Emotional Labour In Health Care
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Emotional Labour In Health Care
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Author : Catherine Theodosius
language : en
Publisher: Routledge
Release Date : 2008-06-30
Emotional Labour In Health Care written by Catherine Theodosius and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-06-30 with Medical categories.
Do nurses still care? In today’s inflexible, fast-paced and more accountable workplace where biomedical and clinical models dominate health care practice, is there room for emotional labour? Based on original empirical research, this book delves into personal accounts of nurses' emotion expressions and experiences as they emerge from everyday nursing practice, and illustrates how their emotional labour is adapting in response to a constantly changing work environment. The book begins by re-examining Arlie Hochschild’s sociological notion of emotional labour, and combines it with Margaret Archer’s understanding of emotion and the inner dialogue. In an exploration of the nature of emotional labour, its historical and political context, and providing original, but easily recognisable, typology, Catherine Theodosius emphasises that it is emotion – complex, messy and opaque – that drives emotional labour within health care. She suggests that rather than being marginalised, emotional labour in nursing is frequently found in places that are hidden or unrecognised. By understanding emotion itself, which is fundamentally interactive and communicative, she argues that emotional labour is intrinsically linked to personal and social identity. The suggestion is made that the nursing profession has a responsibility to include emotional labour within personal and professional development strategies to ensure the care needs of the vulnerable are met. This innovative volume will be of interest to nursing, health care and sociology students, researchers and professionals.
Emotional Labor In Work With Patients And Clients
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Author : Dorota Żołnierczyk-Zreda
language : en
Publisher: CRC Press
Release Date : 2020-08-11
Emotional Labor In Work With Patients And Clients written by Dorota Żołnierczyk-Zreda and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-11 with Medical categories.
This book describes psychosocial working conditions that negatively impact the mental and physical well-being of employees of various “assistance-related” professional groups, as well as individuals whose work is related to contact with demanding clients. It offers concepts and research on the causes and effects of emotional burden (most often manifested as stress and burnout) when working with patients, children, and clients. The book provides a detailed analysis of various aspects of emotional burden at work. It includes a description of studies carried out in 5 different professional groups that were exposed to emotional burden during emotional work and emotional labour. The book discusses the application of known and international diagnostic methods and provides an intercultural comparison. The current diagnosis of stress and burnout, as well as physical and mental health of individuals performing emotional work will be covered, as well as offering practical solutions on assistance for individuals based on the diagnosis of their health. This book is for any professional or aspiring professional in the field, including postgraduate students. Scientists and practitioners in the field of work and health psychology, management, occupational health and safety, and HR will find this book of interest. Employers of assistance and services sectors, authorities formulating employment laws, lawyers, and occupational medicine physicians are also among this book’s top audience.
The Emotional Labour Of Nursing
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Author : Pam Smith
language : en
Publisher: Red Globe Press
Release Date : 1992-01-13
The Emotional Labour Of Nursing written by Pam Smith and has been published by Red Globe Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992-01-13 with Medical categories.
This stimulating and original study is written for nurses, midwives, health visitors and others, such as teachers, social workers and managers engaged in 'caring'. It will interest a variety of students, not only of nursing, but also of women's studies and sociology. The research on which this book is based shows the importance of the charge nurse or ward sister in making emotional style in which it was given, and that nurses felt better able to care for patients and colleagues when their learning environment was emotionally supportive.
The Emotional Labour Of Nursing Revisited
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Author : Pam Smith
language : en
Publisher: Bloomsbury Publishing
Release Date : 2011-12-02
The Emotional Labour Of Nursing Revisited written by Pam Smith and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-02 with Medical categories.
As nurses become responsible for increasingly technical service delivery, has the profession lost its focus on the emotional and human aspects of the role? Do care and compassion remain at the heart of contemporary nursing practice? In this major reworking of a classic text, respected author Pam Smith emphasizes the continued relevance of emotional labour within the modern healthcare context. Revisiting her original findings in light of fresh theoretical perspectives and data drawn from her own new research studies, Smith explores the ways in which the experience of learning nursing and caring is changing in the twenty-first century. A vivid example of the significance of nursing's evidence base, this timely new edition: addresses the most emotionally challenging aspects of the nursing role, including encountering death and dying on the ward; examines the impact of race, age, gender and violence in providing patient centred care; interrogates the importance of the role of practice educators and mentors in practice settings. An inspiring text for the next generation of nurses, The Emotional Labour of Nursing Revisited is an essential read for anyone interested in the contemporary challenges of keeping the whole person at the centre of their practice.
Soundings 11
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Author : Prof Stephen Smith
language : en
Publisher: Lawrence & Wishart
Release Date : 1999-03-11
Soundings 11 written by Prof Stephen Smith and has been published by Lawrence & Wishart this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-03-11 with European Union countries categories.
Devoted to the theme of care, Emotional Labour discusses the role of emotions and their manifestation and management in everyday life. Taking nursing as a defining moment of contemporary life, this issue analyzes the emotional labor involved in the work of health care workers, the division of emotion within the home, and the emotional work that is an important part of politics. Articles discuss specifically the relationship between the state and patterns of caring, the political vocabularies of care, and the reconfigurations of emotion, labor and politics being canvassed in discussions on the "third way."
Emotional Labour Its Antecedents And Consequences
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Author : Korn Lia Laz Nyi
language : en
Publisher:
Release Date : 2012-02
Emotional Labour Its Antecedents And Consequences written by Korn Lia Laz Nyi and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02 with categories.
Emotions are the basis of social life. They function as filters of perception, affecting conscious decisions and, sometimes, even making decisions on their own. However, organizations often expect their employees to alter their emotions, or the expressions thereof. The reason is that adequate emotional displays by employees will result in efficient working, high-quality service provision, and regular customers. In the healthcare sector in particular, they will bring about increased patient turnovers, high numbers of regular patients with increased levels of satisfaction, and improved follow-up/control rates. A healthcare professional's emotional displays may as well affect patients' attitude toward themselves, their diseases, or the overall healing process itself. However, not each and every physician/HCP is capable of spontaneously displaying emotions expected by patients and their family members. Present book attempts to guide health-care institutions how to select employees less vulnerable to the negative side affects of emotional labour, and how to help their staff members to avoid burnout resulting from their daily (physical, cognitive and emotional) routine.
Emotional Intelligence In Health And Social Care
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Author : John Hurley
language : en
Publisher: Routledge
Release Date : 2018-02-21
Emotional Intelligence In Health And Social Care written by John Hurley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-21 with Medical categories.
'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the Allied Health Professions. When I began my professional training over forty years ago the curriculum paid no attention to the 'stuff' of the 'emotions'. However, when faced with the confusion of real people, and the uncertainty of decision making, I - like everyone else - had to draw on my emotions; feeling my way towards a different kind of knowledge. A book like this might have helped me come to a different understanding of what I needed to do to help myself to coexist with, work alongside and help others. From the Foreword by Phil Barker
Face To Face With Emotions In Health And Social Care
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Author : Benjamin Gray
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-05-10
Face To Face With Emotions In Health And Social Care written by Benjamin Gray and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-10 with Psychology categories.
This book draws from the everyday experiences as well as the harsh realities confronting behavioral care providers on the frontline. The book recounts the stories and sometimes disturbing emotions of people whose lives have undergone sudden change or even drastic trauma; people whose feelings of comfort and safety have been shattered by exposure to illness, abuse, death and bereavement. The perspectives and experiences of nurses, social care staff, patients, children and families are at the core of understanding the importance, challenges and therapeutic vitality of emotions. The 55 individuals on the frontline who took part in the interviews on which this study is based discuss the emotions associated with care in mental health, pediatric oncology, AIDS/HIV, as well as child protection and abuse, racism, refugee exile, poverty, and social exclusion. Their bravery, openness, and ability to communicate and share their emotions make this book possible.
The Dark Side Of Emotional Labour
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Author : Jenna Ward
language : en
Publisher: Routledge
Release Date : 2015-10-05
The Dark Side Of Emotional Labour written by Jenna Ward and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-10-05 with Business & Economics categories.
The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker and veterinarian deal in death and despair. It also considers how different individuals develop the emotional capital necessary to cope with the dark side of emotional labour, and how individuals can make sense of, and come to take satisfaction and pride in, such difficult work. Finally, the book considers what is to be done with darker emotional work, both in terms of the management and care of those labouring on the dark side. Challenging and original, this book gives a voice to those who undertake the most demanding work on our behalf. It will be of interest to researchers and students of organisation studies and its related fields, and to every one of us who is called on to work or manage on the Dark Side.
Successful Change Management In Health Care
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Author : Annette Chowthi-Williams
language : en
Publisher: Routledge
Release Date : 2022-03-03
Successful Change Management In Health Care written by Annette Chowthi-Williams and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-03 with Medical categories.
Change is frequent in healthcare, yet change management is often far from perfect. This book considers the complexity of change within large organisations, explores existing models of change and emphasises the vital role of emotional and cognitive readiness in successful change management. Despite the plethora of organisational change management approaches used in healthcare, the success rate of change in organisations can be as low as 30 percent. New thinking about change management is required to improve success in service development, improvement and innovation. Arguing that emotional and cognitive readiness for change requires engagement with the people involved, and a thorough understanding of areas of friction and potential challenge, this book also delves into the neglected issue of emotion, examining emotional labour and emotion and change. It investigates how human emotion can be incorporated into Change Management Models, alongside and intertwined with cognitive approaches, to support effective change. Using the NHS as a central case study, this book incorporates examples of actual change from a range of healthcare settings from acute to primary care, enabling readers to see how Change Management Models can be adapted and utilised in practice. This is an essential read for students, as future change leaders, and practitioners and managers leading and managing change in healthcare.