Exam Room Communication For Veterinarians
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Exam Room Communication For Veterinarians
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Author : Jon Klingborg
language : en
Publisher: American Animal Hosp Assoc
Release Date : 2011
Exam Room Communication For Veterinarians written by Jon Klingborg and has been published by American Animal Hosp Assoc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Medical categories.
101 Communication Skills For Veterinary Teams
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Author :
language : en
Publisher:
Release Date : 2014-04-01
101 Communication Skills For Veterinary Teams written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-01 with Communication in medicine categories.
Phone conversations are the first step in the client experience. From welcoming greetings to on-hold etiquette, learn best practices for managing phone calls. Discover ways to convert more phone shoppers into new clients to grow your practice. In the exam room, learn how to educate pet owners about preventive care and explain finances with confidence. Get tips on handling difficult clients with grace and professionalism. When your team becomes expert communicators, clients will eagerly accept your recommendations and patients will get the care they need. Packed with scripts, this book will teach you the right words and phrases to have effective conversations with clients.
Developing Communication Skills For Veterinary Practice
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Author : Jane R. Shaw
language : en
Publisher: John Wiley & Sons
Release Date : 2024-03-26
Developing Communication Skills For Veterinary Practice written by Jane R. Shaw and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-26 with Medical categories.
Developing Communication Skills for Veterinary Practice Developing Communication Skills for Veterinary Practice provides a thorough grounding in practical communication principles for client and team interactions, and helps veterinarians and staff take their communication skills to the next level through self-development and coaching colleagues. The book describes specific evidence-based techniques, gives examples of their use, and demonstrates how to use each skill in the clinical setting, with learning activities to put into practice. It covers every mode of communication, including face-to-face, virtual, telephone, and written communication. Organized by the tasks of the clinical appointment, each chapter showcases specific communication skills. The book introduces a communication toolbox of 20 key communication skills, which can be applied to any area of veterinary practice or veterinary career path. The book: Defines each communication skill, demonstrates techniques, and provides examples Emphasizes the importance of communicating effectively with clients and colleagues Provides a process and structure for coaching communication with colleagues Discusses client and team interactions using many methods, including in-person meetings, telephone conversations, and emails Outlines best practices for effectively communicating using technology Developing Communication Skills for Veterinary Practice is an invaluable resource for veterinary professionals at any level seeking to develop their communication skills and improve clinical outcomes.
Handbook Of Veterinary Communication Skills
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Author : Carol Gray
language : en
Publisher: John Wiley & Sons
Release Date : 2013-05-23
Handbook Of Veterinary Communication Skills written by Carol Gray and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-05-23 with Medical categories.
This is the first definitive textbook on veterinary communication,written specifically for students and veterinary professionals by agroup of international experts. Communication is a core clinicalskill, and is now taught as a compulsory part of most veterinarydegree courses. Good communication is crucial to theveterinarian-client-patient relationship, to patient health andultimately to the success of any veterinary business. The book covers all the key areas of communication including:the basic framework for the veterinary consultation; professional,ethical and legal aspects; communication with clients andcolleagues; and coping with end-of-life and other difficultsituations. It combines the most up-to-date research with a wealthof practical information, such as: Real-life case studies to help you apply your learning to realscenarios Simple step-by-step guidelines showing you how to deal withspecific situations Examples of written resources you can use in practice This valuable textbook has been written and edited by acarefully chosen group of specialists, comprising veterinarycommunication lecturers, veterinary practitioners, trainingmanagers and counsellors.
A Guide To Oral Communication In Veterinary Medicine
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Author : Ryane E. Englar
language : en
Publisher: 5m Books Ltd
Release Date : 2020-07-12
A Guide To Oral Communication In Veterinary Medicine written by Ryane E. Englar and has been published by 5m Books Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-12 with Medical categories.
Good communication skills provide better clinical outcomes and help avoid minor as well as major mistakes. Approximately 60-80% of negligence claims against vets are related to poor communication, with new graduates especially vulnerable. Communication skills are a growing part of the curriculum in veterinary schools, recognising how fundamental clear communication is to good practice. A Guide to Oral Communication in Veterinary Medicine covers why communication skills are important, the structure of typical communications and suggested approaches, veterinary specific communication pathways and sample scripts between vet and client. Scenarios covered include everyday communication, dealing with challenging situations, different species, different settings, and communication within the veterinary team. The aim is to instil confidence and competence, build professionalism and avoid problems. Most current teaching is based on a toolbox approach developed from the human medicine model. However, there is no set standard for teaching methodology which is why this is primarily a book for students but also includes a section for educators to provide guidance in this nascent subject. 5m Books
Skills For Communicating In Veterinary Medicine
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Author : Cindy Lou Adams
language : en
Publisher:
Release Date : 2017
Skills For Communicating In Veterinary Medicine written by Cindy Lou Adams and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Communication in medicine categories.
Narrative Medicine In Veterinary Practice
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Author : Karen R. Fine
language : en
Publisher: CRC Press
Release Date : 2021-10-25
Narrative Medicine In Veterinary Practice written by Karen R. Fine and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-25 with Medical categories.
This is the first guide to Veterinary Narrative Medicine, a cutting-edge approach in human medicine with multiple applications in veterinary medicine. The text combines the latest research with numerous real-world examples and practical techniques to improve client communication, patient care, and veterinary well-being. Narrative Medicine maintains that a patient should be viewed as an individual rather than an example of a disease process, and that this can be accomplished by using narrative. This book explores methods and theories from leaders in the human Narrative Medicine field while addressing topics unique to veterinary medicine. Readers will gain tools to help navigate difficult conversations and situations in clinical practice, including those involving the end of life. Narrative Medicine in Veterinary Practice also addresses the important issue of veterinary wellness. The ability to view the veterinarian's own stories and those of clients and patients as narratives may help practitioners maintain both emotional and work-place boundaries as well as decrease burnout and compassion fatigue. The book describes basic techniques to promote self-reflection and mindfulness, skills often overlooked in the veterinary profession which can improve resilience and increase the enjoyment of veterinary practice. This is important reading for veterinary practitioners, students, veterinary nurses, technicians, social workers, and all veterinary clinic staff.
Small Animal Emergency And Critical Care
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Author : Lisa Powell
language : en
Publisher: John Wiley & Sons
Release Date : 2011-06-15
Small Animal Emergency And Critical Care written by Lisa Powell and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-15 with Medical categories.
Small Animal Emergency and Critical Care: Case Studies in Client Communication, Morbidity and Mortality provides a unique opportunity to learn from real-life case examples. Presented as a collection of short case studies, the book examines a wide range of situations likely to arise in emergency practice. The approach is modeled on the Morbidity and Mortality Conferences which were first established as a training and educational tool for medical doctors. They have now been successfully adopted in veterinary medicine as a forum for case review and learning opportunities, encouraging thorough review from different perspectives. Each chapter presents a real case, and highlights the pitfalls that both novice and experienced veterinarians can encounter. A key theme of the book is on communication issues. Owner perspectives are discussed, as well as how communications between clinicians and owners can be optimized to allow veterinarians to better meet owner expectations. The cases were provided by a variety of experienced veterinarians, primarily specialists in veterinary emergency and critical care, as well as other specialties, general practice, universities, and private institutions. This highly readable book is suitable either to absorb from cover to cover, or for reference to a specific case or situation. It highlights a number of common clinical problems and communication issues that either did or may lead to difficulties in case management, helping you to avoid these situations.
Effective Communication In Veterinary Medicine An Issue Of Veterinary Clinics Of North America Small Animal Practice E Book
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Author : Christopher A. Adin
language : en
Publisher: Elsevier Health Sciences
Release Date : 2021-08-05
Effective Communication In Veterinary Medicine An Issue Of Veterinary Clinics Of North America Small Animal Practice E Book written by Christopher A. Adin and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-05 with Medical categories.
This issue of Veterinary Clinics: Small Animal Practice, guest edited by Drs. Christopher A. Adin and Kelly D. Farnsworth, will cover Effective Communication in Veterinary Medicine. This is one of six issues each year. This issue will provide insights on the most critical and contemporary issues facing veterinary practitioners—from compassion fatigue to the use of social media. The material can be applied by veterinarians both inside and outside the workplace. Articles in this issue include, but are not limited to: Generational Difference in the Team, Intercultural Communication with Clients, Valuing Diversity in the Team, Compassion Fatigue, Suicide Warning Signs and What to Do, Performance Evaluation for Underperforming Employees, Leading and Influencing Culture Change, Veterinary Clinical Ethics and Patient Care Dilemmas, The Mentor-Mentee Relationship, and Communicating Patient Quality and Safety in Your Hospital.
Clients Pets And Vets
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Author : Carl Gorman
language : en
Publisher: Iowa State Press
Release Date : 2000
Clients Pets And Vets written by Carl Gorman and has been published by Iowa State Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Medical categories.
As a veterinary student approaches the end of training, and then starts that first job in practice, there is a sense not only of achievement and fulfilment but also of terror and self-doubt. Few of us will ever again be as knowledgeable about all aspects of the care, diseases and treatment of horses, cows, sheep, pigs, cats and dogs as we were at the time of graduation. Unfortunately, there is a seventh species to contend with: the clients.