Dise O Organizacional Centrado En El Cliente Recurso Electr Nico
DOWNLOAD
Download Dise O Organizacional Centrado En El Cliente Recurso Electr Nico PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Dise O Organizacional Centrado En El Cliente Recurso Electr Nico book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Dise O Organizacional Centrado En El Cliente Recurso Electr Nico
DOWNLOAD
Author : Ernesto Barrera Duque
language : es
Publisher:
Release Date : 2013
Dise O Organizacional Centrado En El Cliente Recurso Electr Nico written by Ernesto Barrera Duque and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Customer services categories.
En este libro la interacción con el cliente es la fuente esencial para el diseño de la organización. La entrega de valor en el momento del contacto, en el despliegue de la relación entre analista de crédito y microempresario, es lo que he denominado "interacción humana comercial personalizada", uno de los hallazgos más importantes de esta investigación.
Dise O Organizacional Centrado En El Cliente
DOWNLOAD
Author : Ernesto Barrera Duque
language : es
Publisher: Ecoe Ediciones
Release Date : 2013-01-01
Dise O Organizacional Centrado En El Cliente written by Ernesto Barrera Duque and has been published by Ecoe Ediciones this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-01 with Business & Economics categories.
Esta obra identifica el contenido y las relaciones entre las variables de la temática planteada. Los hallazgos se basan en un estudio empírico realizado con tres empresas sociales latinoamericanas de alto desempeño, donde se identificaron: la propuesta de valor ofrecida a los clientes y la red de valor en la cual estaban inmersas. Estos aspectos son la base para identificar seis categorías clave del diseño organizacional: la estrategia, la capacidad directiva, la cultura y la identidad organizacional, el gobierno organizacional activo, el talento humano comprometido y la interacción humana comercial personalizada, todo esto, enfocado a la configuración y creación de valor para los clientes.
Organizational Assessment
DOWNLOAD
Author : Charles Lusthaus
language : en
Publisher: IDRC
Release Date : 2002
Organizational Assessment written by Charles Lusthaus and has been published by IDRC this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Organizational Assessment: A framework for improving performance
Organization Theory And Design
DOWNLOAD
Author : Jonathan Murphy
language : en
Publisher:
Release Date : 2014
Organization Theory And Design written by Jonathan Murphy and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Organization categories.
Organizing involves continous challenges in the face of uncertainty and change. How is globalization impacting organizations? How will new strategies for a turbulent world affect organizational design?In this second edition of Organization Theory and Design, developed for students in the UK, Europe, the Middle East and Africa, respected academics Jonathan Murphy and Hugh Willmott continue to add an international perspective to Richard L. Daft’s landmark text. Together they tackle these questions in a comprehensive, clear and accessible study of the subject.
Electronic Hrm In Theory And Practice
DOWNLOAD
Author : Tanya Bondarouk
language : en
Publisher: Emerald Group Publishing
Release Date : 2011-06-09
Electronic Hrm In Theory And Practice written by Tanya Bondarouk and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-09 with Business & Economics categories.
Organizations have increasingly been introducing web-based applications for HRM purposes, and these are frequently labeled as electronic Human Resource Management (e-HRM). This title focuses on the theoretical developments within the field of e-HRM research and clarifies the need to crystallize a theoretical framework for e-HRM research.
Organization And Management
DOWNLOAD
Author : Fremont E. Kast
language : en
Publisher:
Release Date : 1985-01-01
Organization And Management written by Fremont E. Kast and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985-01-01 with Management categories.
Human Resource Champions
DOWNLOAD
Author : David Ulrich
language : en
Publisher: Harvard Business Press
Release Date : 1996-10-30
Human Resource Champions written by David Ulrich and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-10-30 with Business & Economics categories.
The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource professionals: strategic player, administrative expert, employee champion, and change agent. He includes many examples to demonstrate that human resource professionals must operate in all four areas simultaneously in order to contribute fully. He urges a shift of these professionals' mentality from "what I do" to "what I deliver" and makes specific recommendations for how individuals in human resources can partner with line managers to make organizations more competitive.
Readings And Exercises In Organizational Behavior
DOWNLOAD
Author : Jane W. Gibson
language : en
Publisher:
Release Date : 1985-01-01
Readings And Exercises In Organizational Behavior written by Jane W. Gibson and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985-01-01 with Organizational behavior categories.
The Lean Startup
DOWNLOAD
Author : Eric Ries
language : en
Publisher: Crown Currency
Release Date : 2011-09-13
The Lean Startup written by Eric Ries and has been published by Crown Currency this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-13 with Business & Economics categories.
Most startups fail. But many of those failures are preventable. The Lean Startup is a new approach being adopted across the globe, changing the way companies are built and new products are launched. Eric Ries defines a startup as an organization dedicated to creating something new under conditions of extreme uncertainty. This is just as true for one person in a garage or a group of seasoned professionals in a Fortune 500 boardroom. What they have in common is a mission to penetrate that fog of uncertainty to discover a successful path to a sustainable business. The Lean Startup approach fosters companies that are both more capital efficient and that leverage human creativity more effectively. Inspired by lessons from lean manufacturing, it relies on “validated learning,” rapid scientific experimentation, as well as a number of counter-intuitive practices that shorten product development cycles, measure actual progress without resorting to vanity metrics, and learn what customers really want. It enables a company to shift directions with agility, altering plans inch by inch, minute by minute. Rather than wasting time creating elaborate business plans, The Lean Startup offers entrepreneurs—in companies of all sizes—a way to test their vision continuously, to adapt and adjust before it’s too late. Ries provides a scientific approach to creating and managing successful startups in a age when companies need to innovate more than ever.
Influence And Persuasion Hbr Emotional Intelligence Series
DOWNLOAD
Author : Harvard Business Review
language : en
Publisher: Harvard Business Press
Release Date : 2017-11-14
Influence And Persuasion Hbr Emotional Intelligence Series written by Harvard Business Review and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-14 with Business & Economics categories.
Changing hearts is an important part of changing minds. Research shows that appealing to human emotion can help you make your case and build your authority as a leader. This book highlights that research and shows you how to act on it, presenting both comprehensive frameworks for developing influence and small, simple tactics you can use to convince others every day. This volume includes the work of: Nick Morgan Robert Cialdini Linda A. Hill Nancy Duarte This collection of articles includes "Understand the Four Components of Influence," by Nick Morgan; "Harnessing the Science of Persuasion," by Robert Cialdini; "Three Things Managers Should Be Doing Every Day," by Linda A. Hill and Kent Lineback; "Learning Charisma," by John Antonakis, Marika Fenley, and Sue Liechti; "To Win People Over, Speak to Their Wants and Needs," by Nancy Duarte; "Storytelling That Moves People," an interview with Robert McKee by Bronwyn Fryer; "The Surprising Persuasiveness of a Sticky Note," by Kevin Hogan; and "When to Sell with Facts and Figures, and When to Appeal to Emotions," by Michael D. Harris. How to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.