Empathic Service Design
DOWNLOAD
Download Empathic Service Design PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Empathic Service Design book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Empathic Service Design
DOWNLOAD
Author : Melanie Sarantou
language : en
Publisher: Bloomsbury Publishing
Release Date : 2025-07-24
Empathic Service Design written by Melanie Sarantou and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-24 with Design categories.
Through case studies from across the globe, this book helps designers understand how forward-looking service prototyping, analysis and tools can promote and create empathic, emotion-oriented and relevant services. Despite services being at the core of organisations, to create service flows, designers, groups and their diverse stakeholders must negotiate ever more complex and hybrid interactions between human and more-than-human role players in service delivery. The challenge lies in delivering empathic, relevant and desirable services, despite these complexities. New knowledge is needed to bridge the gaps, uncertainties and even anxieties that organisations face in making their service delivery empathic and keeping them purposeful to users. Addressing problems within service delivery like empathy fatigue, poor collaboration, and siloed work experiences that lead to poorly-functioning systems, the authors suggest concrete solutions for developing empathetic approaches and tools with consideration for the needs of participants. The book critically examines the role of empathy, and explores how compassionate understanding of the end-user is key to success. Case studies include mapping of children's services, wearable technologies for pandemics, understanding cultural sensitivity, emojis and chat bots, and AI used in care settings.
Design Issues
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 2017
Design Issues written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Architectural design categories.
The first American academic journal to examine design history, theory, and criticism, Design Issues provokes inquiry into the cultural and intellectual issues surrounding design. Regular features include theoretical and critical articles by professional and scholarly contributors, extensive book reviews, illustrations, and a section for reader response. Special issues concentrate on particular themes, such as artificial intelligence, product seminars, design in Asia, and design education.
Harvard Business Review
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 1997
Harvard Business Review written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business categories.
Includes sections "Review of business literature" and "Book notices."
Proceedings Of The Annual Meeting
DOWNLOAD
Author : American Society for Information Science
language : en
Publisher:
Release Date : 1999
Proceedings Of The Annual Meeting written by American Society for Information Science and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Information storage and retrieval systems categories.
The Knowledge Entrepreneur
DOWNLOAD
Author : Stan Skrzeszewski
language : en
Publisher: Scarecrow Press
Release Date : 2006
The Knowledge Entrepreneur written by Stan Skrzeszewski and has been published by Scarecrow Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
In a knowledge economy, it is most important that creative people with ideas, information skills, experience, and knowledge become engaged in entrepreneurial activity involving the creation and use of new knowledge for community, organizational, and personal development, in addition to developing new products and services. This book helps those who wish to engage in entrepreneurial activity realize that they too can work independently, both as an individual and within an organization. The Knowledge Entrepreneur introduces the principles, skills, and knowledge required to be a knowledge entrepreneur or "intrapreneur." It outlines the process for developing and implementing business plans and proposals for knowledge-based initiatives. It also offers insight into the nature of knowledge, innovation, and entrepreneurship. For the individual entrepreneur who is just starting to develop a business concept, employees who want to become employers, and for entrepreneurially-minded people working in larger information-related organizations (e.g. libraries and information, technology, and software businesses), this book will be an invaluable tool.
Design Management Journal
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 2009
Design Management Journal written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Industrial design categories.
What Is Socially Responsible Design
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 1993
What Is Socially Responsible Design written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Architectural design categories.
Improving Services To Handicapped Children
DOWNLOAD
Author : James S. Kakalik
language : en
Publisher:
Release Date : 1974
Improving Services To Handicapped Children written by James S. Kakalik and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1974 with Blind children categories.
The Behavioral Basis Of Design
DOWNLOAD
Author : Peter Suedfeld
language : en
Publisher: Stroudsburg, Pa. : Dowden, Hutchinson & Ross
Release Date : 1976
The Behavioral Basis Of Design written by Peter Suedfeld and has been published by Stroudsburg, Pa. : Dowden, Hutchinson & Ross this book supported file pdf, txt, epub, kindle and other format this book has been release on 1976 with Political Science categories.
Collaborative Design
DOWNLOAD
Author : Stephen A.R. Scrivener
language : en
Publisher: Springer
Release Date : 2000-07-26
Collaborative Design written by Stephen A.R. Scrivener and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-07-26 with Technology & Engineering categories.
Design occurs in a rich social context where the effectiveness and efficiency of social interaction and collective performance are key to successful outcomes. Increasingly, design is being explored and developed as a collective, collaborative, participatory, and even community process. The heightened recognition of designing as a social process has stimulated interest in collaborative design. This book contains the proceedings of the international conference "CoDesigning 2000" held in Coventry, England, September 2000. During this meeting exponents from a wide range of design domains came together to present and discuss perspectives on and new knowledge and understanding of collaborative design, and the evidence for enhanced design performance through collaboration. Within this volume different motivations for, conceptions of, and findings about collaborative design are addressed in 50 contributions by different research groups. Structured into 6 sections according to the main fields of interest, it provides a survey of the state of scientifically based knowledge and trends emerging from collaborative design research and their implications for a wide range of domains.