Dienstleistungsengineering Und Management
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Dienstleistungsengineering Und Management
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Author : Jan Marco Leimeister
language : de
Publisher: Springer-Verlag
Release Date : 2012-06-02
Dienstleistungsengineering Und Management written by Jan Marco Leimeister and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-02 with Business & Economics categories.
Das Lehrbuch vermittelt Grundlagen, Prozesse und Methoden für die systematische Entwicklung neuer Dienstleistungen und für deren Management. Der aktuelle Stand in Forschung und Praxis wurde für den Band lerngerecht aufbereitet. Studierende wie Praktiker bekommen die notwendigen Werkzeuge an die Hand, um Dienstleistungen systematisch zu gestalten und effizient zu erbringen. Ein Schwerpunkt ist der Einsatz von Informations- und Kommunikationstechnologien. Das Buch enthält zahlreiche Fallbeispiele sowie Lernziele und Übungsfragen zu jedem Kapitel.
Dienstleistungsengineering Und Management
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Author : Jan Marco Leimeister
language : de
Publisher: Springer-Verlag
Release Date : 2019-11-08
Dienstleistungsengineering Und Management written by Jan Marco Leimeister and has been published by Springer-Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-08 with Business & Economics categories.
Das Lehrbuch vermittelt Grundlagen, Prozesse und Methoden für die systematische Entwicklung neuer Dienstleistungen und für deren Management. Der aktuelle Stand in Forschung und Praxis wurde für den Band lerngerecht aufbereitet. Studierende wie Praktiker bekommen die notwendigen Werkzeuge an die Hand, um Dienstleistungen systematisch zu gestalten und effizient zu erbringen. Ein Schwerpunkt ist der Einsatz von Informations- und Kommunikationstechnologien. Das Buch enthält zahlreiche Fallbeispiele sowie Lernziele und Übungsfragen zu jedem Kapitel.
Digital Transformation Of The Consulting Industry
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Author : Volker Nissen
language : en
Publisher: Springer
Release Date : 2017-12-28
Digital Transformation Of The Consulting Industry written by Volker Nissen and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-12-28 with Business & Economics categories.
This book discusses the opportunities and conditions that digital technology provides to extend, innovate and differentiate the services offered by consulting companies. It introduces suitable artefacts like web-based consulting platforms, consulting applications, semantic technologies and tools for data mining and collaboration. Furthermore it examines concepts to evaluate the virtualization of consulting processes and showcases how solutions can be developed to blend traditional and digital consulting models. Presenting state-of-the-art research and providing a comprehensive overview of the methods and techniques needed for digital transformation in the consulting industry, the book serves as both a guide and a roadmap for innovative consulting companies.
Smart Service Innovation
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Author : Jürgen Anke
language : en
Publisher: Springer Nature
Release Date : 2023-10-28
Smart Service Innovation written by Jürgen Anke and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-28 with Business & Economics categories.
This book aims to improve the understanding of smart service innovations. It contributes to evidence-based knowledge about service systems engineering and its embedding in service ecosystems, in particular how existing reference process models can be extended by considering actors, roles, activities and methods. At the same time, it aims to stimulate discussions on how methods from different disciplines can be used and combined for the development of various aspects of Smart Service Systems. Thus, the book offers support for practitioners to better organize and execute SSI projects and to develop internal competencies.
Engineering Service Systems In The Digital Age
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Author : Benedikt S. Höckmayr
language : en
Publisher: Springer
Release Date : 2019-04-15
Engineering Service Systems In The Digital Age written by Benedikt S. Höckmayr and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-15 with Business & Economics categories.
Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled service offerings, together with paving the way for the maturation of a body of design knowledge for their systematic and structured development. Grounded in the worldview of Design Science Research as a problem-solving paradigm, the knowledge contribution provides innovation and service managers with evidence-based design knowledge that is attuned to be applied in everyday business contexts.
Collaborative Networks In Digitalization And Society 5 0
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Author : Luis M. Camarinha-Matos
language : en
Publisher: Springer Nature
Release Date :
Collaborative Networks In Digitalization And Society 5 0 written by Luis M. Camarinha-Matos and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Design Principles For The Productive Delivery Of Blended Learning Services
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Author : Philipp Bitzer
language : en
Publisher: kassel university press GmbH
Release Date : 2015-01-01
Design Principles For The Productive Delivery Of Blended Learning Services written by Philipp Bitzer and has been published by kassel university press GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-01 with Software engineering--Germany categories.
Betriebliche Weiterbildung soll lebenslanges Lernen im Arbeitskontext ermöglichen und befördern. Diese wird immer wichtiger, da sich das wirtschaftliche Umfeld immer dynamischer durch globalen Wettbewerb von Arbeit, Produktion und Dienstleistungen verändert. Dies bedingt auch veränderte Bedarfe an Fertigkeiten und Fähigkeiten sowie dem notwendigen Fachwissen. Es ist wettbewerbskritisch für Mitarbeiter und Unternehmen, kontinuierlich und immer besser lebenslang zu lernen. Daher gilt die betriebliche Weiterbildung als wichtige Voraussetzung, um volkswirtschaftliches Wachstum zu erreichen und zunehmend globalisiertem Wettbewerb begegnen zu können. In diesem Kontext widmet sich die vorliegende Arbeit der Erforschung von Messung und Beeinflussung der Produktivität von IT-gestützten Weiterbildungsformaten, konkret der Gestaltung von IT-gestützten Weiterbildungsformaten unter Berücksichtigung von Effizienz und Effektivitätsgesichtspunkten.
Design Science At The Intersection Of Physical And Virtual Design
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Author : Jan vom Brocke
language : en
Publisher: Springer
Release Date : 2013-06-21
Design Science At The Intersection Of Physical And Virtual Design written by Jan vom Brocke and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-21 with Computers categories.
This book constitutes the refereed proceedings of the 8th International Conference on Design Science Research in Information Systems and Technology, DESRIST 2013, held in Helsinki, Finland, in June 2013. The 24 full papers, 8 research-in-progress papers, 12 short papers, and 8 poster abstracts were carefully reviewed and selected from 93 submissions. The papers are organized in topical sections on system integration and design; meta issues; business process management and ERP; theory development; emerging themes; green IS and service management; method engineering; papers describing products and prototypes; and work-in-progress papers.
Health Informatics And Biomedical Engineering Applications
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Author : Adrian Morales
language : en
Publisher: AHFE Conference
Release Date : 2024-07-24
Health Informatics And Biomedical Engineering Applications written by Adrian Morales and has been published by AHFE Conference this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-24 with Technology & Engineering categories.
Proceedings of the 15th International Conference on Applied Human Factors and Ergonomics and the Affiliated Conferences, Nice, France, 24-27 July 2024.
A Service Engineering Method For Knowledge Intense Person Oriented Services
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Author : Philipp Menschner
language : en
Publisher: kassel university press GmbH
Release Date : 2015-01-01
A Service Engineering Method For Knowledge Intense Person Oriented Services written by Philipp Menschner and has been published by kassel university press GmbH this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-01 with categories.
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