Development Of Facilities Management Within The Healthcare Sector
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Development Of Facilities Management Within The Healthcare Sector
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Author :
language : en
Publisher:
Release Date : 2005
Development Of Facilities Management Within The Healthcare Sector written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with categories.
Development Of Facilities Management Within The Healthcare Sector
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Author :
language : en
Publisher:
Release Date : 2004
Development Of Facilities Management Within The Healthcare Sector written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with categories.
Evolution Of Facilities Management In The Health Care Sector
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Author : M. Gallagher
language : en
Publisher:
Release Date : 1998
Evolution Of Facilities Management In The Health Care Sector written by M. Gallagher and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Medical care categories.
Service Quality For Facilities Management In Hospitals
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Author : Low Sui Pheng
language : en
Publisher: Springer
Release Date : 2016-05-12
Service Quality For Facilities Management In Hospitals written by Low Sui Pheng and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-12 with Business & Economics categories.
This book examines the Facilities Management (FM) of hospitals and healthcare facilities, which are among the most complex, costly and challenging kind of buildings to manage. It presents and evaluates the FM service quality standards in Singapore’s hospitals from the patient’s perspective, and provides recommendations on how to successfully improve FM service quality and achieve higher patient satisfaction. The book also features valuable supplementary materials, including a checklist of 32 key factors for successful facilities management and another checklist of 24 service attributes for hospitals to achieve desirable service quality in connection with facilities management. The book adopts a unique approach of combining service quality and quality theory to provide a more holistic view of how FM service quality can be achieved in hospitals. It also integrates three instruments, namely the SERVQUAL model, the Kano model and the QFD model to yield empirical results from surveys for implementation in hospitals. Although the book was written from the perspective of FM service quality for hospitals, the findings and recommendations are also relevant for other non-healthcare sectors where appropriate lessons may also be drawn for FM and service quality in general. It will particularly benefit Quality Managers, Facilities Managers and Hospital Administrators.
Total Facility Management
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Author : Brian Atkin
language : en
Publisher: John Wiley & Sons
Release Date : 2014-12-22
Total Facility Management written by Brian Atkin and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-22 with Business & Economics categories.
The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation’s business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.
Measurement Of Facilities Management Performance In Ghana S Public Hospitals
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Author : Daniel Amos
language : en
Publisher: Springer
Release Date : 2021-11-24
Measurement Of Facilities Management Performance In Ghana S Public Hospitals written by Daniel Amos and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-24 with Business & Economics categories.
This book presents the concept of healthcare facilities management performance measurement (HCFMPM) using Ghana as a case study. It set forth in-depth theoretical and empirical underpinnings of performance measurement concepts for hospital facilities services, with the view to demonstrate critical performance dimensions to improve FM contributions and added value to healthcare delivery. The research approach adopted is mixed method encompassing qualitative interviews in case study setting and a questionnaire survey of sampled hospitals in Ghana. The book presents a number of useful tables, graphs as well as a pedagogic illustration of statistical analysis which are useful in understanding the concepts under reference. It develops a structural equation model for performance measurement of FM services. The book is of relevance to healthcare managers, facilities management practitioners and academics towards measuring and improving FM performance in hospitals. Although the data used in the analysis is based on the case study country Ghana, the result is by extension useful to several developing countries faced with the challenge to improve FM services delivery in public hospitals as well as other facilities management sectors.
International Facility Management
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Author : Kathy Roper
language : en
Publisher: John Wiley & Sons
Release Date : 2014-02-17
International Facility Management written by Kathy Roper and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-17 with Business & Economics categories.
This up-to-date compilation of topics on the maturity and changes occurring within facility management worldwide offers insights into the growth and development of FM and its impact on today's business organisations. International Facility Management presents a comprehensive and diverse collection of topics that provides current, cutting edge research in the evolving field of FM. The editors here offer a holistic approach to both the study and the practice of facility management, incorporating the perspective of scholars and practitioners from across the globe. Topics covered deal with the changes occurring in the field today and include key research areas for both academics and practitioners. The focus is on actual practice of FM organizations – rather than on what FM should be - and the authors examine the latest techniques, models and case studies to provide a unique exploration of the new global world of facility management. Chapters here cover the changing spectrum of topics including sustainability and energy conservation, and workplace transitions for greater collaboration. The international scope and emphasis on maturity and professionalism of the field further sets this book apart from its competitors.
Privatization Of Facility Management In Public Hospitals A Malaysian Perspective
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Author : Hong Poh Fan
language : en
Publisher:
Release Date : 2021-10-21
Privatization Of Facility Management In Public Hospitals A Malaysian Perspective written by Hong Poh Fan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-21 with Business & Economics categories.
The Malaysian economy has gone from the doldrums to being a juggernaut, which has posed many challenges to the healthcare industry - especially hospitals. Public hospitals in Malaysia have faced an uphill task in upgrading health care services to levels compatible with international standards. In this book, Hong Poh Fan, a senior adviser on facility management for a hospital developer, explores the transition that public hospitals have undertaken with the support of the private sector. The author zeroes in on critical issues, including: - successes and challenges of privatization implementation; - hospital experiences in a Southeast Asian context and how those experiences can be applied elsewhere; and - ways that private development of hospitals has changed over time as well as the rationale of privatization. When people think of what the hospital industry needs, they often focus on having enough doctors and nurses, but when facilities management is lacking, services can be compromised no matter how employees are working at a facility. Join the author as he shares lessons learned over a fifteen-year period of hospital privatization in this detailed examination of how to improve health care.
Privatization Of Facility Management In Public Hospitals
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Author : Fan Hong Poh
language : en
Publisher:
Release Date : 2019-10-16
Privatization Of Facility Management In Public Hospitals written by Fan Hong Poh and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-16 with Medical categories.
he book is about the Hospital Support Service (HSS) which was privatised to three (3) concessionaire companies for the period 1996 to 2011 in Malaysia. The book discusses the essence of the agreement which includes the rationale and objectives of the project, the contract arrangement and the scope of the concession, . Essentially, at the beginning Malaysia's modern facility management industry did not exist in both public and private sectors and it was the Ministry of Health of Malaysia (MOH) which initiate implementation of proper facility maintenance and management into the country. The book examines the pros and cons of the implementation of HSS in the health care facilities like hospitals and institutions and issues discussed in the conclusion. It is the opinion of the author, being part of the monitoring consultant, that lessons and experience of the project can be learnt and replicated in other health care organisation in other countries being developed or developing.
Facilities Management
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Author : Trevor Payne
language : en
Publisher: Chartridge Books Oxford
Release Date : 2000
Facilities Management written by Trevor Payne and has been published by Chartridge Books Oxford this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.
This books is aimed at all those individuals with facilities management (FM) responsibilities who are trying to get to grips with the wide and demanding range of practical issues which they currently face. Contents include: the FM scene - an introduction (the range and complexity of the facilities portfolio and the core/non-core viewpoints are discussed); facilities strategy (the importance and benefit of facilities strategy; the facilities manager as a 'change driver'; organisational synergy; outsourcing); customer focus (who are the customers; specification - input vs. output; the changing workplace; virtual organisations; CAFM and helpdesks); facilities performance (service level agreements; monitoring; benchmarking; space management/cost of space; best value approach; quality and standards); risk management (statutory compliance; training and development; succession planning; core competencies); future directions and challenges.