Getting To Resolution
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Getting To Resolution
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Author : Stewart Levine
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2009-11-09
Getting To Resolution written by Stewart Levine and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-11-09 with Business & Economics categories.
Our current models for ending conflict don’t really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Levine offers a revolutionary alternative approach that goes beyond compromise and capitulation to provide a satisfactory resolution for everyone involved. Marriages run amuck, neighbors at odds with one another, business deals gone sour, and the pain and anger caused by corporate downsizing are just a few of the conflicts he addresses. The new edition has been thoroughly revised with new examples, new tools, new material about building trust and virtual collaboration, as well as a more global outlook. Levine rejects the adversarial legal model: "If both sides are unhappy, you probably have a good settlement." Resolution, he shows, provides relief and completeness for both sides. No one goes away unhappy. Effective resolution stops anger and resentment cold, drastically cutting the emotional cost and allowing both sides to return to productive, satisfying, functional relationships. Getting to Resolution outlines the ten principles underlying this new approach—what Levine calls “resolutionary thinking. Levine provides a detailed seven-step process for using this new mindset to resolve conflicts in a way that fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. Levine's model has a thirty-five-year track record. It has been developed, implemented, tested, and proven in business, personal, and governmental contexts. Getting to Resolution will enable readers to shift from thinking about problems, fighting, and breakdowns to thinking about collaboration, engagement, learning, creativity, and the opportunity for creating enduring value.
Getting To Resolution
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Author : Stewart Levine
language : en
Publisher: ReadHowYouWant.com
Release Date : 2011-01-19
Getting To Resolution written by Stewart Levine and has been published by ReadHowYouWant.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-19 with Conflict management categories.
Our current models for ending conflict don't really work. They waste incredible amounts of time, money, and energy and take an enormous emotional toll on participants. The parties remain embittered, relationships are destroyed, and often the conflict just reappears later in a different form. In this second edition of his classic book, Stewart Le...
Resolving Conflict With Others And Within Yourself
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Author : Gini Graham Scott
language : en
Publisher:
Release Date : 1990
Resolving Conflict With Others And Within Yourself written by Gini Graham Scott and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Family & Relationships categories.
This book is a step-by-step guide to the rational-iIntuitive method of conflict resolution, in which structured techniques such as negotiation are combined with more creative processes like empathy and introspection.
Conflict Resolution At Work For Dummies
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Author : Vivian Scott
language : en
Publisher: John Wiley & Sons
Release Date : 2009-12-30
Conflict Resolution At Work For Dummies written by Vivian Scott and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-12-30 with Business & Economics categories.
A practical workplace guide to handling conflict effectively Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to the workplace Examines more positive means for resolving conflicts (other than arguing, surrendering, running away, filing a lawsuit, etc.) Helps managers and employees sort through problems and make the workplace a more rewarding place No manager should be without Conflict Resolution at Work For Dummies!
Getting What You Want
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Author : Kare Anderson
language : en
Publisher: N A L Trade
Release Date : 1994
Getting What You Want written by Kare Anderson and has been published by N A L Trade this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with Psychology categories.
A communications consultant presents a three-step model for negotiation and conflict resolution known as Triangle Talk that can be used in both professional and personal relationships to dispel suspicion and anger between two parties
The Handbook Of Conflict Resolution Education
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Author : Richard J. Bodine
language : en
Publisher: Jossey-Bass
Release Date : 1998
The Handbook Of Conflict Resolution Education written by Richard J. Bodine and has been published by Jossey-Bass this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Education categories.
Based on the principles of cooperation and problem solving, conflict resolution helps students solve problems themselves by identifying underlying needs and finding solutions that meet everyone's interests to the fullest extent possible. With an easy-to-use workbook format.
The Big Book Of Conflict Resolution Games Quick Effective Activities To Improve Communication Trust And Collaboration
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Author : Mary Scannell
language : en
Publisher: McGraw Hill Professional
Release Date : 2010-05-28
The Big Book Of Conflict Resolution Games Quick Effective Activities To Improve Communication Trust And Collaboration written by Mary Scannell and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-05-28 with Business & Economics categories.
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Perfect Phrases For Conflict Resolution Hundreds Of Ready To Use Phrases For Encouraging A More Productive And Efficient Work Environment
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Author : Lawrence Polsky
language : en
Publisher: McGraw Hill Professional
Release Date : 2011-06-03
Perfect Phrases For Conflict Resolution Hundreds Of Ready To Use Phrases For Encouraging A More Productive And Efficient Work Environment written by Lawrence Polsky and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-03 with Business & Economics categories.
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with: A micromanaging supervisor An underperforming employee A peer's disruptive work habits Unreasonable or unethical customer requests Abrupt, rude, and unprofessional coworkers
Workplace Dispute Resolution
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Author : Sandra E. Gleason
language : en
Publisher: MSU Press
Release Date : 1997
Workplace Dispute Resolution written by Sandra E. Gleason and has been published by MSU Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Business & Economics categories.
Dispute management in the U.S. currently accepts workplace conflicts as a necessary part of organizational life. Having an effective dispute management system means providing the methods to resolve a dispute that matches the type and stage to which it has progressed while also serving the needs of those who use the system. Contributors to this collection provide a variety of viewpoints, including international perspectives, that help explain why employers who are committed to effective dispute management will use a combination of preventive and remedial dispute resolution mechanisms to address conflicts based primarily on interests, rights, or power. Several essays also investigate how the interpersonal nature of a relationship between people determines the method selected to handle disputes, the impact of the lens of gender on our thinking about negotiation as a social activity for problem solving, and the tension between self-interest and fairness in negotiation and the use of justifications and impression management to resolve this tension.
Conflict 101
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Author : Susan H. SHEAROUSE
language : en
Publisher: AMACOM
Release Date : 2011-05-11
Conflict 101 written by Susan H. SHEAROUSE and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-05-11 with Business & Economics categories.
From mild disagreements to major personnel blowouts, conflict in the workplace is unavoidable. Drawing lightheartedly from stories of her own slipups and disagreements as well as examples from her twenty years of experience as a conflict resolution professional, author Susan Shearouse reveals how conflict is created, how to respond to it, and how to manage it more effectively so that your team can get back to doing what it does best: producing top results for your organization. Conflict 101 employs research, humor, and oh-so-relatable anecdotes to help readers more deeply understand what it takes to build trust, harness negative emotions, encourage apologies and forgiveness, use a solution-seeking approach, and say what needs to be said in the workplace to move past conflicts. Whether it’s a fight over resources, a disagreement about how to get things done, or an argument stemming from perceived differences in identities or values, the manager’s role is to navigate relationships, build compromises, and encourage better collaboration. In doing so, you’ll not only become a stronger manager--you’ll build a much stronger team.