Dealing With Difficult People
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Dealing With Difficult People Hbr Emotional Intelligence Series
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Author : Harvard Business Review
language : en
Publisher: Harvard Business Press
Release Date : 2018-04-17
Dealing With Difficult People Hbr Emotional Intelligence Series written by Harvard Business Review and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-04-17 with Business & Economics categories.
Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
How To Deal With Difficult People
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Author : Gill Hasson
language : en
Publisher: John Wiley & Sons
Release Date : 2014-10-29
How To Deal With Difficult People written by Gill Hasson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-29 with Business & Economics categories.
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Powerful Phrases For Dealing With Difficult People
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Author : Renee Evenson
language : en
Publisher: AMACOM
Release Date : 2013-10-15
Powerful Phrases For Dealing With Difficult People written by Renee Evenson and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-15 with Business & Economics categories.
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
Dealing With Difficult People
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Author : Roy C. Lilley
language : en
Publisher: Kogan Page Publishers
Release Date : 2006
Dealing With Difficult People written by Roy C. Lilley and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Dealing With Difficult People
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Author : Dr. Rick Brinkman
language : en
Publisher: McGraw Hill Professional
Release Date : 2006-04-07
Dealing With Difficult People written by Dr. Rick Brinkman and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-04-07 with Business & Economics categories.
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine "take-charge" skills that prevent people from becoming difficult
How To Deal With Difficult People Powerful Tactics For Dealing With Difficult People The Art Of Dealing With Difficult People No More Conflict
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Author : Joseph Wilson
language : en
Publisher: Joseph Wilson
Release Date : 2021-11-23
How To Deal With Difficult People Powerful Tactics For Dealing With Difficult People The Art Of Dealing With Difficult People No More Conflict written by Joseph Wilson and has been published by Joseph Wilson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-23 with Business & Economics categories.
Negative people are like a bloodsucking virus. They successfully ruin your day with their negative comments and opinions. Mostly abusive and manipulative, they complain about everything easily blame you for every problem. Toxic people are found in the workplace and even at home, but what if you are in a relationship with this person? What if you have to face them every day? What if they are a significant part of your life? Here is a preview of what you'll get... • Difficult people 101: types and characteristics • How to approach difficult people • How to deal with difficult people at work • Effective strategies of dealing with difficult people • And much, much more... Difficult people are difficult in every sense of the word; it is difficult to get along with them, communicate, work, or even live with them. Difficult people normally range from being mildly irritating to being almost impossible to deal with, and the annoying part is that we all have someone in our life that we can describe as difficult. They can be your family members, friends, workmates, or even spouses.
Managing Difficult People
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Author : Marilyn Pincus
language : en
Publisher: Simon and Schuster
Release Date : 2004-10-08
Managing Difficult People written by Marilyn Pincus and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-10-08 with Business & Economics categories.
"Managing Difficult People" helps readers identify and deal with personality types such as the bully, the complainer, the know-it-all, the silent type, the social butterfly, the rookie, the manipulator, and more.
201 Ways To Deal With Difficult People
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Author : Alan Axelrod
language : en
Publisher: M J F Books
Release Date : 2001
201 Ways To Deal With Difficult People written by Alan Axelrod and has been published by M J F Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Conflict (Psychology) categories.
How To Deal With Difficult People
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Author : Dave Young
language : en
Publisher: Gtm Press LLC
Release Date : 2021-05
How To Deal With Difficult People written by Dave Young and has been published by Gtm Press LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05 with Self-Help categories.
Are you tired of dealing with difficult people? Do you feel like they leech your energy every time you come in contact with them? Difficult people can be insanely hard to deal with, and if you have to deal with them regularly, it may really be quite trying on your mental health and your overall sense of wellbeing. The main problem is that you can't avoid them - the world is full of them. That's why you need to learn how to deal with them in the most painless way possible. Also, you need to ensure that you are taking care of yourself and putting yourself first and foremost for your wellbeing. With How to Deal With Difficult People in your hands, you will learn all of the above and much more! You will learn how to protect yourself and your mental state when it comes to dealing with difficult people, no matter who they are or how often you are forced to come in contact with them. But that's not all. You will also learn how to bring out their best as well, and by doing that, you will make the world a little bit better.
Hbr Emotional Intelligence Ultimate Boxed Set 14 Books Hbr Emotional Intelligence Series
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Author : Harvard Business Review
language : en
Publisher: Harvard Business Press
Release Date : 2019-12-17
Hbr Emotional Intelligence Ultimate Boxed Set 14 Books Hbr Emotional Intelligence Series written by Harvard Business Review and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-17 with Self-Help categories.
How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master. This specially priced 14-volume set includes every book in the series: Mindfulness Resilience Influence and Persuasion Authentic Leadership Dealing with Difficult People Focus Self-Awareness Happiness Empathy Leadership Presence Purpose, Meaning, and Passion Confidence Mindful Listening Power and Impact