Conversations At Work
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How To Listen And How To Be Heard
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Author : Alissa Carpenter
language : en
Publisher: Red Wheel/Weiser
Release Date : 2020-05-11
How To Listen And How To Be Heard written by Alissa Carpenter and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-11 with Business & Economics categories.
Named a Best Nonfiction Book of 2020 by Cosmopolitan! For anyone who has ever felt their voice isn't heard at work. This is a guide on how to empower yourself and others to communicate with people who think, act, and experience things differently than you do, and do so with more confidence, candor, and authenticity.Too often, people avoid difficult conversations; but these discussions often need to happen to bring people together so we can all succeed.There's no denying that our workplaces are more diverse than ever. Age, race, gender—there are so many different perspectives and experiences being brought to the table. And the best employees and leaders know that harnessing the power of these differences will build stronger teams, ideas, and organizations. But how do we do this? If we all think, feel, and act so differently, how do we get anything done?The first step is recognizing that these differences exist. And that they're here to stay. We need to respect and embrace our varied viewpoints, and then we can start to communicate across (not against) them.How to Listen and How to be Heard shows you how to bridge the conversation gap and use your unique voice to start powerful conversations. This book is about learning how to communicate with, through, and alongside what makes us different. It's about open dialogue and practical tools that get everyone on the same page—or at least in the same room. It's not about quick fixes or the absence of conflict; it's about working toward authentic communication in the workplace—for managers, employees, and colleagues from all fields. It's about remembering that we're all here to work together.
Conversations At Work
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Author : Tim Baker
language : en
Publisher: Springer
Release Date : 2016-04-29
Conversations At Work written by Tim Baker and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-29 with Business & Economics categories.
Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.
Tough Conversations At Work
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Author : Sherry R Smith
language : en
Publisher: Independently Published
Release Date : 2018-12-16
Tough Conversations At Work written by Sherry R Smith and has been published by Independently Published this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-16 with Business & Economics categories.
Tough workplace conversations are difficult to handle, and this is why most of us try to avoid it. When you avoid tough conversation, you lean into vulnerability instead of doing good office work. If you have to deal with tough conversation regularly, then this book is for you. If you are looking for a complete tough conversation handbook, then this book offers a step-by-step approach to having those conversations with less stress and more success. This book offers a respectful and realistic approach on how to anticipate and engage in these encounters in a way that will achieve the best results for everyone involved.Whether you are an employee, coworker or the boss, you need to have tough conversations from time to time. This tough conversation guide can help you bite the bullet and say what needs saying. Unlike most books on the subject, this tough conversation guide is brief, to the point and easy to understand. This tough conversation book offers realistic and simple dialogues that employees and managers can use to facilitate direct, clear interactions with each other. One of the biggest obstacles of tough conversation is fear. Eliminating fear can make you better at tough conversation and this book shows you how to replace fear with courage and confidence.This book makes you confident and provides tools and tactics to navigate the tough conversation confidently and effectively. This solution-oriented, practical book describes some of the most common work-related communication problems most employees are likely to encounter. This tough conversation book is for both employees and managers who can use the guidance provided in the book to protect themselves and their organizations. Once you master the skills mentioned in this book, you will find all your conversations becoming easier, less stressful and more fruitful and productive.
Workstorming
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Author : Rob Kendall
language : en
Publisher: Duncan Baird Publishers
Release Date : 2016-09-15
Workstorming written by Rob Kendall and has been published by Duncan Baird Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-15 with Self-Help categories.
Whatever your job you need to communicate with others, as even when your intentions are sound, the impact of a bad conversation can be highly destructive. If people in your work community form a negative opinion of you, they stop properly listening. Rob explains how and why your career success can depend so much on good communication at work. Each chapter is short and self-contained, focusing on a specific topic with clear steps for action and a key lesson. As in Blamestorming, there is a cast of characters placed in a variety of situations in which they experience conversations go wrong. Using five simple 'warning signs' to watch out for Rob explains how the characters could change the way they speak and listen in order to achieve a positive outcome.
Can We Talk
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Author : Roberta Chinsky Matuson
language : en
Publisher: Kogan Page Publishers
Release Date : 2021-09-03
Can We Talk written by Roberta Chinsky Matuson and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-03 with Business & Economics categories.
WINNER: Independent Press Award 2022 - Career Are you avoiding an uncomfortable conversation at work? If you're an executive or a team leader, strengthening your organization's ability to have difficult conversations is necessary and worth the discomfort. The key to successful dialogue starts and ends with changing the conversation. Recognizing that it takes two people to engage in meaningful outcomes, Can We Talk? outlines what each contributor needs to do to achieve the best possible result. Using examples from everyday work situations, this book offers guidance on how to create the right conditions for a meaningful discussion. The author identifies the seven key principles that enable both parties to gain a deeper understanding of what the other person may be thinking and will help establish their point of view more clearly: confidence, clarity, compassion, curiosity, compromise, credibility, courage. Can We Talk? includes examples and advice from those who have been there and thrived, as well as lessons learned from conversation failures and example scripts of productive conversations. Readers will learn how to prepare, start and manage the potentially challenging exchange of words that typically occur at work, and come away with an understanding that for any conversation to take place, both parties must be engaged.
Talk To Me
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Author : Sue Johnston
language : en
Publisher: It's Understood Communication, Incorporated
Release Date : 2012-06
Talk To Me written by Sue Johnston and has been published by It's Understood Communication, Incorporated this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06 with Business & Economics categories.
Talk that Works introduces concepts of conversation by telling a story. Good and bad workplace communication strategies are highlighted. Each chapter includes a story, followed by analysis of the situation using management theory or scientific research, and a workbook section with exercises and points to ponder. Team work and project management are the focus of this story. Table of contents: * An invitation to talk * A powerful business tool * An audience of one * The things you can control * The communication styles * Whats going right? * I want that, too! * Not another re-plan * Catching the virus * reporting in * In retrospect * Paul's report - exceutive summary * Talk to me manifesto * Katy's booklet - communication styles * Learn more * Katy's best biscotti recipe.
Managing Difficult Conversations At Work
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Author : Sue Clark
language : en
Publisher:
Release Date : 2007
Managing Difficult Conversations At Work written by Sue Clark and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business communication categories.
Difficult conversations can be highly destructive both for the people involved and for the business as a whole. This book provides a radical new approach to reflecting on and carrying out difficult conversations. Exercises and examples are provided throughout.
Surviving Dreaded Conversations How To Talk Through Any Difficult Situation At Work
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Author : Donna Flagg
language : en
Publisher: McGraw Hill Professional
Release Date : 2008-10-15
Surviving Dreaded Conversations How To Talk Through Any Difficult Situation At Work written by Donna Flagg and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-15 with Business & Economics categories.
The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it’s firing an employee, asking for a raise or delivering bad financial news to a client or staff, expert author Donna Flagg shows readers how to stop putting off these uncomfortable conversations and start successfully facing them head-on. Filled with tips, strategies, exercises, and easy-to-memorize scripts for effective preparation, Surviving Dreaded Conversations is packed with practical advice to help professionals get through the rough spots in the workplace.
Courageous Conversations At Work Volume One
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Author : David Lee
language : en
Publisher:
Release Date : 2019-09-05
Courageous Conversations At Work Volume One written by David Lee and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-05 with categories.
Perhaps the biggest challenge-and the biggest source of stress-for most people in the workplace is dealing with difficult people and having difficult conversations. Dealing with a Difficult Co-worker, and future volumes in the Courageous Conversations at Work series, are each designed to present the reader with techniques and guiding principles for bringing up difficult issues in an entertaining story-based format. This series is also designed to be used by training and development professionals as the foundation for in-house seminars, where each story could be used to engage learners in a facilitated conversation or workshop on how to address the particular issue raised in that story.TABLE of CONTENTSSECTION ONEAbout This SeriesIntroductionWhere This Comes From and What That Has to Do With YouHow to Make the Most of ThisSECTION TWODid He Really Just Say That?From Ruminating to Plotting RevengeComing to My SensesSo What Does "Address an Issue Directly" Actually Look Like?What Do I Share And What Do I NOT Share?What's The Outcome I Desire?Transforming a Counterproductive Outcome Intention to a Productive OneStarting the Conversation Off on the Right FootWhat If It All Goes Wrong?How Do You Manage Up When Your Boss Isn't Likely to Care?Doesn't All This Worst Case Scenario Thinking Just Add To Your Stress?It's Game On...Why Did I Choose This for My Declaration/Invitation?Sam RespondsWas He Really Telling the Truth?What Can We Learn From Sam's Response?Where NOT To Go From HereGauging Someone's Comfort with Open, "Deep" ConversationTrue Confession TimeLet's End This Off on a High NoteSECTION THREEWhat Can We Learn From This Story?A Quick Review and Reminders For Future Courageous ConversationsNext StepsABOUT THE AUTHOR: David Lee, the founder of HumanNature@Work, works with employers who want to improve employee engagement, productivity, and customer service through his consulting, coaching, and training. He has worked with organizations and presented at conferences both domestically and abroad.Recently, his work on what makes organizations resilient and employees perform at their best has focused on the central role productive relationships and productive conversations have on these outcomes, with this being the take away message: "Every better business result you want requires having a better conversation."COMMENTS FROM SEMINAR PARTICIPANTS"Your presentation on Constructive Conversations got rave reviews and I hope we can bring you back to Granite State College again soon!"Beth Dalzell, Granite State College, NHYour program on Constructive Conversations was THE most memorable seminar I've ever attended, and I've been to a lot of training and a lot of school.Ingrid Lederman, DDJ Capital Management, LLC, Waltham, MA"It's an educational privilege and pleasure to learn from David Lee! When he's presenting to audiences large and small his insights about workplace dynamics, leadership, and striving for our personal best resonate with everyone. David provides invaluable aha moments that translate into actionable takeaways. He always exceeds expectations, leaving participants wanting more. Equally impressive are David's small group and team facilitation skills. Having participated in several of David's sessions with my C-suite colleagues, I've witnessed David's strong listening skills and ability to synthesize information and appropriately direct (and re-direct) conversations. Because he has the ability to build trust and rapport quickly, it affords him the necessary gateway for a deep dive into pertinent issues. His presence and unique coaching style lead to worthwhile learning for everyone. Five stars for David Lee!" Lisa Drew McIlwain, Southern Maine Health Center, ME
The Elephant In The Office
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Author : Diane a. Ross
language : en
Publisher:
Release Date : 2013-04
The Elephant In The Office written by Diane a. Ross and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04 with Business & Economics categories.
"A practical approach to difficult conversations in the workplace, with lots of real-life examples to keep the reader investing their time and - can you believe it? - it's actually fun to read." - Yvonne Mann, President, LeaderShifts "Helpful, concrete examples written in practical lay terms. This book will help anyone who chooses to read it." - Chris Dragseth, Director (retired), Service Canada, Human Resources and Skills Development Difficult Conversations at Work: Go from "Nightmare" to "No Problem" As a former lawyer, Diane A. Ross thought she was a difficult conversations expert... so why was she still struggling through those dreaded "tough talks" with her coworkers and colleagues? So began her revelation: the communication skills that knocked 'em dead at the negotiating table were actually destructive to her workplace relationships. Conflicts went unresolved, productivity was stifled, and communication suffered - big time. Sound familiar? The Elephant in the Office: Super-Simple Strategies for Difficult Conversations at Work is the answer for anyone who has ever wrestled with managing difficult conversations in the workplace. It's full of real-life, easy-to-implement strategies that have stood the test of time. Diane A. Ross' breezy writing style and upbeat sense of humor make this book a fun and informative read that promises to help you create real and lasting change in the workplace (so if you're looking for a dry, bore-me-to-tears-yawn-fest academic-style textbook, please look elsewhere!). Learn to: - Talk so that you are heard - Overcome the "difficult conversation jitters" - Disarm hostile coworkers - and even your boss - Boost communication within your team - Get what you want at work Handling Difficult Conversations Is About to Get a Whole Lot Less Scary/Stressful/Panic-Attack-Inducing If you have ever struggled with a coworker who wasn't pulling their weight or gotten butterflies asking for time off, this book is for you. If you have ever been faced with an unmotivated employee or a team leader who takes credit for your work, this book is for you. Whether you're dealing with a cubicle-mate with B.O., an employee stealing office supplies, a whole department getting laid off, or a team-member who always flies off the handle, The Elephant in the Office is going to get your difficult conversations moving in the right direction. Each chapter is full-to-overflowing with simple step-by-step tips backed by real-life examples, so you can see these strategies in action. Who Should Buy This Book? If you have ever had to cope with: - Anxiety asking for a raise or vacation time - Stress over having to fire someone, discuss employee performance, or give bad news - An overbearing boss - A coworker not pulling his or her weight - A smelly, dirty, crude, rude (or otherwise icky) team-member - Passive-aggressive, antagonistic, or just plain difficult coworkers or employees ...then you need this book! The Elephant in the Office is ideal for individuals hoping to achieve more in the workplace as well as executive teams and HR managers who want the very best from their employees. Handling difficult conversations is about to become a heck of a lot less painful, my friends! You're one good read away from better workplace dynamics, increased productivity, less stress, and more of what you want - out of work and out of life.