Design Issues For Service Delivery Platforms

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Design Issues For Service Delivery Platforms

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Author : Martin Bergaus
language : en
Publisher: Springer
Release Date : 2015-07-01

Design Issues For Service Delivery Platforms written by Martin Bergaus and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-01 with Computers categories.

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investigations from a user viewpoint, before technical implementation. This study indicates usability factors for future SDP systems and contributes to the exploratory framework represented by the six GT categories. The results of this study benefit Information Systems (IS) experts developing SDP based ICT systems and those interested in practical applications of GT.

Ecrm2015 Proceedings Of The 14th European Conference On Research Methods 2015

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Author : Dr Vincent Cassar
language : en
Publisher: Academic Conferences Limited
Release Date : 2015-06-01

Ecrm2015 Proceedings Of The 14th European Conference On Research Methods 2015 written by Dr Vincent Cassar and has been published by Academic Conferences Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-01 with Business & Economics categories.

Complete proceedings of the 14th European Conference on Research Methodology for Business and Management Studies Valletta, Malta Published by Academic Conferences and Publishing International

Designing Better Services

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Author : Francesca Foglieni
language : en
Publisher: Springer
Release Date : 2017-09-25

Designing Better Services written by Francesca Foglieni and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-25 with Technology & Engineering categories.

This book provides accessible, comprehensive guidance on service design and enables practitioners approaching the discipline for the first time to develop the strategic mindset needed to exploit its innovation potential. The opening chapters trace the origins of service design and examine its links with service innovation, as well as its strategic role in service organizations. It then offers step-by-step guidance on tackling a service design project, explaining the main design elements and indications of various useful design tools. It also introduces the topic of evaluation as a support practice in designing or redesigning better services, and providing evidence concerning the value of service design interventions. The third chapter explores how evaluation is currently approached in service design practice through the analysis of a number of case studies. Based on these experiences it extensively discusses evaluation, with a particular focus on service evaluation, and explains its importance in supporting service design and fostering innovation throughout the service design process. Further it describes pragmatic directions for setting up and conducting a service evaluation strategy. The concluding chapter uses an interpretive model to summarize the role evaluation could have in service design practice and focuses on interdisciplinary competences that need to be acquired by service designers in order to address the evolution of the discipline. The novel approach adopted in the book fosters the growing interest in design-driven service innovation and assists in realizing its full potential in both the private and the public sector.

Constructing Ambient Intelligence

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Author : Heinz Gerhäuser
language : en
Publisher: Springer
Release Date : 2010-06-14

Constructing Ambient Intelligence written by Heinz Gerhäuser and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-14 with Computers categories.

Ambient intelligence (AmI) was established in the late 1990s as a recent paradigm for electronic environments for the timeframe of 2010–2020. AmI is essentially an elabo- tion of Mark Weiser’s vision of ubiquitous computing. Weiser was aiming at a novel mobile computing infrastructure integrated into the networked environment of people. AmI is the idea of a technology that will become invisibly embedded in our natural s- roundings, present whenever we need it, enabled by simple and effortless interaction, attuned to all our senses, adaptive to users, context-sensitive, and autonomous. AmI refers to smart electronic environments that are sensitive and responsive to the presence of people. Since its adoption the vision has grown and fully developed, bec- ing quite influential in the development of novel ideas for information processing and new concepts for multi-disciplinary fields including electrical engineering, computer science, industrial design, user interfaces, and cognitive sciences. The AmI system - fords a basis for new paradigms of technological innovation within a multi-dimensional society. The added value of the AmI vision is the fact that the large-scale integration of electronics into the environment allows the actors, i. e. , people and objects, to collaborate with their surroundings in a natural measure. This is directly related to the increasing societal demand for communication and the exchange of information.

Ecrm 2012 Proceedings Of The 11th European Conference On Research Methods

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Author : Rachel McClean
language : en
Publisher: Academic Conferences Limited
Release Date : 2012

Ecrm 2012 Proceedings Of The 11th European Conference On Research Methods written by Rachel McClean and has been published by Academic Conferences Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business categories.

Key Principles Of Public Sector Reforms

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Author : Joan Nwasike
language : en
Publisher: Commonwealth Secretariat
Release Date : 2018-08-01

Key Principles Of Public Sector Reforms written by Joan Nwasike and has been published by Commonwealth Secretariat this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-01 with Political Science categories.

Key Principles of Public Sector Reforms contains case studies from Cameroon, Ghana, Grenada, India, Kenya, Rwanda, St Vincent and the Grenadines, Saint Lucia, Seychelles, South Africa, Tanzania and Trinidad and Tobago on the policy reforms, strategies and methodologies that support national priorities and greater policy coherence for sustained development and growth.

Service Oriented Computing

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Author : Michael Maximilien
language : en
Publisher: Springer
Release Date : 2017-11-03

Service Oriented Computing written by Michael Maximilien and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-03 with Computers categories.

This book constitutes the proceedings of the 15th International Conference on Service-Oriented Computing, ICSOC 2017, held in malaga, Spain, in November 2017. The 33 full papers presented together with 20 short papers and 4 keynotes in this volume were carefully reviewed and selected from 179 submissions. The selected papers cover a wide variety of important topics in the area of service-oriented computing, including foundational issues on service discovery and service-systems design, business process modelling and management, economics of service-systems engineering, as well as services on the cloud, social networks, the Internet of Things (IoT), and data analytics. The chapter "Risk-based Proactive Process Adaptation" is available open access under a CC BY 4.0 license via link.springer.com.

Research Handbook Of Policy Design

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Author : Peters, B. G.
language : en
Publisher: Edward Elgar Publishing
Release Date : 2022-04-08

Research Handbook Of Policy Design written by Peters, B. G. and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-08 with Political Science categories.

This visionary Research Handbook presents the state of the art in research on policy design. By conceiving policy design both as a theoretical and a methodological framework, it provides scholars and practitioners with guidance on understanding policy problems and devising accurate solutions.

Co Creation In Public Services For Innovation And Social Justice

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Author : Susan Baines
language : en
Publisher: Policy Press
Release Date : 2024-06-25

Co Creation In Public Services For Innovation And Social Justice written by Susan Baines and has been published by Policy Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-25 with Business & Economics categories.

Available Open Access digitally under CC-BY licence.. Informed by practical action, lived experience and international research, this book shines new light on the theory and reality of co-creation, highlighting the possibilities and potential in a range of contexts through practical service dilemmas and lived experience.

Strategic Approaches To Digital Platform Security Assurance

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Author : Bobbert, Yuri
language : en
Publisher: IGI Global
Release Date : 2021-05-21

Strategic Approaches To Digital Platform Security Assurance written by Bobbert, Yuri and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-21 with Computers categories.

Nowadays it is impossible to imagine a business without technology as most industries are becoming "smarter" and more tech-driven, ranging from small individual tech initiatives to complete business models with intertwined supply chains and "platform"-based business models. New ways of working, such as agile and DevOps, have been introduced, leading to new risks. These risks come in the form of new challenges for teams working together in a distributed manner, privacy concerns, human autonomy, and cybersecurity concerns. Technology is now integrated into the business discipline and is here to stay leading to the need for a thorough understanding of how to address these risks and all the potential problems that could arise. With the advent of organized crime, such as hacks and denial-of-service attacks, all kinds of malicious actors are infiltrating the digital society in new and unique ways. Systems with poor design, implementation, and configurations are easily taken advantage of. When it comes to integrating business and technology, there needs to be approaches for assuring security against risks that can threaten both businesses and their digital platforms. Strategic Approaches to Digital Platform Security Assurance offers comprehensive design science research approaches to extensively examine risks in digital platforms and offer pragmatic solutions to these concerns and challenges. This book addresses significant problems when transforming an organization embracing API-based platform models, the use of DevOps teams, and issues in technological architectures. Each section will examine the status quo for business technologies, the current challenges, and core success factors and approaches that have been used. This book is ideal for security analysts, software engineers, computer engineers, executives, managers, IT consultants, business professionals, researchers, academicians, and students who want to gain insight and deeper knowledge of security in digital platforms and gain insight into the most important success factors and approaches utilized by businesses.