Customer Service Manual
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Customer Service
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Author : Sandy Leong
language : en
Publisher:
Release Date : 2005-01-01
Customer Service written by Sandy Leong and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-01-01 with Customer services categories.
Customer Service Skills For Technicians
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Author : Colin H. Rose
language : en
Publisher:
Release Date : 1996
Customer Service Skills For Technicians written by Colin H. Rose and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Customer relations categories.
Customer Service Manual
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Author : Benjamin I. French
language : en
Publisher:
Release Date : 1976
Customer Service Manual written by Benjamin I. French and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1976 with Business & Economics categories.
Creative Customer Service
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Author : Ken Drummond
language : en
Publisher:
Release Date : 1992
Creative Customer Service written by Ken Drummond and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Customer relations categories.
Practical Handbook Of Customer Service Operations
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Author : Warren Blanding
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Practical Handbook Of Customer Service Operations written by Warren Blanding and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.
Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Herbert Goeler of American Cyanamid and Keith Slater of Johns-Manville, the latter now retired, are certainly the brightest stars in my particular customer service galaxy. They have been well-springs of information, thinkers and thought starters, friends and fellow-believers, for almost two decades. Without the encouragement and inspiration they gave me, this book would be much shorter and far less relevant. In 1984, my firm presented Herb and Keith with our special "Patron Saint" Award; it doesn't say nearly enough for what they have meant to me personally and, through me, to the field of customer service management where I disseminate ideas and guidance as an editor and teacher. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U. S. and Canada. Through this activity I met many wonderful people who in many cases taught me more than I taught them.
Basic Customer Service Handbook
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Author : Iris Shropshire
language : en
Publisher: Page Publishing Inc
Release Date : 2022-12-14
Basic Customer Service Handbook written by Iris Shropshire and has been published by Page Publishing Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-12-14 with Self-Help categories.
Basic Customer Service Handbook was created to serve as a blueprint to provide an understanding of and the need for dedicated and exceptional customer service for sustained success in business and throughout life. It is written with positivity and insight to inspire and improve business and personal relationships to ensure customer appreciation and loyalty. It offers tools and techniques for self-assessment, communication, and listening skills. This book will serve Human Resource Departments, managers, etc., in small, midsize, and large corporations. It should be used as a company reference and provided to new employees during onboarding to set company expectations. No matter the professional level or experience, the material in this book will serve anyone with the desire to improve their understanding of quality customer service.
180 Ways To Walk The Customer Service Talk
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Author : Eric Lee Harvey
language : en
Publisher: The Walk The Talk Company
Release Date : 1999
180 Ways To Walk The Customer Service Talk written by Eric Lee Harvey and has been published by The Walk The Talk Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Consumer satisfaction categories.
180 Ways To Walk The Customer Service Talk is the resource you'll want to read and distribute to every person in your organization. Packed with powerful strategies and tips to cultivate world-class customer service, this handbook promises to be the answer to getting everyone "Walking The Customer Service Talk" and building a reputation of service integrity. At its low price, if everyone adopts just a few ideas to help ensure customers come back again, this book will pay for itself. All employees at every level of the organization need this powerful guide ... from front line employees, to call center representatives, sales people, telemarketers, managers, client services and marketing teams.
Customer Service Skills For Technicians
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Author : Colin H. Rose
language : en
Publisher:
Release Date : 1996
Customer Service Skills For Technicians written by Colin H. Rose and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Customer relations categories.
It S Hard To Find Good Help These Days
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Author : BeanFit Publishing
language : en
Publisher: Beanfit Publishing
Release Date : 2013-05-28
It S Hard To Find Good Help These Days written by BeanFit Publishing and has been published by Beanfit Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-28 with categories.
It's Hard to Find Good Help These Days is a realistic guide to providing outstanding customer service. Rather than a boring layout of a typical business manual, this book provides guidance via entertaining vignettes based on actual experiences Murdock had as a customer. Hop from story to story while you learn what each professional did right and/or wrong.
Navy Customer Service Manual
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Author :
language : en
Publisher:
Release Date : 1989
Navy Customer Service Manual written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1989 with Customer relations categories.