Crisis Management At The Speed Of The Internet
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Crisis Management At The Speed Of The Internet
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Author : Bob Hayes
language : en
Publisher: Elsevier
Release Date : 2013-03-25
Crisis Management At The Speed Of The Internet written by Bob Hayes and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-25 with Computers categories.
Crisis Management at the Speed of the Internet provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation. Within minutes, the online consumer community can propel a company into an image crisis, brand damage, and a financial disaster—even if the viral information isn’t factual. It is critical that an organization respond quickly and decisively to crises in online media. The report explores examples of companies that have experienced this kind of impact, and describes practical, strategic methods for mitigating and resolving a crisis, including cross-functional team readiness and internal communications training. It is a valuable resource for any security professional working to create or improve an existing corporate crisis management policy. Crisis Management at the Speed of the Internet is a part of Elsevier’s Security Executive Council Risk Management Portfolio, a collection of real world solutions and "how-to" guidelines that equip executives, practitioners, and educators with proven information for successful security and risk management programs. Provides security executives and practitioners with an overview of the potentially harmful impact of social media communication on corporate reputation Cites examples of companies that have experienced this kind of threat and describes the successes or failures of their responses Describes practical, strategic methods for mitigating and resolving a crisis
Encyclopedia Of Crisis Management
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Author : K. Bradley Penuel
language : en
Publisher: SAGE
Release Date : 2013-03
Encyclopedia Of Crisis Management written by K. Bradley Penuel and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03 with Business & Economics categories.
From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.).@* Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study.@* The work concludes with a comprehensive Index, which-in the electronic version-combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities.@* A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts.@* Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.
Crisis Management Concepts Methodologies Tools And Applications
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Author : Management Association, Information Resources
language : en
Publisher: IGI Global
Release Date : 2013-11-30
Crisis Management Concepts Methodologies Tools And Applications written by Management Association, Information Resources and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-30 with Technology & Engineering categories.
"This book explores the latest empirical research and best real-world practices for preventing, weathering, and recovering from disasters such as earthquakes or tsunamis to nuclear disasters and cyber terrorism"--Provided by publisher.
Crisis Management In The Age Of Social Media
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Author : Louis Capozzi
language : en
Publisher: Business Expert Press
Release Date : 2013-07-02
Crisis Management In The Age Of Social Media written by Louis Capozzi and has been published by Business Expert Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07-02 with Business & Economics categories.
Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.
The Four Stages Of Highly Effective Crisis Management
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Author : Jane Jordan
language : en
Publisher: CRC Press
Release Date : 2011-03-14
The Four Stages Of Highly Effective Crisis Management written by Jane Jordan and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-14 with Business & Economics categories.
From the Japanese tsunami and the Egyptian revolution to the Haitian earthquake and the Australian floods, social media has proven its power to unite, coalesce, support, champion, and save lives. Presenting cutting-edge media communication solutions, The Four Stages of Highly Effective Crisis Management explains how to choose the appropriate l
Ongoing Crisis Communication
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Author : W. Timothy Coombs
language : en
Publisher: SAGE Publications
Release Date : 2018-12-18
Ongoing Crisis Communication written by W. Timothy Coombs and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-18 with Business & Economics categories.
Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making. Visit the author′s blog at https://coombscrisiscommunication.wordpress.com.
Internet Of Things And Ai For Natural Disaster Management And Prediction
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Author : Satishkumar, D.
language : en
Publisher: IGI Global
Release Date : 2024-03-07
Internet Of Things And Ai For Natural Disaster Management And Prediction written by Satishkumar, D. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-07 with Nature categories.
In a world where natural disasters wreak havoc with increasing frequency and severity, the need for accurate prediction and effective management has never been more critical. From earthquakes shattering communities to floods submerging vast regions, these events endanger lives and strain resources and infrastructure to their limits. Yet, amidst this turmoil, traditional forecasting methods often need to catch up, leaving us vulnerable and reactive rather than proactive. This comprehensive academic collection provides a beacon of hope in uncertain circumstances: Internet of Things and AI for Natural Disaster Management and Prediction. By bridging the gap between theory and practice, this book empowers academics, policymakers, and practitioners alike to harness the full potential of machine learning in safeguarding lives and livelihoods.
Social Media And Crisis Communication
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Author : Yan Jin
language : en
Publisher: Routledge
Release Date : 2022-02-25
Social Media And Crisis Communication written by Yan Jin and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-25 with Business & Economics categories.
The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in crisis communication. Specific crisis arenas such as health, corporate, nonprofit, religious, political, and disaster are examined in depth, along with social media platforms and newer technology. Social Media and Crisis Communication, Second Edition provides a fresh look at the role of visual communication in social media and a more global review of social media and crisis communication literature. With an enhanced focus on the ethics section, a short communication overview piece, and case studies for each area of application, it is practical for use in a variety of learning settings. A must-read for scholars, advanced students, and practitioners who wish to stay on the leading edge of research, this book will appeal to those in public relations, strategic communications, corporate communications, government and NGO communications, and emergency and disaster response.
Now Is Too Late
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Author : Gerald R. Baron
language : en
Publisher: FT Press
Release Date : 2003
Now Is Too Late written by Gerald R. Baron and has been published by FT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
Baron shows executives and PR professionals precisely how the rules have changed and why public discourse has turned so ugly. Next, he offers a roadmap for defending oneself. Discover how to build reputation equity in today's environment; how to survive the maelstrom through clear thinking and strategy; and how to recover a reputation in the aftermath of a PR crisis.
Social Media Use In Crisis And Risk Communication
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Author : Harald Hornmoen
language : en
Publisher: Emerald Group Publishing
Release Date : 2018-10-01
Social Media Use In Crisis And Risk Communication written by Harald Hornmoen and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-01 with Social Science categories.
The ebook edition of this title is Open Access and is freely available to read online. Presenting research on social media use in crisis and risk cases: a terrorist attack, a natural disaster and an infectious disease of international concern, this book investigates how social media plays a crucial role in mitigating or preventing crises.