Crisis Communication In The Digital Age
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Crisis Communication In A Digital World
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Author : Mark Sheehan
language : en
Publisher: Cambridge University Press
Release Date : 2015-04-15
Crisis Communication In A Digital World written by Mark Sheehan and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-04-15 with Social Science categories.
Crisis communication in a digital world provides an introduction to major crisis communication theories and issues management. Written by authors with over six decades combined experience in the public relations field, it is an essential resource for those learning to apply communications and public relations to crisis situations.
Crisis Communication In The Digital Age
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Author : Ayse Simin Kara
language : en
Publisher: Cambridge Scholars Publishing
Release Date : 2018-12-13
Crisis Communication In The Digital Age written by Ayse Simin Kara and has been published by Cambridge Scholars Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-13 with Business & Economics categories.
Over the course of recent years, in countries with high crisis expectation and risk probabilities, such as Turkey, a significant rise in the number of crises has been observed. Since current crisis practices are incident-specific, the role of public relations is largely overlooked, and, furthermore, crisis communication studies in non-Western cultures are scarce; this book fills these gaps through two distinct studies. The first highlights crisis management types and strategies by reflecting on interview responses collected from 35 different sectors and sub-sectors in Turkey. While interview findings are used to inform strategical know-how regarding the shift from crisis to opportunity during times of turbulence, the elicited responses reveal how practitioners perceive and respond to crises in the contemporary media landscape. The second analyses the recent upheaval caused by Watsons Turkey as a case study to stress the vital role of public relations in times of crisis.
Crisis Communication In A Digital World
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Author : Mark Sheehan
language : en
Publisher: Cambridge University Press
Release Date : 2015-04-15
Crisis Communication In A Digital World written by Mark Sheehan and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-04-15 with Social Science categories.
Crisis communication in a digital world provides an introduction to major crisis communication theories and issues management, using practical examples from Australia and New Zealand. The book examines how public relations can influence the nature of a crisis and the impact of its aftermath. It explores the role of PR specialists in different crisis situations - including natural disasters and morphing crises - and examines the challenges they face in a world where social media is a key source of communication. Readers are provided with an in-depth understanding of crisis communication and issues management through practical approaches, strategies and skills, which are supplemented by relevant theories based on evidence and experience. International perspectives have been included throughout to illustrate the impact of multinational companies on the digital world, including global media cycles and social media activism. Each chapter explores a different aspect of communications, including media, natural disasters and celebrity crises.
The Four Stages Of Highly Effective Crisis Management
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Author : Jane Jordan
language : en
Publisher: CRC Press
Release Date : 2011-03-14
The Four Stages Of Highly Effective Crisis Management written by Jane Jordan and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-14 with Business & Economics categories.
From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l
We Have A Pr O Blem
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Author : Tai Ho Woon
language : en
Publisher:
Release Date : 2016
We Have A Pr O Blem written by Tai Ho Woon and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Communication in crisis management categories.
Strategic Corporate Communication In The Digital Age
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Author : Mark Anthony Camilleri
language : en
Publisher: Emerald Group Publishing
Release Date : 2021-02-19
Strategic Corporate Communication In The Digital Age written by Mark Anthony Camilleri and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-02-19 with Business & Economics categories.
Strategic Corporate Communication in the Digital Age explores how contemporary communication approaches are crossing boundaries as innovative media formats and digital transformations offer new challenges and opportunities to academia and practitioners.
Social Media Storms
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Author : Pernille Rydén
language : en
Publisher: Routledge
Release Date : 2021-08-25
Social Media Storms written by Pernille Rydén and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-25 with Business & Economics categories.
This fascinating new book explores the benefits and dynamics of social media storms and identifies the possible opportunities that they present for further engagement with customers. It provides actionable managerial advice on planning for, measuring, and innovatively navigating social media storms. Based on a sound theoretical background and illustrated by vivid real-life examples and case studies throughout every chapter, this book combines thorough explanations of the elements of business decision-making, market interaction, consumer psychology, branding, and business communication. In comparison to the existing literature, the book departs from the classical, but insufficient crisis communication management approaches to suggest novel frameworks and tools for empowering businesses, consumers, and broader societies in the digital age. Social Media Storms: Empowering Leadership Beyond Crisis Management provides advanced undergraduate and postgraduate digital marketing, marketing communications, strategy, and crisis management students with a comprehensive understanding of the social media storm phenomenon and helps marketing and communications professionals to leverage the opportunities that social media storms are bringing.
Social Media And Crisis Communication
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Author : Yan Jin
language : en
Publisher: Routledge
Release Date : 2022-02-25
Social Media And Crisis Communication written by Yan Jin and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-25 with Business & Economics categories.
The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in crisis communication. Specific crisis arenas such as health, corporate, nonprofit, religious, political, and disaster are examined in depth, along with social media platforms and newer technology. Social Media and Crisis Communication, Second Edition provides a fresh look at the role of visual communication in social media and a more global review of social media and crisis communication literature. With an enhanced focus on the ethics section, a short communication overview piece, and case studies for each area of application, it is practical for use in a variety of learning settings. A must-read for scholars, advanced students, and practitioners who wish to stay on the leading edge of research, this book will appeal to those in public relations, strategic communications, corporate communications, government and NGO communications, and emergency and disaster response.
Crisis Management
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Author : Kashif Ahmed
language : en
Publisher: Kashif Ahmed
Release Date :
Crisis Management written by Kashif Ahmed and has been published by Kashif Ahmed this book supported file pdf, txt, epub, kindle and other format this book has been release on with Education categories.
In Crisis Management in a Hyper connected World, author explores the intricate landscape of crisis management in an era defined by unprecedented interconnectivity. The book delves into the challenges and opportunities that arise when crises unfold in a hyper connected global environment, where information travels at the speed of light and every action has the potential to reverberate across borders. As we navigate an increasingly interconnected world, crises can escalate rapidly, affecting businesses, governments, and individuals alike. This comprehensive guide provides insights, strategies, and real-world examples to empower leaders, decision-makers, and crisis responders in effectively managing and mitigating the impact of crises. Key Topics Explored: 1. Digital Crisis Communication: Unravel the complexities of crisis communication in a digital age, addressing the role of social media, instant messaging, and online platforms in shaping public perception during a crisis. 2. Cybersecurity Challenges: Examine the escalating threats of cyber-attacks and data breaches, offering strategies to safeguard sensitive information and fortify digital infrastructures. 3. Global Supply Chain Disruptions: Analyze the vulnerabilities within global supply chains and discover proactive measures to minimize disruptions during times of crisis. 4. Leadership in Uncertainty: Explore the unique demands placed on leaders in times of crisis, emphasizing the importance of adaptability, decisiveness, and clear communication. 5. Cross-Cultural Crisis Response: Investigate the cultural nuances that impact crisis response strategies, recognizing the diverse perspectives that shape international reactions to crises. 6. Health Crisis Management: Learn from recent health crises and pandemics, understanding the vital role of public health measures, communication, and global cooperation in mitigating the impact. 7. Environmental Crises: Address the growing challenges posed by natural disasters, climate change, and environmental emergencies, emphasizing the need for sustainable crisis management solutions. 8. Ethical Dilemmas: Navigate the ethical considerations inherent in crisis management, examining the choices faced by organizations and leaders when responding to crises. 9. Technological Solutions: Evaluate cutting-edge technologies and tools that can enhance crisis preparedness, response, and recovery efforts in a hyperconnected world. 10. Resilience and Recovery: Focus on building organizational and societal resilience, providing a roadmap for recovery and growth in the aftermath of a crisis.
Social Media Crisis Communication And Emergency Management
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Author : Connie M. White
language : en
Publisher: CRC Press
Release Date : 2011-09-20
Social Media Crisis Communication And Emergency Management written by Connie M. White and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-20 with Computers categories.
Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home