Designing Delivery
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Designing Delivery
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Author : Jeff Sussna
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2015-06-03
Designing Delivery written by Jeff Sussna and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-03 with Computers categories.
Now that we’re moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making—and keeping—promises to customers. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You’ll learn how make IT a full partner in the ongoing conversations you have with your customers. Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability
Designing Delivery
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Author : Jeff Sussna
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2015-06-03
Designing Delivery written by Jeff Sussna and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-03 with Business & Economics categories.
Now that we’re moving from a product economy to a digital service economy, software is becoming critical for navigating our everyday lives. The quality of your service depends on how well it helps customers accomplish goals and satisfy needs. Service quality is not about designing capabilities, but about making—and keeping—promises to customers. To help you improve customer satisfaction and create positive brand experiences, this pragmatic book introduces a transdisciplinary approach to digital service delivery. Designing a resilient service today requires a unified effort across front-office and back-office functions and technical and business perspectives. You’ll learn how make IT a full partner in the ongoing conversations you have with your customers. Take a unique customer-centered approach to the entire service delivery lifecycle Apply this perspective across development, operations, QA, design, project management, and marketing Implement a specific quality assurance methodology that unifies those disciplines Use the methodology to achieve true resilience, not just stability
Service Design And Delivery
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Author : Mairi Macintyre
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-04-02
Service Design And Delivery written by Mairi Macintyre and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-04-02 with Computers categories.
Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management of service in relation to products. It not only explores the complexity of this relationship, but also introduces strategies used in the design and management of service across various sectors, highlighting where tools, techniques and processes applicable to one sector may prove useful in another. The implementation methods introduced in the book also illustrate how and why companies can transform themselves into service organizations. While the book is primarily intended as a text for advanced-level courses in service design and delivery, it also contains theoretical and practical knowledge beneficial to both practitioners in the service sector and those in manufacturing contemplating moving towards service delivery.
Design And Deliver
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Author : Loui Lord Nelson
language : en
Publisher: Brookes Publishing Company
Release Date : 2021
Design And Deliver written by Loui Lord Nelson and has been published by Brookes Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021 with Children with disabilities categories.
"Written as a practical guide for teachers in inclusive settings, Design and Deliver introduces Universal Design for Learning (UDL) and describes how to effectively implement it in the classroom. UDL is a framework that guides the design of barrier-free, instructionally rich learning environments and lessons that provide access to all students. In this research-based, easy-to-read guide, seasoned teacher and former UDL Coordinator Loui Lord Nelson highlights how K-12 educators can use the three key principles of UDL-Engagement, Representation, and Action & Expression-to meet the needs of diverse learners. The book explains UDL; describes the vocabulary, myths, and brain science underlying it; and offers strategies, lesson plan guidance, and techniques to implement it"--
Designing Delivery
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Author : Jeff Sussna
language : en
Publisher:
Release Date : 2015
Designing Delivery written by Jeff Sussna and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Computer software categories.
Designing Commercial Interiors
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Author : Christine M. Piotrowski
language : en
Publisher: John Wiley & Sons
Release Date : 2016-04-20
Designing Commercial Interiors written by Christine M. Piotrowski and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-20 with Architecture categories.
A practical, comprehensive resource for commercial interior design Designing Commercial Interiors is the industry standard reference, now fully revised and expanded to reflect the latest developments in commercial interior design. This book guides you through the entire design process, from planning to execution, to teach you the vital considerations that will make your project a success. This new third edition includes new: Sustainability concepts for a variety of commercial spaces Coverage of accessibility, security, safety, and codes—and how these factors influence commercial design Chapters on design research, project process, and project management Drawings and photographs of design applications Supplemental instructor's resources Commercial interior design entails a much more complex set of design factors than residential design, and many of these considerations are matters of safety and law. This book walks you through the process to give you a solid understanding of the myriad factors in play throughout any commercial project, including how the global marketplace shapes designers' business activities. Whether it's a restaurant, office, lodging, retail, healthcare, or other facility, the interior designer's job is much more complicated when the project is commercial. Designing Commercial Interiors is an exhaustive collection of commercial design skills, methods, and critical factors for professionals, instructors, and those preparing for the NCIDQ exam.
Design And Development Of Affordable Healthcare Technologies
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Author : Bit, Arindam
language : en
Publisher: IGI Global
Release Date : 2018-06-22
Design And Development Of Affordable Healthcare Technologies written by Bit, Arindam and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-22 with Medical categories.
Technological advancements in the last few decades have significantly revolutionized the healthcare industry, resulting in life expectancy improvement in human beings. The use of automated machines in healthcare has reduced human errors and has notably improved disease diagnosis efficiency. Design and Development of Affordable Healthcare Technologies provides emerging research on biomedical instrumentation, bio-signal processing, and device development within the healthcare industry. This book provides insight into various subjects including patient monitoring, medical imaging, and disease classification. This book is a vital reference source for medical professionals, biomedical engineers, scientists, researchers, and medical students interested in the comprehensive research on the advancements in healthcare technologies.
Applied Human Factors In Medical Device Design
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Author : Mary Beth Privitera
language : en
Publisher: Academic Press
Release Date : 2019-06-15
Applied Human Factors In Medical Device Design written by Mary Beth Privitera and has been published by Academic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-15 with Science categories.
Applied Human Factors in Medical Device Design describes the contents of a human factors toolbox with in-depth descriptions of both empirical and analytical methodologies. The book begins with an overview of the design control process, integrating human factors as directed by AAMI TIR 59 and experienced practice. It then explains each method, describing why each method is important, its potential impact, when it's ideal to use, and related challenges. Also discussed are other barriers, such as communication breakdowns between users and design teams. This book is an excellent reference for professionals working in human factors, design, engineering, marketing and regulation. - Focuses on meeting agency requirements as it pertains to the application of human factors in the medical device development process in both the US and the European Union (EU) - Explains technology development and the application of human factors throughout the development process - Covers FDA and MHRA regulations - Includes case examples with each method
Instructional Design
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Author : Leslie J. Briggs
language : en
Publisher: Educational Technology
Release Date : 1991
Instructional Design written by Leslie J. Briggs and has been published by Educational Technology this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Education categories.
Priniples of instructional design; Applications and illustrations.
How To Design And Deliver Training For The New And Emerging Generations
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Author : Susan El-Shamy
language : en
Publisher: John Wiley & Sons
Release Date : 2004-05-07
How To Design And Deliver Training For The New And Emerging Generations written by Susan El-Shamy and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-05-07 with Business & Economics categories.
This much-needed resource helps trainers cut through the jungles of their own generational learning habits and clear a path to the emerging generations of learners. How to Design and Deliver Training for the New and Emerging Generation gives “old-school” trainers the tools they need to change their training style3⁄4from linear to random access, trainer-centered to learner-centered, text-oriented to graphics-oriented, and so forth3⁄4and accomplish this transition with ease. Author Susan El-Shamy, an international training expert, shows you how to create training sessions that will pick up the pace, increase interaction, link to the learner, offer options, and make learning fun. How to Design and Deliver Training for the New and Emerging Generations is an innovative resource that · Translates generational differences into strategies, techniques, and tips for designing and delivering training · Describes five key needs of learners from the emerging generations · Shows how to design and deliver training that meets the needs of younger learners · Presents hundreds of engaging tips, tricks, and simple techniques · Contains quotes and comments from the “Nintendo” generation of learners · Presents user-friendly call-outs, checklists, and quick tips · Offers twenty invovative games on a variety of topics designed to engage learners of all ages