Einflussfaktoren Auf Die Wahrgenommene Point Of Sale Atmosph Re Von Konsumenten
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Einflussfaktoren Auf Die Wahrgenommene Point Of Sale Atmosph Re Von Konsumenten
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Author : Jenna Walter
language : de
Publisher: diplom.de
Release Date : 2008-08-18
Einflussfaktoren Auf Die Wahrgenommene Point Of Sale Atmosph Re Von Konsumenten written by Jenna Walter and has been published by diplom.de this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-08-18 with Business & Economics categories.
Problemstellung: Die heutige Handelslandschaft ist gekennzeichnet durch eine zunehmende Marktsättigung mit immer austauschbar werdenden Geschäften und Produkten einerseits und durch den Wertewandel hin zu größerer Lebens- und Konsumfreude andererseits. Vor diesem Hintergrund steigt zunehmend die Bedeutung der Gestaltung des Point of Sale (POS). Damit wird der Ort an dem das Verkaufsgeschäft tatsächlich stattfindet, also der Verkaufsraum, bezeichnet. Aufgrund der physischen Präsenz der Ware fallen dort die letzten Entscheidungen für die meisten Güter des täglichen Bedarfs. Die Tatsache, dass zwischen 60 und 70 Prozent aller Kaufentscheidungen direkt am POS getroffen werden, ist nicht mehr neu. Allerdings ist dieser Moment der Wahrheit sehr flüchtig. In einer kurzen Zeitspanne von nur ein paar Sekunden entscheidet sich der Kunde für oder gegen ein Produkt. Was heute keine Aufmerksamkeit auf sich zieht, kommt nicht durch den Wahrnehmungsfilter der Konsumenten und geht in dem großen Angebot unter. Somit befindet sich der Handel heute nicht im Wettbewerb der Produkte, sondern vielmehr im Wettbewerb der Wahrnehmung. Natürlich beschäftigen sich viele Spezialisten sehr intensiv mit der Gestaltung des POS. Es fragt sich, warum gerade der Handel sich mit dieser Thematik auseinandersetzen sollte. Leider versorgen aber die meisten Ladenbauer die ganze Handelsbranche mit gleichen Trends und so entstehen immer mehr austauschbare Einkaufsstätten. Um diese Mainstreamgestaltung zu umgehen, müssen Handelsunternehmen sich mehr den je mit dieser Thematik eigenständig befassen, um sich wahrnehmbar positionieren zu können. Eine langfristig ausgerichtete, erlebnisbetonte Positionierung und die gestalterische Umsetzung dieser am POS, bietet eine Möglichkeit zur Differenzierung und somit zur einer effektiveren Wahrnehmung der Handelsleistung. Gang der Untersuchung: Auf Basis von wissenschaftlicher Handelsliteratur sowie zahlreichen aktuellen Untersuchungen sollen in dieser Diplomarbeit Erkenntnisse zur Gestaltung der POS-Atmosphäre dargestellt werden, die zu einer effektiveren Wahrnehmung der Handelsleistung beitragen. Die vorliegende Arbeit setzt sich aus sechs Teilen zusammen. Als Ausgangspunkt beschäftigt sich der zweite Teil mit der begrifflichen Terminologie und der Abgrenzung des Themas. Der dritte Teil gibt einen Einblick über die Aufgaben und Ziele der POS-Gestaltung. Dabei wird insbesondere auf die Stellung des POS als Profilierungs- und Differenzie
Advanced Brand Management
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Author : Paul Temporal
language : en
Publisher: John Wiley & Sons
Release Date : 2011-09-15
Advanced Brand Management written by Paul Temporal and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-15 with Business & Economics categories.
Advanced Brand Management: Managing Brands in a Changing World (Second Edition) is a complete guide to managing the most valuable assets in the business world--brands. In this exciting second edition, Paul Temporal, a world-renowned brand expert, explains how to develop and manage sophisticated strategies that will ensure sustainable brand value. Dr. Temporal addresses issues such as: How to gain and use valuable consumer insights How to use emotion to secure brand success How to create a brand vision How to create a power brand strategy How to develop positioning strategies that bring outstanding results How to respond to brand architecture challenges What to consider in extending, revitalizing, repositioning, and deleting brands How to build a brand culture, engage employees, and carry out internal branding How to create a total communications strategy How to address critical issues in brand management, and the role of speed, agility, and innovation How to structure brand guardianship and management How to track brand success More than 40 case studies, including both successful and unsuccessful international brand management initiatives, illustrate practical applications of the topics covered. New cases include: Google; Twitter; MySpace; Facebook; Zara; Opus; Chivas Regal; MTV; P&G; Coca-Cola; Absolut; Nike; LG; Apple; The Obama presidential campaign Plus more... This stimulating book also features a brand management toolkit--an invaluable collection of questions, exercises, and notes culled from Dr. Temporal's wealth of experience. The toolkit will provide you with your own personal consultancy checklists and support, helping to improve and secure your brand equity. Whether you are in control of an established company, starting up a new one, or have responsibility for a brand in a particular industry or sector, Advanced Brand Management is an indispensable resource.
Understanding The Showrooming Phenomenon
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Author : Christel Zaubitzer
language : en
Publisher: GRIN Verlag
Release Date : 2014-08-25
Understanding The Showrooming Phenomenon written by Christel Zaubitzer and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-25 with Business & Economics categories.
Master's Thesis from the year 2013 in the subject Business economics - Offline Marketing and Online Marketing, grade: 1,3, University of Münster (Institute for Value-Based Marketing), course: E-Commerce, language: English, abstract: Showrooming is a phenomenon that describes a consumer’s behavior of collecting information about a product or service in a physical store and purchasing it in an online store afterwards. For retailers, this behavior can be a major opportunity or thread. To give insights into the phenomenon the thesis aims to determine a) channel attributes that encourage or deject customers from attending showrooming and b) how customer characteristics distinguish showrooming customers from customers who did not purchase online? An empirical study collected data of 334 respondents via an online questionnaire. 149 showroomers and 185 respondents who did not showroom during a recent product purchase were compared regarding their perceived difference of channel attributes in the offline and the online channel. Further, both groups were compared in various customer characteristics. The results of the binary logistic regression reveal that among all observed channel attributes the difference in price, service, purchase convenience, enjoyment and risk perception between the online and offline shop have a significant impact on the likelihood of showrooming, whereas the assortment and after-sales services did not show significant impact. Among the observation of customer characteristics, a positive attitude towards free riding, towards shopping and retailer loyalty were found to have a significant impact on the showrooming likelihood. The internet experience and the level of price-consciousness showed no significant impact. With the results, the thesis supports physical retail stores to adjust the design of channel attributes in order to avoid showrooming behaviors of their customers. It also helps retailers to identify customers that are more likely to attend showrooming and target them specifically to prevent them from attending showrooming.
Nutritional Modelling For Pigs And Poultry
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Author : Nilva K Sakmoura
language : en
Publisher: CABI
Release Date : 2014-12-15
Nutritional Modelling For Pigs And Poultry written by Nilva K Sakmoura and has been published by CABI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-15 with Technology & Engineering categories.
Modelling is a useful tool for decision making in complex agro-industrial scenarios. Containing a selection of the papers presented at the International Symposium of Modelling in Pig and Poultry Production 2013, this book brings together the best and most recent academic work on modelling in the pig and poultry industry, with a particular emphasis on nutrition. It reviews basic modelling concepts, descriptions and applications of production models and new methods and approaches in modelling.
Experience Marketing
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Author : Bernd Schmitt
language : en
Publisher: Now Publishers Inc
Release Date : 2011
Experience Marketing written by Bernd Schmitt and has been published by Now Publishers Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Business & Economics categories.
Experience Marketing examines a new and exciting concept that is of interest to academics and marketing practitioners who have come to realize that understanding how consumers experience brands, and how to provide appealing brand experiences for them, is critical for differentiating their offerings in a competitive marketplace. Understanding consumer experiences is a core task for consumer research, but consumer and marketing research on experience is still emerging. Experience Marketing reviews and discusses experience research conducted in various disciplines and in sub-disciplines of marketing. The author begins with an exploration of the experience concept itself. What do we mean by "experience"? What are consumer experiences? How are they different from other established constructs in our field? Next, this monograph reviews the key concepts of experience marketing and provides empirical research findings that shed light on consumer insights on experiences. It also examines the strategic management and marketing literature on customer experience and the practical frameworks for managing experiences. Finally, it explores an exciting emerging area of research-the interface of consumer experience and happiness.
Price Management
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Author : Hermann Simon
language : en
Publisher: Springer
Release Date : 2018-12-11
Price Management written by Hermann Simon and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-11 with Business & Economics categories.
In this book, the world’s foremost experts on pricing integrate theoretical rigor and practical application to present a comprehensive resource that covers all areas of the field. This volume brings together quantitative and qualitative approaches and highlights the most current innovations in theory and practice. Going beyond the traditional constraints of “price theory” and “price policy,” the authors coined the term “price management” to represent a holistic approach to pricing strategy and tactical implementation. They remind us that the Ancient Romans used one word, pretium, to mean both price and value. This is the fundamental philosophy that drives successful price management where producer and customer meet. Featuring dozens of examples and case studies drawn from their extensive research, consulting, and teaching around the world, Simon and Fassnacht cover all aspects of pricing following the price management process with its four phases: strategy, analysis, decision, and implementation. Thereby, the authors take into account the nuances across industry sectors, including consumer goods, industrial products, services, and trade/distribution. In particular, they address the implications of technological advancements, such as the Internet and new measurement and sensor technologies that have led to a wealth of price management innovations, such as flat rates, freemium, pay-per-use, or pay-what-you-want. They also address the emergence of new price metrics, Big Data applications, two-sided price systems, negative prices, and the sharing economy, as well as emerging payment systems such as bitcoin. The result is a “bible” for leaders who recognize that price is not only a means to drive profit in the short term, but a tool to generate sustained growth in shareholder value over the longer term, and a primer for researchers, instructors, and students alike. Praise for Price Management “This book is truly state of the art and the most comprehensive work in price management.” - Prof. Philip Kotler, Kellogg School of Management, Northwestern University “This very important book builds an outstanding bridge between science and practice.“ - Kasper Rorsted, CEO, Adidas “This book provides practical guidelines on value creation, communication and management, which is an imperative for businesses to survive in the coming era of uncertainty.” - Dr. Chang-Gyu Hwang, Chairman and CEO, KT Corporation (Korea Telecom)
Carried Away
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Author : Rachel Bowlby
language : en
Publisher: Columbia University Press
Release Date : 2002-09-17
Carried Away written by Rachel Bowlby and has been published by Columbia University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-09-17 with Social Science categories.
Asserting that a history of shopping was, until recently, a history of women, Rachel Bowlby trains her eye on the evolution of the modern shopper. She uses a compelling blend of history, literary analysis, and cultural criticism to explore the rise of department stores and supermarkets of the United States, France, and Great Britain. Bowlby recalls the fascinating early days of these institutions. In the mid-nineteenth century, when department stores first developed, their fabulous new buildings brought middle-class women into town, where they could indulge in what was then a new activity: a day's shopping. The stores offered luxury, flattering women into believing that they belonged in a beautiful environment. It is here, Bowlby argues, that the idea of the modern woman's passion for fashion and shopping took hold. Developed in the twentieth century, supermarkets took an opposite tack: they offered functionality, standardization, and cheapness. However, Bowlby claims, despite their differences, the two institutions belong together as emblematic of their respective eras' social developments: the department store with the growth of cities, the supermarket with the proliferation of suburbs. With their dazzling lights and displays, both supermarkets and department stores were thought to produce in females an enhanced or trance-like state of mind. For readers who regard shopping as a spectator or participatory sport, and for those who wish to understand our culture and the psychology of women, or those who simply enjoy a witty, literate romp through the aisles, Carried Away is the perfect purchase.
European Retail Research
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Author : Bernhard Swoboda
language : en
Publisher: Springer Science & Business Media
Release Date : 2009-01-30
European Retail Research written by Bernhard Swoboda and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-30 with Business & Economics categories.
The aim of EUROPEAN RETAIL RESEARCH is to publish interesting manuscripts of high quality and innovativeness with a focus on retail researchers, retail lecturers, retail students and retail executives. As it has always been, retail executives are part of the target group and the knowledge transfer between retail research and retail management remains a part of the publication’s concept.
Developing Writing Skills In German
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Author : Annette Duensing
language : en
Publisher: Routledge
Release Date : 2006-11-22
Developing Writing Skills In German written by Annette Duensing and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11-22 with Foreign Language Study categories.
Developing Writing Skills in German, is a unique course designed to improve the reading and writing skills of intermediate students of German. Presenting a wide range of authentic written materials, the book aims to develop reading strategies and the ability to write texts of various types - essays, articles and reviews - while imparting an understanding of important aspects of German society. From the environment to consumerism, each chapter focuses on a different theme and concentrates on the advancement of particular skills; all the chapters conclude with a task appropriate to the skills focus of the section. Summary writing, note-taking, the use of mind-maps to collect ideas, and other strategies for successful writing in German are presented here. This course is suitable both for classroom use and independent study, with feedback and answer key supplied at the back of the book.
Reverse Psychology Marketing
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Author : I. Sinha
language : en
Publisher: Springer
Release Date : 2006-11-22
Reverse Psychology Marketing written by I. Sinha and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-11-22 with Business & Economics categories.
Supplementing ideas and insights with numerous engaging and topical anecdotes, this book explores the radical and distinctive concept and approach of Reverse Psychology Marketing. It will show you how to understand and connect with current changes and evolving trends occurring in the field of marketing.