragseth, Director (retired), Service Canada, Human Resources and Skills Development Difficult Conversations at Work: Go from "Nightmare" to "No Problem" As a former lawyer, Diane A. Ross thought she was a difficult conversations expert... so why was she still struggling through those dreaded "tough talks" with her coworkers and colleagues? So began her revelation: the communication skills that knocked 'em dead at the negotiating table were actually destructive to her workplace relationships. Conflicts went unresolved, productivity was stifled, and communication suffered - big time. Sound familiar? The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work is the answer for anyone who has ever wrestled with managing difficult conversations in the workplace. It's full of real-life, easy-to-implement strategies that have stood the test of time. Diane A. Ross' breezy writing style and upbeat sense of humor make this book a fun and informative read that promises to help you create real and lasting change in the workplace (so if you're looking for a dry, bore-me-to-tears-yawn-fest academic-style textbook, please look elsewhere!). Learn to: - Talk so that you are heard - Overcome the "difficult conversation jitters" - Disarm hostile coworkers - and even your boss - Boost communication within your team - Get what you want at work Handling Difficult Conversations Is About to Get a Whole Lot Less Scary/Stressful/Panic-Attack-Inducing If you have ever struggled with a coworker who wasn't pulling their weight or gotten butterflies asking for time off, this book is for you. If you have ever been faced with an unmotivated employee or a team leader who takes credit for your work, this book is for you. Whether you're dealing with a cubicle-mate with B.O., an employee stealing office supplies, a whole department getting laid off, or a team-member who always flies off the handle, The Elephant in the Office is going to get your difficult conversations moving in the right direction. Each chapter is full-to-overflowing with simple step-by-step tips backed by real-life examples, so you can see these strategies in action. Who Should Buy This Book? If you have ever had to cope with: - Anxiety asking for a raise or vacation time - Stress over having to fire someone, discuss employee performance, or give bad news - An overbearing boss - A coworker not pulling his or her weight - A smelly, dirty, crude, rude (or otherwise icky) team-member - Passive-aggressive, antagonistic, or just plain difficult coworkers or employees ...then you need this book! The Elephant in the Office is ideal for individuals hoping to achieve more in the workplace as well as executive teams and HR managers who want the very best from their employees. Handling difficult conversations is about to become a heck of a lot less painful, my friends! You're one good read away from better workplace dynamics, increased productivity, less stress, and more of what you want - out of work and out of life.
How To Listen And How To Be Heard
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Author : Alissa Carpenter
language : en
Publisher: Career Press
Release Date : 2020
How To Listen And How To Be Heard written by Alissa Carpenter and has been published by Career Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with Business & Economics categories.
"There's no denying that our workplaces are more diverse than ever. The best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. This book is about learning how to communicate with, through, and alongside what makes us different. It's about open dialogue and practical tools to get everyone onto the same page--or at least into the same room--working toward authentic communication in the workplace"--
The Four Conversations
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Author : Jeffrey D. Ford
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2009-08-10
The Four Conversations written by Jeffrey D. Ford and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-08-10 with Business & Economics categories.
Talk is powerful. Engaging in the right conversation at the right time is key to both personal and organizational success. And it isn’t just ‘difficult’ conversations that matter. The Four Conversations clearly demonstrates it is the everyday dialogue we have with one another that is critical. Armed with a solid body of research and their own first-hand observations, Jeffrey and Laurie Ford identify four types of conversations that every one of us must use to get things done: initiative conversations to introduce something new; understanding conversations to help people relate to new ideas or processes; performance conversations to request specific actions and results; and closure conversations to complete work and give people a sense of accomplishment . They identify the specific elements that make each of these conversations successful and show how they can be put together in different ways to achieve different objectives. The Four Conversations demonstrates how to use the right conversation at the right time—planning and starting each one well, and finishing every conversation effectively—to produce the results we want and the improved productivity our organizations need. And through dozens of personal stories and sample dialogues, the authors illustrate how real people in real situations have used the four conversations, either alone or in combination, to more effectively combat common workplace problems and lay the foundations for enduring success: stronger relationships, better buy-in, and a greater feeling of personal and professional achievement for everyone.
Conversations At Work
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Author : Tim Baker
language : en
Publisher: Springer
Release Date : 2016-04-29
Conversations At Work written by Tim Baker and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-29 with Business & Economics categories.
Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.
Tough Conversations At Work
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Author : Sherry R Smith
language : en
Publisher: Independently Published
Release Date : 2018-12-16
Tough Conversations At Work written by Sherry R Smith and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-16 with Business & Economics categories.
Tough workplace conversations are difficult to handle, and this is why most of us try to avoid it. When you avoid tough conversation, you lean into vulnerability instead of doing good office work. If you have to deal with tough conversation regularly, then this book is for you. If you are looking for a complete tough conversation handbook, then this book offers a step-by-step approach to having those conversations with less stress and more success. This book offers a respectful and realistic approach on how to anticipate and engage in these encounters in a way that will achieve the best results for everyone involved.Whether you are an employee, coworker or the boss, you need to have tough conversations from time to time. This tough conversation guide can help you bite the bullet and say what needs saying. Unlike most books on the subject, this tough conversation guide is brief, to the point and easy to understand. This tough conversation book offers realistic and simple dialogues that employees and managers can use to facilitate direct, clear interactions with each other. One of the biggest obstacles of tough conversation is fear. Eliminating fear can make you better at tough conversation and this book shows you how to replace fear with courage and confidence.This book makes you confident and provides tools and tactics to navigate the tough conversation confidently and effectively. This solution-oriented, practical book describes some of the most common work-related communication problems most employees are likely to encounter. This tough conversation book is for both employees and managers who can use the guidance provided in the book to protect themselves and their organizations. Once you master the skills mentioned in this book, you will find all your conversations becoming easier, less stressful and more fruitful and productive.
Difficult Conversations
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Author : Douglas Stone
language : en
Publisher: Gardners Books
Release Date : 2000
Difficult Conversations written by Douglas Stone and has been published by Gardners Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Psychology categories.
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive? Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.