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Digital Transformation Program A Complete Guide 2019 Edition


Digital Transformation Program A Complete Guide 2019 Edition
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Digital Transformation Program A Complete Guide 2019 Edition


Digital Transformation Program A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-07-31

Digital Transformation Program A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-31 with categories.


Implementation Planning: is a pilot needed to test the changes before a full roll out occurs? What are evaluation criteria for the output? To what extent would your organization benefit from being recognized as a award recipient? Are there regulatory / compliance issues? What are the known security controls? This one-of-a-kind Digital Transformation Program self-assessment will make you the established Digital Transformation Program domain expert by revealing just what you need to know to be fluent and ready for any Digital Transformation Program challenge. How do I reduce the effort in the Digital Transformation Program work to be done to get problems solved? How can I ensure that plans of action include every Digital Transformation Program task and that every Digital Transformation Program outcome is in place? How will I save time investigating strategic and tactical options and ensuring Digital Transformation Program costs are low? How can I deliver tailored Digital Transformation Program advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Digital Transformation Program essentials are covered, from every angle: the Digital Transformation Program self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Digital Transformation Program outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Digital Transformation Program practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Digital Transformation Program are maximized with professional results. Your purchase includes access details to the Digital Transformation Program self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Transformation Program Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Transformation And Optimization A Complete Guide 2019 Edition


Digital Transformation And Optimization A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher:
Release Date : 2019

Digital Transformation And Optimization A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with Electronic books categories.


Digital Transformation And Optimization A Complete Guide - 2019 Edition.



Digital Transformation Initiatives A Complete Guide 2019 Edition


Digital Transformation Initiatives A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-07-31

Digital Transformation Initiatives A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-31 with categories.


What digital transformation initiatives data do you gather or use now? Which digital transformation initiatives data should be retained? What is digital transformation initiatives risk? How do you manage digital transformation initiatives risk? What digital transformation initiatives problem should be solved? This exclusive Digital Transformation Initiatives self-assessment will make you the dependable Digital Transformation Initiatives domain expert by revealing just what you need to know to be fluent and ready for any Digital Transformation Initiatives challenge. How do I reduce the effort in the Digital Transformation Initiatives work to be done to get problems solved? How can I ensure that plans of action include every Digital Transformation Initiatives task and that every Digital Transformation Initiatives outcome is in place? How will I save time investigating strategic and tactical options and ensuring Digital Transformation Initiatives costs are low? How can I deliver tailored Digital Transformation Initiatives advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Digital Transformation Initiatives essentials are covered, from every angle: the Digital Transformation Initiatives self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Digital Transformation Initiatives outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Digital Transformation Initiatives practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Digital Transformation Initiatives are maximized with professional results. Your purchase includes access details to the Digital Transformation Initiatives self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Transformation Initiatives Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Business Transformation A Complete Guide 2019 Edition


Digital Business Transformation A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-06-22

Digital Business Transformation A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-22 with categories.


What is driving digital transformation? Does your organization have a clear digital strategy? How strong is your relationship with customers? What are the main risks and issues the project will need to manage? To what extent are your processes adaptable to change? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Business Transformation investments work better. This Digital Business Transformation All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Digital Business Transformation Self-Assessment. Featuring 974 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Business Transformation improvements can be made. In using the questions you will be better able to: - diagnose Digital Business Transformation projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Digital Business Transformation and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Digital Business Transformation Scorecard, you will develop a clear picture of which Digital Business Transformation areas need attention. Your purchase includes access details to the Digital Business Transformation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Business Transformation Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Transformation Initiative A Complete Guide 2019 Edition


Digital Transformation Initiative A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-06-30

Digital Transformation Initiative A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-30 with categories.


What are the expected benefits of digital transformation initiative to the stakeholder? Is the required digital transformation initiative data gathered? How do you gather digital transformation initiative requirements? Are there competing digital transformation initiative priorities? Do you need to avoid or amend any digital transformation initiative activities? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Transformation Initiative investments work better. This Digital Transformation Initiative All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Digital Transformation Initiative Self-Assessment. Featuring 996 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Transformation Initiative improvements can be made. In using the questions you will be better able to: - diagnose Digital Transformation Initiative projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Digital Transformation Initiative and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Digital Transformation Initiative Scorecard, you will develop a clear picture of which Digital Transformation Initiative areas need attention. Your purchase includes access details to the Digital Transformation Initiative self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Transformation Initiative Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Transformation And Optimization A Complete Guide 2019 Edition


Digital Transformation And Optimization A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-08-07

Digital Transformation And Optimization A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-08-07 with categories.


How are costs allocated? What are your customers expectations and measures? Are you using a design thinking approach and integrating Innovation, digital transformation and optimization Experience, and Brand Value? What is the worst case scenario? How do you encourage people to take control and responsibility? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Transformation And Optimization investments work better. This Digital Transformation And Optimization All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Digital Transformation And Optimization Self-Assessment. Featuring 910 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Transformation And Optimization improvements can be made. In using the questions you will be better able to: - diagnose Digital Transformation And Optimization projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Digital Transformation And Optimization and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Digital Transformation And Optimization Scorecard, you will develop a clear picture of which Digital Transformation And Optimization areas need attention. Your purchase includes access details to the Digital Transformation And Optimization self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Transformation And Optimization Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Transformation A Complete Guide 2019 Edition


Digital Transformation A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2018-12-21

Digital Transformation A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-21 with categories.


Are current systems consistent with industry best practices for seamless integration of workflow and data? What will the world of logistics look like in a couple of years? What will be changed by the digital transformation and which areas of business are affected? What actions is your organization taking to improve the experience of its customers in the coming year? How likely are you to have digital transformation conversations with customers that extend beyond Security & Compliance services? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Transformation investments work better. This Digital Transformation All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Digital Transformation Self-Assessment. Featuring 973 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Transformation improvements can be made. In using the questions you will be better able to: - diagnose Digital Transformation projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Digital Transformation and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Digital Transformation Scorecard, you will develop a clear picture of which Digital Transformation areas need attention. Your purchase includes access details to the Digital Transformation self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Transformation Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Transformation Demands A Complete Guide 2019 Edition


Digital Transformation Demands A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-07-31

Digital Transformation Demands A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-31 with categories.


Who is involved in the management review process? What is the best design framework for Digital transformation demands organization now that, in a post industrial-age if the top-down, command and control model is no longer relevant? Is the Digital transformation demands documentation thorough? Which models, tools and techniques are necessary? Do you know what you are doing? And who do you call if you don't? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Digital Transformation Demands investments work better. This Digital Transformation Demands All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Digital Transformation Demands Self-Assessment. Featuring 938 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Digital Transformation Demands improvements can be made. In using the questions you will be better able to: - diagnose Digital Transformation Demands projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Digital Transformation Demands and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Digital Transformation Demands Scorecard, you will develop a clear picture of which Digital Transformation Demands areas need attention. Your purchase includes access details to the Digital Transformation Demands self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Transformation Demands Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



Digital Business Transformation Initiatives A Complete Guide 2019 Edition


Digital Business Transformation Initiatives A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-07-28

Digital Business Transformation Initiatives A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-28 with categories.


What Digital Business Transformation Initiatives data should be collected? In a project to restructure Digital Business Transformation Initiatives outcomes, which stakeholders would you involve? How is progress measured? Will it be accepted by users? What other jobs or tasks affect the performance of the steps in the Digital Business Transformation Initiatives process? This best-selling Digital Business Transformation Initiatives self-assessment will make you the credible Digital Business Transformation Initiatives domain visionary by revealing just what you need to know to be fluent and ready for any Digital Business Transformation Initiatives challenge. How do I reduce the effort in the Digital Business Transformation Initiatives work to be done to get problems solved? How can I ensure that plans of action include every Digital Business Transformation Initiatives task and that every Digital Business Transformation Initiatives outcome is in place? How will I save time investigating strategic and tactical options and ensuring Digital Business Transformation Initiatives costs are low? How can I deliver tailored Digital Business Transformation Initiatives advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Digital Business Transformation Initiatives essentials are covered, from every angle: the Digital Business Transformation Initiatives self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Digital Business Transformation Initiatives outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Digital Business Transformation Initiatives practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Digital Business Transformation Initiatives are maximized with professional results. Your purchase includes access details to the Digital Business Transformation Initiatives self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Digital Business Transformation Initiatives Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.



The Definitive Guide To B2b Digital Transformation


The Definitive Guide To B2b Digital Transformation
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Author : Fred Geyer
language : en
Publisher: Frederick Geyer
Release Date : 2020-05-26

The Definitive Guide To B2b Digital Transformation written by Fred Geyer and has been published by Frederick Geyer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-05-26 with Business & Economics categories.


This book guides B2B leaders along a step by step path to uncommon growth through three transformative shifts: The Digital Selling Shift to digital demand generation, The Digital Customer Experience Makeover to digital customer engagement, The Digital Proposition Pivot to data-powered, digital solutions. The Definitive Guide is informed by the work of Fred Geyer at Prophet, a leading digital transformation consultancy, and Joerg Niessing at INSEAD, a global standard-bearer for business education. Rich case studies from Maersk, Michelin, Adobe, and Air Liquide with best practices from IBM, Salesforce.com, Thyssenkrupp, and scores of leading B2B companies illustrate how putting customers at the heart of digital transformation drives uncommon growth. Fred and Joerg map the route from customer insight to in-market implementation for each transformational shift in four steps: Where to Play - Identify top customer growth opportunities, How to Win - Build the strategy to win customer preference, What to Do - Effectively deliver the strategy, Who is Needed - Assemble the team to make it happen. The two biggest barriers to successful digital transformation, effectively using customer data and enabling employees, are addressed by outlining a clear path to navigate forward based on best practices from other leading companies. The guide has won rave reviews from B2B leaders: "This book illuminates the secret sauce of digital transformation in the B2B space" – David Aaker, renowned brand strategist and bestselling author. "A thought-provoking exploration of three crucial transformational shifts for B2B companies" – Vincent Clerc, CEO, Maersk Ocean & Logistics "This is a great guide to applying best practices to the formidable challenge of digital transformation in complex markets and supply chains." – Dr. Lars Brzoska, Chairman of the Board of Management, Jungheinrich AG. "By providing case examples and step by step assistance in determining where to play, how to win, what to do and who to win, this book fulfilled my need for inspiring and pragmatic transformation guidance" – Lindy Hood, Chief Customer Experience Officer, Zurich Financial North America