Handling Difficult Patients
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Handling Difficult Patients
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Author : HCPro
language : en
Publisher: Hcpro Incorporated
Release Date : 2004
Handling Difficult Patients written by HCPro and has been published by Hcpro Incorporated this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Communication categories.
Handling Difficult Patients
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Author : Richard A. Bryan
language : en
Publisher:
Release Date : 2004
Handling Difficult Patients written by Richard A. Bryan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Interpersonal communication categories.
Examines best practices that show how to prevent patients from becoming difficult and deal with those who do. Provides verbal and nonverbal techniques for de-escalating anger and preventing difficult patients from becoming violent toward staff, case studies from facilities that have found successful alternatives to use of restraints and assessment tools to better identify difficult patients.
Managing The Difficult Patient
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Author : Robert E. Hooberman
language : en
Publisher:
Release Date : 1998
Managing The Difficult Patient written by Robert E. Hooberman and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Medicine and psychology categories.
The authors -- a psychologist and a medical doctor -- impart in this accessible volume a framework for examining the aspects of the practitioner-patient relationship and interactions that give rise to a sense of the "difficult" in healthcare. Drawing on psychodynamic theory, they elucidate the features of transference, defenses, and the working alliance that are relevant to physicians and other health care practitioners who find patients' emotional and interpersonal problems impacting medical treatment or underlying presenting complaints of somatic dysfunction. Ways of improving the collaboration between doctor and patient and thereby maximizing compliance with medical regimens are examined. Each chapter contains highlighted suggestions for the practical application of the theory to the physician's private practice.
Handling Difficult People Library Edition
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Author : Daniel Farb
language : en
Publisher: UniversityOfHealthCare
Release Date : 2004-06
Handling Difficult People Library Edition written by Daniel Farb and has been published by UniversityOfHealthCare this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06 with Medical categories.
Healthcare staff need to handle both difficult customers and difficult patients. This title contains many short suggestions and principles and also interactive questions and applications.
Field Guide To The Difficult Patient Interview
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Author : Frederic W. Platt
language : en
Publisher: Lippincott Williams & Wilkins
Release Date : 2004
Field Guide To The Difficult Patient Interview written by Frederic W. Platt and has been published by Lippincott Williams & Wilkins this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Medical categories.
Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling a wide variety of difficult patient interviews. Each chapter presents a hypothetical scenario, describes effective communication techniques for each phase of the interaction, and identifies pitfalls to avoid. The presentation includes examples of physician-patient dialogue, illustrations showing body language, and key references. This edition includes new chapters on caring for physician-patients, communicating with colleagues, disclosing unexpected outcomes and medical errors, shared decision making and informed consent, and teaching communication skills. Other new chapters describe clinical attitudes such as patience, curiosity, and hope.
Caring For Difficult Patients
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Author : Joseph E. Koob
language : en
Publisher: Difficultpeople.org
Release Date : 2007
Caring For Difficult Patients written by Joseph E. Koob and has been published by Difficultpeople.org this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Communication in nursing categories.
Caring for Difficult Patients: A Guide for Nursing Professionals, by Dr. Joseph Koob with Dr. Pam Koob provides a comprehensive perspective on how to work with difficult patients and situations that is relevant to all health-care professionals.
The Difficult Patient
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Author : Eric Sohr
language : en
Publisher: Medmaster
Release Date : 1996
The Difficult Patient written by Eric Sohr and has been published by Medmaster this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Medical categories.
A guide for physicians and other health care workers in dealing with difficult patients: the manipulative, demanding, self-destructive, or hostile patient, the dependent clinger, the denier, the patient with psychosomatic illness or personality disorder.
Changing How We Think About Difficult Patients
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Author : Joan Naidorf
language : en
Publisher:
Release Date : 2022-02-07
Changing How We Think About Difficult Patients written by Joan Naidorf and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-07 with categories.
Physicians enter their professions with the highest of hopes and ideals for compassionate and efficient patient care. Along the way, however, recurring problems arise in their interactions with some patients that lead physicians to label them as "difficult." Some studies indicate that physicians identify 15% or more of their patients as "difficult." The negative feelings that physicians have toward these patients may lead to frustration, cynicism. and burnout. Changing How We Think about Difficult Patients uses a multi-tiered approach to bring awareness to the difficult patient conundrum, then introduces simple, actionable tools that every physician, nurse, and caregiver can use to change their mindset about the patients who challenge them. Positive thoughts lead to more positive feelings and more effective treatments and results for patients. They also lead to more satisfaction and decreased feelings of burnout in healthcare professionals. How does this book give you an advantage? Caring for difficult patients poses a tremendous challenge for physicians, nurses, and clinical practitioners. It may contribute significantly to feelings of burnout, including feelings of exhaustion, cynicism, and lost sense of purpose. In response, Dr. Naidorf offers a pragmatic approach to accepting patients the way they are, then provides strategies for providers to find more happiness and satisfaction in their interactions with even the most challenging patients and families. Here are just some of the topics the author discusses in detail: What Makes a "Good" Patient? The Four Core Ethical Principals of the Clinician-Patient Relationship The Four Models of the Physician-Patient Relationship What Challenges Anybody with Illness or Injury? How "Good" Patients Handle the Challenges of Illness and Injury Six Common Reactions to Illness and Hospitalization On "Taking Care of the Hateful Patient" Standards for Education in Medical Ethics De-escalation Strategies Cultural, Structural, and Language Issues Types of Patients Who Tend to Challenge Us The Think, Feel, Act Cycle Recognizing Our Preconceived Thoughts Three Common Thought Distortions About Patients Asking Useful Questions Getting Out of the Victim Mentality Guiding our Thoughts Through a Common Scenario Show Compassion, Feel Compassion If you're a healthcare provider or caregiver, Changing How We Think about Difficult Patients will give you the benefit of understanding your most challenging patients, and a roadmap to positively changing your mindset and actions to better deliver care and compassion for all.
Stressed Out About Difficult Patients
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Author : Joan Monchak Lorenz
language : en
Publisher: HC Pro, Inc.
Release Date : 2007
Stressed Out About Difficult Patients written by Joan Monchak Lorenz and has been published by HC Pro, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Nurse and patient categories.
Stressed Out About Difficult Patients provides practical, real world tips for nurses who are looking for help with challenging patients who may have psychiatric disorders or may simply be angry about being in the hospital.
Resolving Patient Complaints
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Author : Liz Osborne
language : en
Publisher: Jones & Bartlett Learning
Release Date : 2004
Resolving Patient Complaints written by Liz Osborne and has been published by Jones & Bartlett Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004 with Health facilities categories.
Using a clear, straightforward approach, this book provides a patient-oriented approach to complaint handling that can be used by all staff in an office, clinic, or system. Readers will learn how to develop a system for documenting patient complaints and comments, As well as strategies for monitoring and analyzing the information documented by patient claims. Other tools include a mechanism for changing behaviors of health care providers and improving delivery systems, strategies for dealing with difficult and abusive patients, and sample scripted transcripts for dealing with the most common types of complaints heard by health care practitioners. With a solid service recovery system in place, health care organizations and practices can meet accreditation agency standards for grievance processes, and, As a result, greatly reduce risk management claims. Resolving Patient Complaints: A Step-by-Step Guide to Effective Service Recovery provides managers, physicians, and employees with the skills and tools necessary to implement a service recovery process to respond to and review patient complaints and concerns about quality of care. Author Liz Osborne draws on her 15 years of experience as manager of a patient relations department in a large HMO to give expert advice on addressing patient dissatisfaction appropriately and effectively.
