Dealing With Difficult People Collins Business Secrets
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Dealing With Difficult People Collins Business Secrets
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Author : David Brown
language : en
Publisher: HarperCollins UK
Release Date : 2010-05-27
Dealing With Difficult People Collins Business Secrets written by David Brown and has been published by HarperCollins UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-05-27 with Business & Economics categories.
The tricks that experts and top professionals use to overcome difficult people.
People Management Collins Business Secrets
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Author : Rus Slater
language : en
Publisher: HarperCollins UK
Release Date : 2010-05-27
People Management Collins Business Secrets written by Rus Slater and has been published by HarperCollins UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-05-27 with Business & Economics categories.
The people management secrets that experts and top professionals use.
Getting Things Done
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Author : Rus Slater
language : en
Publisher: HarperCollins UK
Release Date : 2010
Getting Things Done written by Rus Slater and has been published by HarperCollins UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Business & Economics categories.
The secrets that experts and top professionals use to get things done. Get results fast with this quick, easy guide to the fundamentals of getting things done. It includes: how to get more done in less time; manage upwards, downwards and sideways; under-promise and over-deliver; and overcome difficult people and issues.
151 Quick Ideas To Deal With Difficult People
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Author : Carrie Mason-Draffen
language : en
Publisher: Red Wheel/Weiser
Release Date : 2007-01-01
151 Quick Ideas To Deal With Difficult People written by Carrie Mason-Draffen and has been published by Red Wheel/Weiser this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-01-01 with Business & Economics categories.
Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.
Dealing With Difficult People Hbr Emotional Intelligence Series
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Author : Harvard Business Review
language : en
Publisher: Harvard Business Press
Release Date : 2018-04-17
Dealing With Difficult People Hbr Emotional Intelligence Series written by Harvard Business Review and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-17 with Business & Economics categories.
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Communication
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Author : Carolyn Boyes
language : en
Publisher: HarperCollins UK
Release Date : 2010
Communication written by Carolyn Boyes and has been published by HarperCollins UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Business & Economics categories.
Excel in meetings and presentations- Master email and written communication.
Secrets Of Dealing With Difficult People
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Author : Mark Lauderdale
language : en
Publisher:
Release Date : 2013
Secrets Of Dealing With Difficult People written by Mark Lauderdale and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with categories.
Powerful Phrases For Dealing With Difficult People
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Author : Renee Evenson
language : en
Publisher: AMACOM
Release Date : 2013-10-15
Powerful Phrases For Dealing With Difficult People written by Renee Evenson and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-15 with Business & Economics categories.
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
201 Ways To Deal With Difficult People
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Author : Alan Axelrod
language : en
Publisher: M J F Books
Release Date : 2001
201 Ways To Deal With Difficult People written by Alan Axelrod and has been published by M J F Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Family & Relationships categories.
Dealing With Difficult People
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Author : Bobbi Linkemer
language : en
Publisher:
Release Date : 1999
Dealing With Difficult People written by Bobbi Linkemer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Interpersonal relations categories.
A guide to the business skill of dealing with difficult people. It demonstrates how to assess your skills, oversee your own improvement, and maintain it for the future. The exercise-based programme includes self-testing tables.