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Digital Government And Public Interaction Platforms Chatbots And Public Satisfaction


Digital Government And Public Interaction Platforms Chatbots And Public Satisfaction
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Digital Government And Public Interaction Platforms Chatbots And Public Satisfaction


Digital Government And Public Interaction Platforms Chatbots And Public Satisfaction
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Author : Guo, Yuanyuan
language : en
Publisher: IGI Global
Release Date : 2024-09-24

Digital Government And Public Interaction Platforms Chatbots And Public Satisfaction written by Guo, Yuanyuan and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-24 with Political Science categories.


In the rapidly evolving landscape of digital governance, government chatbots have emerged as pivotal tools in reshaping interactions between citizens and public institutions. As governments increasingly adopt AI-driven solutions to streamline services, these chatbots play a crucial role in transitioning from traditional, human-centric consultations to more efficient, automated processes. Understanding how these AI systems impact user satisfaction and effectiveness is essential for optimizing digital government platforms and ensuring they meet the nuanced needs of contemporary societies. Digital Government and Public Interaction: Platforms, Chatbots, and Public Satisfaction delves into the transformative role of AI-driven chatbots in modern government services. It examines the shift from traditional human consultations to digital interactions, focusing on how these changes impact public satisfaction. This publication advances understanding of AI-driven services and integrates theories from public administration, sociology, psychology, and information management. Additionally, the book provides practical insights for government agencies to enhance digital services, improve response quality, and better address public needs. By analyzing both the supply-side efforts of government and the diverse demands of users, this book will prove to be a valuable resource for academic researchers, government practitioners, educators, and professionals.



Strategies And Solutions For Public Sector Burnout


Strategies And Solutions For Public Sector Burnout
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Author : Hendrickson, Kenny A.
language : en
Publisher: IGI Global
Release Date : 2025-06-25

Strategies And Solutions For Public Sector Burnout written by Hendrickson, Kenny A. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-25 with Political Science categories.


Combating burnout in the public sector requires a combination of organizational, cultural, and policy-driven strategies aimed at prevention and recovery. Key solutions include fostering a supportive workplace culture where mental health is openly addressed and stigma is reduced. Providing flexible work arrangements, manageable workloads, and clear role expectations can reduce stress. Access to mental health resources also plays a crucial role in supporting well-being. Further exploration may address structural issues, such as underfunding, staffing shortages, and bureaucratic inefficiencies, to create a more sustainable and resilient public workforce. Strategies and Solutions for Public Sector Burnout explores the increasing levels of crises and disasters that have greatly exacerbated employee burnout in the public sector. It examines various strategies and solutions to properly address public sector burnout. This book covers topics such as social work, stress management, and government and law, and is a useful resource for government officials, policymakers, medical and healthcare professionals, academicians, researchers, and scientists.



Ai Deployment And Adoption In Public Administration And Organizations


Ai Deployment And Adoption In Public Administration And Organizations
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Author : Sart, Gamze
language : en
Publisher: IGI Global
Release Date : 2025-04-02

Ai Deployment And Adoption In Public Administration And Organizations written by Sart, Gamze and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-02 with Political Science categories.


The deployment of AI in public administration and organizations has the potential to revolutionize decision-making, improve efficiency, and enhance service delivery. By automating routine tasks and analyzing vast amounts of data, AI can streamline operations, reduce costs, and enable faster responses to societal challenges. Its adoption also raises critical questions about ethics, transparency, and inclusivity, as organizations must ensure AI technologies are implemented responsibly and equitably. Addressing these challenges can pave the way for more effective governance and innovation, benefiting society at large. AI Deployment and Adoption in Public Administration and Organizations explores the transformative potential of AI in public administration and organizational settings, highlighting its role in enhancing efficiency, decision-making, and service delivery. It delves into practical applications, case studies, and frameworks that guide organizations in leveraging AI to address complex challenges and improve outcomes. Covering topics such as customer relationship management systems, machine learning, and unemployment, this book is an excellent resource for public administration professionals, organizational leaders, policymakers, researchers, technology specialists, academicians, and more.



Sustainable Innovation In The Middle East And North Africa Mena Region


Sustainable Innovation In The Middle East And North Africa Mena Region
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Author : Askri, Soumaya
language : en
Publisher: IGI Global
Release Date : 2025-07-09

Sustainable Innovation In The Middle East And North Africa Mena Region written by Askri, Soumaya and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-09 with Business & Economics categories.


Sustainable innovation in the Middle East and North Africa (MENA) region has gained momentum, driven by environmental concerns, economic strategies, and investments in renewable energy and green technologies. Countries like the United Arab Emirates, Saudi Arabia, Morocco, and Egypt lead the way by implementing sustainability agendas blending technological advancement with environmental stewardship. Further research may highlight how sustainable innovation in the MENA region addresses climate challenges and creates new economic opportunities, reshaping global perceptions of the region. Sustainable Innovation in the Middle East and North Africa (MENA) Region explores the connection between sustainability and innovation in the Middle East and North Africa (MENA) region. It provides real-world insights and solutions to achieve sustainable development goals. This book covers topics such as blockchain, digital technology, and solar cities, and is a useful resource for business owners, government officials, policymakers, academicians, researchers, and scientists.



Emerging Developments And Technologies In Digital Government


Emerging Developments And Technologies In Digital Government
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Author : Guo, Yuanyuan
language : en
Publisher: IGI Global
Release Date : 2024-04-15

Emerging Developments And Technologies In Digital Government written by Guo, Yuanyuan and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-04-15 with Political Science categories.


As the digital government field continues to evolve rapidly, scholars and professionals must stay ahead of the curve by developing innovative solutions and gaining comprehensive insights. The global landscape of digital governance is undergoing transformative shifts, necessitating a deep understanding of historical developments, current practices, and emerging trends. This urgent demand for knowledge forms the crux of the problem that the book, Emerging Developments and Technologies in Digital Government, addresses with expert knowledge and insights. The book serves as an indispensable resource for academic scholars grappling with the complexities of digital government. It critically examines historical transitions from technology-centric paradigms to people-centric models, shedding light on the global impact of open data initiatives and the vital role of human-computer interaction in reshaping government websites. For professionals and researchers across disciplines such as library sciences, administrative management, sociology, and information technology, this book becomes a beacon, offering insights and tangible solutions to navigate the multifaceted dimensions of digital government.



Human Computer Interaction


Human Computer Interaction
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Author : Constantine Stephanidis
language : en
Publisher: CRC Press
Release Date : 2024-09-28

Human Computer Interaction written by Constantine Stephanidis and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-09-28 with Computers categories.


The pervasive influence of technology continuously shapes our daily lives. From smartphones to smart homes, technology is revolutionizing the way we live, work and interact with each other. Human-computer interaction (HCI) is a multidisciplinary research field focusing on the study of people interacting with information technology and plays a critical role in the development of computing systems that work well for the people using them, ensuring the seamless integration of interactive systems into our technologically driven lifestyles. The book series contains six volumes providing extensive coverage of the field, wherein each one addresses different theoretical and practical aspects of the HCI discipline. Readers will discover a wealth of information encompassing the foundational elements, state-of-the-art review in established and emerging domains, analysis of contemporary advancements brought about by the evolution of interactive technologies and artificial intelligence, as well as the emergence of diverse societal needs and application domains. These books: · Showcase the pivotal role of HCI in designing interactive applications across a diverse array of domains. · Explore the dynamic relationship between humans and intelligent environments, with a specific emphasis on the role of Artificial Intelligence (AI) and the Internet of Things (IoT). · Provide an extensive exploration of interaction design by examining a wide range of technologies, interaction techniques, styles and devices. · Discuss user experience methods and tools for the design of user-friendly products and services. · Bridge the gap between software engineering and human-computer interaction practices for usability, inclusion and sustainability. These volumes are an essential read for individuals interested in human-computer interaction research and applications.



Redefining Horizons


Redefining Horizons
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Author : Jordan Reed
language : en
Publisher: Vocal Spark LLC
Release Date : 2025-02-04

Redefining Horizons written by Jordan Reed and has been published by Vocal Spark LLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-04 with Business & Economics categories.


The digital revolution isn’t just reshaping businesses—it’s redefining the very fabric of how organizations operate, innovate, and compete in an era driven by data, automation, and connectivity. In Redefining Horizons: The Journey into the Digital Future, Jordan Reed delivers a groundbreaking analysis of how digital transformation is disrupting industries, reshaping economic sectors, and revolutionizing the future of work. Gone are the days when businesses merely adapted to new technologies—today, the most successful organizations are built from the ground up on data-driven decision-making, artificial intelligence, and seamless automation. 🔹 Discover the core forces shaping the future of business, including: ✔️ The rise of AI, IoT, and automation in creating next-gen business models ✔️ How customer-centric innovation is redefining market competition ✔️ The shift toward agile organizational structures that foster continuous growth ✔️ The future of leadership, workforce reskilling, and human-AI collaboration Packed with real-world case studies, actionable strategies, and expert insights, this book is a must-read for business leaders, entrepreneurs, and innovators who want to stay ahead in an era of rapid digital evolution. Are you ready to embrace the future? Unlock the strategies, frameworks, and insights to thrive in the digital age. Get your copy today!



Systems Smart Technologies And Innovation For Society


Systems Smart Technologies And Innovation For Society
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Author : Juan Pablo Salgado-Guerrero
language : en
Publisher: Springer Nature
Release Date : 2024-03-12

Systems Smart Technologies And Innovation For Society written by Juan Pablo Salgado-Guerrero and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-12 with Computers categories.


This book is dedicated to exploring the practical applications and future perspectives of intelligent technologies. It delves into various domains, including industry, mobility, telecommunications, and environmental considerations. The innovative nature of this text enables us to draw connections between technical advancements and experiences aimed at enhancing the integration of emerging technologies on local, national, and regional scales. It showcases the strides made in diverse engineering domains, underlining the book’s multidisciplinary appeal. This book is intended for a wide readership, catering to master's and doctoral students, professors, and researchers in the field of cutting-edge technologies. It also extends its relevance to businesses engaged in engineering development. The contents offer insights into novel methodologies, real-world case studies, and innovative techniques designed to optimize systems, ultimately contributing to societal progress.



Public Governance Practices In The Age Of Ai


Public Governance Practices In The Age Of Ai
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Author : Wongmahesak, Kittisak
language : en
Publisher: IGI Global
Release Date : 2025-03-13

Public Governance Practices In The Age Of Ai written by Wongmahesak, Kittisak and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-13 with Political Science categories.


Advances in digital technology have driven public administration from new public administration (public administration 3.0) to digital public administration (public administration 4.0). In the same way, advances in artificial intelligence (AI) technology have driven digital public administration (public administration 4.0) into super smart society (public administration 5.0). With official recognition of its existence as a separate era, it can be said that AI is an important condition causing significant changes to public administration. Therefore, understanding it both in theory and in practice is very important. Public Governance Practices in the Age of AI explores the evolution of public administration in the digital age, highlighting the shift from traditional governance models to AI-driven public administration 5.0. It examines the transformative role of artificial intelligence in shaping policies, decision-making, and service delivery, offering insights into both theoretical frameworks and practical applications. Covering topics such as local administrative organizations, public participation, and global digital education, this book is an excellent resource for public administrators, public managers, educators, researchers, professionals, scholars, academicians, and more.



Revolutionizing The Ai Digital Landscape


Revolutionizing The Ai Digital Landscape
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Author : Alex Khang
language : en
Publisher: CRC Press
Release Date : 2024-06-07

Revolutionizing The Ai Digital Landscape written by Alex Khang and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-07 with Business & Economics categories.


This book investigates the growing influence of artificial intelligence in the marketing sphere, providing insights into how AI can be harnessed for developing more effective and efficient marketing strategies. In addition, the book will also offer a comprehensive overview of the various digital marketing tools available to entrepreneurs, discussing their features, benefits, and potential drawbacks. This will help entrepreneurs make well-informed decisions when selecting the tools most suited to their needs and objectives. It is designed to help entrepreneurs develop and implement successful strategies, leveraging the latest tools and technologies to achieve their business goals. As the digital landscape continues to evolve rapidly, this book aims to serve as a valuable resource for entrepreneurs looking to stay ahead of the curve and capitalize on new opportunities. The book's scope encompasses a wide range of topics, including customer experience, content marketing, AI strategy, and digital marketing tools.