Globalization Communication And The Workplace

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Globalization Communication And The Workplace

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Author : Gail Forey
language : en
Publisher: A&C Black
Release Date : 2010-08-26

Globalization Communication And The Workplace written by Gail Forey and has been published by A&C Black this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-26 with Language Arts & Disciplines categories.

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Globalization Communication And The Workplace

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Author : Gail Forey
language : en
Publisher: A&C Black
Release Date : 2010-06-24

Globalization Communication And The Workplace written by Gail Forey and has been published by A&C Black this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-24 with Language Arts & Disciplines categories.

The global developments in Information Technology Enabled Services have transformed customer service encounters which were until recently face-to-face. The major business areas of healthcare, insurance, banking and media are increasingly moving their customer processes to call centres, web based interaction, and email. ITES is set for explosive growth over the next decade, alongside being increasingly outsourced to non-English speaking destinations. The need for good English language communication skills is becoming ever more acute.This book looks closely at interactive communication in customer-facing services, featuring the voices of both academics and those in industry. It aims to integrate the work of applied linguists, teachers, trainers and businesses. After an initial discussion on the value of research to applied training, the major issues of ITES communications are addressed with either an academic analysis being followed by a training example derived from it, or with an analysis of a workplace problem followed by a research-based solution proposal. This volume should appeal to a wide readership in academic, business training and HR departments.

Globalization Communication And The Workplace

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Author : Gail Forey
language : en
Publisher:
Release Date : 2010

Globalization Communication And The Workplace written by Gail Forey and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with FAMILY & RELATIONSHIPS categories.

The global developments in Information Technology Enabled Services have transformed customer service encounters which were until recently face-to-face. Major business areas of healthcare, insurance, banking and media are increasingly moving their customer processes to call centres, web based interaction, and email. ITES is set for explosive growth over the next decade, alongside being€increasingly€outsourced to non-English speaking destinations.€ The need for good English language communication skills is becoming€ever more€acute. This book looks closely at interactive c.

Business And Professional Communication In The Global Workplace

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Author : H. L. Goodall, Jr.
language : en
Publisher: Cengage Learning
Release Date : 2009-01-26

Business And Professional Communication In The Global Workplace written by H. L. Goodall, Jr. and has been published by Cengage Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-01-26 with Performing Arts categories.

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, provides a strong theoretical foundation of organizational communication for the business and professional communication course. Featuring coverage of the most up-to-date skill set available, the book considers the rapid changes in professional communication due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide today's definitive resource on professional communications. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

The Wiley Handbook Of Global Workplace Learning

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Author : Vanessa Hammler Kenon
language : en
Publisher: John Wiley & Sons
Release Date : 2019-04-16

The Wiley Handbook Of Global Workplace Learning written by Vanessa Hammler Kenon and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-16 with Education categories.

Inclusive Guide Provides Practical Applications for Workplace Education Theory from Diverse Perspectives The Wiley Handbook of Global Workplace Learning explores the field of workplace education using contributions from both experts and emerging scholars in industry and academia. Unlike many previously published titles on the subject, the Handbook focuses on offering readers a truly global overview of workplace learning at a price point that makes it accessible for independent researchers and Human Resources professionals. Designed to strike a balance between theory and practice, the Handbook provides a wealth of information on foundational topics, theoretical frameworks, current and emerging trends, technological updates, implementation strategies, and research methodologies. Chapters covering recent research illustrate the importance of workplace learning topics ranging from meditation to change management, while others give pragmatic and replicable applications for the design, promotion, and implementation of impactful learning opportunities for employees at any company, regardless of industry. A sampling of topics addressed includes: “Using an Experiential Learning Model to Design an Assessment Framework for Workplace Learning” “Measuring Innovative Thinking and Acting Skills as Workplace-Related Professional Competence” Multiple chapters specifically addressing international business, such as “Competency in Globalization and Intercultural Communication”, “Global Strategic Planning” and “Global Talent Management” Research and recommendations on bridging generational and cultural divides as well as addressing employee learning disabilities With its impressive breadth of coverage and focus on real-world problem solving, this volume serves as a comprehensive tool for examining and improving practices in global workplace learning. It will prove to be a valuable resource for students and recent graduates entering the workforce and for those working in Human Resources and related fields.

The Routledge Handbook Of Language In The Workplace

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Author : Bernadette Vine
language : en
Publisher: Routledge
Release Date : 2017-08-09

The Routledge Handbook Of Language In The Workplace written by Bernadette Vine and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-09 with Language Arts & Disciplines categories.

The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.

Organizational Communication In An Age Of Globalization

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Author : George Cheney
language : en
Publisher: Waveland Press
Release Date : 2010-06-02

Organizational Communication In An Age Of Globalization written by George Cheney and has been published by Waveland Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-02 with Language Arts & Disciplines categories.

The thought-provoking, timely second edition continues to offer a comprehensive, global perspective on organizational communication. The authors multinational experience, consulting and teaching expertise, enthusiasm for their subject, and engaging style of writing create an inviting foundation for the exploration of this multifaceted topic. Each chapter demonstrates the practicality of theory and how practice contributes to the development of theory, while challenging readers to build on established knowledge to develop new approaches to the pressing problems in complex, multicultural organizations. The text is organized topically around the most important issues in organizational communication. Five themes recur throughout the chapters: the interdependence of internal and external forms of organizational communication, the disciplinarity and multidisciplinarity of organizational communication, global and multicultural perspectives of organizational communication, the unity of theory and practice, and critical thinking in the analysis of organizational messages and discourses. Discussions highlight language and symbolism. The authors weave analysis of the multiple levels of messages throughout the chapters; stimulate critical thinking about contemporary work and organizational life; approach the familiar as unfamiliar; ask probing questions about commonly accepted practices; and offer more imaginative ways of working together. Readers gain an appreciation for the social, political, economic, technological, and ideological contexts in organizationsand the place of organizations within the broader culture. The authors lead by example in encouraging readers to think about, talk about, and experience organizational communication in entirely new ways.

Intercultural Communication For Global Business

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Author : Elizabeth A. Tuleja
language : en
Publisher: Taylor & Francis
Release Date : 2016-12-08

Intercultural Communication For Global Business written by Elizabeth A. Tuleja and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-08 with Business & Economics categories.

This book brings together principles and new theories in intercultural communication in a concise and practical manner, focusing on communication as the foundation for management and global leadership. Grounded in the Cultural Intelligence Model, this compact text examines the concepts associated with understanding culture and communication in the global business environment to help readers: • Understand intercultural communication processes. • Improve self-awareness and communication in intercultural settings. • Expand skills in identifying, analyzing, and solving intercultural communication challenges at work. • Evaluate whether one’s communication has been effective. Richly illustrated with examples, activities, real-world applications, and recent case studies that make the content come alive, Intercultural Communication for Global Business is an ideal companion for any business student or manager dedicated to communicating more effectively in a globalized society.

Language Global Mobilities Blue Collar Workers And Blue Collar Workplaces

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Author : Kellie Gonçalves
language : en
Publisher: Routledge
Release Date : 2020-11-26

Language Global Mobilities Blue Collar Workers And Blue Collar Workplaces written by Kellie Gonçalves and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-26 with Language Arts & Disciplines categories.

This collection brings together global perspectives which critically examine the ways in which language as a resource is used and managed in myriad ways in various blue-collar workplace settings in today’s globalized economy. In focusing on blue-collar work environments, the book sheds further light on the informal processes through which top down language policies take place in different multilingual settings and the resultant asymmetrical power relations which emerge among employees and employers in such settings. Taking into account the latest debates on poststructuralist theories of language, the volume also extends its conceptualization of language to demonstrate the ways in which it extends to a wider range of multilingual and multimodal resources and communicative practices, all of which combine in unique and different ways toward constructing meaning in the workplace. The volume’s unique focus on such workplaces also showcases domains of work which have generally until now been less visible within existing research on language in the workplace and the subsequent methodological challenges that arise from studying them. Integrating a range of theoretical and methodological approaches, along with empirical data from a diverse range of blue-collar workplaces, this book will be of particular interest to students and researchers in critical sociolinguistics, applied linguistics, sociology, and linguistic anthropology.

Effective Communication Strategies In The Workplace

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Author : Julian Paterson
language : en
Publisher: Richards Education
Release Date :

Effective Communication Strategies In The Workplace written by Julian Paterson and has been published by Richards Education this book supported file pdf, txt, epub, kindle and other format this book has been release on with Business & Economics categories.

"Effective Communication Strategies in the Workplace" is your comprehensive guide to mastering the art of communication in a professional setting. From developing strong listening skills to enhancing verbal, non-verbal, and written communication, this book covers all aspects necessary for fostering a productive and harmonious workplace. Learn how to navigate cultural and diversity considerations, resolve conflicts, and lead with clarity and empathy. Whether you are a seasoned professional or just starting your career, this book offers practical tools, case studies, and strategies to help you communicate effectively and achieve your professional goals. Unlock the power of effective communication and transform your workplace today!