Global Hospitality Insights
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Global Hospitality Insights
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Author : Ernst & Young
language : en
Publisher:
Release Date : 2012
Global Hospitality Insights written by Ernst & Young and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with categories.
Global Hospitality Insights
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Author : Ernst & Young
language : en
Publisher:
Release Date : 2017
Global Hospitality Insights written by Ernst & Young and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with categories.
Global Hospitality Insights Top 10 Thoughts For 2016
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Author : Ernst & Young
language : en
Publisher:
Release Date : 2016
Global Hospitality Insights Top 10 Thoughts For 2016 written by Ernst & Young and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with categories.
Global Hospitality Insights
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Author :
language : en
Publisher:
Release Date : 2015
Global Hospitality Insights written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.
Global Hospitality Insights
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Author :
language : en
Publisher:
Release Date : 2011
Global Hospitality Insights written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with categories.
Global Hospitality Insights
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Author :
language : en
Publisher:
Release Date : 2013
Global Hospitality Insights written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with categories.
Global Hospitality Insights
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Author : Ernst & Young
language : en
Publisher:
Release Date : 2010
Global Hospitality Insights written by Ernst & Young and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with categories.
Global Hospitality Insights Top Thoughts For 2013 Ernst Young
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Author : Ernst & Young
language : en
Publisher:
Release Date : 2013
Global Hospitality Insights Top Thoughts For 2013 Ernst Young written by Ernst & Young and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with categories.
Service Excellence In Tourism And Hospitality
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Author : K. Thirumaran
language : en
Publisher: Springer Nature
Release Date : 2021-01-20
Service Excellence In Tourism And Hospitality written by K. Thirumaran and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-20 with Business & Economics categories.
Service operations management in the tourism and hospitality industry requires a high level of coordination, communication and facilitation to satisfy visitors. In all of these activities, service excellence means a lot to visitors in terms of their experience, and to the business it means repeat customers and word-of-mouth marketing. Based on fresh empirical evidence from the field, this book captures the different approaches and challenges to service excellence in the Asian tourism and hospitality industry. Focusing on hotels, attractions, transport providers and other segments in tourism and hospitality, this book presents new case studies underlining and detailing global and local travel industry practices. The book is meant as a reference and supplementary reading for students, researchers and industry practitioners.
The Routledge Companion To International Hospitality Management
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Author : Marco A. Gardini
language : en
Publisher: Routledge
Release Date : 2020-11-09
The Routledge Companion To International Hospitality Management written by Marco A. Gardini and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-09 with Business & Economics categories.
The hospitality sector is facing increasing competition and complexity over recent decades in its development towards a global industry. The strategic response to this is still that hospitality companies try to grow outside their traditional territories and domestic markets, while the expansion patterns and M&A activities of international hotel and restaurant chains reflect this phenomenon. Yet, interestingly, the strategies, concepts, and methods of internationalization as well as the managerial and organizational challenges and impacts of globalizing the hospitality business are under-researched in this industry. While the mainstream research on international management offers an abundance of information and knowledge on topics, players, trends, concepts, frameworks, or methodologies, its ability to produce viable insights for the hospitality industry is limited, as the mainstream research is taking place outside of the service sector. Specific research directions and related cases like the international dimensions of strategy, organization, marketing, sales, staffing, control, culture, and others to the hospitality industry are rarely identifiable so far. The core rationale of this book is therefore to present newest insights from research and industry in the field of international hospitality, drawing together recent scientific knowledge and state-of-the-art expertise to suggest directions for future work. It is designed to raise awareness on the international factors influencing the strategy and performance of hospitality organizations, while analyzing and discussing the present and future challenges for hospitality firms going or being international. This book will provide a comprehensive overview and deeper understanding of trends and issues to researchers, practitioners, and students by showing how to master current and future challenges when entering and competing in the global hospitality industry.