Faster Fewer Better Emails
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Faster Fewer Better Emails
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Author : Dianna Booher
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2019-06-18
Faster Fewer Better Emails written by Dianna Booher and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-18 with Business & Economics categories.
“Will open your eyes to a whole new way of thinking about email—its purposes, structure, improper uses, security risks, and productivity strategies.” —Marshall Goldsmith, #1 New York Times-bestselling author Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email. Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we’re in email jail! How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities. This book will help you master your emails and stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry. With more than three decades of experience analyzing emails across various industries for corporate clients, Dianna Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow. In this book, you will learn how to: Compose actionable emails quickly by following Booher’s philosophy of Think First, Draft Fast, and Edit Last Write concise emails that get read so you get a quick response Organize a commonsense file storage system that helps you find documents and emails quickly to attach and send Present a professional image when you email prospects, customers, and coworkers Be aware of legal liabilities and security risks as you send and receive email
Credit And Collection Letters And Emails
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Author : Dianna Booher
language : en
Publisher: Booher Research Institute
Release Date : 2011-12-21
Credit And Collection Letters And Emails written by Dianna Booher and has been published by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-21 with Business & Economics categories.
Is the delay in payment putting a severe dent in your cash flow? Do you need to set up a credit line personally or in your small business—but fear sounding amateurish in your request? Nothing captures the attention of a letter or email recipient as much as money issues––their money or yours. Whether depositing, withdrawing, lending, or borrowing, you want to make sure you provide all the facts––and get all the facts. In this book you’ll learn and become confident in all areas of credit and collection management. Additionally, you’ll learn to communicate intelligently with your customers about other miscellaneous matters of accounts receivable collection, banking, finance, and taxes. As a borrower for personal or family needs, you'll find sample letters for many areas that you must handle individually—aside from those issues that any credit and collection role at work might require: · When you have borrowed money · How to motivate creditors to work with you during difficult times · When requesting a loan · When addressing friends or family regarding money issues In your collection position at work, you of course realize the need to learn how to deal with sensitive money matters such as lending, borrowing, and collecting where tone becomes very important in reaffirming customer commitments and in keeping any personal relationship intact. The image you create with your writing style and with your thoroughness often makes an impression that spills over into the business transaction and lending decision itself. These credit and collections letter examples and alternate phrases cover a wide range of categories: · Requesting credit · To creditors promising payment · Investigations · Offering Credit · Refusing Credit · Cancelling Credit · Collection letters and emails for accounts receivable If you’d like to spend up your accounts receivable collection, then these business collection templates provide the right wording to get the money in your door without putting distance in the customer relationship!
How To Write Resignation Letters And Emails
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Author : Dianna Booher
language : en
Publisher: Booher Research Institute
Release Date : 2007
How To Write Resignation Letters And Emails written by Dianna Booher and has been published by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
Accepting a new position? Leaving the workforce altogether? Remember that your official letter of resignation may follow you for years. Whatever the situation, don't burn your bridges with a poorly-worded, anger-fueled tirade. Get your point across and end the relationship on a positive note. You'll learn how to write a resignation letter that leaves relationships intact: Identify the essential details to include in every resignation letter. Learn what you should never say in a resignation letter. Save time as the manager when writing to accept someone’s resignation with the model phrases provided. If you think you might change jobs sometime in the future (and statistics say practically all of us will), this 27-page ebook belongs in your collection of communication reference tools.
Your Signature Work
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Author : Dianna Booher
language : en
Publisher: Tyndale. Reprinted by Booher Research Institute
Release Date : 2004-07-29
Your Signature Work written by Dianna Booher and has been published by Tyndale. Reprinted by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-07-29 with Business & Economics categories.
Are you bored in your job? Has the newness worn off so much so that you dread going to work every day? Have you ever felt as if your tasks––whether in a big organization or at home––just didn’t really contribute to anything significant? Do you often speculate about how much more influence you could have if you worked in a more visible or critical role––like may be a doctor, a pastor, a congressional representative? If so, then this book will inspire you to take a more reflective look at where you work, how you work, and who you influence. You’ll explore challenges such as these: · Finding the right job · Finding your calling in life · How to find purpose in life · Doing your best at work and what that looks like practically speaking As a companion to the earlier book Your Signature Life by the same author, Your Signature Work expands on the concept of doing your personal best at work so that it reflects your goals, values, beliefs, and faith. Using a sports analogy (basketball), this companion book will challenge you to see your tasks and job—whether parenting, building a forklift, stocking shelves, selling pharmaceuticals, or analyzing computer glitches––as an opportunity for leadership and service to others. As you strive for personal excellence, you'll identify ways to influence others in your workplace to “live” their values and faith. Even if you feel trapped in a dissatisfying job or a seemingly insignificant career, your work matters to God and to others in need. Your attitude can make all the difference in how you view your job, and the results you achieve! When you find your true calling, your work will be a source of satisfaction and fulfillment. And as an artist does, you will be proud to sign your name to work! Author and speaker Dianna Booher shares the same in-depth insights that she offers to churches and her Fortune 500 clients during keynotes and workshops. As founder and CEO of Booher Research, she’s an internationally recognized leadership communication and executive presence expert. As the author of 49 books, she has published with Penguin Random House/Perigee, HarperCollins, Warner, McGraw-Hill, Tyndale, and Thomas Nelson.
Leading Effective Meetings
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Author : Dianna Booher
language : en
Publisher: Booher Research Institute
Release Date : 2012-02-11
Leading Effective Meetings written by Dianna Booher and has been published by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-02-11 with Business & Economics categories.
Do you often feel that you’re required to attend meaningless meetings? Have you ever “tuned out” to respond to texts or emails when others digressed on tangents? Do you ever leave a meeting frustrated that the group did not come to a decision about an urgent matter? Then why suffer through another monotonous business meeting? Apply the basics and best practices in managing business meetings to get results––or neglect them and waste everyone's time. If you’re serious about how to conduct a meeting—whether at work or in your neighborhood committee role, you must master how to conduct a meeting that leads to results. Be known as a meeting leader who gets things done! Among other excellent business meeting techniques, you’ll learn to: · Build an effective meeting agenda · Encourage participation—if you want it, · Avoid situations that can derail the meeting · Lead with personal credibility and excellent presentation skills · Shorten the process leading to quality decision-making with appropriate analysis and meeting discussion techniques · Deal effectively with problem participants by using masterful facilitation skills. In this slim book, Dianna Booher offers 72 tips that will help you with every aspect of running a productive meeting--from assessing whether a meeting is necessary to rewarding the creativity and hard work of meeting participants. Consultant to more than half of the Fortune 500 and award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides readers with the same business meeting tips that she and her team routinely teach in their meeting facilitation training programs. So take charge! Lead your next meeting productively and end with profitable outcomes to show for your time and effort!
Listening Until You Really Hear
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Author : Dianna Booher
language : en
Publisher: Booher Consultants
Release Date : 2008
Listening Until You Really Hear written by Dianna Booher and has been published by Booher Consultants this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
Effective listening can mean the difference between passing or failing a test, making or losing a sale, getting or losing a job, motivating or discouraging a team, mending or destroying a relationship. In this 24-page ebook, you'll find 38 tips to help you Master the listening techniques that increase your impact when it's your turn to speak. Negotiate with power and influence as a result of effective listening. Stay informed, up to date, and out of trouble.
How To Write Sympathy Letters And Notes
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Author : Dianna Booher
language : en
Publisher: Booher Research Institute
Release Date : 2012-01-31
How To Write Sympathy Letters And Notes written by Dianna Booher and has been published by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-31 with Self-Help categories.
Are you saddened but unsure about how best to express your deep feelings in the face of loss, sorrow. or tragedy? Do you find yourself starting a note over again and again because your words sound too cold, too graphic, insincere? In sympathy situations, friends and family have the greatest need to hear from you. Don’t leave them wondering about your lack of concern. But how to write sympathy notes that adequately convey your heart-felt emotions is no easy task. When you aren’t finding the right words to express comfort, you can make the sympathy note or sympathy letter writing process a little easier in this stressful situation with our professionally written collection of condolence notes. You’ll find these emails or notes of sympathy for both personal and business situations: · Death of a child · Death of a parent · Death of a spouse · Death of other relatives · Miscarriage · Death of pet · Disaster—loss of home · Disaster—loss of business · Business failure · Personal failures · Financial ruin · Loss of job—friend · Loss of job—coworker · Illness--get well soon · Terminal illness—friend · Terminal illness—acquaintance · Wedding—cancelled · Divorce—to parents of those getting divorce · Divorce—to friend or relative getting divorce · Criminal conviction · Crime victim How to Use This Collection of Sympathy Letters and Notes You have two choices: 1. Download the PDF package and select the sample sympathy letter you need. Then copy and paste it into Microsoft Word or any other word processor. Send it out. 2. Read samples to “get the flavor” of what the sympathy letter or note should say. Then “pick and choose” sentences you like to use in composing your own sympathy letter or note. Total Number of Letters and Notes: 40 Total Number of Situations/Topics: 24 If you need a sympathy letter or note to show someone you care and you can’t find exactly the right words, let us help with this professionally written package that offers many choices to help you express your thoughts. Award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House/Ballantine, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides just the right words with these ready-to-go, sympathy notes that will help you say just the right thing, in just the right way, for every situation.
Speak With Confidence
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Author : Dianna Booher
language : en
Publisher: McGraw-Hill. Reprinted by Booher Research Institute
Release Date : 2002-12-23
Speak With Confidence written by Dianna Booher and has been published by McGraw-Hill. Reprinted by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-12-23 with Business & Economics categories.
Every presentation you make—whether to 6 or 6,000—is an opportunity to advance your ideas and your career! Speak with Confidence! gives you the tools and techniques you need to make the most of that public speaking opportunity or that business presentation. You will learn how to: --Establish rapport with any audience --Present with passion and persuasion --Organize your ideas for maximum impact --Plan your presentation structure quickly --Add anecdotes to improve retention --Tell great stories to engage listeners and drive home your point memorably --Use vocal variety --Think on your feet to handle tough question-and-answer sessions with credibility --Use visuals to support rather than sabotage your message --Perfect your presentation with the "finishing touches" that keep your audiences engaged from start to finish. Communication guru and internationally recognized speaking coach Dianna Booher delivers hundreds of powerful, battle-tested strategies and presentation tips guaranteed to transform even the most fainthearted professional into a riveting public speaker or business presenter. Dianna has earned the highest distinction in the professional speaking industry, having been inducted into the prestigious Speaker's Hall of Fame. Successful Meetings magazine has also named her to its list of the "Top 21 Speakers for the 21st Century." In Speak with Confidence!, Dianna shares the ideas and expertise that she has taught at more than half of the Fortune 500 companies. The same speaking skills can help you take your career to the next level.
Persuasive Presentations
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Author : Dianna Booher
language : en
Publisher: Booher Research Institute
Release Date : 2001-01-01
Persuasive Presentations written by Dianna Booher and has been published by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-01-01 with Business & Economics categories.
Have you ever felt that your clients have invited you in to give a presentation just so they can “check a box”? That is, their contracting process involves narrowing their vendor choices to the “Top Five,” but they’ve already made up their mind about the winning bidder? Have you ever felt as though you’re “talking to a wall” when you ask your boss to make a special exception or grant you a favor? Do your kids react to your advice as if your words have “gone in one ear and out the other?” You’ll eventually be called on to make presentations in everyday life at work or in your community—no matter what your job: A management presentation such as a feasibility study. Requests for budget or salary increases. More time to meet a client deadline. More volunteers to support your favorite cause or charity. If you need to know how to be more persuasive whether writing, talking, selling, or parenting, this book can help. You’ll discover 38 persuasion techniques and tips to help you focus on the finer points of sales presentations, marketing campaigns, or coaching your kids. Specifically, you'll learn how to persuade by making the right decisions about these things: · How to get the get the right people in the room · When to stand or sit to best accomplish your purpose · When to tell a success story or a failure story to influence a buyer · When to use data—and when not · How to ask for commitments along the way · When to use precise numbers and when to round them off · How to identify the best visual support for your message How to grab the group’s attention in a tasteful manner. Match your delivery style to content emphasis. Involve your audience and deflect distractions. No matter how much sales training programs you’ve attended, these tips––and so many more––will improve your presentation skills, your writing skills, and your conversational skills. In short, you’ll learn to bring your listeners or readers to a ""yes"" decision! Much of your success in business and personal relationships comes from your ability to communicate your ideas or information persuasively. Whether you must change hearts or minds of your group, speaking persuasively to “make your case” takes you to a successful outcome. How to persuade is a critical skill for every leader in today’s workplace. These persuasion techniques include strategies and tips to help you improve both your substance and style as a business presenter and professional communicator. Consultant and award-winning author of 49 books (published by Simon and Schuster/Pocket Books, Random House, McGraw-Hill, Wiley, Warner, and Thomas Nelson), Dianna Booher provides you with the persuasion techniques that she and her team teach to their Fortune 500 clients.
Successful Sales And Marketing Letters And Emails
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Author : Dianna Booher
language : en
Publisher: Booher Research Institute
Release Date : 2012
Successful Sales And Marketing Letters And Emails written by Dianna Booher and has been published by Booher Research Institute this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.
Ever struggled to make your follow-up email to your sales appointment say something more meaningful than "thank you for meeting"? Have trouble getting a prospect to commit to more than, "Email me some information on that, and I'll take a look"? How do you introduce yourself as the new BD manager when the inactive account doesn't even remember your company name? So what do you put in your proposal cover letter that hasn't already been said in the full proposal? If these issues present problems when you sit down to write a customer or prospect, you're not alone. But if you're a sales professional or entrepreneur, then you know that writing letters and emails to your prospects and clients can be your most powerful sales tool. But is it? Really? Or is that the "paperwork" that gets put off until overcome by events? Unlike the spoken word that quickly fades from memory, the written word has staying power - power that can deliver your message while building lasting relationships. And if you're a business development or marketing manager, then you know that writing sales letters and marketing emails is a valuable and necessary part of your job. But writing can eat away hours and hours of your time! Successful Sales and Marketing Letters and Emails provides you with an effective, fast way to generate powerful prose on all the routine and sensitive issues you face each day: Setting up sales appointments Following up on client and prospect meetings Dealing with disgruntled customers Introducing new products or services Announcing the discontinuation of a product or service Encouraging a distributor to increase volume Raising prices Introducing a new business development manager to the territory Reactivating "inactive" accounts Changing the commission structure Handling credit and collection issues Requesting testimonials Asking for referrals Engaging clients or prospects with "staying in touch" contacts Getting people to complete your customer satisfaction surveys This collection of 399 sample sales letters and emails will save you time, increase your sales, open new business development opportunities, strengthen your marketing position, and increase goodwill among your customers and employees. These sample sales letters and marketing letters are grouped into these main categories. You'll find sales letter templates to handle the entire customer experience A-Z: -- The Sales Cycle (106 sample sales letters or emails) -- Routine Customer Transactions (82 sample sales letters or emails) -- Goodwill and Ongoing Customer Relations (41 sample sales letters or emails) -- Sales and Marketing Management (82 sample sales and marketing letters or emails) -- Credit and Collection (77 sample letters or emails) How to Use This Successful Sales and Marketing Letters Package You have two choices. Either . . . 1. Download the PDF package and select the samples sales letter or marketing letter you need. Then copy and paste it into Microsoft Word or any other word processor. Send it out. 2. Read samples to "get the flavor" of what the sales letter or marketing letter should say. Then "pick and choose" sentences you like to use in composing your own sales letter. Total Number of Marketing and Sales Letters and Emails: 399 Total Number of Situations/Topics: 101 If you need a sales letter or marketing letter to communicate your message clearly, concisely, and compellingly - and you don't have the time or the skill to find exactly the right words - this collection is your answer. Author Dianna Booher has "handled the paperwork" so you can get on with what you do best-selling in person and on the phone! Dianna Booher is an award-winning author of 49 books published by Simon and Schuster/Pocket Books, Random House/Ballantine, McGraw-Hill, Wiley, Warner, and Thomas Nelson.