Guide Itil Practitioner
DOWNLOAD
Download Guide Itil Practitioner PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get Guide Itil Practitioner book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
Itil Practitioner Guidance
DOWNLOAD
Author : Axelos
language : en
Publisher: stationery Office Limited TSO
Release Date : 2016-01-15
Itil Practitioner Guidance written by Axelos and has been published by stationery Office Limited TSO this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-15 with Business enterprises categories.
ITIL(R) Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM: -Focus on value -Start where you are -Progress iteratively -Be transparent -Keep it simple -Design for experience -Work holistically -Observe directly -Collaborate It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean, Agile etc. The publication shows how following the CSI (continual service improvement) approach, and how the core skills of organizational change management, communication, metrics and measurement, can underpin successful ITSM improvement initiatives.
Guide Itil Practitioner
DOWNLOAD
Author : AXELOS.
language : fr
Publisher:
Release Date : 2017-04-11
Guide Itil Practitioner written by AXELOS. and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-11 with categories.
ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM. Focus on value; Start where you are; Progress iteratively; Be transparent; Keep it simple; Design for experience; Work holistically; Observe directly; Collaborate. It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean, Agile etc. The publication shows how following the CSI (continual service improvement) approach, and how the core skills of organizational change management, communication, metrics and measurement, can underpin successful ITSM improvement initiatives. Assembled by the Practitioner Architect Team of Kevin Behr, Karen Ferris, Lou Hunnebeck, Stuart Rance, Barclay Rae and Paul Wilkinson, a team of renowned ITSM experts under the guidance of AXELOS' Kaimar Karu, ITIL� Practitioner Guidance concludes with a practical toolkit containing templates, worksheets and assessments that will help ITSM professionals to improve the value of the service they provide to their customers.
Itil Practitioner Guidance
DOWNLOAD
Author :
language : en
Publisher:
Release Date : 2016
Itil Practitioner Guidance written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with categories.
This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.
Itil Intermediate Certification Companion Study Guide
DOWNLOAD
Author : Helen Morris
language : en
Publisher: John Wiley & Sons
Release Date : 2016-04-18
Itil Intermediate Certification Companion Study Guide written by Helen Morris and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-18 with Computers categories.
Complete, detailed preparation for the Intermediate ITIL Service Lifecycle exams ITIL Intermediate Certification Companion Study Guide is the ultimate supporting guide to the ITIL Service Lifecycle syllabus, with full coverage of all Intermediate ITIL Service Lifecycle exam objectives for Service Operation, Service Design, Service Transition, Continual Service Improvement, and Service Strategy. Using clear and concise language, this useful companion guides you through each Lifecycle module and each of the process areas, helping you understand the concepts that underlie each skill required for certification. Illustrative examples demonstrate how these skills are applied in real-life scenarios, helping you realize the importance of what you're learning each step of the way. Additional coverage includes service strategy principles and processes, governance, organization, implementation, and technology considerations, plus guidance toward common challenges and risks. ITIL is the most widely adopted approach for IT Service Management in the world, providing a practical, no-nonsense framework for identifying, planning, delivering, and supporting IT services to businesses. This study guide is the ultimate companion for certification candidates, giving you everything you need to know in a single informative volume. Review the information needed for all five Lifecycle exams Examine real-life examples of how these concepts are applied Gain a deeper understanding of each of the process areas Learn more about governance, organization, implementation, and more The Intermediate ITIL Service Lifecycle exams expect you to demonstrate thorough knowledge of the concepts, processes, and functions related to the modules. The certification is recognized around the world as the de facto standard for IT Service Management, and the skills it requires increase your value to any business. For complete, detailed exam preparation, ITIL Certification Companion Study Guide for the Intermediate ITIL Service Lifecycle Exams is an invaluably effective tool.
The Stationery Office Annual Catalogue
DOWNLOAD
Author : Stationery Office (Great Britain)
language : en
Publisher:
Release Date : 2017
The Stationery Office Annual Catalogue written by Stationery Office (Great Britain) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Government publications categories.
Itil Practitioner Leitfaden
DOWNLOAD
Author : Axelos
language : en
Publisher:
Release Date : 2017-03-27
Itil Practitioner Leitfaden written by Axelos and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-27 with ITIL (programme). categories.
ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM. It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean, Agile etc. The publication shows how following the CSI (continual service improvement) approach, and how the core skills of organizational change management, communication, metrics and measurement, can underpin successful ITSM improvement initiatives.
Itil Practitioner Guidance Japanese Edition
DOWNLOAD
Author : AXELOS.
language : en
Publisher:
Release Date : 2017-03-27
Itil Practitioner Guidance Japanese Edition written by AXELOS. and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-27 with ITIL (programme) categories.
ITIL Practitioner Guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios. The book assumes knowledge of ITIL and ITSM up to ITIL Foundation level, and begins with a discussion of the guiding principles of ITSM. It goes on to explain how these guiding principles are essential for ITSM and how they relate to philosophies, frameworks and methodologies such as DevOps, Lean, Agile etc. The publication shows how following the CSI (continual service improvement) approach, and how the core skills of organizational change management, communication, metrics and measurement, can underpin successful ITSM improvement initiatives.
An Executive S Guide To Information Technology
DOWNLOAD
Author : Robert Plant
language : en
Publisher: Cambridge University Press
Release Date : 2007-05-17
An Executive S Guide To Information Technology written by Robert Plant and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-17 with Technology & Engineering categories.
Assessing the most valuable technology for an organization is becoming a growing challenge for business professionals confronted with an expanding array of options. This 2007 book is an A-Z compendium of technological terms written for the non-technical executive, allowing quick identification of what the term is and why it is significant. This is more than a dictionary - it is a concise review of the most important aspects of information technology from a business perspective: the major advantages, disadvantages and business value propositions of each term are discussed, as well as sources for further reading, and cross-referencing with other terms where applicable. The essential elements of each concept are covered in a succinct manner so the reader can quickly obtain the required knowledge without wading through exhaustive descriptions. With over 200 terms, this is a valuable reference for non- and semi-technical managers, executives and graduate students in business and technology management.
Itil Practitioner Release And Control Iprc All In One Exam Guide And Certification Workbook
DOWNLOAD
Author : Gerard Blokdijk
language : en
Publisher:
Release Date : 2009
Itil Practitioner Release And Control Iprc All In One Exam Guide And Certification Workbook written by Gerard Blokdijk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with categories.
Itil Practitioner Release And Control Iprc All In One Exam Guide And Certification Work Book
DOWNLOAD
Author : Ivanka Menken
language : en
Publisher:
Release Date : 2009
Itil Practitioner Release And Control Iprc All In One Exam Guide And Certification Work Book written by Ivanka Menken and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.
The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's 2008 book, the authors once again present a step-by-step guide to IPRC Processes and Certification. Fully revised for the latest exam release, this authoritative volume offers thorough coverage of all the material on the IPRC exam. Written by a renowned IT Service Management expert and ITIL Manager, this guide features complete details on all exam domains. Inside, you'll find learning objectives at the beginning of each chapter, exam tips, practice questions, and in-depth explanations. IPRC All-in-One Exam Guide, will not only help you pass the test, but also be your essential on-the-job reference. IT Service Management Practitioner: CMDB, Release & Control IT Service Management Practitioner: Release & Control (based on ITIL) covers the essential planning, monitoring and optimizing skills required to qualify as a professional who specializes in the Release and Control processes. It covers CMDB, the Change Management, Release Management and Configuration Management processes. IT Service Management Practitioner: Release & Control (based on ITIL) is aimed at professionals who will participate in managing, organizing and optimizing processes in an IT service organization which has implemented, or started to implement, ITIL-based Release and Control processes. This comprehensive resource is a "must read" for those aspiring to be IPRC certified. Considering the increasing number of IT Professionals who want to be actively involved in ITIL, this book, should do at least as well as the first edition, which is a bestseller.