Gerencia Del Servicio 3a Edici N
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Gerencia Del Servicio 3a Edici N
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Author : Mario Enrique Uribe Macías
language : es
Publisher: Ediciones de la U
Release Date : 2017-07-01
Gerencia Del Servicio 3a Edici N written by Mario Enrique Uribe Macías and has been published by Ediciones de la U this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-01 with Technology & Engineering categories.
En este libro se recorre paso a paso el modelo conceptual y metodológico de la Gerencia del Servicio, como alternativa efectiva para que la empresa y su alta dirección construyan ventajas competitivas que le garanticen sobrevivir y le contribuyan a crecer, posicionarse, diferenciarse, obtener utilidades y generar valor a sus stakeholders. El empresario, inmerso en una competencia global, debe desarrollar procesos de Gerencia del Servicio con el fin de generar ventaja competitiva en su organización y proyectarla al futuro, en medio de ambientes cada vez más competidos. El profesional en formación debe prepararse para desarrollar la gestión y administración de su negocio, en un entorno cada vez más exigente. Esta tercera edición del libro incluye un capítulo sobre indicadores de gestión para el servicio, que presenta un tema fundamental para asegurar que lo planeado con respecto al servicio se cumpla y se generen procesos de mejora continua alrededor de la gerencia del servicio.
The 100 Best Companies To Work For In America
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Author : Robert Levering
language : en
Publisher:
Release Date : 1993
The 100 Best Companies To Work For In America written by Robert Levering and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Corporations categories.
Services Marketing
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Author : Christopher Lovelock
language : en
Publisher: Pearson
Release Date : 2014-12-12
Services Marketing written by Christopher Lovelock and has been published by Pearson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-12 with Customer services categories.
For undergraduate and graduate services marketing courses. The fundamentals of services marketing presented in a strategic marketing framework. Organized around a strategic marketing framework Services Marketing provides instructors with maximum flexibility in teaching while guiding students into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.
The 100 Best Business Books Of All Time
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Author : Jack Covert
language : en
Publisher: Penguin
Release Date : 2016-08-02
The 100 Best Business Books Of All Time written by Jack Covert and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-08-02 with Business & Economics categories.
Thousands of business books are published every year— Here are the best of the best After years of reading, evaluating, and selling business books, Jack Covert and Todd Sattersten are among the most respected experts on the category. Now they have chosen and reviewed the one hundred best business titles of all time—the ones that deliver the biggest payoff for today’s busy readers. The 100 Best Business Books of All Time puts each book in context so that readers can quickly find solutions to the problems they face, such as how best to spend The First 90 Days in a new job or how to take their company from Good to Great. Many of the choices are surprising—you’ll find reviews of Moneyball and Orbiting the Giant Hairball, but not Jack Welch’s memoir. At the end of each review, Jack and Todd direct readers to other books both inside and outside The 100 Best. And sprinkled throughout are sidebars taking the reader beyond business books, suggesting movies, novels, and even children’s books that offer equally relevant insights. This guide will appeal to anyone, from entry-level to CEO, who wants to cut through the clutter and discover the brilliant books that are truly worth their investment of time and money.
Essentials Of Management Information Systems
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Author : Kenneth C. Laudon
language : en
Publisher:
Release Date : 1999
Essentials Of Management Information Systems written by Kenneth C. Laudon and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business & Economics categories.
Presents real business examples, both domestic and foreign, and relates them to MIS and management through a discussion on the importance of integrating organization and technology.
The Social Dynamics Of Open Data
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Author : van Schalkwyk, Francois
language : en
Publisher: African Minds
Release Date : 2017-12-16
The Social Dynamics Of Open Data written by van Schalkwyk, Francois and has been published by African Minds this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-12-16 with Business & Economics categories.
The Social Dynamics of Open Data is a collection of peer reviewed papers presented at the 2nd Open Data Research Symposium (ODRS) held in Madrid, Spain, on 5 October 2016. Research is critical to developing a more rigorous and fine-combed analysis not only of why open data is valuable, but how it is valuable and under what specific conditions. The objective of the Open Data Research Symposium and the subsequent collection of chapters published here is to build such a stronger evidence base. This base is essential to understanding what open data’s impacts have been to date, and how positive impacts can be enabled and amplified. Consequently, common to the majority of chapters in this collection is the attempt by the authors to draw on existing scientific theories, and to apply them to open data to better explain the socially embedded dynamics that account for open data’s successes and failures in contributing to a more equitable and just society.
Corporate Finance
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Author : Jonathan B. Berk
language : en
Publisher:
Release Date : 2011
Corporate Finance written by Jonathan B. Berk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Corporations categories.
For MBA/graduate students taking a course in corporate finance. Using the unifying valuation framework based on the Law of One Price, top researchers Jonathan Berk and Peter DeMarzo set the new standard for corporate finance textbooks. Corporate Finance blends coverage of time-tested principles and the latest advancements with the practical perspective of the financial manager. With this ideal melding of the core with modern topics, innovation with proven pedagogy, Berk and DeMarzo establish the new canon in finance. The second edition reflects the constantly changing world of finance, including information on the recent financial crisis, new behavioral finance research, and updated practitioner interviews.
Probability And Statistics For Engineering And The Sciences Enhanced Webassign Access
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Author :
language : en
Publisher:
Release Date : 2017
Probability And Statistics For Engineering And The Sciences Enhanced Webassign Access written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with categories.
Management
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Author : Stephen P. Robbins
language : en
Publisher: Prentice Hall
Release Date : 2009
Management written by Stephen P. Robbins and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.
Introduction to management and organizations -- Management history -- Organizational culture and environment -- Managing in a global environment -- Social responsibility and managerial ethics -- Managers as decision makers -- Foundations of planning -- Strategic management -- Organizational structure and design -- Managing human resources -- Managing teams -- Managing change and innovation -- Understanding individual behavior -- Managers and communication -- Motivating employees -- Managers as leaders -- Introduction to controlling -- Managing operations.
Principles Of Corporate Finance
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Author : Richard A. Brealey
language : en
Publisher: Irwin Professional Pub
Release Date : 2006
Principles Of Corporate Finance written by Richard A. Brealey and has been published by Irwin Professional Pub this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Describes the theory and practice of corporate finance. The authors show how managers use financial theory to solve practical problems and as a way of learning how to respond to change by showing not just how but why companies and management act as they do. They bring fresh expertise and ideas to this textbook and partnership.