E Service New Directions In Theory And Practice
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E Service New Directions In Theory And Practice
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Author : Roland T. Rust
language : en
Publisher: Routledge
Release Date : 2016-09-16
E Service New Directions In Theory And Practice written by Roland T. Rust and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-16 with Business & Economics categories.
The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.
E Service
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Author : Rust & Kannan (eds.)
language : en
Publisher:
Release Date : 2003
E Service written by Rust & Kannan (eds.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Customer services categories.
Advances In Computers
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Author : Marvin Zelkowitz
language : en
Publisher: Elsevier
Release Date : 2005-06-14
Advances In Computers written by Marvin Zelkowitz and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-14 with Computers categories.
Advances in Computers covers new developments in computer technology. Most chapters present an overview of a current subfield within computer science, with many citations and often include new developments in the field by the authors of the individual chapters. Topics include hardware, software, theoretical underpinnings of computing, and novel applications of computers. This current volume emphasizes the role of the internet, the world wide web and other aspects of a distributed computing environment. Open source development as well as computing for the handicapped are additional important topics. Key Features: - In-depth surveys and tutorials on new computer technology - Well-known authors are researchers in the field - Extensive bibliographies with most chapters - Important chapters on new technologies for software development: open source development and the technology needed to use the web for electronic commerce - In-depth surveys and tutorials on new computer technology - Well-known authors are researchers in the field - Extensive bibliographies with most chapters - Important chapters on new technologies for software development: open source development and the technology needed to use the web for electronic commerce
E Service Intelligence
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Author : Jie Lu
language : en
Publisher: Springer
Release Date : 2007-03-09
E Service Intelligence written by Jie Lu and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-03-09 with Technology & Engineering categories.
Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.
Optimizing Current Practices In E Services And Mobile Applications
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Author : Khosrow-Pour, Mehdi
language : en
Publisher: IGI Global
Release Date : 2018-01-05
Optimizing Current Practices In E Services And Mobile Applications written by Khosrow-Pour, Mehdi and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-05 with Business & Economics categories.
In the modern world of mobile applications, the expansion of e-services, self-services, and mobile communication constantly allows for new multidisciplinary developments in academia and industry. Optimizing Current Practices in E-Services and Mobile Applications is a critical scholarly resource that examines issues in the production management, delivery, and consumption of e-services. Featuring coverage on a broad range of topics, such as marketing, management, social media, and entrepreneurship, this book is an ideal resource for professionals, researchers, academicians, and industry consultants with an interest in the emergence of e-services.
E Service New Directions In Theory And Practice
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Author : Roland T. Rust
language : en
Publisher: Taylor & Francis
Release Date : 2016-09-16
E Service New Directions In Theory And Practice written by Roland T. Rust and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-16 with Business & Economics categories.
The advent of the era of "e-Service," the provision of services over electronic networks like the internet, is one of the dominant business themes of the new millennium. It reflects the fundamental shift in the economy from goods to services and the explosive expansion of information technology. This book provides a collection of different perspectives on e-Service and a unified framework to understand it, even as the business community grapples with the concept. It features contributions from key researchers and practitioners from both the private and public sectors, as well leading scholars from the fields of marketing, information systems, and computer science. They focus on three key areas: the customer-technology interface; e-Service business opportunities and strategies; and public sector e-Service opportunities. The insights they offer will be equally useful to students, scholars, and practitioners.
E Services
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Author : Heiner Evanschitzky
language : en
Publisher: Springer Science & Business Media
Release Date : 2007-11-18
E Services written by Heiner Evanschitzky and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-11-18 with Business & Economics categories.
The volume presents the best papers of the special issue ‘E-Services’ of the Journal of Value Chain Management. A group of well-known authors from around the world discuss the state-of-the-art of the research and development in various aspects of ‘E-Services’ including E-Commerce, international aspects of electronic services, growth through E-Services, satisfaction and loyalty in electronic markets, and service engineering.
E Services Adoption
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Author : Mohammed Quaddus
language : en
Publisher: Emerald Group Publishing
Release Date : 2015-10-28
E Services Adoption written by Mohammed Quaddus and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-28 with Business & Economics categories.
Volume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. These are exciting and useful chapters for executives and researchers seeking knowledge and theory of how to influence e-service adoptions in developing nations!
Collaboration In A Data Rich World
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Author : Luis M. Camarinha-Matos
language : en
Publisher: Springer
Release Date : 2017-09-06
Collaboration In A Data Rich World written by Luis M. Camarinha-Matos and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-06 with Business & Economics categories.
This book constitutes the refereed proceedings of the 18th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2017, held in Vicenza, Italy, in September 2017. The 68 revised full papers were carefully reviewed and selected from 159 submissions. They provide a comprehensive overview of identified challenges and recent advances in various collaborative network (CN) domains and their applications, with a strong focus on the following areas: collaborative models, platforms and systems for data-rich worlds; manufacturing ecosystem and collaboration in Industry 4.0; big data analytics and intelligence; risk, performance, and uncertainty in collaborative data-rich systems; semantic data/service discovery, retrieval, and composition in a collaborative data-rich world; trust and sustainability analysis in collaborative networks; value creation and social impact of collaboration in data-rich worlds; technology development platforms supporting collaborative systems; collective intelligence and collaboration in advanced/emerging applications: collaborative manufacturing and factories of the future, e-health and care, food and agribusiness, and crisis/disaster management.
Structural Equation Modeling Approaches To E Service Adoption
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Author : Akgül, Yakup
language : en
Publisher: IGI Global
Release Date : 2019-04-19
Structural Equation Modeling Approaches To E Service Adoption written by Akgül, Yakup and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-19 with Business & Economics categories.
With the modernization of services offered through the internet, many traditional face-to-face services have adopted new e-service phenomena. Especially prevalent among the younger generations, this change in service has promoted many industries to rethink how to best reach their consumers using modern technology. Structural Equation Modeling Approaches to E-Service Adoption is a pivotal reference source that aims to share the latest empirical research findings within technology acceptance, information systems, information technology, human-computer interaction, and management information systems. While highlighting topics such as e-commerce, internet banking, and technology acceptance, this publication explores the understanding of today’s e-services in a dynamic and complex environment, as well as the methods within the field of information systems and information technologies. This book is ideally designed for academics, students, managers, and scholars interested in the up-and-coming research surrounding the field of information technology.