Guide For Customer Driven Benchmarking Of Maintenance Activities
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Guide For Customer Driven Benchmarking Of Maintenance Activities
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Author : William Albert Hyman
language : en
Publisher: Transportation Research Board
Release Date : 2004
Guide For Customer Driven Benchmarking Of Maintenance Activities written by William Albert Hyman and has been published by Transportation Research Board this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Benchmarking (Management) categories.
Guide For Customer Driven Benchmarking Of Maintenance Activities
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Author : William Albert Hyman
language : en
Publisher:
Release Date : 2001
Guide For Customer Driven Benchmarking Of Maintenance Activities written by William Albert Hyman and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Benchmarking (Management) categories.
"TRB's National Cooperative Highway Research Program (NCHRP) Report 511: Guide for Customer-Driven Benchmarking of Maintenance Activities provides guidance on how to evaluate and improve an agency's performance through a process called "customer-driven benchmarking." The objective of benchmarking is to identify, evaluate, and implement best practices by comparing the performance of agencies"--Publisher's description
Nchrp Report 511
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Author : W. Hyman
language : en
Publisher:
Release Date : 2004
Nchrp Report 511 written by W. Hyman and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Electronic book categories.
Research For Customer Driven Benchmarking Of Maintenance Activities
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Author :
language : en
Publisher:
Release Date : 2003
Research For Customer Driven Benchmarking Of Maintenance Activities written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Benchmarking (Management) categories.
Transportation agencies have recognized that continuous improvement is essential to managing a maintenance organization effectively in the face of growing demand, increasing traffic, tight budgets, and limited staff. Agencies need to improve the effectiveness and efficiency with which they deliver maintenance products and services to customers. Effectiveness refers to the ability of maintenance organizations to deliver products and services that customers want. Efficiency refers to the extent to which resources are minimized in delivering such products and services. In response to the need for continuous improvement, the National Cooperative Highway Research Program (NCHRP) funded NCHRP Project 14-13 - with the objective of developing a primer and a guide on customer-driven benchmarking (CDB). The purpose of the Primer developed for this project is to promote customer-driven benchmarking and educate top management and other managers on the main ideas and benefits. The purpose of the Guide is to provide a "how to" manual. The study has also involved preparing a Final Report, which describes the research project, key findings, conclusions, and recommendations.
Maintenance Quality Assurance
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Author : Teresa M. Adams
language : en
Publisher:
Release Date : 2005
Maintenance Quality Assurance written by Teresa M. Adams and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Highway departments categories.
Maintenance Costs And Life Cycle Cost Analysis
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Author : Diego Galar
language : en
Publisher: CRC Press
Release Date : 2017-09-18
Maintenance Costs And Life Cycle Cost Analysis written by Diego Galar and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-18 with Technology & Engineering categories.
Authors have attempted to create coherent chapters and sections on how the fundamentals of maintenance cost should be organized, to present them in a logical and sequential order. Necessarily, the text starts with importance of maintenance function in the organization and moves to life cycle cost (LCC) considerations followed by the budgeting constraints. In the process, they have intentionally postponed the discussion about intangible costs and downtime costs later on in the book mainly due to the controversial part of it when arguing with managers. The book will be concluding with a short description of a number of sectors where maintenance cost is of critical importance. The goal is to train the readers for a deeper study and understanding of these elements for decision making in maintenance, more specifically in the context of asset management. This book is intended for managers, engineers, researchers, and practitioners, directly or indirectly involved in the area of maintenance. The book is focused to contribute towards better understanding of maintenance cost and use of this knowledge to improve the maintenance process. Key Features: • Emphasis on maintenance cost and life cycle cost especially under uncertainty. • Systematic approach of how cost models can be applied and used in the maintenance field. • Compiles and reviews existing maintenance cost models. • Consequential and direct costs considered. • Comparison of maintenance costs in different sectors, infrastructure, manufacturing, transport.
Report
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Author :
language : en
Publisher:
Release Date : 2007
Report written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Highway research categories.
Summary Of Progress National Cooperative Highway Research Program
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Author : National Cooperative Highway Research Program
language : en
Publisher:
Release Date : 2009
Summary Of Progress National Cooperative Highway Research Program written by National Cooperative Highway Research Program and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Highway research categories.
Maintenance Benchmarking And Best Practices
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Author : Ralph W. Peters
language : en
Publisher: McGraw Hill Professional
Release Date : 2010-06-14
Maintenance Benchmarking And Best Practices written by Ralph W. Peters and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-14 with Technology & Engineering categories.
Over the past decade, companies have redirected their maintenance operational focus from internal cost-cutting to profit-maximization. This approach is referred to as profit centered maintenance. Peters provides maintenance supervisors and managers with a benchmarking/best practices road-map called the Maintenance Operations Scoreboard. The Scoreboard will allow maintenance managers to: a) determine and quantify benefits and savings, b) improve craft productivity and c) define a strategy to improve efficiency and productivity. These things are at the heart of a successful Profit Centered Maintenance organization. The author-devised Maintenance Operations Scoreboard is used to perform over 200 maintenance evaluations in over 5,000 profit centered maintenance organizations. For example, at Honda of America, it was used extensively to direct maintenance strategy. It was later translated into Japanese for presentation to key Japanese executives. Another excellent example is Boeing Commercial Aircraft Inc. Boeing combined elements from this same Scoreboard with their company-wide maintenance goals to develop ‘The Boeing Scoreboard for Maintenance Excellence.’ Over 60 facility maintenance work units, at region, group and team levels, are evaluated at on-site visits using the Scoreboard criteria.
Progress Report
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Author : National Cooperative Highway Research Program
language : en
Publisher:
Release Date : 2002
Progress Report written by National Cooperative Highway Research Program and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Highway engineering categories.