Delivering The Digital Restaurant
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Delivering The Digital Restaurant
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Author : Carl Orsbourn
language : en
Publisher:
Release Date : 2021-10-12
Delivering The Digital Restaurant written by Carl Orsbourn and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-12 with categories.
The omnichannel disruption that upended retail has finally come to the restaurant industry. Restaurateurs must shift how they think, behave, and invest to survive and thrive. Today's consumers are well-conditioned in their expectations: they want the same tech-savvy, on-demand, and frictionless interactions with restaurants that they get in every other vertical. If you think your 1,000-unit restaurant chain is too big to fail, remember that 1,000-unit Sears closed nearly all of its stores after it filed for bankruptcy in February 2019. If you think your local family independent restaurant is too beloved to fail, remember the Amazon effect changed the face of main street and traditional retailing. Delivering the Digital Restaurant explores the massive disruption facing American restaurants through first-hand accounts of food industry veterans and start-up entrepreneurs innovating the future of food. Combining sociological observations, rich industry data, and insider knowledge, Delivering paints a picture of how food is evolving and how you as a leader, owner, or operator can successfully innovate and meet the new consumer demands to capitalize on the opportunities ahead. Those who understand this digital disruption will be better positioned to embrace the innovation that consumers are demanding. Those who resist will surely be left behind.
Delivering The Digital Restaurant
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Author : Carl Orsbourn
language : en
Publisher:
Release Date : 2023-03-13
Delivering The Digital Restaurant written by Carl Orsbourn and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-03-13 with categories.
The duo that explained the digital revolution in restaurants now brings your restaurant a how-to guide. The digital restaurant revolution is well underway. Restaurants that survived the pandemic now have the opportunity to step back and consider how to best serve digital demand. The best-selling, award-winning book - Delivering the Digital Restaurant: Your Roadmap to the Future of Food sets out why restaurateurs worldwide must treat digitization and the off-premise channel seriously. Combining interviews with technology and restaurant leaders, the authors articulated why this growth channel was critical for restaurants to survive. Indeed, the COVID-19 pandemic separated digital leaders from all others. Those who invested in digital guest relationships and the operations that enable them leaped ahead - with 2022 revenues well in excess of 2019. Those who didn't treat it seriously perished and never re-opened. A great many restaurants fell somewhere in the middle - they added digital elements out of necessity, but did not update their restaurant operations to match their new capabilities. Or perhaps they tacked on several different digital approaches but did not integrate them. The story of the first book was incomplete. Delivering the Digital Restaurant: The Path to Digital Maturity completes the story through a journey toward digital maturity. With the pandemic increasingly in the rearview mirror, now is the time for restaurants to find their current place on the path and then follow it toward a more prosperous future. This playbook charts the way. Knowing where you are now enables you to determine where you can ultimately be. This new book outlines how to evolve and grow stronger in off-premise channels. Combining advice from leading experts across operations, marketing, technology, and entrepreneurship, The Path to Digital Maturity shapes the journey you can take to grow your restaurant to new heights. Follow the path to digital maturity with tips on: How to maximize third-party marketplace sales How to drive first-party direct-ordering conversion How to get the most out of the data digital ordering creates How to expand your restaurant's capacity, then make the most of that capacity How to use ghost kitchens and virtual brands to drive capital-light expansion How to disrupt the very idea of a restaurant with software, automation and digital guest relationships For restaurant technology leaders, this book also puts into perspective how restaurants use the technology they've been given and what more must be done to unlock its true power. Full digital maturity will require a new form of technology: software that is more holistic and can better integrate with the operations they support. Restaurants will need technology companies to change their approach to truly evolve.
Delivering The Digital Restaurant
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Author : Meredith Sandland
language : en
Publisher:
Release Date : 2021
Delivering The Digital Restaurant written by Meredith Sandland and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with COVID-19 Pandemic, 2020- categories.
Mobile Computing And Technology Applications In Tourism And Hospitality
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Author : Waluyo, Agustinus Borgy
language : en
Publisher: IGI Global
Release Date : 2022-03-11
Mobile Computing And Technology Applications In Tourism And Hospitality written by Waluyo, Agustinus Borgy and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-11 with Technology & Engineering categories.
Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people’s quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.
Information And Communication Technologies In Tourism 2021
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Author : Wolfgang Wörndl
language : en
Publisher: Springer Nature
Release Date : 2021-01-11
Information And Communication Technologies In Tourism 2021 written by Wolfgang Wörndl and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-11 with Business & Economics categories.
This open access book is the proceedings of the International Federation for IT and Travel & Tourism (IFITT)’s 28th Annual International eTourism Conference, which assembles the latest research presented at the ENTER21@yourplace virtual conference January 19–22, 2021. This book advances the current knowledge base of information and communication technologies and tourism in the areas of social media and sharing economy, technology including AI-driven technologies, research related to destination management and innovations, COVID-19 repercussions, and others. Readers will find a wealth of state-of-the-art insights, ideas, and case studies on how information and communication technologies can be applied in travel and tourism as we encounter new opportunities and challenges in an unpredictable world.
The Next Frontier Of Restaurant Management
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Author : Alex M. Susskind
language : en
Publisher: Cornell University Press
Release Date : 2019-06-15
The Next Frontier Of Restaurant Management written by Alex M. Susskind and has been published by Cornell University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-15 with Business & Economics categories.
The Next Frontier of Restaurant Management brings together the latest research in hospitality studies to offer students, hospitality executives, and restaurant managers the best practices for restaurant success. Alex M. Susskind and Mark Maynard draw on their experiences as a hospitality educator and a restaurant industry leader, respectively, to guide readers through innovative articles that address specific aspects of restaurant management: * Creating and preserving a healthy company culture * Developing and upholding standards of service * Successfully navigating guest complaints to promote loyalty * Creating a desirable (and profitable) ambiance * Harnessing technology to improve guest and employee experiences * Mentoring employees Maynard and Susskind detail the implementation of effective customer management and staff training, design elements such as seating and lighting, the innovative use of data to improve the guest experience, and both consumer-oriented and operation-based technologies. They conclude with a discussion of the human factor that is the foundation of the hospitality industry and the importance of a healthy workplace culture. As Susskind and Maynard show, successful restaurants don't happen by accident.
Restaurant Service Basics
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Author : Sondra J. Dahmer
language : en
Publisher: John Wiley & Sons
Release Date : 2008-10-06
Restaurant Service Basics written by Sondra J. Dahmer and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-06 with Technology & Engineering categories.
RESTAURANT SERVICE basics The essential guide to great service skills and techniques —now in a second edition No matter how excellent the food, guests will not return to a restaurant with poor service. On the other hand, great service leads to both a pleasurable dining experience and a successful restaurant. Whether as a server or restaurant executive, anyone entering today’s foodservice industry cannot afford to ignore the significance of excellent service. Restaurant Service Basics, Second Edition offers a practical and up-to-date guide to professional table service. Authors Sondra Dahmer and Kurt Kahl provide extensive, step-by-step instructions on everything a truly excellent server must do, from proper attire to order taking methods to dealing with difficult guests. This revised and updated Second Edition features: New coverage of technology use in restaurants, including POS systems Plentiful photos and diagrams that illustrate table settings, service styles, and much more Updated information on upselling from the menu, food allergies, food trends, safety and sanitation guidelines, and alcohol service New teaching and learning features including learning objectives, key terms called out in the text, mini-cases, a resource of menu and service terms, and an expanded glossary End-of-chapter review questions and projects that incorporate real-life situations A comprehensive and concise resource for building a top-notch waitstaff, Restaurant Service Basics, Second Edition is an essential manual for servers-in-training, those who train them, restaurant managers, and hospitality students.
Restaurant Success By The Numbers Second Edition
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Author : Roger Fields
language : en
Publisher: Ten Speed Press
Release Date : 2014-07-15
Restaurant Success By The Numbers Second Edition written by Roger Fields and has been published by Ten Speed Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-15 with Business & Economics categories.
This one-stop guide to opening a restaurant from an accountant-turned-restaurateur shows aspiring proprietors how to succeed in the crucial first year and beyond. The majority of restaurants fail, and those that succeed happened upon that mysterious X factor, right? Wrong! Roger Fields--money-guy, restaurant owner, and restaurant consultant--shows how eateries can get past that challenging first year and keep diners coming back for more. The only restaurant start-up guide written by a certified accountant, this book gives readers an edge when making key decisions about funding, location, hiring, menu-making, number-crunching, and turning a profit--complete with sample sales forecasts and operating budgets. This updated edition also includes strategies for capitalizing on the latest food, drink, and technology trends. Opening a restaurant isn't easy, but this realistic dreamer's guide helps set the table for lasting success.
Driving Digital Strategy
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Author : Sunil Gupta
language : en
Publisher: Harvard Business Press
Release Date : 2018-07-24
Driving Digital Strategy written by Sunil Gupta and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-24 with Computers categories.
Digital transformation is no longer news--it's a necessity. Despite the widespread threat of disruption, many large companies in traditional industries have succeeded at digitizing their businesses in truly transformative ways. The New York Times, formerly a bastion of traditional media, has created a thriving digital product behind a carefully designed paywall. Best Buy has transformed its business in the face of Amazon's threat. John Deere has formed a data-analysis arm to complement its farm-equipment business. And Goldman Sachs and many others are using digital technologies to reimagine their businesses. In Driving Digital Strategy, Harvard Business School professor Sunil Gupta provides an actionable framework for following their lead. For over a decade, Gupta has studied digital transformation at Fortune 500 companies. He knows what works and what doesn't. Merely dabbling in digital or launching a small independent unit, which many companies do, will not bring success. Instead you need to fundamentally change the core of your business and ensure that your digital strategy touches all aspects of your organization: your business model, value chain, customer relationships, and company culture. Gupta covers each aspect in vivid detail while providing navigation tips and best practices along the way. Filled with rich and illuminating case studies of companies at the forefront of digital transformation, Driving Digital Strategy is the comprehensive guide you need to take full advantage of the limitless opportunities the digital age provides.
Food Delivery Tales
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Author : Scott Paulson
language : en
Publisher:
Release Date : 2019-09-15
Food Delivery Tales written by Scott Paulson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-15 with categories.
True stories from an experienced Uber Eats delivery man in Chicago and the suburbs. The book begins with all the information needed to apply for the job. The many requirements that must be satisfied before being considered for the job are detailed. The next part of the book tells how technology and food delivery companies have improved the job in recent years for the delivery employees. Subsequent chapters detail the delivery person's expenses related to the job and reveal the possible income a driver can expect to receive. In narration, following chapters have many ideas to greatly improve a delivery job for a delivery employee. There is a chapter to assist customers in getting the fastest, freshest, and most temperature-appropriate food and beverage delivery. Another chapter is about restaurants, including the trials and tribulations that occur with the many restaurant partners of whom a delivery person must interact on a regular basis. The book has a concluding chapter in which a great many true delivery stories are told. The stories not only inform but also entertain the reader. An addendum at the end of the book lists all of the localities in which Uber Eats is available throughout the world. This book informs potential delivery employees with helpful and needed information, assists current delivery people with many helpful and creative ideas as well as delivery facts, and entertains the reader who is curious about what a food delivery person encounters on the job. "Food Delivery Tales" is a quick, easy read that readers will enjoy.