Defining It Success Through The Service Catalog
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Defining It Success Through The Service Catalog
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Author : Troy DuMoulin
language : en
Publisher: Van Haren
Release Date : 2007-02-12
Defining It Success Through The Service Catalog written by Troy DuMoulin and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-12 with Education categories.
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations.Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availabilityStandard service products enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planningControls over consumption of services are enhancedThe fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
Defining It Success Through The Service Catalog
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Author : Troy DuMoulin
language : en
Publisher:
Release Date : 2007
Defining It Success Through The Service Catalog written by Troy DuMoulin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Benchmarking (Management) categories.
Defining It Success Through The Service Catalog
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Author : Troy DuMoulin
language : en
Publisher: Van Haren Publishing
Release Date : 2007-02-12
Defining It Success Through The Service Catalog written by Troy DuMoulin and has been published by Van Haren Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-12 with Education categories.
The Service Catalog is a fundamental IT tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value IT provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: Services are made standard and rational, leading to lower costs and increased service availability Standard ‘service products’ enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning Controls over consumption of services are enhanced The fulfillment of IT services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects
Defining It Success Through The Service Catalog
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Author : Rodrigo Flores
language : en
Publisher:
Release Date : 2008
Defining It Success Through The Service Catalog written by Rodrigo Flores and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Information technology categories.
Defining It Success Through The Service Catalog
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Author : Troy DuMoulin
language : en
Publisher:
Release Date : 2008
Defining It Success Through The Service Catalog written by Troy DuMoulin and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Information technology categories.
Service Catalog 28 Success Secrets 28 Most Asked Questions On Service Catalog What You Need To Know
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Author : Gregory Moody
language : en
Publisher: Emerge Publishing Group Llc
Release Date : 2013-07
Service Catalog 28 Success Secrets 28 Most Asked Questions On Service Catalog What You Need To Know written by Gregory Moody and has been published by Emerge Publishing Group Llc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-07 with Business & Economics categories.
There has never been a Service Catalog Guide like this. Service Catalog 28 Success Secrets is not about the ins and outs of Service Catalog. Instead, it answers the top 28 questions that we are asked and those we come across in our forums, consultancy and education programs. It tells you exactly how to deal with those questions, with tips that have never before been offered in print. Get the information you need--fast! This comprehensive guide offers a thorough view of key knowledge and detailed insight. This Guide introduces everything you want to know to be successful with Service Catalog. A quick look inside of the subjects covered: Service Catalog: The details of the agreement are documented in a portion., IT Services Implementation Plan/Project Plan Skeleton Outline Process: Service Catalog Management, IT Services Communication Plan Processes: Service Level Management Service Catalog Management, IT Services Policies, Objectives, and Scope Process: Service Catalog Management, Service Catalog, Roles and Responsibilities of Service Catalog Manager (SCM), Service Catalog, How do you make Service Catalogs work?, Service Catalog, 6 Steps to Setting Up a Manageable Service Catalog, Service Catalog Management is a key component of the ITIL Framework., IT Services Costs of Service and Pricing Processes: Financial Management for IT and Service Catalog Management, Process: Service Catalog Management - Functional Specification, 8 Steps to Developing a Service Catalog, Viewpoints to Creating a Service Catalog, Service Catalog: These options are published and distributed in some form of., Service Catalog: Publication the definition must be published in a service catalog., Roles and Responsibilities of Process Owner for Service Catalog Management, What Should the Service Catalog Represent?, Benefits Service Catalog, What is a Service Catalog, IT Service Management Service Catalog, IT Service Catalogue, IT Services Publishing a Service Catalog Process: Service Catalog Management, IT Service management service catalog, IT Services Service Catalog Perspectives Process: Service Catalog Management, The Evolving Service Catalog, Service Catalog: Service Level Management Service Catalog Demand Management Financial Management., and much more...
The Service Catalog
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Author : Mark O'Loughlin
language : en
Publisher: Van Haren
Release Date : 2010-03-04
The Service Catalog written by Mark O'Loughlin and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-03-04 with Education categories.
Note: This book is available in several languages: Japanese, English. The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to quickly identify the services they require clearly adds value. In turn this helps organizations identify key services that support business processes, understand the contribution made by those services and manage them appropriately. This well-constructed book provides practical advice and information that will help organizations to understand how to design and develop a service catalog and to understand the role that the service catalog performs within the service portfolio. Readers will gain practical information and knowledge that will help with: understanding the full concept of the service catalog understanding the scope of the service catalog building an appropriate service catalog for your organization identifying the true value that the service catalog can deliver to your organization understanding services and the value that they provide to your organization and customers managing the service catalog In addition, a complete service catalog schematic is provided and the service portfolio pyramid, which is unique to this book, is introduced showing how all the pieces of the puzzle fit together. Widely researched and reviewed by some of the world’s leading experts, this book provides a down-to-earth and practical resource for not only those who are developing Service Catalogs for the first time but also for those looking to refine their services according to agreed and established best practice concepts.
Service Management Online
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Author : Phyliss Drucker
language : en
Publisher:
Release Date : 2016-04-12
Service Management Online written by Phyliss Drucker and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-12 with Electronic commerce categories.
This is a practical guide for those in IT service management who create and develop efficient service request catalogues for consumer and business services. In order to have smooth online transactions, the service request catalogue is critical. The author defines the service request catalogue and goes onto to show how to optimally design and create a successful customer experience. This is a frequently confused area and the author provides practical guidance as well as distinguish the differences between defined services and requests associated with them. Also included are topics such as integrating governance, tool considerations and catalogue measurement and improvement
Lean Product Management
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Author : Mangalam Nandakumar
language : en
Publisher: Packt Publishing Ltd
Release Date : 2018-05-31
Lean Product Management written by Mangalam Nandakumar and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-31 with Computers categories.
A guide to product management exploring the best practices: identifying the impact-driven product, planning for success, setting up and measuring time-bound metrics, and developing a lean product roadmap. Key Features Identifying Impact-Driven Products Investing in Key Business Outcomes Value mapping to maintain a lean product backlog Utilizing time-bound product metrics Eliminating process waste Book Description Lean Product Management is about finding the smartest way to build an Impact Driven Product that can deliver value to customers and meet business outcomes when operating under internal and external constraints. Author, Mangalam Nandakumar, is a product management expert, with over 17 years of experience in the field. Businesses today are competing to innovate. Cost is no longer the constraint, execution is. It is essential for any business to harness whatever competitive advantage they can, and it is absolutely vital to deliver the best customer experience possible. The opportunities for creating impact are there, but product managers have to improvise on their strategy every day in order to capitalize on them. This is the Agile battleground, where you need to stay Lean and be able to respond to abstract feedback from an ever shifting market. This is where Lean Product Management will help you thrive. Lean Product Management is an essential guide for product managers, and to anyone embarking on a new product development. Mangalam Nandakumar will help you to align your product strategy with business outcomes and customer impact. She introduces the concept of investing in Key Business Outcomes as part of the product strategy in order to provide an objective metric about which product idea and strategy to pursue. You will learn how to create impactful end-to-end product experiences by engaging stakeholders and reacting to external feedback. What you will learn How do you execute ideas that matter? How can you define the right success metrics? How can you plan for product success? How do you capture qualitative and quantitative insights about the product? How do you know whether your product aligns to desired business goals? What processes are slowing you down? Who this book is for If you are leading a team that is building a new product, then this book is for you. The book is targeted at product managers, functional leads in enterprises, business sponsors venturing into new product offerings, product development teams, and start-up founders.
Run Grow Transform
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Author : Steven Bell
language : en
Publisher: CRC Press
Release Date : 2017-07-27
Run Grow Transform written by Steven Bell and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Business & Economics categories.
Shingo Prize-winning author Steve Bell and other thought leaders show you how guiding you to more effectively align people and purpose, promote enterprise agility, and leverage transformative IT capabilities to create market-differentiating value for your customers. Combining research and insight with practical examples and in-depth case studies that can be put to immediate use, Run Grow Transform: Integrating Business and Lean IT is a must read for leaders and senior managers from all disciplines.