Document Delivery Services
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Uses Of Document Delivery Services
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Author : Laura Rounds
language : en
Publisher: Association of Research Libr
Release Date : 1994
Uses Of Document Delivery Services written by Laura Rounds and has been published by Association of Research Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Academic libraries categories.
Covers various aspects of document delivery services in several American academic libraries, including information on selection policies and procedures, annual reports, evaluations and statistics, document delivery suppliers and pilot projects.
Document Delivery Services
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Author : Eleanor Mitchell
language : en
Publisher: Medford N.J. : Learned Information
Release Date : 1995
Document Delivery Services written by Eleanor Mitchell and has been published by Medford N.J. : Learned Information this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Technology & Engineering categories.
Document Delivery Services
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Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-18
Document Delivery Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-18 with Language Arts & Disciplines categories.
Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you’ll find common practices among all four—including planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance. This book reviews the planning and process of implementing document delivery in: Miami University University of Colorado at Denver University of Montana at Missoula Purdue University Libraries Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the “invisible” user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users. You’ll find useful information and proven methods concerning these topics: re-engineering library services restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL) criteria for document delivery vendor selection delivering electronic tables of contents and search strategy outputs to faculty desktops document delivery in academic fee-based information services With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.
Lending And Document Delivery Services
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Author : National Library of Canada
language : en
Publisher:
Release Date : 1984
Lending And Document Delivery Services written by National Library of Canada and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with categories.
Interlibrary Loan Document Delivery And Customer Satisfaction
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Author : Pat L Weaver-Meyers
language : en
Publisher: Routledge
Release Date : 2012-11-12
Interlibrary Loan Document Delivery And Customer Satisfaction written by Pat L Weaver-Meyers and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-12 with Language Arts & Disciplines categories.
This book contains the results of the first and only multi-institution study of interlibrary loan and document delivery customer satisfaction among academic library patrons. By examining customer perceptions and ILL/DD activities, Interlibrary Loan/Document Delivery and Customer Satisfaction: Strategies for Redesigning Services allows library administrators and managers to better understand service needs and shows them where to best allocate resources. The volume includes current reports on workload and staffing in ILL, analysis of current ILL statistical software packages, reports of on-site software development, and suggestions for the future of ILL/DD services. As ILL and DD are the fastest growing services in academic libraries, having a tool that provides so much comparative data on service quality, efficiency, and effectiveness is crucial for librarians in search of solutions to an array of ILL/DD problems. Interlibrary Loan/Document Delivery and Customer Satisfaction is a valuable resource for academic librarians, public and special librarians struggling with ILL/DD issues, DD providers (commercial or otherwise), and students in the field of library and information studies. Readers become immersed in the issues as this book: describes the development of local software to reduce the tedious tasks involved in request fulfillment, freeing office personnel to tackle more difficult requests analyzes how important delivery speed is to academic ILL/DD requestors and suggests when investing additional resources in improving delivery speed may be a waste of money provides comparative data on how many requests can be processed by the typical ILL office staff member debunks some long-held assumptions about delivery speed sets guidelines for efficiency and effectiveness proposes two strategies for redesigning ILL services to incorporate new developments in technology and innovative approaches toward long-standing, traditional services Interlibrary Loan/Document Delivery and Customer Satisfaction is useful not only to administrators interested in redesigning ILL and DD, but also to other libraries interested in comparing the speed and effectiveness of their service with some positively evaluated services provided by high-volume libraries. The software review helps providers implement the best choice of software for their offices and provides in-depth discussions about the strategies needed to further develop one’s own software to reduce workload. At a time when the tenets of Total Quality Management and customer satisfaction are the focus of many managers, interlibrary loan and document delivery are transforming from peripheral services to primary services in the academic library. Interlibrary Loan/Document Delivery and Customer Satisfaction reflects the convergence of these trends and provides a great snapshot of services provided by a representative group of academic libraries.
Interlibrary Loan And Document Delivery
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Author : Lee Andrew Hilyer
language : en
Publisher: Routledge
Release Date : 2006
Interlibrary Loan And Document Delivery written by Lee Andrew Hilyer and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Language Arts & Disciplines categories.
Interlibrary Loan and Document Delivery is a how-to guide to organizing an interlibrary loan department, providing extensive content on copyright law, ILL management systems, and human resources. This comprehensive book includes an introduction to ILL operations, governing policies, up-to-date information on borrowing and lending, and considerations for medicals libraries and distance learning. It also includes an extensive listing of resources relevant to today's ILL that serves as a handy desk reference when problem solving and investigating ways to improve service delivery.
Lending And Document Delivery Services
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Author : National Library of Canada
language : en
Publisher: La Bibliothèque
Release Date : 1985
Lending And Document Delivery Services written by National Library of Canada and has been published by La Bibliothèque this book supported file pdf, txt, epub, kindle and other format this book has been release on 1985 with categories.
The Internet Plus Directory Of Express Library Services
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Author : County of Los Angeles Public Library. FYI.
language : en
Publisher: Amer Library Assn
Release Date : 1998
The Internet Plus Directory Of Express Library Services written by County of Los Angeles Public Library. FYI. and has been published by Amer Library Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Computers categories.
Lists document delivery providers and information services on the Internet
Document Delivery And Interlibrary Lending
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Author :
language : en
Publisher:
Release Date : 1997
Document Delivery And Interlibrary Lending written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Document delivery categories.
Document Delivery Services
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Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-18
Document Delivery Services written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-18 with Language Arts & Disciplines categories.
Design and maintain document delivery services that are ideal for academic patrons! In Document Delivery Services: Contrasting Views, you’ll visit four university library systems to discover the considerations and challenges each library faced in bringing document delivery to its clientele. This book examines the questions about document delivery that are most pressing in the profession of library science. Despite their own unique experiences, you’ll find common practices among all four—including planning, implementation of service, and evaluation of either user satisfaction and/or vendor performance. This book reviews the planning and process of implementing document delivery in: Miami University University of Colorado at Denver University of Montana at Missoula Purdue University Libraries Document Delivery Services: Contrasting Views addresses the paradigm of access versus acquisition and shows you how document delivery can be more integral in the library right alongside full-text databases, Internet access, and reference services. This book focuses on the issues that develop specifically in academic libraries, such as the “invisible” user majority of undergraduate students when considering budget issues and collection development. This book also explores the dynamic relationship between faculty and library administration that can impact events such as serials cancellations, alternative access to materials, and the reorganization of libraries to incorporate enhanced services to users. You’ll find useful information and proven methods concerning these topics: re-engineering library services restructuring a traditional Interlibrary Loan Department into an Information Delivery/Interlibrary Loan Department (ID/ILL) criteria for document delivery vendor selection delivering electronic tables of contents and search strategy outputs to faculty desktops document delivery in academic fee-based information services With Document Delivery Services: Contrasting Views, document delivery becomes more than a simple acquisitions tool or a necessary service; instead it is an enhanced access service that lends greater perspective to library staff and users alike. This handy volume will help expand the role of document delivery services in your own library setting.