Guide To Technology Services
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Guide To Technology Services
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Author : National Institute of Standards and Technology (U.S.)
language : en
Publisher:
Release Date : 1996
Guide To Technology Services written by National Institute of Standards and Technology (U.S.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Engineering and state categories.
The Managed Services Playbook
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Author : Ed Nalbandian
language : en
Publisher: iUniverse
Release Date : 2014-09-12
The Managed Services Playbook written by Ed Nalbandian and has been published by iUniverse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-12 with Business & Economics categories.
"Ed has taken thirty years of battle-hardened experience running managed services businesses as a systems integrator, communications provider, equipment manufacturer, offshore provider and an independent start-up and put it in a highly readable, yet incredibly detailed and indispensable book." Bob Boles CEO, Hostway Corporation "The Managed Services Playbook is the blueprint for building and running a successful managed services business. The explosion in managed services at Avaya was fueled by many of the strategies and plans Ed has outlined in this book." Mike Runda President, Avaya Client Services "Successfully running a managed services business is a difficult task with many nuances which make it very different from other IT services. Ed has unlocked these secrets which have eluded so many businesses. The advice in The Managed Services Playbook is priceless." Chris Formant President, Verizon Enterprise Solutions "Ed's proven ability to build high growth, high profit managed services businesses has made him one of the top managed services executive in the industry. The Managed Services Playbook details the keys to success for all those involved in managed and cloud businesses and can be mapped to proven, measurable results." George Humphrey Senior Director, Research and Advisory - Managed Services, Technology Services Industry Association (TSIA) "As IT vendors of all shapes and sizes rush to move their businesses to the cloud and managed services, The Managed Services Playbook should be required reading for anyone involved in those businesses." Dave D'Aprano Group Executive - IT Outsourcing, Dimension Data
Guide To Technology Services
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Author : National Institute of Standards and Technology (U.S.)
language : en
Publisher:
Release Date : 1997
Guide To Technology Services written by National Institute of Standards and Technology (U.S.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Engineering and state categories.
The Complete Guide To It Service Level Agreements
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Author : Andrew Hiles
language : en
Publisher: Rothstein Associates Inc
Release Date : 2002
The Complete Guide To It Service Level Agreements written by Andrew Hiles and has been published by Rothstein Associates Inc this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Covering all aspects of Information Technology Service Level Agreements (SLA's), this essential manual is a step-by-step guide to designing, negotiating and implementing SLA's into your organization. It reviews the disadvantages and advantages, gives clear guidance on what types are appropriate, how to set up SLA's and to control them. An invaluable aid to IT managers, data center managers, computer services, systems and operations managers. This unique, comprehensive guide is a major update of Andrew Hiles' landmark 1991 guide to Service Level Agreements and 2000 Second Edition.
A Guide To Utilizing The Services Of The Office Of Information Resources Management
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Author : United States. Department of Education. Office of Information Resources Management
language : en
Publisher:
Release Date : 1988
A Guide To Utilizing The Services Of The Office Of Information Resources Management written by United States. Department of Education. Office of Information Resources Management and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Government publications categories.
The Practical Guide To World Class It Service Management
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Author : Kevin J Smith
language : en
Publisher: Anima Group
Release Date : 2017-03-14
The Practical Guide To World Class It Service Management written by Kevin J Smith and has been published by Anima Group this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-14 with categories.
Take a behind-the-scenes look at the past, present, and future of IT Service Management and set your organization on a path to World-Class Service Desk and ITSM! This guide contains 6 Core and 12 World-Class processes each of which is described in chapters that provide a logical view of the element itself and why it is important to the organization, along with a flexible process model that can be adapted to most businesses and how the process works in practice-plus proven and practical models and Tips for Success from high-performing organizations on implementing the process. The technical content takes a mid-level view to be useful to a broader group of readers and is complemented by other relevant chapters, including: -A Brief History of IT Service Management -Understanding ITIL, COBIT, and ISO -The Consumerization of IT -Making Sense of Cloud and On-Premise -Enterprise Service Management -A Culture of Excellence -An Approach to Leverage Technology -The Exploration of Service Automation The Practical Guide to World-Class IT Service Management also examines the future of IT service management and where this exciting journey is likely to lead.
Technology Guide
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Author : Hans-Jörg Bullinger
language : en
Publisher: Springer Science & Business Media
Release Date : 2009-05-10
Technology Guide written by Hans-Jörg Bullinger and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-10 with Technology & Engineering categories.
Use this technology guide to find descriptions of today’s most essential global technologies. Clearly structured and simply explained, the book’s reference format invites even the casual reader to explore the stimulating innovative ideas it contains.
A Field Guide To Digital Transformation
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Author : Thomas Erl
language : en
Publisher: Addison-Wesley Professional
Release Date : 2021-12-22
A Field Guide To Digital Transformation written by Thomas Erl and has been published by Addison-Wesley Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-22 with Business & Economics categories.
Your Complete Guide to Digital Transformation A Field Guide to Digital Transformation is the definitive book on digital transformation. Top-selling IT author Thomas Erl and long-time practitioner Roger Stoffers combine to provide comprehensive, yet easy-to-understand coverage of essential digital transformation concepts, practices, and technologies in the format of a plain-English tutorial written for any IT professionals, students, or decision-makers. With more than 160 diagrams, this guide provides a highly visual exploration of what digital transformation is, how it works, and the techniques and technologies required to successfully build modern-day digital transformation solutions. Learn from the experts and: Discover what digital transformation is, why it emerged and when to apply it Identify the significant business benefits that successful digital transformations can deliver and how to turn your organization into a “disruptive” force Prepare for and overcome the common challenges associated with digital transformation initiatives Understand the data-driven nature of digital transformation solutions and how they use and continually accumulate data intelligence Understand how digital transformation solutions can utilize AI technology for intelligent automated decision-making Gain insight into customer-centricity and how its practices are applied as part of digital transformations Explore key digital transformation automation technologies, such as Robotic Process Automation (RPA), Internet of Things (IoT), Blockchain. and Cloud Computing Explore key digital transformation data science technologies, such as Artificial Intelligence (AI), Machine Learning, and Big Data Analysis and Analytics The book concludes with a uniquely detailed and highly visual real-world business scenario that provides step-by-step insights into how a digital transformation solution works, how it utilizes data intelligence to improve customer relationship building, and how it collects new data intelligence in support of enhancing future business capabilities.
Technology Your Fingertips
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Author : Gerald Malitz
language : en
Publisher: DIANE Publishing
Release Date : 1999-05
Technology Your Fingertips written by Gerald Malitz and has been published by DIANE Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-05 with categories.
Designed to make it easier for people in education settings to make important decisions regarding the right technology solution for their organizations. Identifies the steps you should take to identify your technology needs, consider your options, acquire the technology, & implement a technology solution that will serve you today & in the future. It will not tell you the specific equipment & software to buy. Rather it will arm you with a list of specific issues to address during the process so that you can ensure the technology you choose will reflect your organization's needs & the context in which you work. Glossary. Bibliography.
Technology Your Fingertips
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Author :
language : en
Publisher:
Release Date : 1997
Technology Your Fingertips written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Education categories.